My Experience is Always Great getting my car serviced at Audi Gwinnett. The best part of coming here are the service advisors. Mine are Patrick & Jeff! People dont care how much you know Until they know how much you care These guys care! They treat you like family & give you honest advice on your car, on what needs to be done now & what can wait. I trust those guys. In fact everyone Ive encountered there has been great. I give Audi Gwinnett 5*s. Its a Pleasure doing business with them.

Service was great! I got a video showing me about my tires and brake pads and was able to see what repairs I needed. I have had an issue for months with a coolant light signal. Other Audi service was not able to correct the issue after multiple visits. I will always take my vehicle to Audi Gwinette as my problem was identified and solved in a day! My car was also cleaned when it was returned I almost didn’t recognize it!

The Experience was great. They had honesty pricing and they made you feel like you were part of the family from the beginning. They explained the car in and out counldn’t be happier with the experience.

I had the best experience at Audi Gwinnett. Shawn was attentive and communicative from start to finish without being overbearing. Everyone always dreads spending hours in a dealership but those worries were eliminated as I was driving my beautiful new car off the lot in less than an hour. I highly recommend Audi Gwinnett for their exceptional customer service.

The employees are very knowledgeable and go above and beyond to ensure all the customers are taken care of in a polite and respectful manner. As a female I usually have anxiety at dealerships...but not here. The atmosphere is friendly and inviting. Shout out to Glen Phelts and Josh Cambell!

ALWAYS exceptional service. Patrick has greeted me since 2017 with my first tune-up.I live in Stone Mountain and pass several Audi dealerships to come here because of the service.Excellent customer care from the rep that receives my car and opens the door for me to Patrick who gets me all set up for my requested service to checkout.Thanks Case/Gwinnett Audi

Was experiencing some issues with my car while traveling. Decided not to take any chances. It was after midnight, I drove the car to Gwinnett Audi and left it. Patrick the service advisor contacted me immediately the next day to discuss my concerns and issues. I very much appreciated his kindness and courtesy. I also appreciate the fact that he kept me in the loop and no repairs were done without my okay as some dealerships do. Overall great outcome. I had my car back sooner than expected.

Nice staff, but I had a coupon for an oil change with an additional car wash and interior detailing that needed to be used before 9/30. My car came out of the service area, and I noticed it didn’t look particularly clean. Upon asking, I was told that their car washing/detailing service was unavailable and was given no more information. Kind of a pointless promotion especially with the fact that I had to use it before month’s end, and I would’ve appreciated a heads up when I called to schedule or before they took my car in. Without the complimentary car wash and detail, I could have gotten an oil change anywhere and didn’t have to drive the 30 miles or so to the dealership from where I live. I was also not given any other price adjustment to compensate the lack of service. A little disappointed, and I will reevaluate where I get my car serviced in the future.

Aziz is a phenomenal sales person! I made an inquiry online looking for Q7, within minutes he reached out to me and explained to me detail features of the car. I made appointment to come in with my husband, we was even more impressed with the whole staff. The car was not in stock so we reserved it and in less than 10days we got our dream car!! Within that waiting period he called to give us an update on the car! I would definitely do business with him again and again. THANK YOU

I recently purchased a vehicle from Audi Gwinnett and I am super pleased and impressed with the customer service. I called them directly and spoke with Shawn Samuda. He sent a credit application via email and within minutes of completion… I was instructed to pick up my car. Shawn has superior customer service and interpersonal skills. He made the car buying process seamless and painless. He went above and beyond to inform me of applicable discounts, my expected car note, and what to expect upon arrival. When I arrived, I was greeted with a smile & the keys to my new 2021 Audi A8. If you’re interested in purchasing an Audi be sure to see my main man Shawn! He has phenomenal service and has your best interest in mind which is why I am now a proud member of the Audi family. Thank you again Shawn!!

Great people to deal with, service tends to be quick as well. They easily honor all coupons from online site. Detail shop in the back does a great job too.

I had amazing experience dealing with Shawn Samuda amazing sales person who help me with the purchase of my cousin Audi A6 despite of shortages of car he gave us fantastic deal thank you Shawn.

Shawn Samuda was an excellent sales person, he helped me to get the car I needed

Amazing service from the gentleman that helped me get back and forth to work to the service staff. Made taking care of my car really easy. Everyone was very friendly and helpful. Will definitely be back!

Malcolm was awesome from start to finish! He was knowledgeable, patient, and took the time to talk through a myriad of options. Gen in financing did an outstanding job as well, and I couldn’t recommend them more.I’ve bought Audi’s at other dealerships but this has by far been the best experience!

