Such a smooth and great experience! Ronnie Watts was so helpful and made the process super easy for me. I was able to get the car I wanted, approved, and on the road in no time ! Customer service was also great, we were offered drinks and comfortable place to relax while waiting on information. In addition, Ronnie was super personable and we had a good laugh while shopping for my car. A-1 experience. I am taking my sister in law over next week to get her car and sheβs super excited! Thank you Southern Star Auto and Ronnie for making a potentially stressful experience a great one ! π
No hassle No haggle straight to the point No chaser. Excellent customer service. Everyone was so friendly. Ronnie was very informative and great energy. Definitely recommend Southern Star I got the car Ive always wanted in excellent condition.
David Saenz was a very respectful and great salesman, not pushy but there if you have questions or concerns. He was very generous to work with us on the price and get me exactly what I was looking for. Definitely the best experience I have had buying a car!!!!! Especially as a young woman!
When it comes to by a vehicle, Southern Star Automive in Duluth, is the place, fair good and great deals all the year, very profesional amd friendly service, Every once will treat you with respect and invest time through the Buying process. i have recomend many of my friends here and i heard after years, they keep coming back. Thanks to David Zaens, Henry, Ron, Katie, great team .
My name is Corey and I had so much trouble buying a car here in Georgia until I met David Saenz at Southern Star Automotive that not only did he get me financed, but he got me the car I have always wanted! Great job, great customer service, 1st class people!!!!! If you need a good used car please go see him!!!!!!
Hassle free, fair, and well priced. Ronny Watts made sure everything was taken care of, treated me respectfully and fair, and was not too pushy. He kept my interest in mind and made sure to communicate well so I could get into the car I wanted, and everything went smooth.
David Saenz was very nice and kind.He was very easy to work with.He made the buying process very simple, not too pushy like other car sales rep.He had very good customer service skills.
David Saenz great salesman very polite awesome service keep up good work we love the new member of family
Great experience, they are so respectful and nice. I will go again with them if I want to buy another car
Great buying experience!! Ronny was so easy to deal with and made sure we had a place to sit and wait while we finished the paperwork. We had cool drinks and great customer service. The car was clean and well maintained just like the description and pictures we saw online. We drove a couple of hours to find the right vehicle and are so glad we did. We will be back!
David Saenz was the sales rep that helped with my purchase. Words are not enough to describe how patient and kind he was. I recommend that you ask for him when you shop. Thank you for your help!
David Saenz was GREAT!!! Took care of me got everything done Iβm so happy Iβm driving away in my dream car!!!
I recently bought a Honda C-RV from southern star automotive and the experience was great! I worked with Ronny and he made the buying experience stress free and enjoyable. Ronny even went above and beyond after the sale was complete. After having so much trouble with other dealerships I thought I would never be able to get into my dream car but with the help of Ronny and Southern Star Automotiveβs my dreams are fulfilled!!
We worked with David Saenz he is amazing! I came in he took such good care of us ! We are coming back to buy more cars from here. Honest, upfront, professional. He went above and beyond to meet our needs. Come here !
MR. Henry is the best car seller, excellent Customer service, i got a BMW and i am so happy, my next car is going to be buy it from southern Star.
Very professional and accommodating! Would recommend!
David Saenz is the guy to see! My husband and I traveled from AL to purchase our new car and David made the process as easy and smooth as it possibly could have been. We are so happy with how everything turned out.
Traveled from South Carolina to view a vehicle that they had! Had the opportunity of meeting with David and take the car for a test drive! Loved it! Would definitely recommend to family members and colleagues for their next vehicles!
ππΎππΎRonny was absolutely amazing in assisting me with my purchase! Easiest no hassle car purchase Iβve ever experienced! Ronny was the coolestπhelpful friendly laid back & most importantly HONEST! I couldnβt have asked for much more! Thanks RonnyβΊοΈ I β€οΈ my Benzβ£οΈ
Katie Caballero was very good to work with! I found a car on Car Gurus that was exactly what I was looking for! They were very good about working with me in getting an appointment and then working with the price to get it to something I could afford. I would definitely recommend Southern Star Automotive to anyone looking for a good used car.
