By far the best experience I’ve had purchasing a vehicle from any dealership. Ken Brown (Sales) was very attentive and never applied any pressure throughout the process. I was equally impressed with the finance department. My wife’s colleague had also purchased a new Blazer from Rick Hendricks and she described them as the “Chick-fil-a of car dealerships” when describing the pleasant experience she had at this dealership. To her I say, “I couldn’t agree more!”. Thanks again Rick Hendricks!

This is a great dealership, whether you have a GM product or not. Brought my low mileage great conditioned 2016 Hyundai here in 2019. I made an appointment a few weeks ago because my breaks finally needed to be replaced. Called on a Thursday they scheduled me for Friday. My advisor Pablo and the manager Jamis made sure I knew everything going on with my car. They gave me a loaner for the time it took to be fully repaired and I have had ZERO problems since. Even had a reasonable price for all the work. 100% recommend this dealership. Very respectful and transparent staff.

Thank you Chase for the most excellent new car buying experience! Great communication skills before we even arrived on the lot. Very knowledgeable on all Yukon features. I will most definitely sent my friends and family to see Chase to buy their new car!

Adam and Ryan were both incredible to work with. Helped me find the perfect car for me. Answered all my questions. Very kind and considerate. Would definitely buy from them again

They found exactly the car I wanted. Got the deal I thought was fair after saying no a lot. Got a fair interest rate and left with a new vehicle. If you do your research and are prepared you can get the deal you want. Donald Robertson took great care of me. I only give 4 stars because the entire process is no vacation in Tahiti. If I buy another car I will go to the same team.

Isaiah provided great service. He made sure we knew every detail regarding the car we were interested in. His dedication and patience was very much appreciated. We would definitely recommend working with him when purchasing your car!!!

Izayah is a great sales representative he helped me in a timely fashion and got me the car I wanted. Very great dealership

Great experience. I already went in knowing exactly what I was looking for but Ken Brown listened to what I wanted and got it done. Great customer service and friendly staff

Austin Layton was great!! We were able to get my husbands truck financed with no problem. He made that experience stress free. Thanks Austin for making a stressful situation stress free.

Mr. Ken Brown is awesome. He helped us to get in the car we wanted without being pushy. Great salesmanship.If youre in the car shopping business, ask for Ken @ Rick Hendrick Buick GMC.

I do not recommend them for servicing your vehicle. I purchased a 2017 Chevy Tahoe November 2020 from this dealership and took it in to the service department for the first oil change and 50,000 mile service on June 25, 2021. While there the service technician said it needed front brakes immediately. We agreed and was told it could be done while we waited for them to complete our oil change and service. The wait ended up being over 3 hours for them to complete everything. We drove the vehicle home 45 minutes away from the dealership only to discover later that weekend that the “certified technician “ had left plastic on the brake pads on both sides that clearly states remove before installing. My husband called several times and even left a message for the service manager (who never returned his call) before he was able to speak with someone about the problem. He was asked to bring the vehicle back that afternoon on short notice but be sure to be there before 5 pm. It was an 80 minute drive just to be able to get the vehicle there by 5 pm. The service manager told him they would correct the problem and would compensate us for the inconvenience. He waited another hour for the work to be completed. Once complete the technician made the remark that leaving the plastic one “wasn’t a big deal.” When my husband asked him about being compensated for the inconvenience he was told to talk to the service manager. After not hearing anything back from the service manger I called left a message (never returned my call) and finally sent an email regarding the poor quality of the job that was done and the poor customer service in regards to how it was handled. After finally speaking to the service manager Jamis his offer of compensation “was only good” if we continued to do service with them. I asked that he at least reimburse us for the gas spent for having to make another trip back to dealership for them to correct their mistake. He declined. Not only did they not service the vehicle correctly as the paper from the brake pads not completely removed the second time either there poor customer and lack of concern and empathy shows. I will take my vehicle elsewhere to be service. I do not trust them to do what they say they will do.Response to Reply: Interestingly I finally get a reply from the dealership after posting my review. All the other previous emails sent to customer service and the dealership have went unanswered. Had you truly wanted to contact me to discuss the issues you could’ve already reached out.

