This store was awesome! The manager Tonya was SUPER helpful in helping me find the perfect mattress. She was also VERY knowledgeable about all the products they had. When it comes time to purchase another one I will definitely be going back to see her!
We needed 2 beds and looked around quite a bit. Mr Mattress was the 1st place we shopped and after shopping around we ended up at Mr Mattress!! Great furniture and friendly sales people. Tonya was our salesperson and she knew her stuff!! Very knowledgeable and helpful. Would recommend Mr Mattress to anyone!!
Very nice,pleasant. Answered all of my questions. Would and will refer my friends and family to shop there. Will be my mattress store if I ever need another. Thank you Tonya
Exceptional customer service. Tonya Metcalf went out of her way to make sure we got the perfect mattress. We couldnt be more happier with our mattress and shopping experience!!
Absolutely Best in Class customer service. Tonya was very professional and very knowledgeable of the product. Very easy buying process that literally took minutes. Fast delivery also. I will highly recommend my friends and family to shop at your store. Thanks again for outstanding customer service!! Larry Cobb
Very nice lady at Mr. Mattress and she answered all the questions that we ask. The service was excellent. I highly recommend Mr.Mattress to any body that needs a mattress. I am very please with the purchase.
Easy purchasing process, Tonya was super helpful! We’ll be buying future mattresses for the rest of our house from Mr Mattress!
Had a wonderful experience at Mr. Mattress thanks to Tonya! She was very informative and gave us all the detailed information we needed to make a decision on a new mattress. Please support this local business!😊
Great rainy-day shopping experience! Friendly knowledgeable and professional staff. Thanks for making mattress shopping so “comfortable”!
Thank you SO much to Tonya for a wonderful shopping experience! She listened to me & directed me to exactly what I was looking for. I recommend everyone to stop at Mr Mattress first 😊
Tonya was great. Very informative but never pushed. I ended up spending more than I meant to but I think it is the best for what I needed. It will be delivered on Friday and then I will know more.
Great customer service! She Took us straight over to what we were wanting. Transaction was smooth and quick!
Great assortment of mattresses and great service. Good prices on all their products.
AMAZING customer service! Super helpful! If youre looking to buy a new bed or just mattress this is the place to go!!
There was no pressure to purchase. Tonya helped us and was so patient. Very helpful. Cant wait to get our mattress!!!
Loved our experience at Mr. Mattress! Excellent service and really helped meet our budget. Go see Tonya and let her help you out!
We entered the store with a budget in mind that me and my wife had agreed to stick to. But after almost an hour of trying numerous mattresses and talking to the older gentleman, who was very patient in helping us find something that we like, we agreed on a mattress that ticked all our boxes and although a little more expensive I still feel it was a great price. The experience is really what sold it for us and we will be returning for our next mattress.
Saleperson, Tonya was very knowledgeable and did a great job helping us decide on a mattress and pillow that would be suit our needs! Thank you!
We bought a mattress from Danny at the Dothan store today. We was terrific - made the experience fun, comfortable and productive. The store was clean and well organized. They have a wide range of beds to choose from.
Tonya is absolutely the best! She is very informative and customer focus! This is our second purchase from her in a couple of months and she wowed us every time, hence why we came back. Thank you Tonya and I look forward to sending more clients your way!
Danny was very friendly and knowledgeable. We would recommend This business to a friend
Tonya was very friendly. She answered all of our questions and helped us choose the perfect mattress.
I paid a lot of money for my king size mattres & box springs but they delivered the wrong box springs & they wont answer my calls. When I call it says they are busy & leave a message & they will return my call. I have done this so many times & they will not return my call. With the king size mattress I bought I was supposed to get 2 XL TWIN BOX SPRINGS BUT THEY BROUGHT 2 TWIN SIZE BOX SPRINGS ( WHICH IS 6 INCHES TO SHORT ) AND MY MATTRESS HANGS OVER THE HEAD & FOOT OF THE BOXSPRINGS. ILL PUT SOME PICTURES ON HERE TO SHOW YOU. I HOPE MR. MATTRESS READS THIS & GETS IN TOUCH WITH ME ASAP.
Very friendly, very informative, lots of choices, helpful, well laid-out store setup
Mr. Mattress was such a clean and welcoming environment to shop in. Tonya helped us and she was very knowledgeable about all the mattresses there. We are very happy with our decision to shop with Mr.Mattress and I would recommend everyone to shop local with them!
Awesome experience. We were in and out in 30 minutes. Tonya was fast, efficient and helpful. They have a lifetime customer from us.