David Saenz was Amazing not pushy knowledgeable we are so happy with our vehicle...
Iβm a college student and looking for a car was harder than I imagined. I have gone to several places, and they all told me the same thing. I found this place on my last attempt to try and get a car, a Mini Cooper preferably. Katia was the individual who helped me and she was great! She made the entire process very easy and assured me that I would be able to get a Mini Cooper! Working with her was the best, and if you are a Spanish speaker she can most definitely help! Thanks to Katia, I am now a proud owner of a Mini Cooper.
Ronny was great to work with. He was very personable and did not pressure me to buy. He let me take my time and let me have the car checked out by my own mechanic. The buying process was very easy and didnβt take hours like usual car dealer purchases tend to be. He also offered me a fair price for my trade in. Buying a car can be stressful, but I was pleasantly surprised by this process.
I delayed a few months from writing a review about this place. Now that I have spent over 3000 on repairs after purchasing a car from this place my advice...DONT TRUST RON. Of course hes sweet and will seem genuinely concerned that you pick the right car. I purchased an SUV from them. Within two weeks the check engine light comes on catalytic converter on both sides were bad and now engine is needing to be replaced. Codes were cleared so when I got it checked, before putting my money on it to pay cash, wasnt detected. Im angry because the lie that was told to me is that they would never sell a car like and they check their car thoroughly. They lie and hide their lie.
David Saenz was the most wonderful salesman. He made sure to follow up with me several times to confirm my appointment to see cars on the lot. At the outset of our appointment, he told me that first and foremost he sees customers as family to Southern Star Automotive and as such, he would see to it that I was taken care of. The lot was packed with visitors however, he honored our appointment and explained to others he was working with that, he would have to help me because I had set up an appointment in advance. He did his best to check up on them while I was test driving cars but I liked that he honored my appointment.I viewed several cars and explained my situation as to why I needed the car. He made sure to find other cars that would meet my needs and took the time to discuss various options we could go with. While test driving one of the cars, I noticed another dealer had the car I wanted but in a different color.When I returned to Southern Star, I told David that even though I had narrowed down to 2 cars on the lot, I wouldnt feel satisfied until I visited the other dealer to see the car they were offering. David was very gracious and did not try the hard sell. He wanted me to be sure I was satisfied. After viewing the car on the lot, I returned to David and was able to get my car purchased literally within 1 hour.This was the best experience I have EVER had in purchasing a car. I really appreciated David so much that I have him keeping an eye on a good deal for my DREAM car so that I can purchase another car through him.When the process was over and we took pictures with myself and the car. David and I felt like we were parting as long term friends.You definitely cant go wrong with Southern Star Automotive and David Saenz.
My car buying experience was wonderful thanks to Me. David Saenz. So if you need a caring salesman who actually takes the time with during this important process ask for him. Great customer service always leaves an impact truly.
We had a great experience with David Saenz! No pressure, not pushy, good quality car for a good price! Iβd definitely recommend Southern Star Automotive to a friend whoβs looking to buy a car.
David Saenz was a great car salesmen. He was honest about the cars history. Very professional and clean. I would definitely recommend coming here to get a car!!!
David Saenz is the best car salesman in the world!! Please go see himβ¦ you will not be disappointed β€οΈβ€οΈβ€οΈ
Henry and David SaenzThe experience was awesome. They really helped us get into a vehicle as fast as possible. We were in a vehicle with a great monthly deal and 30min process of signing and the rest of the day was oursβ€οΈ. They have great hospitality and treat you like family . Iβm recommending this place to any and everyone!!
Overall I had a great experience here. Let me say David Saenz is the best. Before we even met face to face we spoke over the phone and he was very pleasant. When I got here he made the entire buying experience fun and easy. He kept me laughing and most of all he didnt try to force any vehicle on me and we were able to work out the numbers. Make sure you ask for David Saenz he promise me that he would get the roof liners fix which he did and it looked awesome, he is the BEST!
David Saenz was awesome to work with!! Professional and willing to work with your schedule. Will definitely be buying from them again!
I had a great experience while there. Henry & the owner were very friendly & professional. No pressure on sale. I highly recommend visiting this dealer especially to my brothers & sisters!Charles
Katie was terrific with helping me find the right truck. I would recommend anyone looking for a car to call Katie at Southern Star Automotive.
