Great place to find what youre looking for. They were friendly, knowledgeable, and willing to help you. Next time Im in the market to find another atv, they will be the first I check. Thank you Jay, Ian, and everyone else that helped us today!
Knowledgeably, friendly staff.My purchase was quick and efficient, with no delays or issues. The staff guided me through the whole process and we’re very helpful. Even made sure I trailered the bike correctly and sent me off the right way.Love my new bike!Thanks Dothan Powersports!
Such amazing staff and truly care about the customer. They were very professional and top notch.
Great to work with Ian on this purchase. Definitely wont be the last.
Excellent service. Made the purchase process very easy. Great group to work with.
They are very nice at Dothan Powersports.They are very helpful and friendly. They will not pressure you to buy anything. Just really great ppl. Will be doing more business with them for sure.
I had a great buying experience at Dothan Powersports. The salesman and other employees were very professional and made sure we were well informed about everything. I would like to say thanks and we will definitely be back. My husband and I are enjoying our Voyager.
Pretty nice place with a good selection of bikes and helmets. They dont cut keys but they gave me directions to a nearby place that got the job done.I have not had any work done at the shop but I understand that they charge more to work on older bikes.I really do enjoy their show room and everyone there was really very nice. I do plan on coming back.
Johnna is the best. Shes friendly and courteous. She will answer any and all questions I have. She is always smiling. She makes me feel like family. Always greets me when I step though the door. I will definitely recommend Dothan Powersports to everyone.
The service department sucks! The manager is very nasty attitude! I took a brand new bike there and after 3 days back the engine light on! They telling me 8 weeks before they can check it! Guess what eight weeks it is cause they were the only ones to touch it!
J.A. And Cory were extremely helpful and made our visit one of the best experiences we have ever had when purchasing a UTV/ATV. We drove over 3 hrs to purchase from Dothan Powersports because they are a top notch establishment and go out of their way to help with anything that you need. We are now a customer for life and will always return to Dothan Powersports.
Hardly any inventory. They need to do proper pricing!! $400 needs to be added to the tag for the RIGHT PRICE. Very misleading! Went to Marianna & paid cash with no hidden overhead pricing. Plus got a free helmet, 1st oil chg free & free diagnostics for life.
We bought a Mule 4010 and had a great buying experience! Cory was professional and a pleasure to work with. Highly recommend.
I was having a difficult time finding a Honda Metropolitan. My local dealer kept giving me dates shipments were expected, but they never came in. So I found one at Dothan Powersports. Although it wasnt this years model, it was still a brand new 2019 model. Very happy with my scooter and the service I received! :-)
Thanks so much for the way I was treated at your business.It was very easy and no pressure and very friendly.There was no waiting and I was very happy with the entire experience thanks so much MW
Great people very knowledgeable about the machine weve purchased
I spent months looking for Honda. Found some however no one wanted to work with price. Until I found Dothan Powersports! Almost 3k cheaper than anywhere near me for the exact Honda. Told me out the door price on the phone, and that’s what it was when I arrived. Very easy transaction and great service! MSRP pulse freight that was it! No dealer fees, assembly fees, nothing! It was worth the 2 hour drive. Thanks so much Dothan Powersports!! Keep it up!
Smooth and easy purchase with no gimmicks. Lots of selection and super helpful staff.
Very please with the service I got at the parts counter. I have some older jet skis Im working on and when I came up and told them what I was looking for Johnna and Tim worked together and found it and got it ordered. Great friendly service I will definitely be back.
Great place the parts department is excellent in customer service and super friendly they know what they are talking about and can help you get anything they need best place to get parts from 10/10 would recommend any one to go on in weather it’s looking for parts or a new toy great place
Good folks that make you feel like they really value your business. Would recommend them to anyone
Im a big man, and I need a solid machine or nothing at all. When I went to Dothan Powersports, thats exactly what I got. Mark was knowledgeable, friendly, and asked all the right questions to figure out what I needed and sold me a better ATV than I could have imagined. I will gladly return next time if this is the kind of service I can expect. Ill even buy everyone coffee if they tell my wife I got it on a 50% off sale
Very disappointed. I guess I could get into the details, but I wonder what good that would do me when the inevitable response will be a follow-up that just says I should call like every other one here. Sometimes mistreating people doesnt warrant a full explanation. I think Ive left two reviews the entire time Ive used Google.Without getting too deeply into the details, it was a little like having someone sitting at a table filled with food that they can understand how it feels to go without.
All businesses should have an employee like Tim Martin...he always goes above and beyond to help me with any thing I need....when I was looking for a side by side he was more helpful than the salesperson...give this employee a raise....he deserves it.
