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Front Street Automotive
221 W 2nd St, Dover, OH 44622, United States
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Front Street Automotive

Comments
Ma
Review №1

Very very good nice people they know how to fix car and trucks I tell everyone to go there Ill come back again

Du
Review №2

I took it and told them multiple times on my vehicle was misfiring and we were unsure why we changed spark plugs spark wires and coil packs and it was still misfiring and they said it was the exhaust even though I know for a fact which led to my engine blown to my cylinders completely blown with two small to medium baseball size holes and two of my Pistons would highly recommend you to not go there if you do not know them as a friend or family they will rip you off not acceptable

Br
Review №3

A top notch auto shop. Amazing ownership and a professional and knowledgeable staff! Rates are very reasonable as well. Thanks Front Street Automotive!

Al
Review №4

They were awesome had appt. To get all wheel alignment in morning I couldnt make it they went over and beyond got me in later that day the service was outstanding workmanship the right on I definitely recommend them to work on your vehicle thats right

d
Review №5

Honest shop with fair prices. I love this place. They have helped me out so much. I would highly recommend.

Ca
Review №6

Friendly and very knowledgeable staff. They do wonderful work.

Ka
Review №7

A great place to bring your car or truck for repairs

Je
Review №8

All the best qualities in one auto shop - Fair, honest & courteous! They do great work and take care of their customers!

St
Review №9

I had Front Street put a new motor in my Blazer about a year ago. There were problems where they somehow blocked or pinched the fueling line when you fill up at the gas pump. It took me 15 minutes to fill the tank because the line would only receive a trickle of fuel at a time. I called several times and they never called me back until I called the better business bureau. Then they fixed the problem.I recently took the blazer in for a tune up at a different and trusted shop. The shop I took it to showed me the plugs they removed and swore they had to be the original plugs in that motor. I had paid for new plugs and an assortment of other itemized things Im sure were not done. Stay away from these guys. Very dishonest.

Sa
Review №10

They stand behind their work. Trustworthy!

Pa
Review №11

My husband works here and they have awesome stuff

Da
Review №12

Great work, good prices and the customer service is second to none.

Ro
Review №13

First off I only gave 4 stars because I never give anyone five stars for anything, because all things in life can better. However, I will say Ive been here 3x in the past 6 months and I will go back again. Places I will never go again are J & P Auto, Aulman, and most definitely will never go back to KCs car care.

An
Review №14

Down to earth guys who have you and your vehicles best interest 😉. Reasonably priced!

Ke
Review №15

Zero stars if I could. I know it is long, but PLEASE read my story before you take your vehicle to Front Street--If I can keep one person from being ripped off by these guys then it is truly worth the time to write this.First part of my story: Took a minivan in for exhaust work, rather than using factory parts, they used cheap aftermarket parts from advanced. After complaining they finally put on the factory parts that were first requested. They had the minivan for a week and had to do the job twice to get it right. (kinda- too lazy to remove the factory stickers from the exhaust so there was a burning smell for weeks)Second part of my story: so okay, not great luck with the van, but they did fix it after being called out on it, so I gave them another shot. Took in another vehicle to have the exhaust and gear shift linkage fixed. After 3 days of back and forth phone calls they finally got around to looking at the exhaust and said they were still waiting on the linkage. I called on day 4 to see if the linkage was in and they said no it was not, and also said that after 2nd review of the exhaust, they found a leak by the manifold and to fix it was going to be more than double what they originally quoted. I really was not happy about it but said fine, just fix it right. On day 7 I had not heard anything from them. I called to check the progress on my vehicle and they somehow forgot to relay I wanted the exhaust fixed and they were STILL waiting on the linkage. I told them I needed the vehicle and picked up the car because at this point I was just done with them and their run-around. They told me they would call when the parts came in. (Just to update--It has been 3 weeks and I have not heard a word from them)Part three of my story: The day after getting the vehicle back, upon the advice of a friend, I took the car to Massillon and I am so, so glad I did. This mechanic (who had no knowledge of my run-around with Front Street) informed me that they no longer make the linkage for that vehicle (a little fact Front Street NEVER mentioned, yet wanted to charge me outrageously for a junk yard part) and rather than use a junkyard part and still have the same sticking issue eventually, they recommend to disassemble, clean, and reassemble the linkage--that cost $35. WOW, I was floored but it gets better. On top of that they COMPLETELY replaced the exhaust, including new manifold, PLUS flushed the transmission, replaced the air filter, and did the 80,000 mile maintenance on the vehicle, ALL for HALF the price Front Street wanted to charge me. Seriously, I am talking $700 vs $1400. There are a few other things that really impressed me about this place and the mechanics just from talking with them and watching how they interacted with other customers. 3 weeks later, the vehicle is running like its brand new.My conclusion: Front Street is an absolute rip off. They are nothing but cons and liars, always ready with an excuse! It may be a little bit of a drive but I will continue to take my vehicles to Massillon and I suggest that anyone thinking about going to Front Street, try calling these guys for a second opinion, MasterTech on Cherry. I have no doubt that you will be impressed by their professionalism and honesty and quality and thoroughness of their work.

Co
Review №16

They are really friendly and good prices

Vi
Review №17

I love this place ..wouldnt go no where else brain is the best

Ry
Review №18

Great service fast turn around and fair prices

Ha
Review №19

Quick, knowledgeable & clean plus smiling staff. A pleasure to do business with.

Jo
Review №20

Great, friendly place to get your car fixed!

Ja
Review №21

I was in a bit of a jam needed tires that day not an everyday size 35x12.50r18. It was a Saturday and I was leaving Sunday for work out of town. They had to pick the tires up at a warehouse and install them and they helped me out and got the job done even though it ment staying late a Saturday.

Km
Review №22

Nice place fair prices

An
Review №23

Can definitely trust this place to be honest.

Ed
Review №24

In and out of, no hassle

Je
Review №25

Service, work, and prices you cant beat .

Ma
Review №26

Great service

Ga
Review №27

Called couple of shops to install blower motor that I have bought. These shops said about 100 bucks...called front Street and they said 400 bucks... overpriced prices at front St auto..

St
Review №28

Excellent work of the shop

Ki
Review №29

Great

lm
Review №30

M...

St
Review №31

Very truthful and knowledgeable !!!! Honest !!!!!!!!!!!!!!!!!!!

Information
2 Photos
31 Comments
4.5 Rating
  • Address:221 W 2nd St, Dover, OH 44622, United States
  • Site:http://frontstreetauto.org/
  • Phone:+1 330-364-2277
Categories
  • Auto repair shop
  • Used car dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:9AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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