I needed a good work truck and spent days looking on line before running across the truck I purchased at Southern Star. Ronnie was fantastic, he responded to my every text and email even though it took me nearly a week to find time to drive to Atlanta and look at the vehicle. I must say, I have never purchased a vehicle from a parking lot before, but again Ronnie made it seamless and as normal as possible. I was in and out of the car lot in less than an hour. Great experience!
Summary: Would definitely recommend!! Story: I had been searching for a new vehicle online for weeks with no luck. I spent an entire Saturday driving all around metro Atlanta looking and stopping at dealerships, only to be let down by the conditions or prices of their vehicles. Southern Star Automotive was one of the last places I stopped at for the day and it was like a sigh of relief washed over me. I saw this gorgeous Jeep that was in my price range, in my mileage range, and in my car-age range. Iβm pretty sure I was awestruck because the salesman Ronny came up to me with the keys and told me I looked like I was itching to take it for a test ride so go drive it. He told me all the details about the Jeep, knowing so much detail about one of the multiple dozens of vehicles on his lot. Which, side note, he has many cars and theyβre all in fantastic condition and for great prices. As soon as I sat in the Jeep, and even when I started it up, it just felt like the perfect fit. Itβs hard to explain, but I just knew it was the one for me. After my test drive I was ready to sign it and take off before someone else tried to take it from me. Let me tell you, a Saturday night at Southern Star is a busy one! I was one of 4 customers in the process of buying a car!! Amazingly though, Ronny handled it with ease. He was constantly on his feet moving from person to person helping them with their paper processing procedures, but it went so smoothly and stress free. I was last in line to buy my Jeep, so I had the opportunity to not be rushed and to ask questions (this was my first time financing a vehicle). Ronny was so great β he went through all the detailed information with me, explained the process of a lot of the paperwork, and even spent extra time working with the creditors to get me the best rate and financing period possible. All of these things are probably standard, but this was my first time doing any of that and Ronny made the whole situation comfortable and anxiety-free. The most amazing thing to me was his patience and laidback attitude. As I said before, I arrived at the end of my day, which was dangerously close to closing time for Southern Star; buying a car takes a lot of time, especially when you have many customers at once and, basically, I left 2 hours after closing. Ronny was so great though, he didnβt mind being there so much longer than expected, and he was so nice and caring. Iβm not sure about them, but if I could speak for the other customers, we were in great hands and were all very pleased with the entire business β cars, conditions, prices, customer service, etc. I definitely recommend going to Southern Star Automotive; youβre bound to find what youβre looking for there. Thank you, Ronny!
David saenz is a great guy. The only problem was communication other than that really smooth
This was my second car buying experience and was by far the best. Ronny was really helpful and didnt pressure me to buy the car. He even let me take it to an auto shop for a pre-purchase inspection. When it came time to sign off on the deal I was 100% confident in my decision. I would highly recommend Southern Star Automotive to anyone looking for a hassle free car buying experience. π
Henry was very nice pleasant to work with. Made the process smooth and easy. They have good customer service from what I can see from the other people helping as well. If you are already pre approved the process is even more easier. Great people and good experience. I bought a Honda so just make sure you choose the right vehicle as my reviews only reflects my experience and car I chose. Just make sure you research any car you are attempting to buy. But overall great experience Thank you Henry !
David SΓ‘enz, just purchased a Cadillac XTS from him he was absolutely amazing very helpful. This is no scam the place is packed with nice cars they might have the car of your dreams. Ask for David
My experience with Southern Star Automotive was great. The salesman Henry was very professional and pleasant the entire transaction went smoothly. I was very impressed my time there was minimal. This is a very good partnership with Home Depot any employee would be proud to work with this dealership and itβs staff. Thank you Henry it was a pleasure.
