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Unique Auto Repair Inc
15327 Joy Rd, Detroit, MI 48228, United States
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Unique Auto Repair Inc
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Ro
Review №1

Tom the owner is extremely knowledgeable and works with everyone if you need help with pricing. Mike is diligent and extremely efficient with his work. Haslem is very skilled when it comes to electrical work. I have been coming to them for years to get my auto repair work done and you want someone that you can trust to do the work right and you also want someone WHO WILL TELL YOU THE TRUTH ABOUT A JOB, even if its difficult to hear, even if that means they lost out on the job.

He
Review №2

They said I had to wait for three weeks for a auto electric to look at my car and still didnt fix the problem they charge way too much and take advantage of the elderly

Te
Review №3

Great service very accurate on the work that needs to be done. Will recommend this place for all types of vehicles. I have a Saab and this place always keep me riding

Ta
Review №4

They are usually my go to but, they recently misdiagnosed my mechanical problem, which led me to believe theyll do the same again. They may have even misdiagnosed issues with my vehicle in the past. I do not trust them at all!

De
Review №5

Excellent staff who knows how to repair a car they go beyond the Call of Duty great deals and prices on their repair and when they repair something it is definitely repaired wonderful just wonderful place

Na
Review №6

UNIQUE is right! Best customer service and quality work I’ve ever experienced at a shop. I recommended all my friends and family here. WOW WOW WOW. Fast service, great warranty and very professional. You won’t be disappointed, check them out.

N
Review №7

They do good work but can be expensive.

Su
Review №8

Very nice place and the people were friendly. Honest and up front about what my car needed. Ill be taking my car there again.

Ju
Review №9

Great service very good prices (just make sure you ask if there is anything else your vehicle needs)they dont check unless you ask

Za
Review №10

Great prices and Fast service great friendly staff.

Do
Review №11

Had them fix my Antifreeze radiator, manifold from leaking out completely, and next had them put me in a new battery in on last Thursday morning!

Sa
Review №12

Amazing service. Quality work. In and out

ke
Review №13

Tom AND staff are very honest and reasonable.

Qu
Review №14

I have been doing business with the owner of this shop for over 10 years or more. When he was around the corner off greenfield. Stop by and ask for Tom. He will get your car taken care of..

Ji
Review №15

Great service

Ta
Review №16

Ive been going to Tom for 15 years. Ive had 3 cars and he and his team have always taken care of me. The owner Tom gives the facts and not something made up to take your money. I can get a ride to work, home, etc. The guys know me and some even greet me by name and hugs. I encourage anyone to give them a try for your next repair.

Ha
Review №17

Great work. Reasonable prices and friendly staff.

Do
Review №18

Always a great experience!

Ka
Review №19

They do good work have good service and are fair when dealing with customers

Ka
Review №20

Fast and friendly service

Mr
Review №21

They did a great job

Fa
Review №22

The best mechanic I’ve ever been to. The owner is very honest, a great guy, and he is always there to help. The prices are also good too!

Do
Review №23

I have been taking my car to them for years..,for I want to say almost 10 years....never had a problem....and they were my go to mechanic...even when I moved out the neighborhood....took my car to them to get my brakes done (as they have done my brakes each time I’ve gotten my brakes done on any car I’ve had) right they did front pads and rotors...rear hardware kit, Rear shoes, rear drums, and something else me receipt is at home and I’m stuck in someone’s driveway. I got my car fixed on 8/12/20....Friday 8/14 I smelled burning and my car was decelerating on the freeway. My car is a 2005 so I’m like is there an electrical issue...nonetheless it was still drivable.Saturday there was smoking coming from my tire and the burning smell and my car didn’t want to accelerate...I left my car and my grandmas and took it back to them on Monday...they had to tow it.They claim I needed some part for it idk...they never wrote a receipt...told me I had to pay for the tow and the part $100 but give it to them when I get it...I told them I wasn’t aware I had to pay anything but whatever...I trusted them and assumed the issue was fixed. Next day same issue...I got stuck driving...smoke...brake was sticking...I called them they told me to bring it...had to bring it the next day because I couldn’t drive it continuously...as I live 35 miles from the auto repair facility...took it back they said they fixed it...they replaced all the parts again....I drive it and I get stuck 7 miles from the facility...same issue...they send who I would assume is the manager or senior mechanic...he comes to where I’m stranded and said my emergency brake was clenching the drum or something...I told him I never turned my emergency brake on...I never had a reason to and it wasn’t having these problems before they fixed my brakes...they towed it to the facility and Claimed they fixed it...I said did you drive it? They claim they drove it on the freeway...it was good to go...I go get my car and drive it around the block where it was “fixed” several times and the same thing happens once again...now I’m stuck in the dark...spent $50 on Uber for 2 rides...luckily I’m over a relatives house and can get a ride but I’m not sure what they did this time but they never drove my car on the freeway because I have the same amount of gas in it and if they would have it would have locked up on them...hopefully they will make this right and pay someone else to fix my car or give me a refund...I have lost money dealing with this issue...can’t even run my business...I’m a pretty calm person but I am extremely frustrated with this situation and am done.

Re
Review №24

One of the best Auto shops in Michigan by far. A place that has great service, good prices, a honest owner name Tom that will give you five star service 6 days a week. Also, they have fast service.

To
Review №25

Great customer service. Theu took care of my issue in record time. The manager Tom was very informative. He and the other men did their job with precision. Ill be taking my car their from now on.

Sh
Review №26

Love Unique Auto ...Their very Honest when it comes to dealing with my car they do Good Work and dont try and rip you off... Tom is the Best

ta
Review №27

Recommend to anyone needing car repairs. Tom is great and fair. Wont go any plave else.