I leased an Audi S5 at this dealership in June and it has been one of the worst experiences I have ever been in. First being a returning Audi customer I expected some level of decency from the Audi Reps. They asked for all of my information on my statements and private information in which made me feel uncomfortable. Then they were acting like swindlers trying to get the final deal confusing in which I had to get at the end. They don’t treat returning customers with any respect.Now for the car, I leased the car around evening on a Monday. I drove the car from the dealership back to my house which is only about 3 miles away. The next morning with the sun out I checked the S5 and it was not something I expect from a new luxury car. The S5 has scratches and blemishes which look like someone did it on purpose. The hood has deep scratches that looked like someone scratched it with a key. The wheel and tire have a deep cut on the sidewall and I returned the next day after to get denied a replacement or repair. I then got in an accident with a Malibu from the same Audi dealership about 3 months ago. Every member of Audi Gwinnett denied knowing about this Malibu until I found it online which made me question what is going on. I am now out of a car I only drove 400 miles and have been paying out of pocket still with no car to this day. Audi of America denied any help as well with any payments. I am very disappointed with my experience at Audi Gwinnett and with their team. The whole mishap with their Malibu was a nightmare for me. I would recommend a different Audi dealership as I should’ve listened to my gut feeling that this dealership gave me from the first impression of walking in to lease an S5.

Great Service! I am very impressed what they provide details what I want to hear this. They are very professional and be patience with us!

We had a Great experience. Mark, salesmen, did a Great job helping my wife with her New Car guide. Claud, Finance Manager, did a Great job helping us pick the right warranty for her new car plus when she went back to pick it up, they both helped her feel comfortable. Great experience and Great Price.....thank you

Jeff B was very professional and attentive after I was checked in.My wife and I are very concerned as we had a disabled sign, in our glove compartment, that hangs from our mirror.It is gone!Jeff agreed to ask the detailers and one said they thought they saw it in the back seat. The sign has always been in the glove compartment, never in the back seat. We hope it is returned.

Overall service was great. Wish sales agent was more up to date on products and 2022 rollout timeline. Sales agent was able to find what I was looking for as it relates to my list of must have for my vehicle. Overall, I will refer family and friends to Audi Gwinnett.Financing was as smooth as you can get, the financial agent was professional and explained all of my options and got me the best financial option Audi had available during their promotion.

I’ve always drove Hondas but wanted something nicer. Audi was right up my alley. Aziz at Audi was very helpful! Answered all my questions and more and made the process seamless! They also made sure to get me the best deals possible which is appreciated.

The service technician Patrick was fantastic - he kept me up to date with the status of my car the whole time. At the end they were even generous enough to do an oil change for me at no additional cost. Audi Gwinnett rocks!!!

Best service experience I have ever had. Quick, efficient and detailed. Ask for Mr Kang and tip him well he’s the best!!

The experience at Audi Gwinnett was great. When I went in I was not accosted like at other auto brand dealers. Andrew Johnson, my sales rep, was very informative describing the Q5’s features before, during and after my test drive. The Q5 is a really nice automobile and has more then sufficient power, which is one of the main things for which I was looking. The tech is also really cool - after purchasing and driving it I tested some of the features and they worked like a charm. I recommend this Audi Gwinnett highly! Thanks Drew!

Awesome place to do business…. And Jeff is an amazing person… thanks guys

I’m more than pleased with the care and prompt service I received at Gwinnett Audi today. Pressed for time, Josh got me a mid day appointment and I was able to have my service done and continue into my business week without a glitch. A+ service all around.

Top notch service again, Patrick was very patience and ensured that my car was taken care of, after taking my care to be serviced at another Audi location only for them to tell me my 2010 was too old for them to service and I was even looking to upgrade, I went back to whats familiar Gwinnett Audi, though gwinnett is a further drive from me the service has not disappointed me yet.Shout out to Glen P. and our morning conversation upon picking up my car, soon as those chips are in and the cars are stocked I will be purchasing my new Audi here.Josh C. great team! A good team is hard to find and hire.Thanks Audi Gwinnett.

I took my car in at 7am on a Friday. It wasn’t ready until the next day. When I got it back I had more issues and more warning lights for the right blinker and the bulb I purchased and installed no longer works. I had to call and find out that what was wrong because no one called me until I contacted them. The people were nice but I’m completely dissatisfied with the diagnostic check because now I have kore issues!!!!!

