I have been coming here for the last 30 years. Family owned and operated. And always treated great with quick reasonably priced repairs. Never disappointed! I dont even price shop anymore. I just head straight there.
The owner is a Awesome Man. He makes sure you are getting the best deal. An I appreciate that he got my back rear window together. Hes funny and most definitely will continue to get my business. 😁
Dealt with Hank at Western Glass. Great guy, honest, and upfront. They ordered my glass and got it in with no fuss. Worth the price and more.
This place is excellent! Great customer service, they treat you like family. They open before all the other shops. They vacuumed my car of the broken glass. Got me in and out in record timing. Prices are good. I highly recommend this place and would come again.
I absolutely love this place! Helpful and professional staff! Great, reasonable prices! Fast and efficient service! You cant ask for more! I recommend highly!
My experience at Western Glass Co. was pretty pleasant especially considering its never fun to get a crack in your windshield. The gentlemen helping me was friendly, informative, offered me a free soda while I waited, was upfront about the time to repair and the process and very educational. The price beat out competitors and I learned the two guys working there had over 70 years of experience between them. They served me same day and I was in and out within an hour. Im so glad I went here compared to other big names I called which are not small businesses and dont have this level of customer service. If I have to spend money on windshield repairs, at least Im glad I did it here.
Clean, reasonable, friendly. FastService. Thank you
I have been coming here for over 30yrs. Grew up in the neighborhood. Great prices fast and friendly service. Hank is the best. Keep up the good work.
I am really happy to had chosen western glass company amazing people, hard worker and good price
The hours arent customer friendly, and neither is the owner. But they have rhe best prices anywhere, the sevice is fastand the installations never leak. Highly recommended.
Good speedy work. The owner is nice.
Driver window completely shattered in a million pieces last night went to them this morning.... Vacuumed the car out for me and everything..!! I want to thank you guys for your understanding and definite patience..!! Quick, fast, definitely help with pricing..!! I will return once I get my mirror 😁😁😁😁
I dont think I have ever been so excited to give a business 5 stars as I right now. I needed to get my windshield replaced and my mechanic at Mack Garage told me to go to Western Glass. When I called and spoke to Hank, he was very polite and told me that he works for me. I showed the next day to have my windshield replaced. The work took about 45 minutes at the most. Hank kept in the loop of the entire process and all they were gonna do. Western has fair prices and great customer service, they treat others how they want to be treated. But what I like most about Western is the Hank is a fun guy to talk with. I bet he has a ton of stories to share. I cant recommend them enough!
I Called a couple places to get my driver side window fixed and felt the prices were outrageous. I came across Western Glass Company and read the reviews and gave them a call! All the reviews were on point! Was given great service and amazing price! Trust me when I say look no further this is hands down the place to come to!!! ❤
Quick and reasonable!
Ive been here twice and both times I was truly happy with the service provided. Hanks the man to see for window repair.
This place is Great! Hank is the owner and has been in this location 51 years. I have taken different cars here over the years. The service is always friendly, professional and affordable!
They good people I always go there
My family has been going to WGC for years... finally got my chance! Great customer service! Very friendly! Ive recommend friends in the past and will continue to.
Always professional. Does awesome job everytime. The boss Hank gots 2 luv him.. He so crazy.. But professional.. Wouldnt take my business anywhere else.
Before turning in my leased vehicle, I needed to get my cracked windshield replaced. I called Hank at Western Glass and he looked up my VIN to match the windshield.A week later, I called to see if he could get me in and he still had the information. I got right in and he replaced the windshield within a half hour at a great price.If youre looking for quality replacement with fair pricing, Hank at Western Glass Company is the place to be. Ill be coming here for all my future needs!
This past winter, I walked out to go to my car to find my windshield was shattered. I scrambled to find anyone that would replace it in a timely and cost effective manner. I had zero luck until I called Western Glass! Not only did they get me in within 15 minutes from when I called, they had the install done within my lunch break! The price was almost half of what everyone else was offering! I could tell the owner and his crew have so much pride in what they do. I will for sure return if I ever need windshield repairs!
Great service less than half of what the other guys were going to charge and superb speed
Great service. Great price. Easy payments.Perfect
They have been around a long time and are always far and reasonable on the prices.
These guys do wonderful work. Nice and professional. I strongly recommend them.
This place is great, Hank was great, everyone was great. Ill be continuing business with them in the future.
The service was great they was fast and it was very nice
It was great and I would recommend this place to anyone who needs to have glass repairs and they are reasonable and they were quite friendly and fast
Great, friendly service. They were flexible with scheduling and efficient. I will go here for all future glass needs.
