Stopped into the company, everyone was very professional and on point. the atmosphere was very casual and non stressful. best experience ever. when the car finally came in within a few days, it was more than expected! i am so excited and happy and already recommended echelon to others. Andre, was amazing and cared about all of my concerns and has a wealth of knowledge! if you have never Ordered a car before, you should! the place is FIRE !!!!!! # amazing from start to finish !!!
I know Ramon as a customer first and then our friendship extended. Dre on the other hand is a great businessman. Both of them are very hard working individuals but that tries to please their customers. I really enjoyed working with them. I love my car (Honda Van 2011) thanks again guys. They sells quality cars as well.
🚨BUYER BEWARE🚨My husband and I put money down for a BMW July 2020. Several months later they told us we could not get a vehicle because I do not work. (I am a stay at home mom). We told them we want our $1,000 deposit back we put down the day we were there. I spoke to Ramon several times. He told me he saw our name on the list and if I did not have my check by June 3rd to call back and he would call accounting. Well I call several times a day and leave messages...I never hear back from these people. BAD CUSTOMER SERVICE!!! I WANT MY MONEY BACK!!! I AM CALLING THE BETTER BUSINESS BUREAU!!!I have called and left messages on the 2 phone numbers on your website. I gave Ramon my new address...its a Pa address.
Ordered my car from Echelon, car arrived and was everything! First car, bank financed on my own, smooth easy process! Everyone should buy a car this way. Its crazy and works like whoa. Thanks a million Andre ! Telling all my friends
Very easy process with fantastic staff. I would recommend these guys to anyone looking for a car. If you can’t find what you want, they can. 5 stars 100%
Best car buying experience I have ever had!! I was able to get the exact vehicle that I wanted. Everything from start to finish was seamless!! Andre and Ramon provided the best customer service. We definitely will come back to purchase another vehicle.
Super excited about my experience they were very patient they got me exactly what I was looking for and they delivered it to me on time love the experience
I had an amazing experience. If you come here, ask for Ramon Duval. He is very knowledgeable and worked out a great deal!
I thought Ramon was great and was doing what was asked,but we were approved immediately for a Mazda RX8 but then told the car was everywhere but at their lot we called for 6 days and stopped in and couldnt figure out where car was and why are they giving us runaround when approval had been done a week ago we got no phone calls from Andre explaining what issues were and its been 14 and not a word from this dealership
We were looking for a reliable BMW for my sons first car. We had our sight set on a 3 series but got here and he fell in love with a 5 series. Andre and Ramon were very helpful and knowledgeable. It made my sons first car buying experience pleasant which is amazing for a 20 year old. We are very happy
Andre & Romone were amazing with helping purchase my BMW series. I would recommend this car dealership to anyone. Felt like I have known them forever! Go check them out !
This company took very great care of me, everything was short and simple and I felt they were on my side with my best interest 100% of the way. 10/10 highly recommended
I had I wonderful experience, I’ve been looking for a Chevy suburban for about 6 months and when I ran into echelon autohaus, Andre and Ramon Took care of all of my worries with a very beautiful and newer Suburban with low miles for the best price I could find all over. Most definitely recommend this dealership!
Wow! What a great experience helping my daughter shop for her first car here with Andre and Remon atechelon autohaus. The professionalism was amazing and more importantly, his concern for my daughter getting the right car for her and her son was a blessing. He wasnt just trying to make a deal, but wanted to make sure we made an informed decision about the car we bought. Thanks again,
My experience was great! The process of ordering my Ford Mustang Gt has exceeded my expectations! I definitely love my car to the max it’s all thanks to These guys!! This is my first car and I Highly recommend for anybody else.
I walked in and looked at a gold bmw i had my eyes on it and dre and ramon took care of me instead of throwing me into thy bmw they found me a white one that i met my standards even more. great service great people
This dealership made my experience more than pleasurable! The paperwork process was smooth, fast, and efficient. Andre was super helpful, and is very genuine when providing info about his cars. I drove all the way from VA and he took me on an amazing test drive around Dover, and gave told me everything I’d need to know about owning my vehicle, maintenance time tables, etc. THIS PLACE IS AWESOME! I’d rate it 50 stars if I could. Andre is there to help customers, not rip them off like other dealerships. Don’t think, just go check this place out for yourself and thank me later in spirit.
It was a great pleasure dealing with Andre.....I came from all the way from Philadelphia. Nice, and great services.. car in excellent condition. Trust and reliable company..
