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Xpert Car Care
17321 W McNichols Rd, Detroit, MI 48235, United States
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Xpert Car Care
Comments
Br
Review №1

I caught a simple flat tire and this shop tried to charge me 800$ saying my brakes was locked up and that they could not change the tire without unlocking the brakes. I was able to release my own brakes just by getting into my car and pushing the emergency brake button lol. This place is a huge rip off. BEWARE LADIES

Ma
Review №2

Tony and Jackie as well as the staff are so professional and kind. They are the Absolute Best. I live outside of the D, but I will continue to business with them always.⭐⭐⭐⭐⭐

Cr
Review №3

Tonys team at Express are very good. Never have any complaints.

Kh
Review №4

This Place Is VERY HORRIBLE. Believe Me... It’s so much that I don’t even feel like explaining but just know this is not where you want to take your car. The employees steal out the cars as well. They are not all the way familiar with mechanic work on cars either. If you don’t want to lose out on your money or your valuable time, then your best bet is to not come here ever. And spread the word on how they treat their community with no morals or dignity. Please learn from me and inform others about this cricket shop. It’s already hard for some people to have the money to get their cars repaired then turn around and your car is in worse condition after struggling to pay all that you could for it in a timely manner .

Pa
Review №5

They were friendly, professional, reasonably priced and great service...I will get all my work done there and recommend anyone who cares about good work on the vehicle to check these guys out. Thanks Tony & Team👍💯😊

eb
Review №6

A lil pricey but you get great service and Tony treats you like family.. so you will get your money worth

Mc
Review №7

Scam alert scam alert they do not fix cars right you been warn never go to this car shop or you will get the worse

Lo
Review №8

Will be writing a detailed review about this company in the up and coming days. So far had a fuel pump replaced like two freakin days ago and is sitting stranded while the vehicle is doing the same things that caused me to take it to there shop in the first place. Will follow up with y’all and the BBB if this isn’t resolved in a timely and dignified matter

My
Review №9

Expert workmanship from experienced car technicians.

gu
Review №10

They came got my truck and i got it back the next day ok deal for all the work they did ill be going back

O.
Review №11

So far just had communication

Tr
Review №12

They are very professional. That’s all!, but as to timing, attentiveness, honesty, and pricing is all HORRIBLE and HORRIFIC SERVICE.... and staff and Tony were both easy to work with but when it came down to service aht aht.... I went in on a Monday morning when they first opened up told them about the key problems with my vehicle that I was concerned about also asked for a diagnostic for 10.0 they called later on that evening telling me what was wrong with the car..... after explaining what was just fixed they still proceeded to tell me that these were the issues to my car running faulty so Tony introduced me to the 90 days same as cash option asked me what was my budget and he’ll get them to work..... after the loan I was still out 300.0 then called after 2 days telling me that didn’t work so they gotta go another approach another 125.0 after 2 days and me basically harassing Tony to pick up my car I was told that didn’t fix the problem another 200.0 after explaining to Tony who brushed me off I told him that they should’ve fixed the major repair first and then minor repairs if it didn’t was and not the only way around...... MORAL OF THE STORY IS THEY MISDIAGNOSED MY CAR AND DIDNT WANNA GIVE ME A DISCOUNT OR REFUND FOR THEIR MISTAKE...... ATTN: get a second opinion before letting them service your car..... when it’s followed up by the 90 day loan RUN...... it’s day 5 and I still don’t have my vehicle

Ra
Review №13

Nov. 2019 Tony wouldnt tell me the price for the repairs until he found out how much financing I was approved for. He used all of it. After 2,400 dollars my car still has a leak. The first time my air bag was stolen, my horn and the controls on my steering wheel no longer worked, and one of three pairs of sun glasses were stolen out of my car. Second time I had to pay 429.99 out of pocket not even 90 days later for a totally different repair for the SAME leak. AND another. pair of my sun glasses were stolen from my car. Im not finished paying on the financing yet and MY CAR STILL HAS A LEAK.

Ci
Review №14

They. Let. Their. Workers. Steal. Items. From. Customers. Cars. And. They. Didnt. Do. Good. Work. Had. To. Take. Car. To. Another. Dealer. Plus. Rip. Off. On. $ 1,000. Just. Bad. Business. From. This. Place

We
Review №15

Honest workers. Good quality work. I would give them five stars except they are way over priced.

De
Review №16

Ask me Later

Au
Review №17

More then needed 😜

Ja
Review №18

Terrible service left two of my bolts loose on a lower control arm

Ki
Review №19

He really care for the community

Information
9 Photos
19 Comments
3.6 Rating
  • Address:17321 W McNichols Rd, Detroit, MI 48235, United States
  • Site:https://xpertcarcare.com/
  • Phone:+1 855-468-8669
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–6:30PM
  • Tuesday:7:30AM–6:30PM
  • Wednesday:7:30AM–6:30PM
  • Thursday:7:30AM–6:30PM
  • Friday:7:30AM–6:30PM
  • Saturday:7:30AM–4:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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