Donnie Robertson, our sales rep was very knowledgeable and helpful as well as sales manager, Ryan Sanders who made every effort to get us the best price and best value for our trade in. Austin in finance overwhelmed us with his ability to walk us through the process. Mike Dinardi, general manager, has a very efficient staff and we feel we got an honest purchase.

The appointment was at 2. It was after 5 when I left. Apparently my vehicle had been ready and sitting out there for a while but no one came to get me. Also, I had to turn around and come right back because the tires hadnt been checked because the pressure was still low. Im not even sure if the tires were balanced like they were supposed to be. I normally have a decent experience but definitely not this time.

Although Advisor John White was very courteous and nice through the whole process, the total experience was a disaster. I brought my 2016 Sierra in with 50 K miles in because I could hear a front wheel bearing had gone bad. I was told they had all the parts in stock, but that was not the case at all as I had to wait 8 days to get my truck back. That alone cost me $110 in the difference of having my pine straw delivered instead of using my truck to pick it up. I would have waited until the parts were in if I had known that.The price for that fix was $762, WAY above national averages. I was then told I needed both sets of brakes which seemed peculiar with only 50K miles but went ahead and got them done to be safe and sure. The thing that really bothered me was I agreed to get transmission and brake fluid service done, as well as differential fluid exchange. The price on the brake fluid exchange $176.47 was high but reasonable, but the transmission exchange was $325, which is usually a $150 service at my local oil change shops. Instead of doing the differntial exchange, I got a fuel service injector cleaning, which I never do because it is a HUGE upsell by yall and can be done by me with bottles of sea foam or injector cleaner in 5 minutes. The price for that was $333 with Labor at $260. Unless someone is hand cleaning my injectors (which I can tell was not done) I would like that one explained to me, especially for a service I never agreed to. I am requesting at least that $333.08 be reimbursed.

Today at Rick Hendrick BuicK it was another great day! I love this dealership! I’ve been bringing my car for oil changes and any repair work since I purchased my Buick in 2015, and I have never been disappointed!My service technician Nate was great, and he took every effort to make sure I was taken care of and well informed about my car. There service Team is the best! All of them!!!The Service Team all have such great energy and they know how to build rapport. Lauren in Sales was very helpful too. I know exactly where I will buy or trade my car one day, so I highly recommend Rick Hendrick Buick in Duluth.

I bought this car sight unseen having come from out of state to get it. Even though they will probably never see me again, both sales manager Ryan and salesman Brandon took great care of me. I am more than happy with the car. They did a great job detailing it. It exceeded my expectations. Brandon called me a couple of days after I took delivery to make sure I was happy. This dealership is truly a class act.

Purchased vehicle from Brandon at the pre owned vehicle lot. He was honest and straight forward. Great people at this dealership I have no complaints and the process was fast and easy

Marcia: Outstanding attitude and performance. Will ask for her for sure next visit. 5 stars!

Mike Dinardi and Tavien Coleman made my customer experience the easiest ever. They were both very professional and straightforward to the point and we able to answer all the questions I had. I will definitely be coming back to purchase my next vehicle in the future.

I made an appointment and when I arrived was properly greeted. Brandon was very knowledgeable. He listened to what my needs were. He definitely wasn’t pushy.In the negotiation phase, the manager involved was very focused on making the deal work.When I arrived to arrived to pick up the vehicle, it was a very efficient process. They didn’t have the rubber mats I requested, but they arrived at my home before the expected day.Brandon has contacted me at least 3 times since the purchase. Best experience I have ever had.

Great buying experience from start to finish on our new 1500 Sierra AT4 truck. Our salesperson, Donny Robertson, was very knowledgeable, patient and worked with us to find the perfect truck for our family in a no pressure environment. I would definitely recommend this dealership, and make sure you ask for Donny!