David Saenz was amazing to work with. Iβve purchased a lot of cars over the years and this was by far the easiest and most enjoyable experience Iβve had. To be honest, I was a little bit leery of going to a smaller dealership that Iβve never heard of before. Iβve purchased cars from larger dealerships, typically selling one make of car. Most of those experiences were bad with pressure to upgrade our car with unnecessary options that didnβt fit our needs or budget.THIS WAS A COMPLETELY DIFFERENT EXPERIENCE! Maybe because Southern Star Automotive isnβt a big chain, it felt like a relational experience without the gimmicky tactics or surprise fees and upcharges. Davidβs low-key way of letting me look at and drive the car made me feel free to take my time. Honestly, the car sold itselfβitβs a beautiful, near-flawless Subaru Outback with a clean title history and the price was incredible. I didnβt have to wheel and deal on price because it was well below what other dealers with a similar year/make/model/milage were asking. My out the door price was clearly laid out before I even came in for a test drive. There were no surprises when it came time to sign.I had the car inspected before purchasing and the independent mechanic said that they found nothing to prohibit me from buying the car and overall was in great shape. But David still arranged for me to come back the next day and have a few small things done (it is a used car, so I wasnβt expecting it to be like new). The day after I bought the car, I came back and they took care of those minor things and detailed it so it was looking like new. They could have easily said βitβs your car nowβ because those minor fixes werent in writing, but they stood by their word.Iβm beyond happy with my experience and my new car. I highly recommend Southern Star Automotive and David Saenz. Iβll definitely consider buying from them the next time we need a car!
Bought a car last week on Friday, they were extremely professional, informative & kind . Mr.Henry was such a great help ! Love my new BMW ππΎ
Just bought a beautiful Honda Pilot from Ronnie. Heβs a super nice guy and the car is great!
My experience so far has been nothing but excellent. From the time of first contact to post purchase Henry has been wonderful. He was a great communicator. All text messages, emails and phone calls were courteous and professional. Henry was super patient with our decision making process. We never felt rushed or pressured into anything. On all occasions when we visited the dealership all the staff were across the board exceptional. They were concerned about our level of comfort and made sure that our little one was nice and warm. I also appreciated the steps that were taken for my familiyβs safety as well as staff and other customers. Henry wore his mask at all times when we spoke, we did fist bumps instead of shaking hands. The buying process was a breeze. All in all I must say Iβve had outstanding service.
Highly recommended! A very professional dealership! They made me feel very welcomed and comfortable and with patience they showed me their whole inventory. By the way, all the cars that I saw are in excellent conditions. I had never seen such a big and clean inventory. Arely made the financial process very easy and fast! I am very happy with my purchase!
David Saenz sale agent was perfect. First time I have had such a good experience in a dealership. He was very helpful down to earth, treating us like family. He was very attentive to our needs. Awesome experience thank you for making this easy and stress free . Also David makes great coffee . Blessings
David Saenz was great to work with. I saw my ideal vehicle on the website but was concerned since I couldnβt check it out in person since Im from Oklahoma City. David offered to test drive the car himself and offer his honest and transparent feedback about the vehicle. He also helped me coordinate the logistics to travel from OKC to Duluth so that I could see it in person and drive away, If I liked it. As soon as I got to the lot, the car and David were waiting for me to test drive it. I liked the car and the paperwork process was easy and quick. Would definitely consider buying from David and Southern Star again.
Awesome dealer! I desperately needed a vehicle after going through a recent situation with my husband and Ronny really came through for me. I drove off the lot within 24hrs with a new SUV that had seemly been sitting there waiting for me! I hadnβt had one hiccup in the car buying process with Southern Star. I appreciate businesses like this! Thanks Ronnyπ for the great service and advice!!!!
Buying a car from Southern Star Automotive was a surprisingly smooth process. I did not know it could be so easy. Ronny was friendly and so helpful, and the entire experience felt personal. I love the car - its just what I was looking for. I highly recommend Southern Star for level of inventory, attention to detail, and making sure everything works seamlessly.
I was excited to get my first work vehicle from Southern Star Automotive. Henry S. was a big help to me. I through him all kinds of questions and scenarios, and he handled everything professionally and to my satisfaction. Thank you so much!!
Katie was great and very nice. David made sure I was able to leave feeling happy with my purchase
David Saenz was a great sales rep. He wasnβt just trying to just sell us a car but he provided us with great information. He has a great personality and you can tell he has been doing this for a while. If you are in need of a car please consider David he is patient and tells you what you need to hear instead of trying to sell a car. Thank you David be back soon!!