They are great . Do really good work
Fasr and friendly service. Very reasonable price for the work performed.
Superb! If you need glass, this is the place.
Been going there for years friendly fast and accurate
We were on a trip and a rock hit our windshield. All the other places would have taken a week, but Western Glass got us in first thing Monday morning and replaced the windshield within 2.5 hours. Tremendous service.
Great service Hank was awesome I definitely would go back if needed and would also recommend Western Glass Co to anyone in need of auto or Truck glass replacement 👍
Great experience with the owner who had me on my way in around an hour. Thanks!
Excellent fast service. Did not need an appointment. Very affordable price. Owner was very knowledgeable and polite.
Im so happy that I found a place in the city with great, affordable service. Ill admit, I hesitated at the outdated appearance of the shop, but Hank and his team were awesome. My windshield replacement was by far cheaper (and probably quicker) here than any other quote I received, yet the quality of the parts and labor was excellent. All my future glass needs will be directed to Western Glass!
Service was very friendly and fast. Great prices on service too!
Hank and his team are the best. I have let Hank and his crew handle all my cars and trucks. KEEP UP THE GOOD WORK.
Great service!. Great customer service as well. Replaced both windshield and back window, vacuum all the glass out. I was only there 1 hour and 45 minutes. The hospitality made the time go by fast. Would highly recommend. Shout out to Hank and his Saturday staff!!!
I am a regular commercial client of Western Auto Glass always the most professional and comprehensive work possible
I cracked the windshield on my 2013 Prius, they got me in right away. Fast service, great price, probably the most painless car maintenance Ive ever had done! Big thanks to Hank and crew.
Great service
These guys were excellent. I had to have a windshield replaced in a 2012 Kia soul.They came in at $159, and that was just a little bit moret half as much as competitors.It only took them about an hour to install the window.
Very professional! They took the time to thoroughly inspect my windshield to ensure I got exactly what I needed. I would definitely recommend anyone to patronize this business!
Nice, fast and reasonable prices and did I mention Nice service😁
Cool place.
Great place to do Buisness.
Highly recommend. They made this whole process so incredibly easy, even offered my a ride back to work (2 miles) and the guy who drove me was so friendly. I cant say enough good things about Western Glass Company. Customer service, kindness, friendly.
Not only does Hank (owner) take pride in what he does, he takes pride in explaining what is happening to your vehicle to put your mind at ease with the service your receiving. Western Glass is the family business that treats you like family! He stands behind the work he does and it’s top quality! Thanks, Hank!
Long Story Short-These guys are the Real Deal!!Best Auto Glass Repair Company in Detroit !!I used to live in the heart of Downtown Detroit.. The bums downtown would break your car window and loot the cars at night.. this happened to me twice -WESTERN GLASS COMPANY WAS THERE FOR ME!!!!GREAT PRICES!EXCELLENT SERVICE!SUPER FAST LAST MINUTE SERVICE!THANK YOU WESTERN GLASS FOR BEING #1
They are a very good business
Wonderful people, treated me like I was one of their own. Explained everything, gave advice I could take to another auto glass shop (Dont let anyone tell you you need a whole new window. This is just a clamp issue.), did three windows for less than what we had been quoted for two elsewhere, have a comfortable waiting area. Very personable yet professional. This was my first time there, but if I need auto glass repair again, this is my place. And, yes, Hank gives great marital and family wisdom. :)
The gentleman is very kind and takes care of business almost immediately and the prices are reasonable he had my car fixed in less than a hour and a half and you cant tell it it was ever broke it work is excellent the real professionals
Good pricing for my windshield, Great service and very professionalThank you !
The best! They are affordable and do a great job. They dont try to steal your money and give you the cheapest/honest options.
Excellent fast and friendly service. Great place to take your vehicle for glass replacement
Good company to use very welcoming and very knowledgeable in what they do. Highly recommend for glass repair. A+
Hank is the man!!! I was quoted the most reasonable price for my windshield. He was very nice and my windshield was done less than 45 mins. I will no longer call around for quotes for my glass if needed anymore now that I found them city gem.
I called over to them on a Wednesday afternoon, received a quote for my old Camrys windshield.... came back the next morning as they opened and I was in and out in a couple of hours. He got slammed too with four customers all at 8:10 am bringing in cars.... looked like four windshields being installed.Waiting room could use a English Maid in high heels. Service was good.Hank took care of me.... would recommend, yes !