Its a good place to buy parts from and all the employees was nice and helped especially Johnna she knew what she was doing and got right to the part I needed
Cory was the best ! Professional, helpful. Was patient with me and let me look at everything and answered all my questions! Great service.
Went in and immediately had help. Great customer service and very fast with the whole buying process. Highly recommend
Great people, very professional. And a very nice building.
Was really disappointed with the customer service. Parents were asking about a utility vehicle, they didnt have one and didnt offer to take their number to call if they did get one. Just not the way I was taught to serve customers
Very helpful and knowledgeable Ill most definitely be back there later
Best price around. Paperwork was ready when I arrived and I was out in 30 minutes.
Had a close friend go in Saturday and try to buy herself a four wheeler, with that being said, she got turned down. Now explain to me how do u turn down a person with a high credit score 🤔. I take it u people sell to who u want to and that it
They contact people who have never contacted them. Where are they buying people’s information from? Seems pretty scammy to me.
Great experience working with TJ. He was super professional interacting with my 12 year old son over the phone while we were researching bikes. The experience continued in person when he helped Braack select the best dirt bike for his skill level and experience. Great show room and staff. Thank you all!
The sales associates that helped me went above and beyond throughout the process of purchasing my new bike. This includes the associate that helped me pick out a secondary helmet. Friendly and helpful bunch of people...
TJ and Cory were both very professional and courteous throughout our purchase! Thank you Dothan Powersports, we love our new toy!
If you are from fl and looking for side by side dont waste a drive go see kent Johnson at Florida motor sports in Tallahassee!!
We visited your store today looking to buy a side by side and an ATV. We had a 2017 HD MC and 2011 HD MC to trade in and a check in hand if it was worth trading in and paying some cash on top of it. We found what we liked and made the offer. Your salesman was super nice but declined our trade in because he said they didnt want them on the floor. So we left and went to Holland Motorsports and left with what we wanted and they had no problems taking our bikes on trade in and we even wrote a check for the difference since we bought more than we expected because of the awesome sales girl and the GM. As super nice as your salesman was, he cost you money today. Im sure it wasnt solely the salemans decision but I think he could have tried a bit harder to keep us as customers. The bonus side of all this is that we found an amazing restaurant next to your business. The attached photos are of our bikes and new toys from Holland Motorsports.
Very well managed, great service.
Mark was awesome to work with. He was extremely knowledgeable and helpful and we look forward to many years of use of our new ATV! We will definitely use Dothan Powersports for any future purchases!
Great experience at Dothan Powersports today! The whole process took less than an hour, and the help we received was top notch. I would definitely recommend Dothan Powersports!
We just purchased a 2021 polaris atv yesterday... even but a deposit down to hold it since they had one coming in in the truck last Friday... nothing was shown to us about the four wheeler we didnt get to see if everything worked probably or not the guy drove it up and the trailer said here is my card call if you have any questions ... well we get home started looking at it hit the winch button ... it goes out but when you hit the in button it does nothing what so ever .... so we called and the man in the phone ask us to hold while he talks to his service department... he comes back on the lines and proceeds to ask us if we can bring it back !!!! We literally just brought it home why was this not tested or shown that it worked in front of us ... usually when you buy something with less than a mile on it you automatically assume everything works properly and do not need to take it back in less than two hours of having it ....
Dothan Powersports Was by far the friendliest most easiest place to do business with. A special thanks to JA, Cory and the former Coastie mechanic. Y’all work as a cohesive team and the pride you all have shows!
Great group of people to deal with! The whole process went smooth. Outstanding service from Ian and everyone involved! I will be back!
Staff was very nice and helpful, paper work was fast and easy
Awesome place! Very helpful and pleasant people working there, made me very comfortable. I will recommend this place. They also had what I needed for my bike.
Customer service was great. We didnt feel pressured at all to buy anything. When we had questions, they were available to answer.
Please do NOT do business with these people. I spent almost 30 thousand dollars on multiple 4 wheelers. I live an hour away from this dealership. I made pre-arranged service plans so I would not have to make multiple trips. Upon my arrival I watch the service manager eat his breakfast for 10 minutes before he even acknowledged me. When he did finally speak, he told me I was a liar and he wasnt keeping with our arrangement. He told me Ive been here 25 years and I will do what I want. Asked to speak to the manager and was told The service manager gets yelled at by almost everyone well what does that tell you about the service manager? Not to mention they they had one of my 4 wheelers for 26 days to replace a faulty key switch.. So 4 hours and hundreds of miles and a day....waisted. great job!! I am a veteran and retired public service.. please check yelp reviews to further my point!!!Now the manager wants to count seconds. instead of listing to the customer. Please read the reviews on yelp. Your service manager and your complete lack of holding bad employees to a standard are going to ruin your business. I hope it does. I will make sure everyone I know does business elsewhere. You are not a bright individual. Most Employers would look at all the problems you are having and do something about it. This is why you can keep employees. This is why 2 people walked out on you today. No one wants to work for a shotty operation like you run. Good luck!!!!
