It would be a great store if not for the staff. They are rude and unhelpful. Very counter productive.
I went on their website and chose to use the printing service because it said same day.. I paid for it and now it says it will be ready on the 31st.. I need it for tomorrow morning. Not good enough. Now Im out of my money .
Good place to get office/school supplies as well as fax/copy/print in addition to fedex drop offs but there appeared to only be 2 employees working and the line for services was long and slow. Oh, and apparently, now there’s a $2.33 fee for them to print out documents AND THEY DON’T TELL YOU nor is there signage.
A few weeks ago I purchased a file cabinet at Office Max. I received excellent service. Steven Barber helped me with choosing the right file cabinet and I was able to get a better grade cabinet than the one I was originally looking to purchase. And it was on sale! He went to extra trouble to find out about the coating that was on the file cabinet. Thank you Steven! With such great service this is now my office supply store.
Horrible service, 3 customers in the store and as many employees and I can not get anyone to talk to me. Good job Office Depot, never again.
The staff have no idea where anything is and are probably the rudest employees of any business in Dothan.Total trash.
I was in the store recently to purchase a gift for my husband. The sales associate, Malachi was so helpful and pleasant in helping me find everything I needed. Its employees like this that make me return to stores. Thank you, Malachi.
They charge 2.50 for copies now to be printed just in black and white. The lady at the service counter said it due to the Covid 19 virus. I think it is really sad and pathetic that a company uses Covid to raise the price of paper copies, to profit off a virus that has taken so many people’s lives.
They did an amazing job binding my book! I could not be happier. Attentive and helpful staff!
The manager was especially helpful and so was the other kind staff. I had gone there right from the office depot where they had me waste an hour and so unhelpful I appreciate office max and their staff. Thank you so much for helping with my desk. Im still trying to decide on a chair
There is a young man named Raza that works in the printing department. He has helped me several times and always, always, always go over and beyond to assist me with my companys printing needs. He is a great asset to your store! Thanks again, Raza, for being such a shining example of providing excellent customer service to your clients!
No help to get the right computer so went to best buy they were very helpful spent eight hundred dollors
How this place stays in business is beyond comprehension. Every time I go in there some part of their “printing services” is broken. Need to send a fax? That will take 1 hour for us to tell you the machine just isn’t working. Want to print something off an SD card? Well you can come in and try to print but our reader doesn’t always work. Save yourself some time and go to the Office Depot just down the street. They are always friendly and helpful plus their machines are NEVER broken.
Entire staff was friendly AND helpful. Rare commodity these days. Store was clean, organized and easy 2 find pricing.
The store had the products it was well stocked..the issue is no one greets you apond entry but I had literally 3 employees at the door..lastly I purchased a desk chair and just to get it from the back it took way too long..but I appreciate the team work with me paying for assemble the employees put it together and got it done alit faster then it took to bring it to the front. Very clean store
It was dead in there when I went in to make copies. Kind of a creepy vibe. Everything was cool though.
Boy named CJ working the register must hate his job. Very unpleasant and impersonal... Felt like I was bothering him. Manager was great. Store looks like its clearing out inventory...?
Josh was extremely helpful. Best employee Ive ever worked with at officemax
Would not make my copies, re a copy right issue she dreamed up. But, said I could make all the copies I wanted to, if I did it myself.Will not be back
Love that store. They were awesome.
Made a previous order correct at their expense!! Great service.
If I know what Im looking for its fine. No one speaks but most days I dont want to be bothered but it can make me feel unwelcome.
Nice selection; high prices (unless you catch a sale); printing section has only one attendant, so if you need assistance be prepared to wait. Ink cartridges can be beat on Amazon.
Thereally employees are e,tremely rude, and not customer service oriented, there was no one in the store, expect myself. I was waiting to fax one page, and two women were standing around talking, as a man was assisting someone on the phone for 25 minutes, he would put whom ever was on the phone on hold about 5 times and finally after I had waited the 25 minutes for him to get off the phone, he helped me, I had one question, it took him less than a minute to answer and I went about my day. I waited 30 minutes for 30 seconds of help.. and in the end he didnt even know, he said he didnt know and just pushed me to office depot. I really do not like any of the workersame here!!
Carries a lot of products just could use a more helpful staff
A decent well stocked office supplies store
Some things could be cheaper but the people there are amazing at what they do going there helps me alot with computers especially that guy there nigel he very kind and great at helping
If you like office products then this is the place for you.
They sell office equipment and supplies, also, printer ink. Everybody loves to shop for printer ink, right?
I was way OVER charged at printing ..first he said he cant make my purchase because the was overbooked then he charged me for what seems to be everything behind the counter ..mind you I been here to get this exact purchase before and it wasnt no where near this heavy price ..went back in for him to explain these bogus charges and he gave me 2 diffren t answers as to why he charged me so much .i dont believe in making a seen so I quietly left and I will not be returning .
Customer service is not to be believed no one payes you any attention they pass like theyre at 🏡.
Check out by cashier named Heather. Communication and interaction with people in general seemed to be very inadequate considering her position within the store.
Usually really good clearance finds.
The staff was helpful today
Staff very knowledge and helpful
Always good customer service!
They were out of receipt paper at the FedEx station, but Cameron worked with me to get drop off proof.
Has what you need but the prices can be tricky. Shop around..
Employee went out of her way to ask if she could help me and did just that.
The young sales rep, with the assistance from the customer service manager, ordered the item I needed.
Lost all my information I gave them for printing
Very helpful staff.
Great Customer Service
Real friendly staff
Could shop in OfficeMax for hours looking at all the things they carry. Staff friendly and found some needed things on sale!
Sucks...The employers are so unhelpful and stupid acting.
No customer service at all no help
Good selection
Great staff
They were great!!!
Supplies all my office needs
Didnt have what I was looking for
Good choices
Helpful staff
Awesome
Great
Helpful