Good experience with the sales team
Excellent customer service, highly recommend!!
Excellent service and very knowledgeable able the beds.
I had the most wonderful experience with a Ms. Tonya. She met my needs to purchase a mattress and box spring for friends of mine that were in desperate need of a good bed because of disabilities.She went above and beyond to help me and I so appreciate it. God Bless her for her kindness.
Tonya was a great help. Got an inexpensive King. Checked out 4 beds and she was upfront about what distinguished them from one another. *I had been to 3 other mattress places prior to stopping in.
Great selection and great customer service!
Highly recommend them if u are looking for bedding. We bought a mattress for our college student. They gave several nice options within our price range. Customer service is outstanding, courteous and quick. A great experience!
After doing a lot of shopping around I found the best price for a king size set with the Mr.Mattress store. The mattress I purchased is very nice and comfortable. The delivery guys had everything set up quickly. I would recommend getting your mattress with this company.
Becky was phenomenal! She was patient with us and listened to our needs. She helped us find the right mattress for us at a great price. The free delivery is perfect for our military transition.We will be back for our next purchase.
This was my first time ever buying a new mattress. (Big girl purchase). I can’t thank Becky enough for how much she helped me! She was full of knowledge about everything in the store and had a great personality on top of that. It didn’t feel like she was just trying to make a sale. She truly showed she wanted what was best for me since this is a big investment. She was understanding and never showed a lack of patience. I got a brand new mattress perfectly fit for me with a very pleasant experience, and new friend to go with it. Thank you!!
Im so very happy I decided to do business with a local company! My mattress is fantastic and I feel better every morning as a result. This was as painless a purchase Ive ever had, I came in found my bed, scheduled the FREE(!) delivery, & was on my way in what seemed like just minutes. The delivery guys were really nice and careful with my delivery. All in all an awesome buy!
Sales person Rebecca was very helpful..she gave me a warm greeting as I entered the store and remembered me from coming in a month or two before. This really made me feel good about shopping in this store.After other customers came into the store I noticed how she made them feel comfortable. until she finished with me..my buying experience was very smooth with all details explained. I would recommend other to buy from Mr. Mattress stores.
I had a great experience with Joann. She greeted me when I came in the door and showed what mattresses on sale and what Im looking for. She was so nice and patient. I bought a king mattress set and cant wait to get it home! Thank you Joann and Jeffery for my new bedding! Shopping local in our community!
This company is the absolute best around. One of my friends recommended them to us, however I went to a few others and checked prices before I went to them. I will never do that again. I should have gone to Mr. Mattress first! They were extremely friendly and went the extra mile to make sure we were satisfied with everything. Their delivery crew was amazing and the sales lady was very patient with us and helped us pick out our perfect mattress. If I could give them a 6 star rating I would!!!
Excellent customer service! The lady in Troy is very knowledgeable about each mattress! She was helpful and honest which we appreciate! We purchased a hybrid mattress! We are excited about better sleep 😴
Purchased a mattress over 3 weeks ago. They delivered the wrong mattress and said mine would be in the next week. I have called several times regarding this issue and no resolution as of yet. Just keep getting we will have it next week. Well still waiting. If I had it to do all over again I would not purchase from here.
Me and my wife really enjoyed the sales woman Rebecca. This was the second time we visited the store. We looked at other places, but the sales people were so dry. This was the most fun we had ever making a purchase. If the bed and all the accessories are half as good as our experience at the store, then WOW. I usually dont do surveys, but I had to make an exception. So far money well spent.
Great Experience! Very friendly and genuine service. Ms. Becky got us in and out with no problem. She was great at explaining to our options. We went in having an idea of what we wanted and she made it happen! Will go there for all of my bedding needs from now on.
Great people and a wonderful experience. Very knowledgeable people and not pushy to try to make you get a bed thats not in your budget or one you dont like just so youll spend money. Highly recommend this place! Thanks so much for your hospitality!
I am a repeat customer of Mr. Mattress and have always been well pleased with every aspect of my purchase! The owner, Jeffery Douglas will go above and beyond to make sure you are purchasing the right bed for your sleep needs. The well trained Mr. Mattress staff knows just the right questions to ask in order to determine any sleep problems that you may have. The delivery crew is prompt, polite from the delivery to the haul away of your old mattress.
Good service.
Great company to buy a mattress from. Very knowledgeable staff and very friendly! Prices were the best all around the southeast and delivery was fast! I highly recommend Mr. Mattress to everyone in the market for a mattress or mattress related product!!!!!