I waited for my car here while I had my car looked at and serviced.0 They were efficient but not speedy. I gave 3 star cause not very friendly or welcoming. He updated me when there was updates but not much more. I just moved here from a different state and was used to a very friendly and warm smile. Internet wasn’t fast for being there 3 hours. It wasn’t bad service by any means, just average.

Great service, even better than usual. I needed a tire, it wasn’t in house but the service folks got it for me and had it on the car and everything completed in about 90 minutes. The tire hazard warranty paid for about half of the tire with 20,000+ miles on it. Jeff, Josh, and Glen did me right.

Denzel was very polite and helpful.But unfortunately, i had to be there 2 1/2 hours for an oil change and tire rotation. I was on time for my appointment for the oil change. I appreciate the car wash but wonder how much time that added to my wait. I’ll pass on that next time.

For a first time Audi owner, Jeff made sure that he thoroughly explained everything to make me feel comfortable. Jeff was professional at all times, and I appreciate that he made my experience a pleasure.

Daenzel was top notch from the moment we connected over the phone about my service needs. Easy process once at the dealership and throughout. Timely and good communication. Excellent service!

I went to buy a new Q8 for my wife and I knew exactly what color I was looking for and Audi Gwinnett was the only place that had what I wanted. As soon as I entered the place Shawn Samuda greeted and me and helped me out and I drove out of there with what I wanted. Thanks a lot for the great service. Will recommend all my family and friends to you.

I had to take the girlfriends car to the dealer due to a flat tire. Let me tell you... this place is awesome. When I checked in the representative told me I could either sit and wait or he could get me a lyft back to my home becuase it would be a long wait. When I tell you I was totally blown away by the HUGE gesture of gesture of customer service. Not only did they drop me off, they also picked me up when my car was ready. CUSTOMER SERICE at its BEST. If I owned an Audi, this place would always have my business. I am huge fan of customer service and treating people right. If you have an Audi... I suggest you drive out of your way to patronize this place. They are awesome!

Check in was fast. I like the video from the mechanic explaining the inspection of the tires, brakes and fluids. The lobby was clean and peaceful.

My vehicle purchase was incredibly smooth and quick. The team was willing to work with me on numbers and my trade - I was very satisfied when I drove away in my new vehicle!!

My Lyft driver didn’t show up to take me to work after dropping my car off for regular service. Without hesitation, one of the service advisors took me. Also I had left my 10% off my service coupon at home. Jeff honored my coupon anyway! Always pleased with the service I receive at this location!

I really appreciate the professionalism of Audi Gwinnett. Car repairs can be expensive, time consuming, and create anxiety over warranties.The moment I walked in Glen was there to help my husband and I with any issues. Car repair done!! Highly recommended…..

I had a problem with a leaking windshield and also needed an oil change. Glenn in the service department was very helpful & knew exactly what to do for the leaking windshield. I left my car and used their shuttle service (Lyft) to go back to work which was very convenient.

Audi at Gwinnett is a great place! This is my second experience getting a car, and they made it very memorable for my family and me. Everyone was very welcoming, and worked so hard to make sure we got the best deals and experience. We will be coming again in the future!

I was noticing my car was making some noises and so I had consulted a private mechanic to fix the problem. I came here to get the part to fix the issue. When I arrived I was informed by Jeff that the issue I was experiencing fell under the Audi Extended Warranty. I made a Appointment for my the servicing and everything was peaches and cream. Jeff informed me of additional problems and gave me a discount on the service which was beautiful, mind you Im driving a premium car and not paying the prices I was imagining I highly recommend and will be returning for future servicing thanks so much !!!

The car purchase experience was unpleasant. Without the expectation of the salesperson…a nice young man.When asked during the finance portion of the process the interest rate quoted me was ridiculous for an individual with a perfect credit score. I took another avenue to secure the purchase. I was rushed during the sales process, and as a result the car had a lien on it in Florida. I could not register the car at DMV.On several occasions I spoke to the manager, Mark Johnson to no avail. I ‘WILL NOT’ recommend this dealership to anyone. Trust me, you do not want me as a dissatisfied customer. I even went as far to have the dealership’s name removed from the vehicle to include the license plate frame.

Jeff and Glen in Customer Service are great and always willing to go that extra mile to resolve an issues!

Great experience with my first service appointment. I will definitely be back to this location.

Audi Gwinnett had the pre-owned car I wanted! It was in practically new condition and beautifully maintained and cleaned. I appreciated my salesmans knowledge of the cars features and quality. Helpful and professional staff! Great car buying experience.

