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NE Autotek Auto Repair & Service
3426 Buford Hwy, Duluth, GA 30096, United States
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NE Autotek Auto Repair & Service
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Bi
Review №1

Jacob, Kevin and Nick are amazing. I was in a one day crisis and they fixed the motor with a minute to spare. I didnt trust the truck to go a mile. Since Jacobs one day repair its gone to Columbus, GA and Birmingham AL. These guys are not just great mechanics they are magicians. They turned a pumpkin into a chariot over night!

Jo
Review №2

I took my car this past weekend to get the brakes done as well as some significant maintenance (fluid flushes, oil change, etc.), after using the Suwanee location for several years before moving away. The maintenance package here saved several hundred dollars compared to getting everything done at the dealer. Jacob and his team also discovered a dangerous issue (ruptured CV boot) that the dealer had missed. They ordered the part and put in extra time and effort to get everything fixed. I really appreciated their thoroughness and straight forward business. Would definitely recommend Jacob and his team at NE Autotek!

Br
Review №3

Very professional business. Cool people homest and fair. I highly recommend them. Great fabricator for custome work as well.

Gr
Review №4

Jacob is honest and trustworthy. Great place to get your vehicle running right!

Pa
Review №5

I took my car to 3 other mechanic shops and Jake the owner beat their prices and since the AC blows cold finally! He also repaired my upper and lower control arms and my BMW drives smooth.

Ha
Review №6

When I was referred to NE Autotek, I had just had an awful experience with a dishonest mechanic. I was $1000 in the hole and my car was in awful shape, and I didn’t realize how bad. Luckily I dropped it off with Jacob and his team and by lunch time I had a diagnosis. We prioritized repairs as I was on a tight budget. Throughout the process I was updated and informed on the extensive damage the previous mechanic caused. By this point I was frustrated and just over the whole process. Jacob kept a positive attitude and continued to work on my vehicle. After 2 days he let me know that I was good to go and my car was 100%. I almost didn’t believe him. I came in to pick my car up and Jacob met with me and showed me everything he repaired. He went above and beyond my expectations and I can honestly say I’ve never been more pleased with a mechanic. He is a trustworthy professional with loads of knowledge, certifications, and experience. I will always take my vehicles there and I recommend everyone else do the same. I went from dreading cranking up my car for work to being happy and enjoying driving again. I can safely transport myself and my family again. Thank you so much Jacob and the crew at NE Autotek. You’ve earned a lifetime customer!

Ma
Review №7

Could not fix my problem. Nice but lacked the equipment a dealership has.

Ed
Review №8

Good price... very good service

br
Review №9

Great shop with the best prices! Very professional and the everybody there seemed very helpful. The store mangers made me feel welcome and they worked with me on the price. I was surprised that they replace/rebuild transmissions and engines but they swapped my engine on 2005 Chrysler 300 fairly quick. It took about 4 days total but overall I was satisfied with the work. I would recommend this shop to anybody

A
Review №10

Best around!! Cant imagine taking my vehicle anywhere else. A customer service company in the automotive business with highly skilled techs that only provide top notch service! Great locations as well... the only ones Ill ever recommend going forward! Great team..Alan B.

Ky
Review №11

Honesty and recommendable are the two words I can summarize my experience with Jacob and his team. He let me know the issues and how to solve and even allowed me to keep the car at the shop a handful of extra days while parts arrived. He kept me in the loop and repaired the issues in full at a very fair price. I highly recommend NE Autotek.

Br
Review №12

We stated using NE Autotek after we moved a little over a year ago. I thought our previous mechanic was good, NE Autotek blows them out of the water! We have had nothing be exceptional service before and after the sale on our vehicles. They have stood behind their word and kept every promise they have made to use. Its refreshing to have a mechanic deliver service that far exceeds any weve had with a traditional dealership. I have and will continue to recommend them to everyone I can. They are great at exceeding expectations. Great people, great prices and great service!

Ca
Review №13

These guys are professional and super helpful plus nice. They can fix any problems your car might be having! Jacob the owner is by far the best mechanic Ive ever met!

He
Review №14

This is literally the best shop i have ever been to. They work with you to the best of their ability. Knowledgeable far beyond most. Excellent customer service. And they stand by all of their work. I will never use another shop.

Ja
Review №15

I talked to Jacob and James. They promised me my truxk would be 110% fr when it came in and that it def is! They went above and beyond in repairinf my vehixle. My sincere thanks and appreciation are given!

Ke
Review №16

Coincidentally my car was overheating and they were the first shop in sight. We lucked out! These guys are excellent. My car runs better in so many ways now. Thanks guys

st
Review №17

The shop manager, Jacob, lacks confidence, or integrity or both. Instead of saying Hey, we cant handle that job right now he attempted to get me to leave my vehicle for an unknown amount of time...MAYBE SOMETIME next week, while also inflating the price...I gave you the wrong price for an alignment, its not $99...its $200 + a special camber fee + a special toe and caster adjustment fee + a special alignment for an alignment fee. He couldnt even look me in my face while spouting off that nonsense...looking around at his mechanic behind him for validation.Bring your car there if you want to. Honesty and integrity are important for mechanic shops. Best thing he ever said to me was God Bless You and that worked.

na
Review №18

AMAZING shop! The owner Jacob is a reliable and trustworthy person. I have been using NE Autotek for 10 years. I can always trust my repairs are necessary and the pricing is great! They have never tried to rip me off and I would recommend this shop to anyone!

Ry
Review №19

Great shop. Very clean and organized. Best thing was their communication was excellent. Had my transmission in my mercedes repaired in no time!

Pi
Review №20

I find this place upfront about the price, and reasonable, and ready to work with you if you tell them what you are looking for. Jacob at the front end is a professional. I dont trust any other place for my car.

Ai
Review №21

They do a magnificent job, on any work you bringing in, we have finally found a place for repairs and aftermarket work. NE Autotek Auto.

Ch
Review №22

I always have the best experience with NE Autotek! They are extremely reliable, personable, and trust worthy. I have my whole family going to them for their mechanical needs! After so many bad experiences with mechanics in the past, it’s nice to know that there’s someone I can trust with my vehicle. Wish I would’ve found out about them sooner!

Da
Review №23

You always want a garage you can trust, and one that will treat you like family. NE Autotek is that place. Every time I have visited them or consulted them for help with my vehicles, they have been the most professional, and are always offering advice to save me money. I truly trust them with all vehicles and wont go to any other garage.

Jo
Review №24

Great service and very nice guys. They just do their job. And find whats wrong.

Ry
Review №25

This is a VERY good shop. I ran over a curb and knocked a hole in my transmission pan. I left my car there, had NE Autotek tow it to them and took an Uber home.In this situation a bad shop would have charged as much as they possible could for the repairs. It was only about $350 for the towing, replacing the pan, adding the fluid, and doing minor repairs on my bumper.

Ma
Review №26

Friendly guys. Just in for state inspection. Fast and easy!

ca
Review №27

Great people and very trust worthy, even paid for my Uber home.

Em
Review №28

Robert really knows his stuff!! We love this shop!

Br
Review №29

Great Customer Service

Is
Review №30

FOODS NOT ALL THAT GREAT BUT EVERYTHING ELSE IS OKAY!

Information
4 Photos
30 Comments
4.5 Rating
  • Address:3426 Buford Hwy, Duluth, GA 30096, United States
  • Site:http://neautotek.net/
  • Phone:+1 678-731-7263
Categories
  • Auto body shop
  • Auto repair shop
  • Brake shop
  • Car service
  • Truck repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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