I am Very pleased with my mattress purchase from Mr.Mattress.I had been in before purchase and after looking around town NO ONE ELSE beat their prices and customer service.Jennie was awesome when I went in the first time and very informative and then closing the sale Becky was so pleasant to deal with as well.The delivery guys were TOP NOTCH.They were careful and even moved my old bed to another room.I tell you...I will NOT go ANYWHERE else because MR.Mattress is the place I will be going to from now on.Go give them a try and you will see for yourself that they exceed at what they do.
Terri was fantastic! She went out of her way to help us. The mattress was priced very competitively with other stores. The delivery guys were very friendly as well. When the time comes to buy another mattress well buy from here! Outstanding customer service!
Working with Becca was such a pleasure! She was very helpful and extremely knowledgeable to help guide my wife and I into the perfect mattress for us. I would highly recommend the folks at Mr Mattress and well certainly buy again when the time comes!!
I am so pleased with my purchase from Mr. Mattress! They were so kind and helpful! If you are looking for a new mattress I highly recommend them! They also offer 0% financing...you can’t beat that!
What a great experience we had buying our first mattress from Mr mattress. Jennie Clark did an excellent job helping us pick out a mattress and made us feel right at home. Great store, Great People, and even Greater mattresses. 👍🏻
Becky was very helpful and friendly. She helped us pick out our new mattress set and was very knowledgeable and patiently explained the differences between different models and brands. We left the store confident we purchased the right mattress set.
Excellent experience! Friendly, knowledgeable staff, quick delivery, and less money than I had expected. LOVE the sheets! Will purchase there again!
I am very pleased with my purchase from Mr. Mattress.I was dreading the thought of having to go and listen to a sales pitch but was pleasantly surprised.From the moment I walked in I was put at ease by the friendly sales lady and being listened to for my needs not just someone trying to make a sale.I would HIGHLY recommend MR. Mattress for your bedding needs because I know I will not EVER go anywhere else .You may walk in being a customer but you walk out feeling at ease and like you are their friend.The delivery guys were Awesome at setting up the new bed and removing the old bedding as well.If you are ever in Dothan or near any of their locations stop in and you will experience a pleasant experience!
Nice comfortable atmosphere. Any questions that I asked were answered with satisfying answers. Would recommend Mr.Mattress to anyone looking to purchase a new bed.
Ms. Rebecca Higginbotham is a very good salesperson. Greeted me with a big professional smile and handshake. I explained to her what I looking for. She went right to work with her knowledge of the products she selling. She had me sold in just a few minutes. I came back the next day and purchased the mattress we discussed. Very satisfied with my purchase.
All I have to say is, the employees along with owner of the store, Went above and beyond to make sure we were happy. Not to mention the great deals they offer. Highly recommend paying them a visit.
One of the best shopping experiences I have ever had! Friendly and reliable service. Wonderful atmosphere. Absolutely loved it!
Jeffery and his team did an outstanding job helping us find the perfect bed. They even delivered the bed on a Saturday! I cant say enough about their professionalism and customer service.
We love the mattress! The entire process was great! The only discrepancy was the wait time. It was worth it once the product arrived.
The people at Mr Mattress were very informative and put me in the perfect bed. My new bed is so comfortable, I cant wait to hit it every night and I can already tell a difference in my sore back after 3 days. Go see them if your shopping for bedding.
Becky from the Troy, AL store is very helpful. She will help you find the perfect mattress at a great price. Best price in town, and we looked!!
Very helpful. Was looking for a mattress that would be a compromise for my boyfriend and I (he needs firm and I need soft). They were very knowledgeable and very nice.
Had a very pleasant shopping experience. Becky was very informative and patient with us. Delivery time and drivers were great as well!
The staff is awesome. This was the second bed we purchased in the past 3 months. Both times we had a great experience.
Very helpful, knowledgeable staff. Becky was great, took the time to let us compare mattresses and make a decision. Will shop again for mattress needs.
Wonderful experience at Mr Mattress! Staff was very knowledgeable on the products and really made sure my husband and I got what we were looking for! Thank you!
Great customer service! They go above and beyond to get you what you need. Becky in the Dothan store is awesome and so is the owner of the business!
Wonderful help from sales personnel. Great price!
Becky was a great salesperson and did a great job . I would recommend her and Mr. Mattress to my family and friends.
The folks here are honest and so friendly. They helped my mother find the perfect mattress.
This was the second time in purchasing a mattress and it was due to the great service we received from Rebecca Higginbotham- she was very knowledgeable, understood what we were looking for, and went out of your way to help us. Outstanding Service!
