user
PC Tech Computer Services & Tv
865 Honeysuckle Rd ste 3 & 4, Dothan, AL 36305, United States
Appearance
PC Tech Computer Services & Tv
Comments
Ri
Review №1

Every person who uses a computer at home needs to have a relationship with a computer guru, and I am completely delighted to have found a great one! Sean and his staff kept in touch with me about the problems they found, what it would take to fix them, and went beyond my expectations in correcting them. I was more than pleased, and the charge was more than reasonable. Ours will be a long time and very enjoyable relationship!

Jo
Review №2

I would like to say that if you ever need any computer work done, give this man a call. This is coming from a computer tech and I know what quality service looks like and this guy is it! I have been working on systems since 1991 and the professionalism is a breath of fresh air. Talking on the phone or in person, you get a great since that he actually cares and interacts with you in a caring and understanding manor. The customer service is fantastic. Thank you for helping me with obtaining a video card for one of my customers on such short notice. You rock man and hope to do more business with you in the future!

Ma
Review №3

The best place in the wiregrass to get you computer worked on. They are fast and friendly and know what they are doing. Would not think twice on going back there for anything else again. Thank you.

Th
Review №4

PC Tech has again renewed our belief in the importance of small businesses. The team is knowledgeable, competent and caring. The technological expertise is evident and appreciated. Thank you for a great experience in the purchase of our new computer!

Ja
Review №5

You can not ask for better LOCAL service. This company can fix anything, even the walmart box computers. I dropped off a computer needing repair, he had it repaired and back to me in 2 days. you just cant beat doing business local and with a great company like PC TECH !!!

Do
Review №6

I am very happy with the services, the turn around, and the price that I paid. I will definitely take my computers to them again.

St
Review №7

Easy to work with and super nice! I messed up the installation of my SSD, and they quickly identified the problem and fixed it; moreover, they helped me understand what I did wrong. Just a great group of individuals to get computer support from.

Sa
Review №8

I was given an accurate estimate and time line on when my computer would be complete and I had my computer back with the repairs that were needed when I was told I would have it. Great folks to work with!

ro
Review №9

These folks are top-notch. They are up front with their capabilities and technical knowledge. It is a Mom and Pop operation and Sean and his wife both do tech stuff. Very fast with diagnosis and letting the customer know his options and what those options will cost. Its so much better than dealing with the corporate techies. They are quick about it as well, having my system back up and running in only 3 days. They are very personable and friendly and dont charge an arm and a leg for their services. They are a small American business operation, and I will support them with my business the next time I have a computer issue. They beat the BIG guys hands down!!! GREAT JOB YALL!

Je
Review №10

Super good people, fast service, and great prices. Cant beat these guys anywhere in town.

Jo
Review №11

Great experience at this business. A pleasure to work with and so quick!

GA
Review №12

I had a laptop issue .Very fast and great service .Brought it in on a Monday and was complete and out Thursday the same week .Explained everything they did and showed me the new features and how it operated .Very good service and quality work . Very satisfied.

Ly
Review №13

Techs provide great friendly service. I highly recommend them.

Qu
Review №14

Excellent service, explains everything in terms we can understand.

Ka
Review №15

Great work and fast turn around. Very pleased with the service. Definitely would recommend to anyone who needs computer fixed or worked on

As
Review №16

Shawn is a super nice guy! He tried to fix my computer but unfortunately the repairman before him messed it up so he was unable to fix the issue. He still took the time to look at it and tried to do what he could!

Wi
Review №17

Had an issue logging in to my laptop, took it too Sean at PCTech and had him look it over. Wasnt able to get into it with the password provided so had to wipe it clean and install fresh copy of windows 10. Also had Sean install more memory and Ram to improve the overall performance as I use my laptop for trading and needed it to be lighting fast for executing trades. Told me it would be a week before I could pick it up. Called me just 3or so days later and said it was ready to pick up. I was impressed at the responsiveness and professionalism of taking care of it so fast. Sean at pctech is the go to guy for all your PC needs. Great value for work done on my PC and little down time. Highly recommend his company!! Thanks Sean..

