Extremely helpful and courteous staff. Everything you might need for work or play under one roof at a great price.
The sales people were very helpful and I was able to find the boots I wanted fairly quickly. Lots of different choices here in regards to steel toed boots.
This place was great! the building is so large and fun, the shoe selection is crazy. Tons of people working and available to help! I knew what I wanted when I went in and they took me right to it. They went out of their way to help me by running to the back multiple times. A great experience.
Dealt with Andrew. Great help. Great guy. Always good to shop the barn
Fast friendly curious service and great prices. If you have foot pain try Solomons Reds employee introduced them to me 3 months ago, I explained by the time I got out of work 8 hours on cement floors I could hardly walk and they told me to try Solomons oh my goodness surely changed my world, no more throbbing foot pain and even helped my back.... Thanks for the wonderful service.
Heather and team was extremely helpful. Knew exactly how to help me. Would recommend over and over again. Thank you!!
This store is amazing. I have purchased 2 pair of Hoka Bondi 7 in the part 4 months, one for work and the other for personal use. Thank you Mika and Jeremy for going above and beyond! I really appreciate it.
Good selection. Even better staff!
I really appreciate that Reds always has enough staff to cover the rush of customers. So many businesses try to cut costs by having fewer employees, making the customer experience miserable. Reds team is so friendly, welcoming, fun, and knowledgeable!
Great prices on all the top brands. Super selection of mens and womens. Employees very knowledgeable and helpful
Great store but did not have my boot size they called one of there other stores to see if they had it they did not said I could order them but needed new boots today for work nit there fault know one working anymore to make anything everything on back order what is happening to the great work anyone working anymore
My wife, Cyong-Ying, was very happy with her new shoes
Best sneakers and customer service. Pricy but worth it.
Excellent selection! Found shoes in my hard to find size. Actually went home with 3 pair!
Took my dad there for new shoes. Hes diabetic. The young man that assisted us was outstanding!! He was helpful, professional and very informative about any shoe we asked about. Came out with new, comfortable shoes. They didnt have the moccasin slippers in his size but ordered them for us.
Customer service was excellent. They were extremely busy when we went, Saturday afternoon. But we did not wait for help, and got exactly what we needed very quickly. The prices are amazing, the sales are even better and they have a rewards program too! Love Reds, only place we buy shoes or boots, ever.
Simply the best shoe store ever! Great product, great staff! I dont shop for shoes anywhere but Reds. Thanks for the amazing selection and service.
So many nice employees who go out of their way to help you find what you are looking for! Thank you!
Very good experience greeted when I walked in.workers were very pleasant
Everyone in there is so helpful and so nice!!!! There is always someone close by to help you if you need it. I am picky about my shoes and they never seem to mind having to check if they have a size out back. Thank you to all of the Employees at Reds!!!!
The service we received from Andrew fitting my husband to orthopedic sneakers and boots was exceptional, above and beyond. He took the time to explain and fit him properly.
Top notch customer service. They are going above and beyond to honor the guarantee from Darn Tough. I have an older pair of socks that are starting to wear out and Reds didnt have the pair I need in stock. Theyre doing everything they can to get my free replacement to their store. I feel like most retailers would probably just say, Tough luck! Better luck next time! Needless to say Im impressed and more than satisfied.
I am 28 years old and I grew up in the town over from Dover, where Reds is located. I have never been there, to buy shoes. I have always bought them online because I let social media and current trends do most of my shopping for me. However, I was very impressed with the help and knowledge I got at Reds. Andrew greeted me after I had looked around for a few minutes, and asked if I needed help, and then made thoughtful suggestions after asking me questions about what I was looking for. He showed a very specific knowledge of things that would never have occured to me when choosing a winter shoe, and he was able to outfit me with a style and form of snow sneaker that I didnt even know existed. It was an overall five-star customer experience that will keep me going back and for sure recommending Reds to friends and family. Thank you again, Andrew, for your wonderful sales tactics, and your genuine interest in helping me find what was best fit for me.