Great customer help, very informational about their product, and got a great deal on a mattress! I got my mattress from the store in troy al. Definitely will be going back for my next purchase.
Hey yall I went to Mr. Mattress in the A-town so I had a meaningful conversation with JoAnn shes cooler than a fan yall couldnt be happier I was so satisfied it made me wanna sing a old school song: (Satisfied) go on and buy it, buy it, buy it till U satisfied whatever it is... Now I think, we all think when U satisfied U wanna sing. Live it, Like it and Luv Luv Luv it!!! Find ur Mr. Mattress Bedding Outlet and get yourself Satisfied... Shout out to Jeffery Douglas and Team, Lets keep supporting them yall... We Sleeping Right In Da A-Town
Every employee I’ve come in contact with has been some of the nicest customer service workers EVER! Why would I ever go anywhere else for my business!! Thank you guys(and gals) !!
Becky is great to work with! Very knowledgable, patient and no pressure at all. Very helpful and I appreciated the whole experience. Very happy with my purchase from Mr. Mattress in Dothan, Alabama.
Becky made first time buying a mattress a wonderful experience. I definitely will be back in the future!
I was pleased with the help I had today!😊 Mr Mattress is the store to go to if you need a mattress pillows and also they have great Afforttable deals again thanks
Excellent selection! Helpful and knowledgeable staff. More than pleased!
The representative was very helpful and knowledgeable about the product. I would definitely recommend this company to a friend.
Big selection, good prices, friendly staff
Great customer service and I finally got a mattress that sleeps like a dream thank you so much!
Very nice, knowledgeable and helpful staff. The prices are great and the beds awesome too.
Got an awesome deal on kids twin mattress. Very helpful staff, clean environment, and a joy to buy a mattress.
Rebecca was amazing! Not only was she able to help us pick a matress we loved, but was able to get it delivered to us within 24 hrs.
The lady there today was so sweet n helpful, u dont see that to much anymore.your company needs more like Mrs. Rebecca Higginbotham .
Aye Ya’ll hurry on over to Mr. Mattress in Dothan Al by Flowers Hospital. Shout out to Becky for taking good care of us. 5 Stars is not enough. So this is for you Becky. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Thank you Mr. mattress for helping us make an informed decision about the right mattress. Mr. mattress even delivered the new mattress and picked up our old mattress.
When I went into the store. All i had no idea of what kind of matters I wanted except I needed o e . She talked to me found out what I wanted, and had it delivered same day.will return. Fantastic lady
Go see Becky she will help you get the right mattress for the best price and warranty
Very knowledgeable staff, excellent service and quick delivery. We are super pleased!! Thank you Jimbo!!!
I visited the Andalusia location and had a great experience. JoAnn was very courteous and helped me find exactly what I was looking for.Before making a purchase from Mr. Mattress I bought a mattress from a chain wholesale company thinking I would be saving money. The mattress was a top name brand, however in just a couple weeks the mattress I purchased began to sag and cause some morning back issues. I quickly realized that just because I bought a brand name that its not the same quality as a mattress bought from a store that specializes in them.I went to Mr. Mattress and after talking with JoAnn I found the type of mattress more suitable for my needs. After reading online about the mattress I chose I also did some looking around at prices from other competitors. I was very pleasantly surprised that Mr. Mattress had them all beat! I learned yet again you get what you pay for.Thank you so much Mr. Mattress and JoAnn for helping me find my best deal on a quality mattress right here at home.
Everybody was super nice prices were reasonable I would recommend mr mattress to anyone
Great customer service and great prices.
My experience started on July 6 with a call to Tim inquiring about a twin mattress for my dad as a replacement on his hospital bed. He was very polite and very knowledgeable about the poducts. Then my middle sister stopped by the Dothan store and received the same experience with her visit. It wasnt until July 11 I took my daddy and niece to the easy accessibile Dothan store on 84 and we met Becky.Becky actually gave daddy a wonderful presentation she even moved a mattress so he could experience and test the comfort and controls. Needless to say he dozed off 3 different times during our conversations.Excellent, Excellent service. Mr. Mattresswill have my familys business from now on. Oh by the way daddy purchased his mattress today July 14 Free Delivery and removal of old mattress. God bless you and your families.
Mr.Matress beds are awesome.I never thought Id be able to sleep this great.Im very comfortable now. Thank you, Guys at Mr.Matress.
Highly recommend. Friendly staff, very knowledgeable and quick delivery.
I was very impressed with how knowledgeable, personable, and friendly Becky at the Dothan store was in my search for a new mattress. This store is the one I will return to everytime.