I always enjoy going here. And they are always very helpful offering great customer service.

Ehh you already know about gmstp

I when in to get some information on The Fortnite Cards for which I was not at all vaguely familiar with for my Grandson who just made 10 years old.The Manager on duty there gave me some great advice. I ended up purchasing Two Cards one for the $13,800 points and the other for the 5,000 points, I also purchased a used PS-4 game cartridge called (CALL TO DUTY) that came with a additional warranty for one year for a $1.99 which I found reasonable priced and a great deal as well. I look forward to making additional purchases in the future from The Game Stop Store because of The Manager that was there on Friday July 30th 2021 during the morning shift was Excellent with Great Knowledge of the products, for which he had also explained to me just how everything worked, and that I could purchase more storage space in the future for my Grandsons PS-4 Console Unit.

Ginger was the cashier and is absolutely badass, saved me money, found old pre-orders and got me refunds, just absolutely amazing. Take note Gamestop she is amazing.

Good consumer service every time there. Thank you

Waited 40 minutes after store open time to trade in some things towards a preorder and other things. The computers were down created the store open delay. When it opened I went in trying to trade in my items and i was told the person working didnt have a license to accept trades. I asked if anybody else was able to that day. She said no not till tomorrow.So i waited 40 minutes and was unable to complete any transaction.Such a waste

Just bought 2 games for ps4 from this location today & neither case had a disk in it. Its 9:11pm, I cant call the store so maybe Ill try calling corporate.. cant believe this.

Found what i was looking for and also great workers to help you fine what is the best r hit games thats out.

Great and they need more cheap xbox one games

Very cool atmosphere.

They are very helpful if they dont have it they will try to get it for you..

I enjoy going to this Gamestop. DeShawn helps me and she is always courteous to me and other people. Made this my main store. There is one in Arbor Place Mall but im not a mall person. If youre like me, the come to this location.

I was going to leave a review about how nice and knowledgeable the staff was, until I cancelled my pre-order. I went in, business as usual, the guy greeted me very friendly after he was helping 2 others guy. Everything changed when I said I asked him to refund my pre-order as I didn’t want it anymore. I got an immediate guilt trip and he was very rude to me. Avoid these stores and just shop GameStop.com if you really want something from them.

Absolutely positive experience.

The struggle is real. Not alot of selection.

As a grandmother, I didnt have much experience with gaming, they took a lot of time to show and teach me. I am very pleased with my visit.

2 out of the 3 games I bought had different prices then what it said on the tag they put on the box.

Charlie was amazing and really patient with me as I took forever to figure out the best game to play with my niece on my Switch, giving me great siggestions along the way. Ended up getting Overcooked 2, which my niece and I love. Will come again!

Staff is very friendly, management is excellent and remembers regulars. All employees are knowledgeable and ready to answer any questions you may have.

Under staffed. Granted it was a weekday morning but it is the holiday season. There was one clerk on duty and she had her hands full. She was super nice though and was trying so hard to juggle us all.

Usually I have no problem here. Today however I was browsing around looking at games and the sales associate was being extremely pushy even after we told him we were fine. He kept pushing us to pre order games, to let him help use find a game, and over all would not leave us alone. We wound up leaving and going to the game stop in the mall. They at least let us shop in peace.

The few times I roll through looking for deals I found the staff were super knowledgeable at the Douglasville store.I will say,The tags on some of the products is over the top.

The associates at this store are always friendly and helpful.

This is the only 1 i go to. Everyone here are so cool & helpful! I like the fact that they remember me every time i come in! They always help me out whether im looking for games or accessories or need info on something their always happy to help! This store is awesome!

GameStop as a whole has become overpriced for their goods, but the real reason I gave them a one star is because of their shady unethical business practices. My receipt for my purchase shows clearly that I was overcharged by about $10.00; this was done by the register swapping prices and supposeded discounts. Even with their complicated algorithm used by their registers, I noticed a penny added to the receipt total for no reason; I had this calculated to the nearest 100th of a cent and rounding up, yet they still added a cent on top of that. Adding a cent here and there is a old hacker trick where you skim money off of individuals or customers; this can add up to a lot of money. With all the overpricing and scams that GameStop is running, there is no reason for the company to say that it is not making money nor is there any reason for them to not pay their base or low level employees more; this is a clear sign that the CEO and upper management of GameStop are getting paid way too much as they run their company in a mafia style organized way; customers and low level employees are worthless, fair game to steal from and to take advantage of; even their customer service is a scam as they hire outside people with no power and no way to fix problems; customer service people are only there to answer the phone and say, Im sorry. They are not going to help you with your problem, but they will say, Im sorry. To put this in perspective, if a mugger beats you up and takes all your money, its ok as long as they have some lacky say to you, Im sorry. When GameStop goes out of business they need not blame the internet or anything other than their customers realizing how corrupt they actually are.

Got in and out really quick on Black Friday. Staff really doing a fantastic job.

Easy refund for a broken headset I bought online during Covid pandemic.

They dont answer the phone and poor follow up for games ordered. I called while in store and watched him pick up and hang up. I was the only customer in the store.

Poor customer service. Team lied about trade in system not working because they were too lazy to process the trade ins. Mall location is much better!

That staff is crazy amazing, clean store will always return

They are very helpful and extremely nice. The check out lines moved very fast. In n out in 15 minutes.

Very nice and friendly folks at this store. Greet people when they come in the door.

Always polite and engaging. Very good customer service

I love the employees. They are so helpful.

I have called this store 20 times in the last 2 days to find out if they are doing a midnight release for a game and they ignore the call every single time

They had a great selection and very helpful staff

If you like feeling like a prom queen after a gang bang, just wait for them to tell you the trade-in value of your video games..

Great customer service and knows a lot about the games there. Very helpful in your time there!

Very helpful and knowledgeable. I believe the salesmans name was Tray.

No items in stock..

Service was super slow due to holding long conversations and forgetting the line was backed up

Great service and also Carlos Nash is a great employee he has a heart of gold and this GameStop is lucky to have him,also happy birthday Carlos!and thanks for my birthday gift!

I have yet to enjoy an experience there. Sucks. Dont go. Just go to the one in the mall across the street.

Bought a new game and it wasn’t even sealed smh

Never had a problem, good place, good service, all around a good place.

Nice people and very knowledgeable .

Staff very knowledgeable

Friendly knowledgeable inventory slightly off

Never had a issue here, great store!

Good selections, usually have what I want.

Good customer service, great selection, will come again.

They never answer the phone and are always understaffed. Ill take my gaming purchases elsewhere

Used equipment almost same price as new.

Has everything you need not just Xbox one and ps4 but classic ps3 games and 360 games as well :-)

Loved it

I typically get all my Gamestop Exclusive stuff here. This store is less busy than the one in the mall, so I go here when possible.

One of the nicest workers at a GameStop!!

Well price place all your gaming needs

Nice friendly people

Great store

The place for gamers😁

Friendly and helpful staff

Great deals

When are y’all going to get enough employees? Every time I come to this location I have to wait in line for 30 minutes or more when few customers are there. If there’s a lot of people there, forget about it.

Gave me broken controllers

Avoid this location they are rude and terrible service I use to use this location but not anymore

Great store

Great service

Games are over priced.

Staff not friendly

Poor customer service. Avoid this location.

Don’t order from gamestop!!!!!!

It was very well

Great!

Good games

Love it!

Very friendly

Slow

Expensive

Love it

Fantastic

Fantastic !!