Big mistake π€¦πΎββοΈπ€·πΎββοΈ Im editing my review because Im tried of being ignored. They have caller id so every single time I call using my personal number they never pick up so Im forced to use my jobs phone just so I can speak to someone. The professionalism of this company is abhorrent I got another vehicle so you would think that this would be all behind me right? No, I was able to cancel my warranties easily through my lienholder and send them the necessary documents and receive my check. When I call Southern Star Automotive I have to re-explain everything even though I have sent emails with no reply. I will be leaving reviews on every car Automotive website in hopes that there isnt some other naive hopefully person coming here thinking they will be receiving a quality dream car ! How dare yall call yourself a company with quality service?
DAVID SAENZ very respectful genuine guy, very professional through the whole process. I would recommend him to anyone!!
Just purchased a vehicle from Southern Star Automotive and it was truly the most relaxed, pleasant buying process I have experienced. Our salesman was Ronny Watts, and he was a pleasure to work with. Personable, honest, trustworthy, responsive, and relaxed. No pressure sales tactics at all - he empowered us as the customer to guide the process at our own pace. Before the sale was closed a third party inspection turned up a couple of minor issues, and Ronny took the initiative to immediately have those issues resolved before we proceeded with the sale. All of this took place during the COVID-19 pandemic, and it was comforting that Ronny and all staff at Southern Star had adequate processes and procedures in place to mitigate risk due to the virus. All in all a great buying experience. Highly recommended if you are in the market for a used vehicle!
David Saenz helped us find a perfect vehicle for my family with low miles. He was very professional, helpful and caring.
Just had a great experience at Southern Star. Purchased a 2014 Beetle for my daughter. Easy process, fair pricing, great service. I was in and out quick! Ask for Henry, he was fantastic.
Henry was very helpful in getting me the car I wanted and made it a breeze too.
David Saenz was such a pleasure to work with! Very good at communicating at any hour. Thank you Southern Star!!!
David Saenz was an excellent help and really worked with me when it came to determining what car was best for my needs; as well as providing me with excellent warranty and financing options. I will be referring anyone I know in the Atlanta Area to Southern Star, and really cannot thank Dave and his team enough for working with me to ensure I had the best experience possible.
From the time that I called about one of the vehicles to the time that I drove off the lot with that very vehicle, Southern Star Automotive acted with class and professionalism. Ronny took my call and called me with updates like clock work, he was honest, respectful, and fun to talk with. I wish I had known about this place 5 years ago and for all of the other cars I have purchased in the Atlanta area. You cannot go wrong with their service and great vehicles.
Bought a great car from Ronny! A beautiful jeep patriot. I was in and outta there in 20 minutes. Ronny is great. Go see him for your next car.
First of all, I want to say that this place is very respectful! I have not seen any other dealership that was as respectful as this one is. Especially a man name David. I was shocked. I was on my hunt for a car, and I have been through so many dealerships around the North part of Georgia, and I came across this one, thinking this was going to be just like the others. But I was wrong. David was so helpful and respectful in my wishes and my parents that we were blown away. We actually ended up buying a car from them. Highly recommended to check out!!
David Saenz, my outstanding Salesman, just sold my Aunt Amanda a 2006 Honda Odyssey! I purchased my β05 Ford Sport Trac XLT back in 2019 which makes us βrepeat familyβ customers!Have received no less than excellent, outstanding, customer service & consideration!!!
David Saenz was awesome to do business with. I drove two hours from Augusta Ga based off of a referral from another friend that did business here in the past. He was patient and wanted to make sure I got exactly what I wanted and treated me with a lot of respect and kindness. I highly recommend this place for business!! Iβll be coming here again for my next purchase!!!
David Saenz was extremely helpful and attentive to our needs.....thank you for all your help
I had been searching all over GA for the perfect car with no luck. Until I found Southern Star. I wasnβt sure what I was looking for in specific but thanks to the big and variety in their inventory I was able to find the car of my dreams. Very satisfied!
