Don’t think twice about taking your car to this amazing place...just do it! Their customer service is exceptional! I called them almost everyday to checkup on my car and nobody made me feel like I was doing too much lol. I was supposed to pay a $1000 and they gave me a big discount. I have no regrets whatsoever about taking my car here. I’ll recommend this place wherever and whenever. This is the best place to get your car fixed. I’m very grateful!
My brakes were in rough shape. They took me in and had all my brakes and new rotors installed in 2 hours. The wait was easy with free hot cups of coffee and great customer service. My SUV is now riding smoothly like a new car. ******Dont hesitate to take advantage of the great service they offer.******* Im genuinely happy with the results of my visit. Thanks so much!!!!!
The most professional and courteous body shop Ive been. Their price are fair and they keep you updated during the entire process. I highly recommend them to anyone.
Love this place.Some places overprice and do work that is not necessary. At new star, they are a breath of fresh air. Their prices are reasonable, they do not do unnecessary work and they are honest in their diagnosis. John is the reason i patronize this place. Ask for John, he is the best!
What an experience! Car died(starter). Dealer tried to rob me. Got 4 quotes, NewStar beat em all! With price, turn time, and even a tow! I cannot recommend/refer enough. I finally found my mechanic! Ask for Joseph. Very pleasant, thorough, and communicates! Met another guy and he was really sincere and pleasant also, should of got his name (shoutout to the guy in gray). Definitely going back for everything auto related.
Joe is very helpful and knowledgeable! Friendly staff and hard working professionals.
Excellent body shop all the way around. John gin and the crew here are honest hard-working and fair priced. I actually enjoy having my car work done when I take it to New Star Auto body and look forward to giving them business for many years to come. Thank you to the owners and have a very positive day
I had auto body work done and I’m very satisfied with the results. I chose this shop because of the good reviews and John seemed like a very genuine person when providing the estimate. The turnaround time was also fast, I got my car back in 3 days (parts were ordered ahead of time). I would strongly recommend their services.
Honest and professional. Thats a trustworthy combination.
Best in the business for both collision repair and car maintenance! Always a pleasure to work with these guys!
This place is awesome. Got work done on my car there recently. They give the fairest price and don’t try to rip you off. Joe is the man to see there. He tries his best to give you a fair price with quality results!
They did a great job on my SUV after we were involved in an accident.
Fast service with good quality.
Went here today for a quote on repairs and, hands down, received the best customer service out of any auto shop Ive ever been to. Joe was polite, friendly, professional and gave me the most honest, truthful assessment of costs and options that Ive ever received from anyone at any auto shop Ive been to. Other auto shops could learn a thing or two from this business. Thanks!
This is my trusted, go-to auto repair shop. Very kind and professional service, great at diagnosing problems, very aware of issues related to the make and age of my car. The staff here are all pleasant and helpful. I always feel like I get a good value here. They do not push repairs you don’t need and look out for their customers. They take the time to explain and answer questions, and are honest with you about what repairs pertain to safety and what repairs can be foregone or delayed due to cost benefit-issues. So grateful to have their expertise and care of my car.
Suuny & Joe provide EXCELLENT CUSTOMER SERVICE!!! I love coming here for my oil changes and any other services needed because I know I wi get quality work at a fair price!! I would recommend this place to anyone. Looking for great service!!!
They are reasonable fast and provided excellent customer service
Great, honest, respectful and thorough service work. Top quality paint and bodywork, as well as, vehicle maintenance and repairs. Have been bringing my vehicles to Kim and John for years. No one gives better pricing and client value.
I have been to so many auto mechanic shops before. Most of them are not trust worthy. They tell me one thing and later on they call me to tell me something else must change. I got ripped off.Finally, I am so happy I find this place. I have been coming to this place for the last year or so. They are amazing people, very honest and professional. Their price is fair and they do a highly quality work. Most of all they are very timely. I recommend this place to everyone.
After a mishap with my brand new truck I was so lucky to have it repaired at New Star. Joe was able to get me a great price on the repair and now it is back to looking new again. Great job!
Friendly, Fast Service! Professional, I love this shop!!
RECENTLY WENT TO DEALER FOR ANNUEAL CHECK UP AND BATTERY ISSUE.THEY CHECK MY VAN AND SAID IT WAS NOT A PROBLEM WITH BATTERY- THEY ESTIMATE OVER $2000 TO FIX PARTS SUCH AS POWER STARING, START UP MOTOR AND OTHERS.SIRIUSLY? I COULD NOT TRUST THEM BECAUSE I HAVE BEEN TAKING CARE OF MY CAR LIKE OTHER HANDY AMERICAN DAD AND BEFORE THERE WAS NO PROBLEM AT ALLONE OF MY DUDE INTRODUCED “New Star Auto Body Shop” AND IM SO GRAD THAT I FOUND RIGHT PLACE FOR MY VAN- THE OWNER FULLY CHECKED MY VAN AND HE DID NOT FOUND MAJOR ISSUE- JUST MINOR PROBLEMS LIKE TIRE ALIMENT AND ETC.THANK YOU FOR BEING HONEST WITH MY CAR AND FAST SERVICE.VERY TRUSTABLE, A++!
Service was excellent ! Sunny was so friendly and was eager to help us as much as she could. Joe was super thorough when it came to inspecting my car and was not in a rush, which I appreciate . We will definitely be back!
I went to this shop 2 months ago to have brake pads replaced but they said it’s ok maybe 2 months later and then I went there for oil change plus break pad replacement last week but they said break pads are still ok.Honesty is the best policy.