Andre is the best ever!! I would recommend him to anyone who is looking for a car. He has the drive, passion, tenacity, verbiage, humbleness and more for this career path. He’s definitely the go to guy to get a vehicle. Thanks man. Your the best!!
Very professional & friendly staff! We drove two hours to get here, and the drive was worth it. Test drive was very informative & we could tell they did their research on all the features!
Definitely one of the best in the business.I would recommend this company before any car dealership out here,for the simple fact this car dealership goes above and beyond to make sure that youre happy and pulling off the lot satisfy with a smile.Trust me when I say they will find any car that you love just be patient and they will find the car your dreams guarantee I am so happy ❣️❣️ 💯😍 I sincerely appreciate you guys.
Being able to find a car company/dealership that you can trust in, receive full transparency, and guidance throughout the process, is very difficult to find ACROSS THE NATION. In all honesty, I thought such companies did not exist in the vehicle industry, until I made the decision to sell my 2016 TESLA MODEL X with ANDRE and ECHELON AUTOHAUS. Andre was very thorough and transparent during the entire selling process. There was never a disconnect between Andre and I conversations. He clearly understands what it takes to sell such a luxury vehicle. He marketed the car so strategically and his efforts were based off his extensive knowledge in the vehicle industry, the understanding of my personal goal in selling the car, and strong connection with the community within and out the DE boundaries. I also appreciated the updates from Andre during the selling process. Needless to say, the car sold in no time, and it was such a seamless and challenge-free process and transaction. The level of comfortability, trust, and sense of community that I felt with Andre was unmatched considering my experience with car dealerships/companies in DE. I already told Andre that my next car will drive off of Echelon Autohaus Lot and that was a promise I made to him!!! I say all this to say, if you are looking to buy/sell a car(s), you have to look no further, Andre and Echelon Autohaus got you 100%. DO NOT waste your time with other car companies. THANK YOU ANDRE & TEAM!
Andre and his team is a tenacious group of people when it comes to locating the car a customer wants. They have relentless effort too find a car that satisfy their customer. I would recommend them too anybody who wants a luxury vehicle at a great price, too contact them immediately!
As a parent you always want whats best for your child so while shopping for my daughters 1st car we stumbled upon Echelon autoHaus - what a great car buying experience! No pressure to seal the deal, very accommodating and upfront about financing. I was very pleased with the process and my daughter walked away extremely pleased with the outcome. I would definitely recommend this dealer to anyone looking for a new car.
Was a great experience friendly staff easy and fast got a great car
Didnt know what to expect or how the process worked but it definitely was a successful experience. Very professional and experienced in the business. I went in with a plan on what I wanted and how much I wanted to spend, and with little work Andre made it happen! Check out the new experience for yourself and ride away in the car you want.
The service here was amazing! I loved my dealer I recommend Andre he was amazing and got me into my car very fast. He made sure that I was taken care of and he never left me wondering what the next step was. He answered all my questions to the best of his abilities and he was just all around incredible. The cars were amazing on the lot and Im so happy I found this place to buy my car.
Today I purchased my second vehicle from Andre and as always the process was easy and flawless! I can’t imagine I’ll purchasing any other way.
Took good care of me. And was real professional.
Excellent service from Andre and team. The process completely seamless and easy, one of the best car buying processes Ive ever experienced.
Great service! Knows not only the auto business but the loan business as well!! Very prompt and had a GREAT experience. The owner went above and beyond for me. I would definitely recommend to family and friends!!!!!
Awesome salesman going to come back for another car ...Thank for the best deal ever....Amen to the salemen
I loved the entire experience at elechonautohaus they are great people they work with you and help you find the car of your dreams! I would definitely recommend to anyone looking for a great car
WONDERFUL!!!!Good people to deal with. Very helpful and put customers first.
Echelons auto is definitely one best dealership I love the cars people.. most definitely will be back for more .. hand down 👏🏾👏🏾👏🏾👍🏾
ANDRE DID A GREAT DAY IN SELLING, AND HE CAME THROUGH JUST LIKE HE SAID !!!!!!!
Excellent service
Walked into this brand new dealer, not knowing what to expect or where to go, walked in and seen mr Andre with a customer, talked to him left him my details and he called me back later and explained everything to me and I came back and expressed to him what I was looking for, he was insisted on not taking my money making him different from all the other companies, and 3 days later told me come in do all the paperwork and walked out in a brand new baby with only 107k on the dash, he even saved me some money on my down payment, great deal gotta check this place out.
Andre and semaj is awesome