After visiting another atv dealer in town whom ignored us, as soon as we walked in here even though they were busy someone immediately greeted us. Customer service and knowledge of machine was wonderful. Appreciated the no hassle approach and quick financing. Thanks for a easy transaction.
The workers are very kind and helpful
I walked in around 11:45 on 2/26/21. I am a younger man, and I walked in with my even younger cousin. The sales person in charge of the motorcycles was very helpful and friendly, however once we got to the atv section, the salesman didnt seem to think we were worth conversating with. I carried in enough cash to purchase a new atv. I left with the same amount due to the lack of customer service. I decided to go with another dealership, whom I paid cash for a new atv. This will most likely be my last visit to dothan powersports.
Great customer service definitely will be back!
I bought a Suzuki King Quad 500 love my quad rides and handles great! The staff was freindly and helpful. I would recommend Dothan Power Sports to anyone wanting a ATV.
Friendly, pleasant, professional, knowledgeable staff. Entire experience was excellent. Purchased new CFMoto 600 Touring and a trailer to haul it. Perfect 5 star for Cory, JA and Ian. Highly recommend. I recently moved here from out of state and they all made me feel very welcome.
This place is AWESOME! I’ve been in this store several times before deciding on what I wanted and every time the staff was friendly and ready to answer any questions.
Salesman never greeted us. We had to go over to him to ask about a side by side and as he was talking he walked away from us to go greet another customer. Not first time this has happened there
We highly recommend Dothan Powersports and especially Tim in parts! These guys went out of their way to locate multiple parts for an ATV we purchased at our local motor sport store that ended up getting damaged. Unfortunately, the local store couldnt be bothered to even attempt to find them. Tim spent quite some time locating the correct parts and communicating with me. We will continue all further business at this establishment! These guys made 3 little kids VERY happy!
AJ was very informative and made purchasing my CFMOTO 500 CFORCE a breeze. Hopefully any repair service that might be needed in the future will be as pleasant as the purchase. Thank you Dothan Powersports!
Just like going to a big car lot there not gonna try and help you unless it benefits them
Very nice showroom with a great selection of what we were looking for. Well worth the drive from Panama City. Friendly salespeople and an easy purchase!
I love them. So kind.🤗
Everyone was awesome they took care of us and it didnt take long at all! Everything was explained thoroughly! We would recommend you all to anyone!!
They have a great selection of four wheelers and other equipment. Their employees are very helpful and friendly.
Sales was good, but I got my two brand new CFMotos home started riding them and heard a scraping noise on mine. I got off and looked both bolts had not been installed on the front skidplate on either vehicle. I should have asked if they had any screws leftover! Look your atv over carefully before bringing home and dont trust the service department!
Super friendly and helpful staff
Accolades to DPS. I was in a pinch at Christmas. My grandson was getting his first motor bike. Grandpa decided to test drive it. I broke the valve stem to where it would not hold air. Despite an incredible work load and me being a walk in they took pity on me and replaced the tube straight away.
Super friendly staff, and they made everything as quick and painless as dropping a large sum of money can be. Will definitely be using them again.
Only 4 stars because I had to find someone to speak with, didnt get the greeting we expected. Other than that great group of people to deal with. I found a discounted ATV on their website which was actually a mistake and they honored to deal anyways. Will go back for future business for sure. Happy with my purchase happy with Dothan Powersports.
Great customer service by all employees Ive encountered over the last few weeks.
Walked in ready to buy. Salesman just talked about price and deposit without even showing us the unit. 5 minutes before he didnt even know he had it or what kind it was.
Great guys.
Got a fair price on a nice bike without any hassle. In and out quick. Friendly and prompt service.
Had a very great experience with the team at Dothan Power Sports. TJ and Cory did a fine job and answered all my questions. I recommend them! Will definitely do business here again.
Top shelf customer service. The owner, Don Owen, is a great guy and member of the local community. We go to Dothan PS for everything for the boys dirt bikes
Matt and the Powersports team were awesome to do business with. They are very professional and take the time to cover all aspects of the UTV. I look forward to doing more business with them.Adam M.