Pa
Review №18

I want to commend Shawn of PC Computer Services for the excellent service he gave me. Any future problems and I will be contacting him again.

Bu
Review №19

Been using for a number of years. Very satisfied with all my dealings.

De
Review №20

Lost sound on TV. Took it in and had it fixed within a few days. Excellent customer service!

Co
Review №21

Great service all around. I was prepared to not have my MacBook for a few weeks but PC Tech was able to diagnose the problem, have parts shipped and fully repaired back to 100% within a week! I’ll be recommending this place to anyone that needs any computer tech repairs from now on. Support this local business!

Jo
Review №22

They was very helpful and very knowledgeable. I will use them from now on.

Se
Review №23

Great experience! I highly recommend taking your computer here, he walked me through the issues and helped determining best prices for replacement parts! Would absolutely use him again.

Le
Review №24

Fantastic place to have ur machine repaired

Ja
Review №25

They seemed very knowledgeable, and very responsive. Service was pretty quick and they kept me updated the whole time.

Jo
Review №26

Did good job and did what he said he would

Ro
Review №27

The tech was very knowledgeable and professional.

La
Review №28

They were very polite and worked me in quickly!!

Da
Review №29

My experience with this company is first-rate. I have an older iMac that was in need of servicing and it was done to perfection. I am writing the review from it right now! The owner gave every discount available without my even having to ask. He even offered to service the fans on the back of this thing quarterly free of charge. I will definitely do business with him again and tell everyone I know of this tremendous service - which extended the life of this great product. That is priceless to this thrifty soul! Thank you PC Tech!

jo
Review №30

Techs was great patient and very helpful. He was very busy but took time to help. See him with your issues.

Kr
Review №31

These guys are wonderful! I highly recommend. Not only did they find the problem with my computer, but they didnt try to charge me an arm and a leg. I will be bringing all my computer problems to them. They are such nice guys.

St
Review №32

I highly recommend PC Tech, they were very professional and and quick and efficient, they communicated quickly and help educated me on my computer issues. they were easy to work with. i highly recommend them with all your computer needs.

Fr
Review №33

Excellent! great service-- very helpful. put my mind at ease.update: RECENTLY PURCHASED ANOTHER MACHINE ( JANUARY 2021 ) -- AND IT WAS READY 5 DAYS BEFORE THEY SAID IT WOULD BE. WORKS BEAUTIFULLY-- VERY FRIENDLY PEOPLE-- -- I DONT WANT TO LEARN HOW TO FIX COMPUTERS-- I JUST WANT THEM TO WORK WITHOUT ISSUES-- AND PC TECH AGAIN PUT MY MIND AT EASE-- I REALLY APPRECIATE THEM-- WILL STAY WITH THEM FROM NOW ON--

We
Review №34

Great prompt service. Always willing to help.

D0
Review №35

Best service in our area. Clear and honest pricing with no deceptive sales tactics. This is now my first and only stop for my MacBook issues. They saved me $400.00 and gave me another solution. Thanks guys.

Ch
Review №36

Cant say enough about how happy I am with these folks. HP Laptop from 2012 finally gave up, but the didnt give up on the Laptop. New (Improved) hard drive AND he was able to recover all my files. Had it back to me in under a week. Anyone that depends on a computer for work understands how important it is to have your equipment back and running better than ever.

Ta
Review №37

I got a virus on my computer and they were very quick to fix the computer and install security services on multiple devices.

Ho
Review №38

Update 2/12/20fantastic once againI would highly recommend this company for any of your computer needs. They really helped me out. They went above and beyond what any other company would have done. It is a family and locally owned business which makes a huge difference. I myself, being a business owner for 22 years, can honestly say I have never had the type of customer service that I receive there. It s nice to know there are still people left in this world who truly care. . Their prices are very reasonable too!!! Way to go PC Tech!!!! Thank you so much!!!