I have experienced nothing less than EXCEPTIONAL service that has far EXCEEDED my expectations during the 2 years my Yukon has been serviced by this dealership.I ONLY allow GMC Dealerships to service my vehicle and over the course of 10 years, I can say with all certainty that their PRICING is more reasonable than the other nearby GMC Dealerships and the QUALITY of their technicians work is TOP NOTCH.In addition to quality service at a great price, Jamis is the most PROFESSIONAL and KNOWLEDGEABLE Advisor I have ever worked with. He is extremely ETHICAL and TRUSTWORTHY; a true man of INTEGRITY.This dealership has earned my business FOR LIFE!

I’ll be honest, I will only come to Rick Hendricks for service if Evan is my advisor. He treated me with respect and was very thorough with my analysis and everything like that. Good dude for real. Will be bringing my wife car here to Evan. The tech Derek took good care of my car

Alex Fargoso had helped me out a lot while I was purchasing/ looking for a truck! He had the patience with me throughout the experience and we did look at many options! We narrowed it down to two trucks, I can say that I am very happy with the choice he helped with. He had a great personality and is very welcoming. I look forward to purchasing another vehicle with Mr. Fargoso in the future. Overall a very good environment at Rick Hendrick.

Ms Marcia was incredible with her service. I was in and out faster then I expected. Thank you

Jamis has been our Service Manager for many years. He is a great listener and understood our plans for getting and keeping my sons vehicle on the road. He came up with a plan of action detailing what was most important and prioritized it for us. He is extremely detailed, communicates well, and delivers in all areas. We will continue to bring our vehicle to him because of the relationship we built on trust.Liz McDonald

Terrible customer service. Let me say that I know many places of employment are struggling to find workers. However, I called and made an appointment to have my a/c looked at. I took my car at the appointment time, 11:00 on Tuesday. The first words out of my customer service representatives mouth was, We are really backed up.. So why did you give me this appointment? No information on Tuesday about my car. No information on Wednesday about my car. I called several times and I was sent to voice mail. No return call. Finally after my husband called (why does it take a man to call to get a response?) they called back. Seems they were struggling with my extended warranty. So on Friday, my husband and I GO TO THE SERVICE DEPARTMENT and we were told my car would be ready for pick up on Saturday. Part would arrive on Saturday morning. Then later on Friday, my customer service representative calls and tells me it will be ready Monday, but they can offer me a loaner. Why didnt you offer this earlier? I know I should have known to ask. So, I finally pick up my car on Monday. 6 days to get my a/c fixed. Customer service is not how it used to be that is for sure. The good news, I traded in my car and will be dealing with a different dealerships service department from now on.

Adam ODonnell is a very knowledgeable, courteous, and professional sales representative. Made the purchasing experience a breeze and an enjoyable experience.

Evan Murph was a big help in my service hereI will definitely be coming back for future services. Thanks again

Everything went well. Marcia is very pleasant and thorough. Perfect service! Thank you!

Great experience with Brandon at RH GMC. Ive hit most of the GMC dealers in the area looking for this Sierra and he was the most competent salesman by far. Its not that I try to test the salesman but I expect them to know the differences in most of the packages and Brandon knew the nitty gritty on everything I asked. There was zero pressure (we even left once we were getting close on the numbers to eat dinner over it) and they respected our decision without pestering us. We returned and closed the deal. No stress, no games. The finance guy, Austin, was friendly and to the point, no pressure. The digital paperwork table was sweet, took about 15 minutes to sign the papers and wrap up. Love the truck, will be back for the Yukon at some point!

If you are ever in the truck market and need a quality salesperson. Please see Izayah Johnson. Rick hendrick Duluth. One of my best experiences while purchasing my new vehicle.

Izayah made this the best buying experience ever. I will refer all my family and friends to him for the rest of my life. I love my truck and love him.

I found GMC on google after an extensive search for my perfect vehicle. I was approached by Omar a salesman at the dealership and he has been nothing less than AMAZING. He was very interested in what I was looking for in a car and fulfilled my car needs completely. The dealership was patient and persistent in helping me get to a price that comfortable for me and I couldn’t be more thankful for all the help and support that Rick Hendrick GMC has shown me. Please shop here, these guys are GREAT!

Jeff Williams my service advisor was fantastic. He explained everything that needed to be done to my car and my car was ready sooner than the time he told me it would take. Great job by everyone involved. Will definitely return for service work.