Awesome place! Good selection with friendly and helpful staff
The prices are comparable to online. There may be times you find 20-30$ off what your looking for. But the 20-30 is well worth the knowledge these salesman provide. Walk in knowing the basics of what your looking for, and these guys and gals will knock 30-45 minutes off the time you expected to search for the shoe or boot you know you need. Give these guys and gals a visit, it may just change the way you view shoe shopping for the rest of your life. Will be back again, without a doubt!
Large selection, very nice helpful staff!! Had want I wanted .
I have a few disabilities and was about to struggle down the stairs with my two canes, for new boots. Since i wear orthotics and a brace, shoes must be special. Keene, mens boots are good and the checkout clerk suggested i have a clerk bring shoes to me. They were so helpful and the young man, Nico, who waited on me was kind, helpful and put me right at ease. He brought the correct size first try and i was all set and happy! If you have any trouble with hard to fit feet, Reds shoe barn is the institution around here.
Very helpful... Was very happy bout the people that want to help you.. Thank you my feet feel much better..
Always a great place to go to get good quality fair prices shoes and the staff is very inquisitive ...friendly and helpful. I keep going back and every time I get great merchandise and service
Andrew was a great help in finding a new running shoe. He listened to my questions and gave very useful feedback.
I was at Reds today to purchase a pair of work shoes. I asked a female clerk to help me, she didn’t present herself to be helpful at all. She distanced herself from me and made me feel I was putting her out and as if I had Covid. I felt very uncomfortable and upset. I left the store with no shoes and purchased a pair at Bootleggers where I was taken very good care of. If for nothing else, I will not go out of my way to shop there again.
Fantastic experience. Was fitted with shoes and sneakers and inserts doctors orders all was great!
Reds always has a solid good price. Good selection. Nice to support a daily business rather than a big box store.
That place is awesome and the service is second to none
I’m new to the area and someone recommend Red’s to me for new work shoes. Niko was really friendly and accommodating. Spent over an hour with me while I tried on about a dozen different types of shoes. The pair I wanted had to be special ordered, but I wasn’t concerned. He did warn me it would take 3-5 weeks. Imagine my surprise when I got a call in just 1 week! Everyone there is very friendly, accommodating and easy going.I’ll be back for sure!
Quick service. Quick sale
Nick was very helpful in helping me find the right sneakers for work
My granddaughter needed and wanted a pair of sneakers for her birthday but my son didn’t want her to go into the store because of Covid restrictions. I explained the situation to the sales person in the children’s department. We spoke to my granddaughter via phone to find out what she wanted, then the sales clerk put on her coat, and carried boxes of shoes out to the parking lot, with a mat for my granddaughter to stand on! My granddaughter was so excited to find the perfect pair of shoes. This helpful response not only made this 7 years olds day perfect, but the rest of the family as well! The selection was broad enough for her to find shoes she was excited about, and the price was right for this grandmother. Thank you, Red’s, for being so helpful in this difficult season!
Great store. Helpful staff. They do annual sales and tent sales. I love it!!
My favorite shoes! At shoe barn prices! Also, clothing, waterbottles, and paraphenalia! The salespeople are great, their little books are retro and cool!
Been wearing footware from Reds my whole life. Allways find something in the discounts.
Sometimes the sales are pretty killer. Its got all the good shoes
Good selection, great service.
I was so happy with the customer service here! My son has to wear braces so I was able to bring them in and the girl sized them and actually had knowledge of the shoes and what fits good with the braces! Very satisfied!
Super helpful staff!
They have a wide variety of shoes and sneakers all popular brands. The sales people are very nice but be prepared to pay high prices but Im told the shoes r top shelf
Awesome selection! Staff were very plentiful and willing to answer any questions. 5/5 👌😎👌
Always a pleasant shopping experience.Always get what I am look for.Prices are very competitive.Shopped here for 20 years.Always satisfied with the service.
