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East End Auto Services
5077 Jean Duluth Rd, Duluth, MN 55803, United States
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East End Auto Services
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Ch
Review №1

They fixed brakes & replaced tires on our 36 yr-old Winnebago Cl-A camper. And did a good job @ reasonable price! Other places could-not work on it due to door height clearance issues.

Ja
Review №2

I have always been satisfied by the excellent service I have received from a East End Auto. They have serviced my car many times over the last few years. This time they removed rusted running board off my car. Many other services they provide, I have used for them to keep me safely on the road.

Pa
Review №3

Garrett was honest and kind. I find that immeasurably valuable in a mechanic/auto shop.Refreshing!

Je
Review №4

Called for an alignment on my GMC 07, truck. The crew had it up on the rack and informed me, it needed upper/lower ball joints, which had a warranty with an out of town mechanic. To make a long story short, I am taking it back to East End Auto for the alignment, after allowing me to reschedule a few times. What a great business to work on every aspect of service. Thanks to all you did to accommodate my needs.

An
Review №5

Timely, friendly, competent and good value. They are my go to repair shop in Duluth.

An
Review №6

Some of the best help Ive ever received. So glad I went.

Ke
Review №7

Recently bought tires from East End, and had a great experience. Brian was great to talk to on the phone and helped me make an informed decision on what tires to go with. When we picked our vehicle I was pleasantly surprised to see the snow tires (on rims) they took off were already wrapped in plastic ready for storage. Also our dash was cleaned off and wiped down, it is always nice to receive service above and beyond and you can get that here at East End Auto.

Pa
Review №8

Honest, Fair and so far, so good.All prior service has been reasonably priced and the work has held up.Have never had them Make Up Stuff for unnecessary service like some shops have done.Head East !

Ma
Review №9

They clearly explained everything and what my options were, and I really appreciated that. Replaced a cylinder coil and a belt at a good price. Highly recommend.

Am
Review №10

East End Auto is VERY thorough, patient, kind and knowledgeable! They have us a complete run-down, including itemized quotes for EACH separate issue to be fixed so we could take time and look it over. No pressure at all! Answered all our questions and had our car done days before they originally said they would! ☺️

Vi
Review №11

Thank you for a very positive visit. Friendly personality. Got the work done faster then I thought, it was even below the quote I recieved..Definitely would go back. Thank you all!!!

Ka
Review №12

Prompt, efficient and affordable service.

Mi
Review №13

The staff is very good at assessing the issues you are seeking to address with your vehicle. I appreciate how well they communicate with me about costs and what other issues may need to be addressed.

Ja
Review №14

These folks will not steer you wrong. They are upfront with any issues found and will give you an honest answer regarding the importance of repairing immediately or waiting.

Pe
Review №15

I cannot say enough good things about these unsung heroes! Kari with dispatch was extremely professional, knowledgeable, diligent and thoughtful as I was quite shaken up after a close call on an icy road. She made me feel as though I was in good hands. I genuinely feel as though she cared for my safety which is what I needed more than anything at that moment. When the tow truck driver/ operator (Shane, I believe) showed up he was knowledgeable, friendly and efficient. He got me back on the road quickly and safely. Awesome staff and great people.

Co
Review №16

Great people! I am used to vague answers and wondering if I could trust repair shops, but they gave me a second quote, took me to my car and explained in detail what my car needed, why it needed it, and what would happen if I continued to drive it as is. They are honest, patient, and detailed oriented. Even though it is a bit of a drive for me to get there, I highly recommend!

Be
Review №17

I had locked my keys in my car the night before and had my roadside assistance try to get someone out to help me. It took 2 hours to get a response of them not coming. I rescheduled for the next morning as it was already past midnight. Luckily, they chose East End who arrived almost too early. The driver was kind, talkative, and knowledgeable about what needed to happen. I had my keys in a matter of minutes and was on my way. Hopefully this doesn’t happen again, but I have an idea of who I should call.

Da
Review №18

Fast. Good. Fair price. People say a job cant be done fast, good, and cheap, because one element is usually sacrificed to bolster the other two. However, at East End Auto Services, that wasnt the case. They were fast, did a great job, and gave me a fair price for parts and labor.They are honest and upfront about everything, keeping the customer updated as the work progresses. They do what needs to be done, and advise the customer regarding issues that may need to be done in the future.I would highly recommend East End Auto Services to anyone needing auto or tire work done.