Sh
Review №28

Great service. Highly recommend.

MA
Review №29

Unique has been our familys go-to for all our automotive needs since moving to the Detroit Metro area. The service is top notch and the technicians are A1. I must add that Tom is the best!

Sh
Review №30

I was recommended by my cousin ...they did a great job fixing my car ...Tom was very reasonable and affordable...I will return with any repairs in the future

Ma
Review №31

Great place to get your tires aligned, and speed balanced, they are pretty friendly but super busy at times

Th
Review №32

Totally satisfied..got my chevy right

Ce
Review №33

Came here for a tune up and my car ran excellent afterwards. I highly recommend this place.

wi
Review №34

Very picky about who works on my vehicles. Been dealing with Tom for years. Always goes the extra mile to make sure you are satisfied with the service and price. Would higley recommend.

Te
Review №35

This is the best place to take your car hands down!!Dont play no games with price and services. Wont take it no where else.

Tr
Review №36

Great service and great prices! I really like the way they do business. I never got the feeling of dishonesty from the employees here. I would definitely recommend this auto repair shop to family and friends.

Wa
Review №37

Great mechanics, straight up with you. Good pricing, tell and show you whats going on with your car/truck.

MS
Review №38

Amazing service and reasonable prices. Tom is the best. I highly recommend this place.

Gi
Review №39

Very friendly, timely and great price

K
Review №40

They ight, they seem kind of pricey. But they the only ones that can pinned point my repairs and get me out in a day.

RY
Review №41

Tom is very helpful.

Do
Review №42

Have been taking my car to them for years...even when I moved out of the city I still drove 30 miles to get necessary repairs done...they are always so nice to me and very fairly priced...i recommend unique auto to everyone!

Sh
Review №43

I needed a starter put on the car it took them 30 minutes to do it $75

Al
Review №44

Unique fits the business, honest service and having a great peace of mind that your repair was repaired correctly. Tom was amazing to deal with!

To
Review №45

Great fast service 😁

Le
Review №46

Love this place they always take care of me when I come in! Best place for any service!

De
Review №47

They always can fix my bent rims on tires. Convenient and fast

Ja
Review №48

Anytime I have any problems with any vehicle I have I take it to my mane man Tom at Unique auto care... this guy has a good heart and will do everything he can to make his customers happy

Je
Review №49

Great experience. They took our car first thing in the morning, had it taken care of quickly and did great work.

Je
Review №50

Man every time I go here it’s always great prices and straight forward business. Tom is the manager he’s a stand up guy.

An
Review №51

Great auto shop put four different transmissions and grand prix and didnt charge me a dime. Every time my car broke down they was always there for me,Just like family would recommend this auto shop to anybody, Good fast service Toms the greatest.

Ch
Review №52

Brought my chrysler Pacifica they did good work on motor mounts n diagnosis thanx

an
Review №53

Tom is the best good shop to take your car to!!

ro
Review №54

They do good work

Am
Review №55

More than 4 months to install rusted engine he sold me rusted engine, engine seized. Wouldnt fix, even though wrote warrantied on recipet. Experiencing the racist, derogatory comments he makes about customers and people is enough to give firm understanding of shop owners beliefs. Guys a crook. Stole covers, parts that he stated I did not need so he claimed as his own, (why would Cadillac be so stupid to put covers over everything. They are not for you to steal). Has on going state complaints, credit disputes, BBB complaints, etc. Has his friends writing insufficient posts/reviews. Overall, stole my money, currently still suing this shop for damages done to body, rims (witnessed him drift my car on not and greenfield), other damages done to vehicle. If you complain or ask for a recipet he will threaten you. CALL 911, YOU DONT HAVE TO TAKE HIS THREATS, DO NOT LEAVE WITHOUT RECIPET.

Ja
Review №56

Good service/ nice prices

Al
Review №57

Very good courteous trustworthy and does job to detail and straightforward with knowledge

No
Review №58

Each time I have utilized their service they are always polite and professional. The work that theyve done on my car was sufficient without any hiccups.

Ja
Review №59

Nice prices for the work needed on your vechile.

go
Review №60

They did a pretty good job.

Tr
Review №61

They are very nice and quick and Tom is a good guy

sa
Review №62

I wish I can give them 0 star they are Liars they told me to change a lot of part they said is not good I went to different mechanic to check or to make sure before I change them so the 2nd mechanic he told me is nothing wrong with them he save me a bout $700 dallers Tom and his team they are a crook you get watch out I will never go there again and I will never recommend this place to anyone

Ti
Review №63

Quick

E
Review №64

Always great service

Do
Review №65

Great place a lot better than Firestone

Ni
Review №66

Helpful and great prices

Do
Review №67

Great, fair prices and very respectful

N
Review №68

This place is awful, it takes them forever to fix your car. They put faulty parts in your vehicle and pretend to play dumb when they dont work. I would rate 1 star if I could.

Ma
Review №69

Fast and accurate service

Co
Review №70

Great work fair prices

Am
Review №71

DNT trust em

Da
Review №72

Seem pretty honest

Al
Review №73

See Tom hell hook you up

pa
Review №74

Convenient shopping

Mi
Review №75

They alright

Mr
Review №76

They always get the job done! Toms the man!!!

Ja
Review №77

Great and fast

Da
Review №78

Good pricing

Vi
Review №79

B.s

Mr
Review №80

Very Rude Customer service!!!!!

Information
6 Photos
80 Comments
4.2 Rating
  • Address:15327 Joy Rd, Detroit, MI 48228, United States
  • Site:http://detroituniqueautorepair.com/
  • Phone:+1 313-945-7661
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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