Great selection of brands and shoes. Staff was helpful and knowledgeable
So good to us. They listened to us and helped make sure we got what we needed. Very helpful and pleasant staff.
Love Reds. If you are looking for quality shoes with great service Reds is the place for you. I have very wide feet and always have trouble finding shoes that feel right. The staff are always courteous and patient with me and I always find the right pair or two each visit.
Great help and great prices
My parents brought me to buy shoes here as a kid, and now Im bringing my kids to buy their shoes here. Great local business with a great selection of lots of great brands and price points. I can always seem to find something that the kids are looking for at a great price.
New styles. Great, friendly staff.
Great store. Hard to find sizes, excellent service.
Customer service leaves something to be desired. Also won’t hire one of the most talented salespeople on the seacoast because he’s not a woman. Pretty gross.
I love it there and we also found out why your feet freeze in the winter. We were told to buy a half size larger when buying boots.😊
Reds Shoe Barn has outstanding shoes and other great products such as boots, sneakers, sox and sweatshirts. Great service and fairly priced.
Knowledgeable, kind and patient staff for those who have foot problems. We are so lucky to have them.
Staff is great and huge selection....lots of great deals!!
Good staff and large inventory. Quite expensive
Great place people are friendly know what there doing I was in and out in no time.
Excellent and very friendly staff, good prices for good shoes highly recommended
Great selection and prices are good. Lots of help from staff. Only place to go for footwear.
Always great service
My favorite shoe store. The staff is wonderful and so helpful!
I didnt realize they were considered a non-essential business. During this time, people still need shoes. I went to the store not knowing they were closed. A note on the door said to call so I did from the parking lot. They are still there fulfilling orders for people and doing curbside pick-up. The gentleman I dealt with on the phone was amazing! He walked me through the process and told me I could find all their shoes on facebook. He kept me on the line while he checked their stock. He took my payment over the phone and then brought the shoes right out. Awesome service! Thank you for being there for us!
The staff are so helpful. They always measure my children’s feet and have good knowledge of what brands might fit their foot size best in terms of width. Today I purchased 2 pairs each for my 2 kids and with the discounts and coupon it was only $74 ($18.50 per pair!). Great deals and awesome staff. It’s great to have a local show store that carries a wide variety of brands and styles!
Great customer service!
Still the best shoestore I know. Ever.
Authentic footwear, knowledgeable staff.. good pricing. Got on done here
Heather gave me so much information and help finding me the BEST sneakers for MY feet today. The Brooks Ghost 12 won! Then she observed me looking at sandals and came over and offered more help and advice to find the ones = Teva Tierra in Beiring Sea blue! This was first shopping experience since Covid-19 started and it was great!
I mistakenly called them after they had closed-during the CHRISTMAS season-and the people who were still there still made an incredibly generous effort to help me. It was like I was the most important thing they had to do. They went and looked for the shoes I needed; discussed among themselves in another department what I needed; and when they found out where I lived, recommended a closer Red Shoe Barn-even arranging for the shoes to be at that store the next day for me. All this after they were closed! But it was the wholehearted way they did it (probably after a very busy, long day!) that was most impressive.They were very cheerful givers, genuinely committed to wanting to help me out. THANK YOU!!!
Ok
Great people helping you get great shoes!
Lots of shoes for everyone 🙂.
Went in looking for a pair of shoes for work. I wear a size 11, so I appreciated that each shoes tag says what sizes it comes in. The selection was very good and well organized. I found a number of shoes that were cute, but still comfortable enough to stand all day. Sales staff was very helpful and quick to collect shoes and offer opinions. Clearance area was huge, well organized and well priced. The regular priced pair of shoes I purchased was $20 below the price I found online, clearance pair was over $50 below! Ill be back.