Ky
Review №19

My insurance company was an absolute nightmare trying to set up roadside assistance. Got in contact with east end towing and they were absolutely amazing. Hands down best serivce ever. Polite. Prompt. And so understanding.

TJ
Review №20

Brian and everyone is great here!! I have taken my cars here for years. Recently they even got my trailer back on the road. Fast service and great prices. 5 Stars

Mi
Review №21

One of the best if not the best automotive shops in Duluth....They are honest and will be fair with you...Best customer service Ive seen yet...thanks guys and gals...keep up the good work...

Su
Review №22

We took our older Dodge diesel in for some major repairs. They addressed and remedied each of our concerns. I really liked that they called with their findings and progress keeping us well informed. I highly recommend them for servicing vehicles.

Sa
Review №23

I called for help starting my car and getting unstuck. Very kind on the phone. Bonus, the truck arrived in 10 minutes! And so kind! Competitive rate, imo, $108 for getting me going. Worth it! If ever I need help again, I will be calling East End.

Ju
Review №24

I always bring my families vehicles here for work. They are people I know I can trust when Im out of town and my mom or wife is having an issue. Never try to cheat you. Always get the bottom line up front!Thanks for taking care of our cars for all these years! Looking forward to many more!

Li
Review №25

My elderly mother lives in the country and had a low tire. We were trying to limp it into town to where she has a warranty. When it looked like the tire might not make it she pulled over at their shop and the guys there were kind and filled her air.

Ka
Review №26

Great company! My husband manages the towing department. He is honest, fair. He spends a lot of time away to make sure your family is safe. Give him a call. He will treat you right. From are family to yours. We are her

vu
Review №27

I took one of our 2001 Nissan Pathfinders in to have the brakes checked on all four wheels. It took less time than they estimated. I think the work was done by a big older gentleman who must have had a lot of experience. I also learned more about brake pads and rotors. After 70,000+ miles the brakes were 70% worn in front and 10% worn in back but the rotors were warped, which I knew. Cost for inspection was only a reasonable $31. Dont need brakes yet and continue to bring our vehicles to East End for service since we moved here 10 years ago. Have always felt comfortable dealing with East End with reasonable pricing and competent service. Never had any incompetent service. Had our other 2001 Nissan Pathfinder, now with 162,000 miles, front brakes replaced here a few years ago and they continue to perform much better than the original brakes, thanks to higher quality brake pads.

Kr
Review №28

EXCELLENT service from Jon at East End Towing for the 3RD time in a row!! He was EXTREMELY nice and courteous and through and they were able to diagnose my vehicle and change my battery right outside my house (in SUB-zero temps) and saved me a tow to the garage. Very honest and friendly!!

Ju
Review №29

East End Auto has been my local place to go for auto/diesel repairs for the last year, and I dont have any plans of changing. They have always provided honest diagnosis and estimates, took the time to explain the problem(s) and costs before doing the work, and treated me very well. They respect a loyal customer, which is not very common in todays commercial industry. Most non-dealership affiliated shops do not have the knowledge or tools to repair personal diesel vehicles, but East End does and they do a great job!

Ch
Review №30

These guys are Pros always treated me and my family right they get the job done and they do it the right way love these guys

Sh
Review №31

Best place around. Dale is a rockstar! Guys are all very very helpful, and make things clear and understandable (unlike the insurance companies). Thanks fellas!

Jo
Review №32

Excellent and friendly customer service! Had a flat tire earlier today and was struggling. Called East End Towing of Duluth and immediately guided me through the process! Highly recommended!

Ni
Review №33

I have a 2003 4runner with hydraulic suspension. I did my own research and found a retrofit solution to convert to traditional performance shocks. No one would touch this job. east end auto stepped up preformed a perfect swap and I can say I have never been happier with my vehicle. Thank you to Garrett Bryan Dale and all if the techs that helped me with my project.

Ke
Review №34

The driver (I think his name was Skippy) was very friendly offering suggestions on where to take our truck. We are from out of the area. Skippy offered to take us where ever we needed to go.