Customer service was good. Whether you buy a car or not . They made us feel welcomed. Showed us car and were willing to work with us. Attentive to customer compare to ALPHARETTA AUDI.

Salesperson was cool. We were planning to purchase a car, but the Asian girl that deals with financial sucks. She was rude and had a very bad attitude. She approached us, roll her eyes, and gave us hell. She was putting a lot of pressure on my little sister when it was her first time ever buying a car. She kept interrupting us and will not let us finish talking or answer her questions. It is not right for her to treat us so badly. We spoke to her with respect, but we didn’t get respect back. Instead we were mistreated. We really want to buy the car, but not no more after dealing with her horrible attitude. We will never return back to this dealership. Worst experience ever!!!! If I can give 5 negative stars, I would.

I’m normally a customer of the JE location in Doraville, but I’ve come to like the Rick Case Audi location as well. Had my last 2 oil changes and inspection done there and was satisfied.

Went there 2 days before my actual appointment just to check and see if they can accomodate me. Draezel willingly helped me and got the job done needed for my car . Did not wait too long, service dept beat their promised time as well. Appreciate the new battery on my key . Thank you!

So let me start by saying that, this has to be the worst customer experience leasing a $62,000 car. Once the car was off the lot any questions I had for the people who sold me the car went off that lot too. It was like I didn’t exist for them anymore. They tried to double charge on my second payment saying that they paid it for me which was a lie. Did not send me my tag or the paperwork to the tag office to get my tag. I had to constantly call for this. I got my tag 3 months into having the car. My car had a recall and i reached out to the dealership 4 times and they said they would call me back and never did. I got fed up and sold my lease to BMW in Athens who were amazing I may add, but my problems didn’t end there. I realized not only is this dealership incompetent but Audi/VW overall is incompetent. The payoff quote that BMW got from Audi in a written statement was apparently not correct and this is not BMWs fault it’s audis entirely. Audi said that we misquoted by $2000 and that they were not going to close the account until that $2000 was met. So guess who had to pay out of pocket! My suggestion stay clear of Gwinnett Place Audi and stay clear of leasing an Audi overall I’ve leased vehicles before and never had this issue. Bad experiences all around.

Walked into buy a new car. I asked if they had zero interest. Sales guy said no. So I thanked him and left. They chased my car to tell me the manager said he would give me zero interest on any car. NOT the case. They bait and switched me a few times for different models. After feeling like I was wasting my time i ended up thanking Shawn the salesman for his time and left.

As always at Rick Case Gwinnett Audi, great service experience. Comfortable wait, professional and personable team.

If you are looking to do business with this dealership ask for Malcom Smith. Very knowledgeable and professional. He walked me through the process and made sure all of my questions were answered. Ive never delt with a car salesman of his caliber. He made my buying experience easy. Thank you Malcom.

What a breath of fresh air to work with the folks at Rick Case Gwinnett Audi... I walked into the dealership and looked around for some minutes and had the opportunity to see some of the products before I met with KT, and then was treated so professionally and had a real pleasant conversation with him regarding the Q5. We discussed the Q5, the different trim levels and options and before long I was in a test drive of the model that exactly suited my needs. Trade in and price negotiations were pressure free and we came to an agreement during our initial discussions. I was totally expecting the typical dealer experience of back and forth and total time consuming waste of time, but it never came. These folks are totally customer orientated and made the experience enjoyable. I cant tell you all how good I felt during this experience and congratulations to KT and the whole Rick case team. Thank you so much !!!!!

The dealership was professional and quick, and I had a “complicated” trade-in. It was the easiest purchase of a new car I have ever had in 40+ years of buying. No games, just the truth. And a good price without negotiation. My salesman Fritz was knowledgeable and very helpful.I would/will recommend this Audi dealership to others!

Audi Gwinnett provides excellent customer service. Excellent service advisors and staff.

This place is the best and Jeff great guy. Thanks a lot!

If you want to waste your time, this is the place for you. I order a part Monday and the parts dept tells me it will be here on Tuesday(parts in stock). So I call Tuesday to confirm parts on the truck, nope it will be the afternoon run Im told. Close of business comes no part. Wednesday comes I make another call yeah it will be out on the morning run, again nope. I make another call at 3 pm which Im told they use a third party and cant contact the delivery service they use to deliver parts. This parts dept is about as useful as a box of rocks.