Da
Review №39

Service was very good and the process was super easy for a reasonable price. Most pc places asked me for $500-600 to replace my hard drive and he did it for much less. He was also very easy going And hospitable. Would definitely recommend to anyone needing PC repairs.

Ri
Review №40

PC Tech is a great company. They are super fast and have excellent customer service. I have utilized their service several times with different computers and nothing has stumped them. They fixed the laptop incredible fast and since it didnt require parts they didnt even charge me.PC Tech is a small business, but that doesnt stop them from offering solid and quick service.

Ji
Review №41

PC Tech has had all my business for the last 7 years and I would not even think about using anyone else. Honest, Hard working and the sharpest Computer People I have ever used.

Mi
Review №42

Great Service

Ji
Review №43

Professional service. Enjoyed working with this business. I would recommend this company to others.

Mi
Review №44

Very happy with the service received. Have used PC Tech on several occasions and have always been completely satisfied with the customer service and prices. Goes out of his way to provide first class service.

To
Review №45

I was having issues with my laptop. I decided to call these awesome folks. Didnt regret it at all. Awesome customer service very friendly. Explained to me in detail as to what had to be done to fix my computer. Gave me a reasonable date as to when they would have my computer ready and actually called two days earlier to tell me it was ready. Very courteous and sufficient with their work and reasonable pricing. Highly recommend to anyone!

Ma
Review №46

I had horrible luck and dropped my iMac, cracking the screen as I was unpacking from our move. PC Tech Computer Repair was the second place I called after a store in Enterprise, AL told me they were the closest place that repaired Apple Computers. The employees at PC Tech Repair displayed genuine customer service. They were kind, honest, fair, and repaired my computer in a timely manner. The screen they ordered to fix my computer was cracked worse than my original, they promptly called me and communicated that it would take longer to repair because they had to order an additional and have it shipped. I appreciated this communication so much! Upon pick up, I came in with my 1 year old and the guy even helped to carry my repaired computer to my car! I will be using PC Tech Repair for any of my future tech needs and will definitely be recommending them to friends! Their customer service was phenomenal (which is what truly matters!)

Ta
Review №47

Wonderful service.

Ju
Review №48

Great experience. Took my 8 year old computer in because it died. Was given many options in multiple price points to get a working computer. I was given honest, straightforward answers to all of my questions. Would highly recommend for customer service, price, and computer help.

Br
Review №49

Very thankful I came across this place. I am beyond satisfied with how friendly/knowledgeable they are. Great service, time, and price! Will definitely come back if I ever have another computer issue and would highly recommend them to anyone needing help with their gadgets!

Ca
Review №50

Shawn has been promptly available when I need help with managing my technology issues at my business. He is my go-to person when my computer malfunctions or I dont understand how to properly use the programs that are necessary for my business.

Ru
Review №51

Excellent service, fast turnaround and professional quality work!

Le
Review №52

Highly recommend. I got a custom built computer for my specific needs in editing. Holy cow, it was fast! I was able to edit in LR in a quarter of the time that it used to take me. They’re nice, relatable, friendly, great communication, great quality!

No
Review №53

Great service, kept me informed every step of the way working on my laptop. Fair pricing. Thank you.

Ca
Review №54

So glad to find someone that could help me with my Apple MacBook Pro. Knowledgeable people that are friendly and wants to please their customers. Keep the discounts coming!!! Hope to know I can go in any time if I have any problems or just some computer knowledge.

Al
Review №55

This man and his wife ate just awesome took my computer in and a few days I had it back running fantastic. Will actually answer questions you have unlike others. Ill be doing more business with him no doubt. Thanks a ton guys

jo
Review №56

Pc tech showed up on time and took care of our printer problems. Very easy to work with and made sure everything was fine and working before he left. reasonable prices and great service . Would recommend to anyone business or personal

As
Review №57

My sons ps4 was not working correctly and they fixed it quickly and everyone was very friendly ! I definitely recommend them and will use them again if I need them on any other repairs.

Ra
Review №58

Brought my laptop in and within a few days he called and said he was about to look at it, then the next day said he had it fixed. all done for a very reasonable price.