I went to this dealer today looking for a good truck that can pull a trailer. We were helped by the sales rep Adam O’Donnell. He was absolutely amazing helping us with everything. He helped us find the exact truck we were looking for and answered any questions we had and he stayed patient with us as you know first time car buyers always have any questions. I will definitely be returning to this dealer and Adam in the future. I would definitely recommend to my friends and family.

Service experience is awesome!! I bring all the family vehicles here.. Nissan and Maserati included. They have handled everything. Professional, Caring and Efficient. Kristyn, Service Advisor is the best !!! Jamis, Service Manager is awesome and hes hands on and has always taken excellent care of me. He has a great team :)

I had a very engaging, professional and overall great experience with Nate Zaso. Nate explained in laymans terms services that are essential to my continued optimal performance of my 2017 Terrain. I appreciate his straight forward recommendations and friendly demeanor. I intend to seek Nate out for future service to me vehicle. Job well done!

John was good rep! Takes great care of me sms my truck thanks

If youre looking for customer service, this is the place to be! Every person that we dealt with here, was very professional and nice and patient with us. We also left with more knowledge about the business than we originally had. The staff is very knowledgeable about their vehicles and willing to do anything to help you leave in the car you want! Will definitely be checking it out again!

Izayah Johnson was our sales rep and took all of his time in a day to help us. Super professional! Amazing sales guy! Ask for him when you go in, he’s amazing! Hard worker! Knows his cars very well!

It’s ridiculous to sit somewhere for 3.5 hours. And atleast when someone comes in with an appointment. A heads up of about how long it would take would be nice.

Just bought a truck from the Rick Hendricks team today. What an easy process. I have been struggling for months to find a dealership that could find me what I wanted in this truck shortage. They found it the same day I came in. Exactly what I wanted. Izayah Johnson helped me out. Great guy. Only good things to say about him and his team!!! - John S.

The service was great! The team who assisted me was great also! Especially Tyler. She was patient and took the time to explain every detail to me. I have purchased several cars in my life and have never had a salesperson go into details the way she did. Phenomenal. I appreciate everything.

I thought the purchase price was fair, I received a reasonable amount for my trade, and the staff was willing to work with me to make the deal work.

My sales consultant Donald was excellent and went above and beyond to help me get the vehicle I wanted. The deal-beaker for the truck I wanted was that it came with 22 inch chrome wheels. He called me back the next day offering to replacing with brand new stock wheels and tires. I accepted his offer and the vehicle rides great! They even threw in brand new rotors and met the price I asked for. I would highly recommend. Thanks again.

I came to dealership-just checking out inventory and Lauren was so pleasant and knowledgeable, I had no problem with purchasing from him. He listened to what I wanted and found exactly the right vehicle. Thanks Lauren for making my experience quick and easy.

Mr. White was very professional and courteous. The service was excellent.

Evan my service advisor did a great job and was very detailed with his work and very professional

John White offers amazing customer service every single time I’m here. I appreciate his kindness. He’s one of the main reasons I bring my truck to this dealership.

Izayah Johnson was excellent. He was friendly, personable, and met us with great energy. Best car buying experience I’ve ever had buying a new car. He was patient, he took his time, lined up all possible vehicles for us to compare. He worked with us to get us exactly what we needed and made sure we were happy walking out the door. We will definitely be driving back to see Izayah!

Absolutely thrilled with the service from Rick Hendricks GMC. Mr John White was extremely helpful and understanding and I am so thankful we were able to work with him. Thank you so much Mr.White. May God bless you all

Donald and Mike were awesome!!! With the car shortage and it being a sellers market, they were able to get me into a brand new 2022 Acadia with an amazing price. If you’re looking for a new or used car with outstanding customer service visit these amazing guys they won’t disappoint.

Great experience, got the deal done! . Really respectful and listens to our needs. Come and see ken brown, very knowledgeable and just an outstanding

Jeff really took care of me. Very Very good customer service. I have always been satisfied with him. He explains and make sure the customer is satisfied. I will recommend others to him at this dealership.