I went to Gwinnett Audi this past Saturday to get oil change. I told them that my car had shut off on me twice. They said they would check it out. The service advisor comes back to me and advised that I have a bad battery and needed to have it replaced. nothing else was discovered ! They gave me a quote and I decided to get a second opinion so, I go to another dealership same day and get a Diagnosis they tell me I need a new thermostat and have an oil leak! Now why didn’t Gwinnett Audi not catch the oil leak while performing my oil change or that I needed a new thermostat ?!! The quote given to me by the other dealership was half what Gwinnett Audi quoted me. I feel as Gwinnett Audi was overcharging me. Not to mention I’ve been asking for the multi point inspection report and today is Monday night still haven’t received the report or inspection video ! May I add the complimentary car wash was awful! I had the same spots on the car as when I dropped off it off at Gwinnett Audi.

Update on a previous review I purchased my car about 3 months. Now I’m having a few issues I’m trying to get resolved, but each time I speak with a rep I feel like I’m rushed off the phone. One of the reps he suggested he will call back and he didn’t timeframe was 4:42 then I made a call at 6:15 I’m confused on the customer service at this point and not happy with the service at all. I don’t want to feel uncomfortable like I did something wrong for making a purchase at a dealership. I’m trying to get a few answers resolved over the phone due to not feeling well at the moment, I know I would have to come in soon to check the vehicle, but don’t want to make a trip out if I don’t feel well.

I feel confident on getting service for my new ( to me) for getting my car serviced & I love the video service tech explaining what he is checking & serving my vehicle!! Thank you

Aziz made my car buying experience so easy! He was awesome and exceeded all of needs! Top notch service the entire time!

Great service, professional team. Paper work was quick, finance team was efficient. Overall enjoyed the Audi Q3 purchase process .

Great service, very attentive to my needs, spent a lot of time with me helping me to pick out new tires. Car was ready on time, service items completed as promised.

Car buying at Audi Gwinnett was most enjoyable experience I ever had. Excellent deal and will accommodate all your needs. I had bad experience Mall of Georgia Volvo and lexus Gwinnett dealers are very bad. Never ever go back there again.

Service at Audi Gwinnett is always a pleasure. The staff does a fantastic job with their quick attention to meeting the customer, understanding the issues and taking care of all the details. You will be kept informed of the status of repairs or service and everything is explained to your satisfaction. This is a great group of professionals.

Everyone was friendly, helpful, and accommodating. Glen was great in assisting me in the repair of my car and kept me informed of the process.

Everything about Audi Gwinnett is consistently excellent! They had a great selection of new and used cars, our sales person was very helpful, the finance manager was great to work with, and our car was ready to drive home as soon as we signed our paperwork. This is the 4th time we have purchased from Audi Gwinnett, and always recommend them to our friends and family. We also have all of our cars serviced there, even though there are other Audi dealerships closer to our home. They are definitely worth the drive!

Jeff is the bomb. It is tentative and very thorough - great employee

Great place to buy your next Audi. Go see Aziz P. He is the man. Great service.

Shawn and the team at Audi of Gwinnett were nothing but total professionals to work with. They made the process easy and met all timelines. If you’re looking for an Audi, this is the place.

Audi Gwinnett did a great job with the maintenance of my Audi A6. The customer service was superb and the Service Center completed my car service accurately and timely.

Purchasing a new car was a breeze, always a pleasure coming here. Highly recommend Aziz, he will take great care of you from start to finish. Thanks for all your help, love the new car!

Aziz Panjwani was an extremely helpful and friendly sales person to work with for our recent purchase. Everything went smoothly and the staff overall was very friendly.

Patrick was great and really helped me out a lot. Definitely recommend speaking with him first!

Daenzel was AWESOME !!! Knowledgeable and Personable …. BTW .. GREAT SNACKS N COFFEE !!!

Excellent customer service and great staff. Fastest and easiest vehicle purchase I have ever experienced.

We are the proud owners of two (2) Audis. For over 14 years we have put our trust in Jeff @ Audi Gwinnett. In and out on time with scheduled service appointments, trusted advice on unscheduled repair work and personal caring customer service everytime weve been there.

This was the best buying experience I have ever had. I have wanted an Audi for years, and I finally got it. Audi Q3 is a beautiful small SUV. Drew Johnson, was great he got me in and out in two and a half hours. He was just as excited as I was. Drew and Mark the General Manager put a big red bow on her as I was getting ready to leave. I would recommend the dealership to anyone in the market for an Audi. Fantastic customer service!