Ru
Review №59

Very friendly and knowledgeable people to do business with. We were well satisfied with the service, price and the timely manner it took forour computer work.We will surely go back for any computer work we might need and alsorecommend them to anyone needing computer services.

Ty
Review №60

Fair and honest prices! Fixed my computer quickly!

On
Review №61

Quick and friendly service. Came in for PS4 repair.

do
Review №62

I highly recommend PC tech. Trust-worthy, Friendly, Fast, Efficient and Reasonable. They go above and beyond to help get you up and running again quickly. Do not hesitate to use their services.

Ro
Review №63

Very fast and does not overcharge. Provided a detailed problem statement with my external hardrives. Gets back to you when you leave after hour messages.

Ho
Review №64

I took our two laptops to PC Tech after seeing their advertisement. I could not be more pleased with their service. They were very knowledgeable, professional and friendly. They first consulted with me and then removed all the things on the laptops that should not be on there. Both work like new now. I highly recommend them.

Ia
Review №65

Absolute stand out establishment. Helped me with my m.2 issues in lightning speed

Do
Review №66

I have had computer repair done here for many years, they are friendly have great service and timely service. Recently purchased a desktop from them works great. Recommend them to everyone who needs computer service.

Pr
Review №67

Shawn did a great job as always! Thank you Shawn!

Gr
Review №68

I found P.C. Tech to be fast in repairing my ASUS laptop. Called me before any work was started. Very honest. Gave me a fair price. very satisfied. Will use them again. If need be.

Ro
Review №69

Very nice, easy going and answered all of my questions, and got things done in a timely manner. Very happy with the service! Thanks again! :)

Jo
Review №70

As good as they come. They did the work on my office computers, and did it fast. Easy to work with, reasonable prices. I have them on speed dial. Highly recommended!

Gi
Review №71

Highly recommend!! Friendly fast service and very knowledgeable!! Thank you for saving my life!!

Re
Review №72

Best in the business. Fixed me right upPc runs better than new

Pe
Review №73

I messed up my motherboard pretty badly and he fixed it for a great price, five stars

Jo
Review №74

Very helpful-a life saver

De
Review №75

Very honest, professional and very helpful! Thank you PC Tech Computers!!

Ca
Review №76

They were friendly and sweet which made me feel great. There service was great. I would recommend them to anyone who has computer problems, to see them first. They helped me in so many ways. Thank you so much.

Ro
Review №77

This was my first time using PC Tech Computer Services and I must say I was very pleased with the service and friendliness. I got the laptop back ahead of the promised time and at a fair price. I will have no problem recommending this company and definitely will be using them again.

Ry
Review №78

Took my PC in to have the MOBO replaced. They got it done very quickly and for a very reasonable price. Great customer service and pleasant people. Would definitely recommend them.

Ke
Review №79

Went in to see about my phone and within the second I walked in he and his wife were very welcoming and showed so much hospitality. It took no longer than two hours for my phone to get fixed. Speedy service and great customer service. Love them!

Ro
Review №80

Very pleased with the repair and guidance provided. Mr. PC Tech is down to earth and affordable.

Ba
Review №81

Cleaned my computer, installed virus protection. They picked up computer from my house which for me worth paying extra. Returned it less than 48 hours, repaired. So far, so good. They are friendly, and best of all, are here in Dothan! Just a phone call away!

Is
Review №82

The staff here are very friendly and knowledgeable. They offered the best pricing around and fixed my laptop incredibly fast. I will most certainly return for any future work I need done.

Ti
Review №83

First time using this place. I am satisfied with the work and especially satisfied with how fast I got an estimate and then the call my computer was ready! I will recommend using this business to anyone that asks.

Fr
Review №84

Professional, fast, friendly. The y quickly figured out what was wrong with y computer (24 hours) called me to tell me and asked if I wanted to spend the money, within 48 hours my computer was ready to go.I highly recommend them for all computer maintenance or repair .