Wonderful Experience. All of my questions were answered when asked, their was no pressure during the whole thing and it was great. Many Thanks to the service writer that helped me Evan Murph. He helped me understand all the things that I needed and asked, he definitely made it so that I was as comfortable as possible through everything.

My service tech went overboard to make our experience great. He kept me informed of the repair progress as well as when I could expect the car to be ready. He further helped to get me back in my car earlier than I expected. He is the reason that I would like to buy my next vehicle at your dealership.

Ryan and Adam are the best!!! If you’re looking for amazing service go see the guys at Rick Hendrick Gmc in Duluth!!!

Excellent Excellent! Best dealer I’ve been to so far. Would 100% recommended. Ken Brown is my man… really patient, they will work with you to satisfy your needs.

I came in this evening to trade my car. I worked with a nice young man, Ken Brown. He was very attentive and respectful and end the end I got a great deal on a new Buick.

Just wanted to say that I had the best car buying experience ever!, Lauren was very helpful, patient and knowledgeable. He also helped me set up my car phone in the car. But the best thing, I never felt pressured to buy. Austin, the finance person, was again very patient and explained everything in detail. Could not have had a better car buying experience anywhere! Thanks everyone.

Mr John White provided excellent customer serviceThoroughly explaining the repairs needed and cost.He made the whole repair process comfortable for me, when I was extremely worriedMr White is definitely a 5 star employee

Came to R Hendrick because of a truck advertised online. Izayah helped us from the time we arrived. He let us know the truck was already sold and went to work helping us find exactly what we wanted. Izayah’s patience and efforts helped us see several other available options so that we weren’t only focused on the model we saw online. We ended up with exactly the truck we envisioned to begin with.

Jamis was awesome! He was kind and patient. He answered all of my questions and was so nice. I will definitely be coming back to get my car serviced. They were great and efficient!

This is the second vehicle we have purchased from RH GMC, and both experiences were great. Everyone from the front desk receptionist to the sales people and managers are awesome to work with. Add that together with the unbeatable deals we got both times, and we will be back for whatever our next vehicle might be one day. Jayden in sales was wonderful to work with since our first salesman has since moved into the management side. We highly recommend this team for your next vehicle purchase!

Mod & Derek were awesome. This dealership worked hard to earn my business and I will happily go through them again for my next purchase. They gave me an exceptional trade in offer and worked on the sale price of a slightly used Sierra for me to purchase. Definitely don’t hesitate to call/see these guys.

Great experience! Deal was done via phone and email and everyone from sales, finance to delivery was fantastic to work with! Well worth the drive from Florida!

My salesperson Lauren(LB) was extremely Patient, Professional and Knowledgeable. I havent bought a New Vehicle in 17 years but the Rick Hendricks team made sure.. I was happy before I left in my 2021 Sierra. Thank You Rick Hendricks Team!!

Ken brown was the best salesman I have ever worked with. He knows how to treat a customer with respect. Having a lot in common with him as a young man makes it even better. Thank you Ken for your excellent customer service.~Chris

Tylre Belle..... is awesome!!!!! She did everything she can to get me in my NEW TRUCK..... she has the best attitude, very polite and well spoken... she knows her Vehicles.. she knew what options was in what ever truck I mentioned to her. So to you thats reading this.. ask for Tylre Belle...if you pass her by your new ride WILL NOT BE FLY!!!!

John White is a hard working agent. He got us in without an appointment. Made sure that we received the service we needed and he was very patient with us. I have been using this dealership for the past 8 years, and I have never seen this type of service before. Kudos to John.

Great customer service and got me in and out within 3 hours. John keep me updated on everything.

Amadeo was a great service advisor. He made sure we got a great deal as well as explained every aspect of our new vehicle. Our buying process was quick and easy. Would definitely purchase a vehicle here again.

John White is very patient and professional . He answered all my questions and made me feel valued. Every time I visit whether to have service or look at a vehicle I always feel welcome.

Izayah was a very attentive sale person, showed care for the process.

2nd time coming to this location and John was so friendly and funny! He gave me a lot of tips and helpful information for other car issues I was having. Amazing service advisor 😄😄😄😄

John is the best representative I ever met at this dealership. I highly recommend him to my associates.Thanks John 👍

John White youre an incredible person! Thank you all so much for the great service. We will continue to come back for servicing when needed.