A Wonderful, Highly Recommended this place to everyone in town!1. Customer Service: Owner and Technicians are down to earth pleasant gentleman to work with. They walk through me the whole process and was super helpful by keeping me updated and never felt pressured with anything.2. Honest & Quality of Work: I went to three different vendors before choosing New Star Auto Repair & Body and they were by far the cheapest and I felt confident that it was very fair and I would not be getting a call saying they needed to add additional repairs. The car looks brand new and I am extremely pleased with their work.I highly recommend this place to everyone and would definitely come back if need arises. BIG THANKS TO OWNER AND CREW OF THE NEW STAR AUTO REPAIR & BODY!
Highly recommend.
I was recommended this place for my car. The owner and staffs were very friendly and helpful. They followed up with phone call and text message. 5 stars!
From the first encounter with Esther at the front desk to the courteous and efficient service provided by the technicians (oil change & power steering fluid issues) I was very impressed by their professionalism and fair pricing. I plan on patronizing this shop for all of my auto maintenance/mechanic/body jobs. This business was highly recommended to me and I in turn highly recommend to potential clients.
This shop is great! Had my car fixed here after a pretty big accident and looks like new! Handled everything with my insurance company with no problems! Would definitely be back if needed
5++ stars, I always make sure my car is taken care of good, and thank you guys I found you. Never find a place like this fast, extremely knowledgeable(the best knowledgeable place in this area), very professional, friendly customer service. The price is very reasonable, always better than most places Ive been. Thank you, Thank you, Thank you New Star Auto repair team for being awesome.
If you even been to other body shop, you can not not like this place. Clean, honest, reasonable price I mean better then reasonable price, and well done work.There could be people who don’t know this place, but there isn’t people who only came once.I completely understands that mean now. ^^Good place!! Recommend!!
They only recommend what’s needed and have very reasonable prices.
Great service and very reasonably priced. I needed my hood adjusted after an accident and they took care of me in thirty minutes with no appointment. I really appreciat that they didnt try to give me a runaround or recommend a bunch of stuff that I didnt need like a lot of other auto places would have. I highly recommend New Star!
Excellent service and excellent work. They went above and beyond what I was expecting, and at a lower cost than they quoted. I couldnt be happier with their service.
When i tell u soon as u bring your car to them before u can turn your head your car is being worked on they have wonderful service and they are very honest and trust worthy. I love this place.
This is my go to repair shop. They are prompt, nice, and reasonable with their pricing. Cant ask for more.
The owner and his crew are the best! The car looked better than when I brought it in! I will definitely be back. The best I have had in GA Period!
One of the best auto shop that you can trust. Great work done with great price. Especially, friendly people work there!!
I cannot say enough great things about New Star. Suni and her team are wonderful to work with. I highly recommend their services.
It is a reliable and honest shop I go regularly from 40 miles away. Yea, its that hard to find a good one
Kim at New Star resolved 90% of my issue on the spot, gave me a advice where to get some replacement clips to make it 100% and would not take payment for his time and advice. I recommend New Star & will use again.
They have good honest service here, real deal mechanics !
Great service and friendly atmosphere! Would recommend to friends and family
Fair price, good quick servicd.
So professional!
I like cars and am kind of into them so Ive decided to write this review as a recommendation of New Star Auto Body and Repair, my new go to auto body and repair shop. I am generally a diy kind of guy and skeptical about who I let work on my car but there are certain things just better left to the professionals to do such as auto body and paint work, brake job repairs, exhaust issues, clutch jobs, ignition starter work, catalytic converter work, window motor failure, transmission work, collision repair, and other non laymen auto related work. From my understanding New Star Auto also performs simple jobs such as oil changes, tune ups, and brake pad replacements as well.Long story short, I trust the staff at new star auto repair.Here is my basic simlple and easy to understand 411 of New Star:Pros:honest and knowledgeable mechanicsLocally owned and operatedFair and honest pricingFriendly and professional customer serviceQuality workComfortable (but small) waiting roomCons:Located in a busier part of DuluthThey can get pretty busy on weekendsNo nearby coffee shopsTheir parking lot can be a bit crowded.Suggestions to owner: maybe offer water or candy for guests or consider putting in a vending machine for snacks/drinks?Tip for oil changes: bring your own oil / oil filter for a discountA relatively new and welcome addition to Duluth with expert and friendly staff earn New Star Auto Body a 4.777 yelp star in my book. Proceed with confidence, best wishes to the owner and crew, and have a positive day.#newstar #keepmovingforward
Very kindly service and good job
Very nice staff and affordable prices
Ive found them to be be extremely honest and timely. Ive used them many times on both our car and van and theyve always fixed the problem quickly and always for what they said ahead of time the cost would be.
Love this place very friendly and price is just right!
Affordable prices, friendly staff
Great customer service & honest Also great job! Thanks.
Realky bad custumer services
Very quick service!
Excellent service!
Good service Good people
Good
Good customer service,
Quick, straight people.
Fast service
They are so friendly and the service is so good, I feel so good every time I go. Everyone who works there is very nice.
They said if its not the best, its the next best thing... I cant find a car center that I really like in Duluth, but its a reliable place to go.
Fast service, accurate service, friendly service, thank you
The price and service are good
I visited it for the first time because of the tea body, but please explain in detailThank you so kind
The boss and all the staff are kind and please explain in detail ~~Far but believe.The price is reasonable and dont force me to do anything.
Kind and clean
Too much physically and mentally.
Shap showed new technology in paint!!!
Replace the battery..It takes care of it right away...
Friendly and fast service