I had the same experience as Nate down below. I buy tires online that I use for racing. I just moved to the area and needed my tires changed so I called up the local dealership to see what they charge to mount and balance when I bring the wheels off the bike and hand carry tires. The service manager was very condescending while informing me that they dont mount tires they dont sell. He also went on to mention that they sell tires cheaper than anyone because we get tires by the truckload. They were not able to get the tires I use.Needless to say, that one interaction with them is all they will get from me.
Visited the store today to look at dirt bikes with my dad James Wamble. The staff at dothan power sports took amazing care of us. Very professional, personable, and helpful. Awesome experience!
Thanks for going the extra mile. You sold me 2 great toys at very reasonable prices so I didnt have to shop around. Great service, Ill be back to purchase more goodies. Mikey
High pressure sales technic, unknowledgeable sales and parts department, and not willing to adjust price to be competitive in modern age shopping experience. Saleing rzr 3-4 thousand higher than competition.
Dothan Power Sports was recommended by friends and family. TJ helped us with our questions about the ATV we were interested in. But definitely was not pushy or trying to sell us something we didnt want. We were very pleased with the overall transaction. Will be recommending them to others.
I am happy to report, that Dothan Powersports stepped up and addressed the concerns I had regarding the service department. Sometimes lack of communication can escalate an otherwise simple explanation. I am satisfied going forward our pioneer 1000 is in good hands. Thank you for making us feel that we are a valued customer.
Staff (J.A.) was helpful and promt.
Dothan powersports has got a helpful staff they are always kind and the try to take care of there customers to the best of there abilities and I appreciate there help with getting my new bike I love it. I just want to tell them thank you again for your time and help
Beautiful with a motor to fit any body type or desire
Just purchased a new 2020 Kawasaki KRX 1000. This past weekend the axle was sliding out (which has been a known issue with the new KRX). I dropped the machine off Saturday. On Tuesday when they reopened Kawasaki overnighted the new parts and on Wednesday afternoon the machine was fixed!! Jay Thrasher and his service department got it done very quickly and correctly. Can’t thank them enough!
I was extremely happy with my experience at Dothan power sports. I got a good deal and was very pleased.
I havent ridden in a few years and even though Im 65 now with various ailments, I got the bug again. I had sold my custom bike and I wanted to change to a smaller metric, so before I got a bike, I needed a helmet and gear. Tim was very helpful and put me in the helmet that works with my glasses and budget, and helped with a jacket and gloves. This is a truly friendly atmosphere.
Awesome service BEFORE, during and AFTER the sale! These guys are super easy to work with and work hard to make this a pleasant process start to finish. Great selection, pricing and service. I’ll never shop anywhere else!
Lady was well informed on her products and great
The entire team has just been fantastic to work with as I came up from Florida to purchase a couple of jet skis. Well worth the drive. The buying experience was great but more importantly they have stood behind their products and support has been excellent.
Awsome staff! All my questions where answered and pricing was amazing.I would like to thank Kevin Gardner he made sure i was taking care of in everyway from questions about the bike i wanted to buy, to what kind of gear i would need. The best was he let me look around and not smother me. Thanks again guys Love you.
Everyone was very nice and knowledgeable about any questions we had. Very easy process to buying our new four wheeler!
Our experience at Dothan Powersports was great. Everyone there was very friendly and eager to help. But our salesman Mark was the best! He is very knowledgeable and walked us through the whole process, making it so easy. I will be recommending Dothan Powersports to everyone I can.
I purchased a Kawasaki Mule from Dothan Powersports. My experience was excellent. Don, Ian, and Mr. Causey were very helpful and I think Don gave me an excellent price. I would recommend them to my friends. I hope my subsequent trips for service and maintenance go as smoothly as when I made the purchase.
Do not take your ATV or UTV to them they charged twice the amount for serving, than they do inTifton, ga. They changed three hours to change the oil on my UTV. There no way it should take service center three hours to do the service.
Great customer service! Friendly. Got us a great deal. We appreciate JA and the staff!!
Update: I was only able to ask him one question each time he came up. He kept asking if I was ready to buy and then walked away when I wasnt. I called my step father to guarantee I could pick them up by the 13th because you refused to work with me on that. Its almost like I work for a living and 6 days with no extra weekend pickup isnt easy to schedule. I had to Google the model and reviews because all JA can say is he doesnt know and 500 times that its a 30 day warranty.... My daughter had my phone when I left. I know because she was on it to stay busy because of how long it took. Im buying locally and guess what? 60 day warranty and first oil change on them. He kept telling me he had to talk to a manager about everything I asked. He never even knew a single answer. Thank you for the response and confirming i made the right decision leaving and not purchasing from your establishment.Great products. Staff needs A LOT of work. I was going to buy two go karts and had the salesman, JA, constantly walk away and help others in the middle of the sale. I wont return and wont get services there either.