Ken brown ! REALLY good persona, thanks you for sale my car! did everything to help us

The experience of purchasing my new GMC Canyon was nothing short of a pleasurable experience. I found the salesman Adam O’Donnell to be completely knowledgeable and helpful throughout the buying process. His professional approach put me at ease, allowing me to consider my thoughts and make informed decisions. Austin Layton the Finance Manager was equally helpful and professional.I had a positive purchasing experience at Rick Hendrick Buick GMC in Duluth. They will have a repeat customer in the future.

Jaimes Barnes and Kristyn Johnson was very helpful dealing with my liner in my car been torn by one of the mechanics while doing a repair. They took my SUV to a repair shop to have the liner replaced. I was given a loaner to drive doing the process. I really appreciate them for taking care of the issues in a timely manner.

Service dept is OUTSTANDING!!!! Jeff Williams and Nathan are very knowledgeable, kind, efficient, and accommodating! I rarely do reviews, but this experience has restored my faith in dealership service (which I swore were all from the devil). So glad to have had this opportunity to get someone I feel I can trust! AND they return voicemails timely!

The worst car buying experience of my entire life! Spent a whole week on the phone with Ezekiel, and the sales manager Ron discussing the truck I wanted, getting credit approval, and putting down a deposit on what I thought was the exact truck I wanted. Then when the day comes around for me to pick up the truck and sign the final paper work, I was informed that the truck was across the street at the body shop having a scratched mirror cap repaired. They told me if I came and signed the papers, they would take me to see the truck i was buying, then give me a truck to take home and deliver the one I was buying the next day. So, away I went driving 2 hours to the dealership only to find out just how big the lie I was involved in was. Once I arrived at the dealer, I waited 30 minutes just to talk to someone who quickly wanted to usher me into a room to sign papers on a truck I had not yet seen. I refused to sign anything with out seeing the truck. So once again we get into a vehicle with the sales man who takes us 30 minutes across town to the body shop that was right across the street to look at the truck I wanted. After I arrive we find out that a minor scratch on a mirror cap is actually a caved in door with the mirror smashed off completely and the body shop was no where even close to having the truck ready for delivery. After seeing the door, I asked to continue to go look at the rest of the truck only to find out it was not the same truck I agreed to buy. I can’t begin to explain how mad I was that I had caught them in multiple lies. So back across town we go to the dealership only to be left standing in the parking lot while the salesman went inside without saying a word. I was then informed thru text message they would have another truck delivered in 4 days, “but it would be a little more expensive.”If you’ve had a great experience here in the past I’m very happy for you but I strongly warn everyone reading this, these people will mislead you in every way possible to take your money and if you’re dissatisfied with anything they do, they’ll apologize profusely, and continue to lie to your face.

Best service ever! If I could rate more than five stars I would. The team went above and beyond to get me in a safe, reliable car for my family. I appreciate everything so much. God bless you all. Thank you.

Me and my buddy were helped by Brandon Smith and it was a cool time. He’s a great dude, helped my buddy into a mustang and got him a good deal.

Lauren Bierria was super! He was friendly, patient, transparent and knowledgeable when dealing with my husband. He did not rush (took hours with my husband who has not bought vehicle in years) and answered all of his questions. Provided us water and snacks. He and others on team was very professional at all times while dealing with my husband and I. Rick Hendricks GMC met our expectations. Thank you!

I couldn’t have asked for a better car buying experience. Jayden is top notch. Smooth, no pressure, full transparency and great sense of humor. When you’re in the market for your next car, call him!

Nate took great care of me and addressed all of my concerns. I would definitely recommend seeing him or any of the amazing service advisors at Rick Hendrick Buick GMC!

Have been coming to service my vehicles for years and have always felt as if I was treated like family! Super helpful and always professional. Very thankful! Would recommend to anyone needing service !!

Isayah was a great salesperson and I would definitely recommend this dealership all together!!!!