Reds has a great selection of quality sneakers, boots, and casual shoes. Some of their employees also have specialized training in footwear, which had been a terrific help to me. I want to specifically recognize Kelly, who helped me find new sneakers for my flat, overpronating feet. More recently, she helped me again when I exchanged hiking boots I bought without assistance, that didnt end up fitting well once I wore them around the house for a few days. I would definitely recommend Reds, and their highly trained and knowledgeable staff!!!
My dude Nico..customer service with a smile! I hate shoe shopping (I know weird for a woman) anyway..went in to grab some steel toe shoes with my husband and he made it so easy! Thanks Nico and thanks Reds for the amazing service!!
Love love love reds shoe barn. Huge awesome selection. Knowledgeable, helpful and pleasant employees. Great prices.
Excellent shopping experience. Salesman was extremely quick and helpful. Went in for an exchange and they had me taken care of in 10 minutes. Outstanding store.
I have been coming to reds for years and today I was not impressed. I asked for a sneaker in my size the girl seemed like i was bothering her from leaning when I asked.. they disnt have my size in the color i wanted so i nicely asked if they had my size in a different shoe and her response was I dont know I have to look with an eye roll she went and got the sneakers and tossed the box at my feet and walked away . This is not the reds I remember
Plenty of help for buying tennis shoes, work boots, creek pond and lake shoes.They have a cleaning crew that goes around and wipes down the common areas on a regular basis.
We got great help and found what we wanted . !!!
Nice place to shop good prices. The staff is very helpful. The management dose a great job
I now go out of my way from 30 minutes to the south to shop for most styles of shoes here. Very generous, as I was able to get a store credit after returning some boots that I thought were needed for a new job, but in fact were not. The sales people also are very knowledgable and helpful in picking out a good sandal for my needs. They will quickly and efficiently get you the right size if they dont have it, as they communicate frequently with their other location in Plaistow. Didnt know much about Reds until the past year. If you go at a busy time, it can get pretty zany and you may have to be patient. Their shoe salesmen really are trying to help everyone the best they can. Perhaps avoid those weekend afternoon time frames. But I highly recommend Reds.
Had great service in mens department during sidewalk sale (moved inside due to rain). Employee even went to look at back stock for out of season waterproof shoe. Yes, women and girls do buy mens sneakers and shoes !
Great selection of shoes even though the price can be high at times. Couple of the star deduction comes into play when employees arent as helpful or they assume by ones look that the service can differentiate. What I mean by that, the customer in front of me were asked about the rewards program while I was only told the total. Or getting brushed off because I just strolled in with my work clothes. If youre a minority and/or dont look well dressed expect to be treated a little different. Almost felt uncomfortable to be honest.Little do they know some of the things sold at this store is in fact designed by someone I know personally including some well known brands. It almost has this old money type of mentality (even though theyre in Dover...) Ive seen in Portsmouth. The younger employees are definitely have been helpful in the kids department.
Love shopping here! Great shoes and good prices. Customer service is top notch!!
They have a large selection of shoes. In fact, 3 floors! My wife headed to the womans floor, while I went down to check out the mens floor. We picked up some great Snow boots, and shoes while there. The prices are fair, but you really need to look around. Some things were priced a little high, especially in the kids department. Regardless, if you need a pair of shoes, sneakers, boots, or anything to put on your feet, this is the best place to go in the area.
Nice selection, friendly staff. Very narrow isles. The building has three floors and only stairs. Those with limited mobility would be limited to first floor.
Great service, large selection !
Super Reds.Top quality brands at discounted prices. Knowledgeable sales staff. Usually find what you want.
I love reds! The staff is friendly and I always get a great deal. Their clearance section is rocking!
Went to buy some boots for the grandchildren and had to tell everyone of my great experience. The service really was above and beyond. I bought Bear Paws but when the fit wasnt quite right, they took my return and put the kids in Bogs with a smile.
Always a good selection, attentive service.