Jo
Review №85

Excellent work and friendly service! They repaired my laptop for a good price within a reasonable time frame. I would recommend them to a friend and will repeat my business with them in the future.

Gi
Review №86

Good people to work with. Great service! My computer runs so much faster. I will use them next time>

Li
Review №87

I took my laptop for repair. They were very friendly, professional and efficient. I highly recommend them! Excellent customer service.

Al
Review №88

Very satisfied with PC Tech, this is the 3rd pc fixed and we are very Satisfied with the service we received....Shawn thank you........Dothan Southside Auto Sales..

Ed
Review №89

I have been there multiple times due to PC and harddrive problems. Every time that I have gone to see them, it was an excellent experience. Their knowledge of computers are the best in town, along with their personality and professionalism is top notch. I highly recommend them for your PC repairs

La
Review №90

Fast repair

Jo
Review №91

I bought a new computer from PC Tech about a year ago and it has worked great. I recently took it in for routine service (annual). It was ready at the promised time at a fair price. Five stars.

Ja
Review №92

Ive had PC Tech work on my computers for over 15 years. I have found the owner Shawn to be one of the most knowledgeable people in the Wiregrass. My computers never sit for weeks with me having to call and check the status. He always gives me a follow-up in a few days, but in most cases within 24 hours. Cant find a better price in this area. I would highly recommend his company for both personal and professional needs.

Le
Review №93

Great customer service - very personable! Did a great job, on time and at a fair price. Recommend Highly

Du
Review №94

Nice customer service! Affordable prices. I will be back if I have any issues.

Ch
Review №95

I am a warranty holder serviced by PC Tech Computers. My video card went bad and the owner was able to repair my machine within a week. He also replaced a case fan that was going bad of which I was completely unaware. He saved me time and enabled me to resume my schedule of heavy computer use. The availability of a nearby and excellent service provider for my machine has been a great thing that has saved me hundreds of dollars in parts and labor. I cannot help but heavily recommend PC Tech Computers.

Sa
Review №96

Quality techs excellent

go
Review №97

Top of the food chainbest my family has ever usedthanks pctech

Ha
Review №98

Really good people there got my computer back in less than a week and got it a day earlier then I was told I would get it. Would definitely recommend and will from now on be going there for all my tech needs

Ca
Review №99

I decided to go to PC Tech due to the positive feedback I saw on google reviews. I had an issue with my computer charge port so I dropped it off to get it diagnosed for repair. I was later told it was the DC jack needing replaced and the repair would cost 150.00. I was blown away at the price so I decided to think on it. Shawn told me the part alone cost 50 dollars. I told him I would rather look around for another computer and I would like to pick up my computer. He told me come on by and pick it up the following day. A few days later I decided to pull it apart and see how detailed the work was. As I took it apart I noticed there was no hard drive in it. I called Shawn as he proceeded to say that that happens sometimes and his kid must have forgot to put it back in when they were looking for the issue. Additionally I found the part on eBay new for less than 20 dolllars. Not to mention the fact that the diagnoses when they originally took it apart would have been an extra screw to replace the DC jack which he tried charging me another 100 bucks. All together a very bad experience and I would rather avoid this place at all cost.

An
Review №100

Honest. Fixed my offices issues. No pressure for anything additional. And, btw, it only took a day. I cant promise that is what the time-frame always is. I would recommend them to any small business.

Information
11 Photos
100 Comments
4.9 Rating
  • Address:865 Honeysuckle Rd ste 3 & 4, Dothan, AL 36305, United States
  • Site:http://pctechdothan.com/
  • Phone:+1 334-792-6168
Categories
  • Computer repair service
  • Computer consultant
  • Computer service
  • Computer store
  • Computer support and services
  • Computer training school
  • Data recovery service
  • Electronics repair shop
  • Television repair service
  • Used computer store
Working hours
  • Monday:7:15–11AM
  • Tuesday:Closed
  • Wednesday:7:15–11AM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:15AM–2:30PM
  • Sunday:7:15AM–2:30PM
Service options
  • Onsite services:Yes
  • Online appointments:No
Similar organizations