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First Choice Collision Center
635 E Hwy 67, Duncanville, TX 75137, United States
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First Choice Collision Center

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Ja
Review №1

I recommend First Choice to anyone in need of a body shop. The work done on my vehicle was top notch. The service and professionalism by Mark and Jeff was great. They stayed in contact and gave me updates throughout the entire process.

Ca
Review №2

Our newly licensed daughter hit the right front end of the front of the car backing out of our garage, took it to 1st choice collision, they reattached the front end of the car, no charge. Gentlemen at 1st choice collision are a true blessing, thank you

Sk
Review №3

Its okay very busy have to come in only for appointments

Na
Review №4

I’ve been in the Automotive Industry for my entire life, and up until 5 years ago, I had my own Collision Repair Shop for 15+ years. When it came time to have the hood repaired on my Lexus, I needed the reassurance that the body repairs and paint refinishing would be done with quality and longevity in mind. The crew over at First Choice Collision in Duncanville did exactly that. Highly Recommended!

Ce
Review №5

Beat place to go for a easy body shop experience. Done 5 to 6 cars now in a 15 year period and I will never go anywhere else but here. Definitely family owned and friendly. Theyre like family.

Gw
Review №6

Mark and Jeff are awesome Thanks guys!!!

Ke
Review №7

Fast service. They provided a quote within 20 minutes. Nice people.

Yo
Review №8

Very nice. Very professional. Fast service. They will keep you updated on whats going on.

Al
Review №9

Very professional and great service.

Ed
Review №10

Great customer service youre there ask for Jeff..

Tr
Review №11

During this time of a pandemic, first choice came through when i needed them most. Mark took care of all my needs from contacting insurance, keeping me updated, to even offering me a ride to pick up my car once it was finished. I can’t thank them enough.

Jo
Review №12

These guys did an excellent job on my civic and have done several smaller jobs for me since then. Communication was also top notch, highly recommend!

G
Review №13

This has become my auto repair body shop.They do excellent work and being family owned, is the kind of business I like to support. Thank you Jeff and crew you guys are the best.

Ma
Review №14

Excellent Service. Mark and Jeff were excellent. They answered all my questions, and made the process super easy for me and my husband. I am extremely pleased with the results. I hope I dont have another accident, but if I do I know Ill be coming back. Thank you to all your staff!

Ko
Review №15

Jeff is excellent with Customer service

Tw
Review №16

Drive past Caliber and go to First Choice! I landed at First Choice after a negative encounter at Caliber Collision, which is on the same service road. I previously had a positive experience with Caliber, but not this last time. The entire team at First Choice was proactive, professional, informative, just all around POSITIVE experience. I highly recommend them!!!

T
Review №17

Very good work done to my truck

Sh
Review №18

Customer service excellent. Car back like new

Le
Review №19

A careless driver hit my parked car. My insurance company totaled my car, but I bought it back because it has a clear title. Jeff honored the estimate he gave, not the one from the insurance company. In fact, he ended up dropping the cost because they were able to save my car grill. While my car was being repaired, I fell and broke my foot. So they delivered my car to me, no extra charge. They also detailed my car too. It new again. I highly recommend them.

Je
Review №20

Great customer service. I would recommend anyone to take their car to First Choice.

St
Review №21

Great work!!

He
Review №22

Jeff was fantastic. They went above and beyond to make sure my car was perfect when they got it back to me. Thank you!

I
Review №23

Jeff is very nice and they did an awesome job painting my car! Couldnt be more happier and satisfied w the service this place provided me! Definetely recommend

M
Review №24

They did very good work on my car. Highly recommended.

Re
Review №25

Ive dealt with them on more than one occasion and their work is always top notch.

An
Review №26

Jeff and Mark, great job as usual

Al
Review №27

I was involved in an auto accident where I hit a DART Bus as a result of a black out and light signals not working in the Dallas metroplex March 2017, I filed a claim with my auto insurance Standard Insurance they are the worse insurance ever, they, tell me that they do not offer car rental insurance at all, and that I would be out of my pocket to pay for a rental car while my car was being repaired. I went to Caliber collision and was told that it would be two weeks before they could give me a estimate, I drove a few minutes more on the service road of hwy 67 to First Choice Collision, a very professional man by the name of Jeff came out to view my car and immediately gave me a estimate, committing to the repair of my car within 3 days. Jeff also went out of his way to secure me a rental car for a very good price. Standard Insurance dragged their feet accusing me and this wonder collision company of causing more damage to my car. Jeff stood up for us both and assured them that the damage done to my car was the result of the initial accident. Standard took 10 days to give approval of the supplement claim that Jeff submitted, Jeff went to bat for me a stranger, he called my insurance every day and was emphatic to me as I came to reality how bad Standard Insurance is. I highly recommend First Choice Collision Center, my car has been restored to the look of when I purchased it. Jeff was professional, kind, knowledgeable and resourceful. He will have the business of my family and friends FOREVER Thank You Jeff.A Williams

Sh
Review №28

Jeff was professional, patient and very informative throughout the entire process. Thats all I needed! I can respect a company that takes ownership and knows how to communicate effectively.I was in a car accident 11/24/17 - It was horrible I hadnt event made the 2nd payment on my car.. But thats neither here or there right.. LOLMy car was towed away from the accident and I was referred to Service King by Allstate... Considering this was my first major accident I was unaware of a few procedures that needed to be done prior to them fixing my car, there staff took 3 days to pick up my car and I could go on an on... But what really stood out was how they didnt take responsibility for their part in the miscommunication and thats a poor sign of professionalism.I found Jeffs shop First Choice and never looked back! Thanks Jeff and Frank!

Ka
Review №29

They fix my car fast and they was very nice to me

Co
Review №30

Jeff is the best at customer service

Se
Review №31

Easy and quick. I was worried my car wouldnt be fixed in time but theyre one of the best car repair businesses I have been to

Pa
Review №32

Great place to get your car painted

ty
Review №33

Had front end damage they did a great job

Information
5 Photos
33 Comments
4.8 Rating
  • Address:635 E Hwy 67, Duncanville, TX 75137, United States
  • Site:http://firstchoiceautobody.com/
  • Phone:+1 972-709-1404
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Auto repair shop
  • Towing service
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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