Ro
Review №35

East End Auto is the place to take you car or truck for any kind of repair, and feel confident that you will be treated fairly, contentiously by all staff, with your upmost satisfaction always in mind! Garret and his crew of well trained staff, is always a pleasure to know, that your repair is backed up by their very good reputation in mind. Ron Klehr

Cl
Review №36

In my last 3 visits, theyve treated me like I was their only customer and havent once tried to push other services on me. Very professional, very quick.

Na
Review №37

Have used East End Towing many times for various projects, everything from moving 40 shipping containers, sheds, vehicles to my most reason need of pulling a T590 Bobcat that got stuck in a mud pond. You cant go wrong with Gabe at East End Towing. Thanks so much for the continued FRIENDLY and profession service! Nathan Bentley

Ka
Review №38

Absolutely great service. Driver (Justin) arrived fast and helped me chose a shop to bring my vehicle to based on his knowledge and pervious experience. Super friendly guy and truely made my bad day better. I will be calling you again Thank you for the great service! HIGHLY Recommended

Da
Review №39

Amazing service! Arrived early and provided exceptional service. Ive used them twice, personally and with AAA. Customer service is the best!

Je
Review №40

Great place. They take good care of my car.

m
Review №41

Ended up costing me $975. They decided that I was wrong about which bearing needed to be replaced so they replaced the left rear bearing instead of the front right bearing. Then while they were doing that they had to grind off a busching that was rusted together. That cost more money to fix. Then something still wasnt right and they went after one of the control knuckles in the front. Finally they called me and told me it was done but it was still making noise, so I asked them to check the front right bearing again(which is what I asked for originally) and they decided that was where the noise was coming from. So $975 later I got my car back

la
Review №42

Absolutely wonderful service! John was the tech on call, very patient, knowledgeable, and courteous. Highly recommended them!!

Ke
Review №43

Ive had a terrific experience with East End Auto. Ive found them to be honest and you can depend on them to get things done right.

Ja
Review №44

I was helped by these folks today. Dispatcher and driver were both prompt, professional, and easy to work with. Thank you!

Mi
Review №45

Ive been using them for years. Very trustworthy. Knowledgeable and friendly staff.

Pa
Review №46

I had lots of work done on my old Explorer--replaced ball joints, tie rods, new tires, alignment, brakes, and more. The old vehicle is rolling down the road like a new one, thanks to East End Auto. Be satisfied and happy; go to East End Auto for excellent service.

Jo
Review №47

I was towed from the Tavern Parking Lot earlier today.I tried to reason with the gentlemen to do a financial plan and pay it off monthly, but he said it was pay the whole $240 today or suffer $30 increments on top per day.As a college student without a lot of financial backing, thats a huge hit to the wallet and honestly a robbing of a broke college student and his pursuit to better himself.Im Pissed!

Be
Review №48

East End always is up front and honest and can always be depended on to complete any repairs in an economical expedient way, to save a customer unnecessary costs, and they always look out for future potential problems for a customer, for any customers vehicles. They have very knowledgeable and experienced mechanics that you can depend on to do the correct repairs and can count on for their recommendations for your vehicles needs.

Ri
Review №49

Honestly up front and reliable, work done at a reasonable price and stands be hind their work.

Da
Review №50

Put a new starter in my vehicle, got it done quickly and affordable. 5/5!

Je
Review №51

Always excellent

As
Review №52

Fast and friendly service, the gentleman was very polite and explained my options when I had a flat tire. Had me up and going in no time!

Bi
Review №53

I recently had my Jetta worked on Here... The belt was making noise .... They put a new one on but realized it was not right so they had my Jetta another day and found the belt was not the original belt in size ...They put the right one on and know all is good!

Lu
Review №54

Will was very friendly and quick to arrive/resolve my problem. Highly recommended!

Mi
Review №55

Personable crew, reasonable prices,

Ni
Review №56

Over priced do not go to them

Do
Review №57

Great service.

PC
Review №58

Professional drivers that know what theyre doing. What more can you ask for?

A
Review №59

Helpful, courteous, honest, affordable, and dependable.

co
Review №60

Couldnt have been more helpful!

Pe
Review №61

Good service, knowledgeable mechanics

Se
Review №62

Honest fast service

Mi
Review №63

Mean

Information
14 Photos
63 Comments
4.6 Rating
  • Address:5077 Jean Duluth Rd, Duluth, MN 55803, United States
  • Site:http://eastendautorepair.com/
  • Phone:+1 218-525-7965
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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