There are no words that express how grateful that my husband and I to have Mr John White our service tech. We had not had our vehicle for over a year, it had been to two different Dealerships and nothing was repaired correctly…. We had to get our insurance company involved and they ( Mr John). both worked very slow together to bring our vehicle back to its original state. Our situation was Unique and he put one of his best tech in the job. It was costly but, he (and your service department) has exceeded our expectations. Most importantly He showed empathy and made us feel that our situation was very important. That’s a rare…You should have a thousand more of him!!!! Give him a rise….

Always excellent service with Jeff Williams. I’ve been servicing my car with Jeff for more than five years. Always so friendly and knowledgeable with my service.

I recently decided to trade in my Buick for a pickup truck, I looked at Chevy and GMC, I walked into Rick Hendrick GMC and was met by Donny Robertson, he listened to my wants on the truck and we jumped in a Sierra SLT. I loved the drive but more than that was the low pressure from Donny, he had a great knowledge of the vehicle and took the time to answer all my questions.On the first day I thought I settled on the 8cyl gas model but over the holiday I decided that I wanted the 3.0L Diesel, I thought based on the fact that RH had none in stock, that theyd steer me to the gas engine but instead they encouraged me to visit the 1 dealer in Atlanta that had the turbo diesel. while at that dealer I thought since I tested the vehicle there that I should let them price out the new purchase but as I was using GM employee pricing I was told by the sales manager of the other dealer that they would not sell the truck to me for employee pricing.I went back to Donny at Rick Hendricks and they said they would find the vehicle with the features I wanted and the color I wanted in the diesel. They did find it in another state so the dealer sent someone to pick it up for me.Our negotiation on price was quick and reasonable, I cant speak about service yet as I havent serviced there yet but my sales experience is a 10, Donny even called me after a couple days to find out how I was doing with the truck, he probably spent 30 minutes going over the features I was not familiar with and not once did I feel like he was trying to get off the phone.Bottom line, I wont be too negative on my previous dealer experiences at the other dealer in Roswell but Rick Hendricks and Donny Robertson in particular made the buying experience very easy and exceeded my expectations so far. Rick Hendricks went above and beyond to make sure my business was valued. I hope the service experience is the same as Id love to know that my future business for cars and trucks has a new home with Donny and Rick Hendricks GMC.The background car was my Buick, the foreground is my new fun truck! Thanks Donny!

Spent time working on a deal Tuesday evening, with plans to complete it Wednesday morning from out of town, to take delivery over the weekend.A different salesperson scheduled a showing Wednesday morning - and instead of the Manager saying a deal is in progress, my sales person and I were told to wait and see.Needless to say the vehicle was sold out from under me after weeks of searching. Even if they got the exact same vehicle in tomorrow, I wouldnt do business with this bunch.

Ive been to plenty of dealership this last month and my experience with Jayden at Rick Hendrick was SPECTACULAR. 100% recommended. You will not be disappointed.

Adam Odonnell is AWESOME!!!!!! He was a huge help for me purchasing my first pickup truck. Hes the embodiment of customer service, very polite, very professional. I spent months doing research on exactly the truck I wanted and Adam still provided me with some insight that i wasnt aware of. If not for his expertise I wouldnt have made the purchase. Thank you again Adam you the man.

If you need a great experience buying from Rick Hendricks Buick GMC, then make sure you ask for Izayah Johnson hell take real care of you. I was more than satisfied with his patience and expertise and how he got me in the vehicle that I needed.

My husband and I came by last night and bought an SUV, Donny was our sales rep and he was absolutely awesome! He’s incredibly knowledgeable about not only the new cars but also used, and he’s also very patient. The general manager Mike is also great and worked up an amazing deal for us, he worked through several obstacles to make it possible for us to drive home in the SUV we wanted! Austin in finance made our paperwork go by quickly and we had a great time. All in all it was a really good experience and I would definitely recommend anyone to go here! Definitely ask for Donny!

Please go see Mr. John White. Hes an amazing outstanding Service Advisor. I absolutely love his professionalism. As long as Mr. White works there? Ill always be a customer.

We came in for a smaller truck and Eduardo helped us out and we got a great deal on a 3500 truck. I loved the services. I will be back tomorrow with my sister so she can purchase hers.