Couldnt be happier with our experience. Susette really understood what we wanted for our daughters room - she selected fabrics for the roman shade and pillows, and she selected an amazing grasscloth wallpaper that we fell in love with. And Mimi had a great idea of using the fabric in the accent pillows for the matting in the frames. Great company to work with.
It was last fall 2020 when my husband and I decided to call Drapery Connections to come and give us some ideas on what style and best fit window coverings that will suit our newly renovated family room. That’s how we met their very talented and highly experienced interior designer MARCIA PEDERSEN, who has done a beautiful and amazing job designing our family room window treatments. As COVID hit, locating the fabric that we wanted was not an easy thing to do, but Marcia was able to provide us with fabric selections that we really liked in no time. Being in the company for more than 30 years really makes a difference. She went above and beyond our expectations. My husband and I couldn’t be more happier. She is the best!We couldn’t wait to see how our window treatment for our newly renovated kitchen that she designed and recommended will turn out. We are very excited as we know she will do a marvelous job!Thank you MARCIA! You are simply the best!
Maria is really amazing. Thorough, excellent customer service. Great follow up.We have worked together in Illinois and Florida.Highly recommend
I have been using The Drapery Connection as my custom drapery workroom for the past 8 years for all my local design projects and they always do a beautiful job! Kathy Salarno is wonderful to work with and provides outstanding customer service. I would definitelyrecommend her and The Drapery Connection.
Kathy Salerno of Drapery Connection has done a number of projects for me. I am very satisfied with her work, professional approach and the quality of the workmanship. Thanks Kathy!
Susette and her team did a great job for me. Quick service and a quality product. We have used the a Drapery Connection for years. Our home decorator always recommends her as well. I could never pick out a window treatment on my own.
Marcia does a wonderful job of listening and fulfilling your design and decorating needs. She has a keen eye for color and balance. Marcia is very responsive and follows up on all details of your project. I would highly recommend her to help with your decorating projects! Enjoy decorating!
We have worked with Marcia Pederson on 2 projects and soon to work with her on a 3rd! We did a complete renovation on our first floor, including an addition, and needed window treatments for the living room/dining room and kitchen. Marcia helped us select the perfect window treatments. They are beautiful, but more importantly the quality and function are excellent! We moved on to bedroom and laundry room, which are equally as beautiful. Marcia and Drapery Connections are great to work with!
We had a fantastic experience with Drapery Connection. Susette helped us replace our window treatments for our first floor family and living room. She was kind, professional and delivered ahead of schedule. We had a tricky situation with our valance that was no problem at all for her. The window treatments are perfect. We were very impressed and highly recommend Drapery Connections!
Marcia has helped us when we first moved into our home in Hinsdale. We purchased wood blinds that were beautiful and timeless. We recently renovated another part of our home and we were able to match all the blinds. It was a pleasure to work with Marcia. She understood our simple style and was responsive to all our request. Would definitely call her again for any future needs.
Marcia was great to work with. We explained to her what we wanted and she made it happen. The drapes turned out beautiful. I highly recommend Drapery Connection!
Kathy Salerno, the designer, did a fantastic job and helped me pick out the perfect drapes and style. The installer Mike also did a great job. Customer service was wonderful with scheduling and follow up. I would definitely use them again and would highly recommend them!
I am very happy with my window treatments and the service I received. I was informed every step of the process and my products were installed on time and they look and perform great. I truly enjoy being able to push a button and have sunlight in my living room without having to stand on my sofa to pull back my old drapes.
I have worked with Marcia from Drapery Connection on several projects in my home over the years. She listens. And she always comes through with fresh ideas that reflect my taste and make my home look better. Quality is outstanding. I highly recommend Drapery Connection.
Always enjoy working with Marcia Pederson, and in earlier years, previous designers. Marcia has a wonderful eye and listens intently to help you achieve your vision for your home. She knows all the fabrics, how they wear, and what looks good together. She is efficient and a good communicator.
Marcia helped us choose the perfect window treatments for our entire home. She is knowledgeable, organized, honest, and accommodating.She goes above and beyond.
Drapery Connection gave our home a beautiful set of window treatments that make our home beautiful.A designer came out a showed us many samples for us to see. She came to our house and matched samples to our windows so we had a great selection.Our window treatments came in on time and were installed in a day. I was very satisfied with the workmanship what I received.I would definitely recommend them to my friends and family.
All of our experiences with Drapery Connection have been 5 star. All of the window treatments in our house came from Drapery Connection. From custom valences to several styles of shades, all fit into our room decor perfectly. The decorators are easy to work with. I highly recommend them.
I called to get some ideas about new window treatments in my daughters room. They actually sent a designer out who gave meAmazing ideas. I placed an order that day and they even came out and installed them! Will definitely be using them again in the future.
Our first install was delayed because they only ordered 2 rods for 5 windows, the second install was delayed after they ordered the incorrect sized rods and we had 2 different sizes and the curtains were pleated wrong. It’s been one week and I haven’t heard an update, and am still waiting for thei third try in getting it correct.
Excellent customer service, my apartment looks fantastic!
The installation of my family room and kitchen blinds took roughly a year to complete! The whole process started 8/16/16 and just got finished today! I paid in full, but they were never in a hurry to get my blinds/shades. CSR Ryan never called back when she said she would! Susette would never return my calls either. My blinds were too short, 3 installs in a row! The only nice thing about this company was the man installing them; thats why they get 1 star. I will never order from them and neither should you!!
I needed a replacement part that 4 other drapery stores would not provide. Everyone sent me to the internet until I found Drapery Connection. Thank you so much for your willingness to help fix a problem that was easy for you to help with but a huge hassle for me. The next time I buy drapes it will be from your company!!
Julie Massey was great help with motorized shades
Susette was great to work with!
After more than a dozen years of working with Drapery Connection, I will never hire them again for a project. It took multiple calls to be contacted by a sales person. That should have been my clue to the deterioration of their service. I have had no contact from my sales person after placing my order and when I contact them and request information, I never receive the promised return phone call. Their service is terrible.
Drapery Connection has helped me learn more about the huge variety of window coverings available for my home. They have a huge selection of motorized and automated window treatments and knowlegable staff that was able to answer all of my questions.