Mark was very professional and efficient salesman. He communicated well and found us the car we wanted. The reason you are not getting 5 stars ( thought about taking away 2 stars) is the closing process. This should be a very exciting time for buyers but when it takes 2 hours to complete the deal the buyer loses that excitement and tarnishes the deal. I would suggest that management take a serious look at this process as it really takes away from the car buying experience.Tom

Malcolm Smith was awesome to work with and I truly believe he gave me the best price possible for my daughters car. He even delivered it personally with a bow on it so I could surprise her. Incredible customer service and complete transparency in the transaction.

Excellent service. Five star across the board. Jeff and their team of associates are very professional and knowledgeable. Would recommend

Shawn went above and beyond to ensure that my husband and I were feeling good about the purchase we were about to make. From explaining each feature, the pros and cons and his wealth of knowledge the overall experience was 5 stars! Thank you Shawn Samuda!I also want to shout out Jin Kim, thank you for you help around the financing and the car care offerings.

Fritz Brice was professional, knowledgeable, and friendly as he took us through the process of buying the car. He patiently answered all our many questions, escorted us to Carmax for the appraisal of the trade-in and even gave us his own personal charger out of his car to hook up our phone to the new car since the dealership was out of them.The experienced finance woman was very knowledgeable and friendly, andthe manager let us take the car home that day even though we didn’t come prepared with the title, etc., which we brought in a couple days later. We heartily recommend AUDI Gwinnett!Paul and Carol Kurtz

Paul was very professional and knowledgeable about the service that was needed for my vehicle.

Mr.Jeff was very patient and considerable. My dad always do maintenance with him. He is always satisfied.

I had a great car buying experience at Audi Gwinnett. Thanks to Shawn, who provided top notch customer service and and got me in my dream vehicle! Highly recommend!

Just purchased our second Audi. Had the pleasure to work with Marco Neal. He made the process seamless!

Amazing experience! The staff is professional and pleasant. I didn’t have an appointment but was still serviced and fast. I was updated of everything and was provided a loaner so I wouldn’t have to wait at the dealership. Love this dealership and wouldn’t dream of going anywhere else.

Great service! Love the video inspection.

My experience at Audi Gwinnett was effortless from the second I walked in the door to the time I drove away in my beautiful S5 coupe. Drew was an absolute pleasure to work with, I highly recommend Audi Gwinnett and ask for Drew Johnson!!!

We walked in to Audi Gwinnett dealership just to see what’s on their showroom and Shawn approached us and helped us find a perfect suv for my wife and daughter. We talked about different options/packages and he’s very patient on explaining and walking us through each features of each suv that we were interested into. Kudos to Shawn and to the entire Audi Gwinnett dealership for an awesome customer experience! Definitely we will recommend Shawn and this dealership to our friends and families that are in the market for a great family or sports-oriented vehicle!

Amazing service amazing work. Just a little pricy that’s all.

Fritz was professional bringing a fruitful resolution to an arduous task where I lacked full understanding. I was moving from an entirely different auto to Audi! They returned the car for me without worry.From starting to finish I left comfortable with moving forward with conditions within my sphere, with a car Im certain I will enjoy for years to come.Highly recommend Gwinnett Audi!

I bought my Audi Q5 in January. I have been waiting to write this review because I really wanted to give it 5 stars! The sales and communication up until I bought the vehicle was amazing. The follow up once or twice was nice as well. When I called to check up on few things, no one answered. My sales rep, Drew never got back with me about few things I inquired about. Every time I call the phone gets transferred and goes to voicemail. I wont be making another purchase from this dealership.

Best and easiest car-buying experience to date! Very happy with the service we received at Audi Gwinnett from start to finish. Mark Kim was very professional and helpful in finding our desired Audi- we were well cared for from the beginning but never felt pushed into a transaction. Moreover, the Audi Gwinnett exclusive double warranty was worth driving the extra distance; and that, combined with receiving top dollar for our trade-in plus further discounts off their already competitive internet prices, made for very little haggling. In addition to the great prices/warranty, they offered to have our new car delivered to our door and paperwork signed at our home- no waiting for hours in the dealership with kids in tow. Thanks Audi Gwinnett and Mark Kim for the first class service!

Fritz is wonderful the best salesman!!! He and Jackie helped us so much. We purchased a beautiful Q7.A great and fair price ! Will definitely buy from here again. Proud Audi family member!! Thanks

I had a great car buying experience at Audi Gwinnett. Thank you Shawn! Great customer service and and got me in my dream vehicle which is Audi Q7. Highly recommend!

I had a great experience at Audi Gwinnett. Kind and professional service. My salesman Aziz was great in his whole approach.