The experience with this dealership was excellent and met all my needs and helped me get the truck I wanted. Ronny was exceptional with great customer service and helped me get the best deal that he could. I highly recommend using this dealership to find your next new car!
I recently bought a hyundai genesis coupe there and i was helped by both Ronny and Henry and they were such a big help! They helped me get all my paperwork together efficiently and was so kind and so helpful with the whole process! Iβve been looking at this car for a month now and iβm so happy I finally decided to lock in on It .
The BEST car buying experience I have EVER had...Ronny was honest, fair, courteous, showed integrity, made me and my daughter feel comfortable!!! They have fair prices, and GREAT inventory! I have NEVER made a car purchase alone...I always have taken a male friend or family member. So you can understand; I was a bit apprehensive. No one was available to come with me today, but I NEEDED a car!!! No worries, No Scams, No Funny BUSINESS!!! TOP LEVEL SERVICE!!!!
The wife and I had a phenomenal experience, Ronny is great! Will definitely be getting my next car from here.
Friendly and great service! Fast response and a great website. Thank you, Ronnie!
Southern Star Automotive Review:This was the most pleasant and comfortable car-buying experience Iβve ever had. I showed up early to my appointment (I was scared Iβd get stuck in traffic on the way), and Ronny Watts already had the car Iβd called about ready for me to test drive, as well as a printed copy of the AutoCheck with all prior service records! After I test drove the car, he told me to take my time looking through it. When I had to leave to go to another test-drive appointment I had made the previous day, I was so torn. Ronny told me to call him after Iβd seen the other car, because he would hold it (with a deposit) if I was still interested. He even printed out a bill of sale so I would know exactly how much the car would cost after taxes and feesβI donβt think any other dealer has done that until we were already signing paperwork. I called him from the second dealership and told him I was coming back in about 15 minutes to buy the car. On my way back, I was rerouted several times by a train derailment. I called Ronny, and he gave me directions to come a different way. When those directions also failed due to the fire department and police closing the entire 3600 block of Buford Hwy because of the train, he walked out into the intersection in front of the dealership to speak with the officer redirecting traffic. He asked her to please let me through when I came to the intersection, as I was just trying to get to their dealership. When I got to the officer, she let me through because of Ronny. Once there, Ronny immediately drew up all of the paperwork and parked the new-to-me car next to my old car in order to make it easier for me to transfer over car seats and such. While he was working on the title and other legal documents, one of the guys in the service department, Felipe, moved over the after-market crossbars from my old car to my new-to-me car. He didnβt just take them off the old car and place them in the trunk area, thoughβhe reinstalled them on the new-to-me car for me! He went way above and beyond what I would expect! As we were finishing up with signatures and transferring of keys (they bought my old car for a reasonable trade-in price), I realized that I forgot the title to my old car at home. Ronny couldβve stopped the process then and there or told me to pay the difference of what they were giving me for the old car until I came back with the title, but he didnβt. He simply told me to send it with a tracking number ASAP. Then he gave me the new keys and my copy of the paperwork, and he took pictures of me happily sitting in the driverβs seat, which he then texted to me so I could have a copy too.Oh, and the price of the new-to-me car was a GREAT price. The car was incredibly clean, everything functions as it should, and I know we will be driving it for a long time! So happy to have found this trustworthy dealership!
David Saenz made my first car buying process very easy and enjoyable. He responded in a timely manner to my questions and helped me get the best deal possible. I would highly recommend him!
David saenz bought texas yukon happy with the service
I dont know how the experience could have been better. Super friendly, casual conversation. No shadiness. Worked with me and even stayed an hour and half after closing on a freezing night to make sure I could drive away in my new car the same night. These guys are the real deal!
David Saenz He was the best when you come ask for handouts you definitely get you right what is this sprite
David Saenz was available with every question/concern I had along the way. This place has many nice used cars and I never felt any pressure whatsoever about making a decision. My 16 year old is ecstatic about his new vehicle.
David Saenz helped me get my vehicle up and going. I purchased a manual and this gentleman got me refreshed on shifting in to time.Extremely professional handled the paperwork fast! I drove from south Carolina and I was able to get in and out in no time. Their so professional I had to write a review for this wonderful company I highly recommend going here for a vehicle!!!
