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T-Mobile
1101 W Warren Ave Rd, Detroit, MI 48201, United States
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T-Mobile

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Se
Review №1

One of the nicest T-Mobile’s stores I’ve been too. Everyone Is very nice! One employee specifically, Carolina is very helpful. Great person, very professional, positive attitude, respectful, and very kind.

Re
Review №2

Great Customer Service, The Whole Team Was So Polite to me and 6 year old son, every question i had asked them they had answered which is always a plus in my books 😇 they helped me out with my decision to get an iphone . By far the best customer service i have ever received and i will definitely be recommending tmobile to my friends and family 🙂

De
Review №3

The employee took my iPhone 11 and disappeared. T-Mobile knows, did nothing and I’m still paying it off. I’m leaving as soon as my contract is up. New employees now but I’d suggest not going.

Ja
Review №4

If you are a young person and are used to dealing with technology, great, go to this store. If you are trying to help an older parent or relative make a change, do not send them to this store. The reps in this store are not adept to dealing with an aging customer. Customers of a certain age need everything to be made plain. Any charges need to be explained up front. And do not try to upsell them. This store is strictly for someone who knows how to speak Sprints language. This may not be relevant for everyone, but their customer service style made for a very frustrating experience for my mom and I.

le
Review №5

I love it there

Ma
Review №6

The employees here are helpful and polite. Got my phone and transferred it painlessly.The only thing I thought was bad taste was the couches behind the glass were really ratty. Should get some new couches cause those look bad.

Sa
Review №7

I never had any hassles here. Service has been good so far.

Jo
Review №8

Got an iPhone 11 pro super happy about there trade in program

Jo
Review №9

Excellent customer service. Amiable sales associates, very helpful

Ki
Review №10

I love this store they are so helpful especially Alex she is the best Sprint Representative I’ve ever met

St
Review №11

Sales associate was awesome. He fixed my phone after having problems for months.

Sh
Review №12

Costed me 21$ to get a sim that I was supposed to get for free in the 1 year free offer (bring your own device).

So
Review №13

Wide variety of food and produce choices...clean store...great location.

Ch
Review №14

Very professional and friendly!! If youre looking for phones I highly recommend this Sprint store😊

D
Review №15

I had a great person service me here

Al
Review №16

Horrible customer service. Manager was too incompetent she told me she was unable to activate my old phone because it wasn’t compatible with the network anymore mind you it’s an iPhone 7 I had to go to another store to have it done. The store manager and some young lady essentially didn’t want to help me because I refused to upgrade. Horrible

Ju
Review №17

Alyxzander knew exactly what was wrong with my phone! My battery was no good....He looked out and gave me a good deal. I end up getting the new Galaxy 8 plus a long with a car charger, screen protector, and my favorite color case! Anytime something is wrong my phone Alyx is Tha Guy! To see! O yea the Tee is also cool. They all have great personalities and willing to help with no problem! 10 Stars!!

Ne
Review №18

Straight forward polite no nonsense. Seem too interested in selling upgrade, but still professional.

Ma
Review №19

My iPhone 7 plus is not bad

ni
Review №20

Alyxzander worked hard to make sure I got my phone activated, and tried every avenue to make sure I got my stuff together. 5 star customer service for sure.

Br
Review №21

Slow ppl ! Act like they dont want to be at work tbh

Ch
Review №22

Store Manager was very helpful but Sprint just sucks.

Mo
Review №23

Nice, no non-sense but the premier phones are neeeever in stock. Had to go in 3 times to get the iphone.

He
Review №24

Beautiful

Co
Review №25

In and out in minutes. Staff was superb !

De
Review №26

Got a clip,friendly staff, bluetooth not available

ma
Review №27

Nice people work at this store

Th
Review №28

Good service

Ch
Review №29

Manager is very cool

Je
Review №30

Very helpful staff

Th
Review №31

Business Very Professional.

St
Review №32

Excellent service!!!

Ne
Review №33

Good location

Ha
Review №34

GOOD SERVICE

Ti
Review №35

Very friendly and professional.

Ev
Review №36

Eric is a definite asset

As
Review №37

Okay customer service

Information
9 Photos
37 Comments
4.1 Rating
  • Address:1101 W Warren Ave Rd, Detroit, MI 48201, United States
  • Site:https://t-mobile.com/store-locator/mi/detroit/w-warren-ave-john-c-lodge-fwy?y_source=1_MTcwMTMzMDUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 313-831-3131
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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