David Saenz was great!! Great!! Transaction was so simple and guys at Southern Star were very accommodating.Will do business with them again and let all my friends know where to go to buy a car
I have been in the car bussines for 6 years and let me tell you guys one thing customer service goes a long way! This people took care of my fathers truck even after he had sign the As-is in all the contract papers that says a lot about a bussines ethic not only that but they provide franchise service level by providing him with a loaner while they fixed his truck! And it was fast work! All I can say itβs that Iβm thankful they did not turned the other way when my dad came in with after sale issues but they did their absolute best to help him out! I would be more then happy to send customers their way ! Keep up the good work!
David Saenz, great help made the process of buying a car very easy.
David Saenz was very helpful. I explained where I was driving from & he went above and beyond to tell me numbers etc over the phone. Although, getting paperwork to sign took longer than expected, everything else I was highly satisfied. Thank you so much.
I had a pleasant experience. My salesman Ron was great. We didnt find anything on the first trip, he stayed in touch until he found the right car for the right price for us. I recommend this dealer if youre looking for a nice used car.
Excellent experience!! Loved the customer service! Was so satisfied that I came back for my second car. Thank you to Arely and the whole Southern Star family for the amazing service! Definitely recommend!
Southern Star Automotive made my Auto Purchase a fast and simple situation. I got what I wanted, a great price and excellent service. I wanna say thank you to Henry at Southern Star Automotive for making buying my Audi Q7 a pleasant experience.
David Saenz was awesome. He was patient and down to earth. He help me get a great car at a great price. Thank you David! Pleasure meeting you!
This place is a scam donβt waste your money here. Was asking 3500$ over fair value for a 2011 GMC Sierra. Henry would print off an appraisal from different sites for this vehicle if it had a clean title and for βextra cleanβ or βexcellentβ condition. The vehicle he was selling had two accidents reported on its record. They claim their prices are the best so thereβs no need to negotiate. I tried today, and felt like he wasnβt even willing to here me make an offer. Heβd come outside for five seconds then walk back inside for another 5-10 minutes never letting me get in a word.
David Saenz was amazing salesman with great professionalism. My personal experience was great never felt pressured or rushed to buy. Was very helpful if I wanted to see a car or know any information it was readily available. I definitely recommend this place for any of your car shopping need
I was looking for a specific vehicle, a Mercedes R350. I searched online and found a few within 150 miles of my home in Rome, Ga. I went to dealers in Marietta, Canton and Birmingham, AL as well as from private owners. I was very happy to find what I was looking for at Southern Star Automotive. I spoke to Henry on the phone, drove to Duluth and found that the R350 they listed online was exactly as it was pictured and described in their listing online. After getting the Credit Union satisfied with all the paperwork that Henry provided to them. I now have the vehicle I was looking for at home. I am very pleased to recommend this dealership to anyone looking for a used vehicle. Ask for Henry,Thanks,Rev. Fr. Tom Craton
L had a great experience with RONNY WATTS .GOOD JOB.
I bought my 2 nd used car and it was one of the easiest, most pleasurable car buying experiences, that I ever had. I NEEDED a car, as my old one died. I met with Maricela Chavez, who invited me to review Southern Stars inventory online. I was impressed with the variety of cars available, as well as the quality and price points. We settled on a 2012 Volkswagen Routan after test driving a few. This car fits my needs. The car buying process was easy, comfortable, SAFE. I cant say enough good things about Southern Star and their team. Thank you!
My wife bought a car from this dealer, and was very happy. When she is happy I am happy. Ronnie was very helpful and respectful. My wife raved on and on about how clean and classy the appearance of the dealership was. Ronnie was straight to the point, and cut no corners. He was very honest, and humble and nothing at all what you would expect from a car salesman. Truly a God send man and a 5 star service to my wife and to myself. I am extremely pleased with the appearance, the service, and of course, we love the car. Very clean, quiet engine!. I would recommend Southern Star any day! When going there ask for Ronnie. You will have a good laugh, southern hospitality, and a great car to drive off with! Ghan approved!
Great service. Thank you David Saenz for all your help and making sure I left happy and content with my vehicle purchase. Wouldnt have another sales person. Your the best!