Ive rode past this place for 30 years and only found out about it from my insurance company. I will never visit GR/Hubble or Livernois again. The support was beyond my expectations seeing that I visited Hubble first and my experience was the exact opposite. This is my auto glass repair shop until they retire.
This place has the best glass techs around! Couldn’t ask for better people to replace my glass! I trust them 100% with any vehicle I take to them.
Excellent service! Got my windshield and side mirror replaced within 2 hours. Great customer service and fair prices.
Caught a pebble off the overpass and had a small crack in my windshield. Western Glass was knowledgeable, informative, and welcoming, and they had it fixed the same day I called in for $45 with just an hour wait. It was also obvious that they value all of their customers, treat everyone with respect, and go out of their way to be help if they can. Highly recommend!
Im giving these guys 5 stars because 6 stars arent available. I found out about these guys about 13 years ago. Its the best find in Detroit. Best price, stellar service. I just recommended a friend with a Subaru to use Western. They had the glass in stock and got the windshield replaced within an hour. Thanks Hank.If you havent been here before the place isnt much to look at from the outside but service and price is A+ double star.
Great work! Great price! Great service! Had my drivers side window broken- they cleaned it up and put on a new one in less than an hour. Highly recommend!!
Was a great experience, very polite
Gentleman, owner n opetator is very very nice. Have used his service several times. Service time is great n prices r good. When needed will return.
Awesome people. Great service. Had a front glass changed a few years back on a Chrysler 300. Will take my honda civic soon which is in need of a windshield. Great price.
They did an awesome job repairing my window. Quick and friendly service. I will definitely recommend them to others.
I would recommend this place to anyone. Customer service is wonderful. Bucho & Minny.
With a cracked windshield on an Aztek, and that costing mega $$$ and a wait of a couple days in Windsor to get it, I googled and seen the reviews for Western Glass and gave them a call. Spoke with Hank and was confident about going over. Was there in 25 minutes. Job done and out in less than 2 hours. Fully warrantied. Other customers in the shop were all speaking positively about Hank and Western Glass also. I told the border what I was doing/done both ways and was through in minutes. I hope everyone in the Windsor area gives Western Glass a call. You wont believe the great prices and service! Deserved a great review.
Excellent service, friendly and fast, for a fair price. Did a great job. I saw them with other customers too, and was very impressed.
The Owner Hank is the best in the game. He treated us like we were a part of his family. Even though he jokes around with you like hes an old buddy, when it comes to customer service hes as serious as it gets. He says, My kids eat because you allow me to do your work. Im here because of you, I work for you. You dont see this level of customer service very often. Also, his prices are very competitive and very reasonable. He had the windshield replaced in less than an hour. He gets 5 stars from me and I wish I could give him another 3 stars for the one jerk that gave him 2 stars who was obviously someone just trying to ruin his perfect 5 star rating.
Hank was the nicest person I have encountered in a long time. He was so helpful and easy going. My windshield was hit by debri on the freeway, and he was the only person who took the time to help me. His son, Junior, did an excellent job repairing the window. Highly, highly recommend them.
Great great great service they know their stuff
The best of the best... truck got shot up by my newly ex boyfriend last night.. .. lost 3 windows and gave me advice how to cover the bullet holes etc. On top of letting me know that although he can fix the vehicle... Thank God No one was hurt and that i can’t be replaced and the vehicle can be... very appreciative for those words, because it could have been worst or unfixable...
I was just there this afternoon, and all I can say is WOW! Great guy, great customer service! If you need your window fix you need to come to this place. They got it done fast and at reasonable price.
Better service than chick fil a
Big Hank is so awesome. Hes the realist guy youll ever meet. They fixed my window in an hour and they are very reasonable! If you read this hank...thank you so much!--1Boot
Hank is such a blessing!!! Not only is he affordable, he’s also fast!! I was probably there a hr tops!! Impeccable service!!
Great company
Fast work and great customer service!! Hank is very personable and funny. Helps to pass the short time we were in the lobby. This place is the go to place for glass work on your vehicle. Highly suggested.
BEST CUSTOMER SERVICE ANYWHERE, PERIOD! Super knowledgeable staff had me in and out in no time at all with a new windshield for 1/3rd OF THE PRICE my insurance company quoted!
Love this place. Family owned and opperated. Great customer service and always a fair price.
Someone broke into my car the night before i went to Hank. He was going to give me a used pane of glass for the window, but since it was scraped he gave me a new one for the same price. I was in and out of the shop in less than an hour. Quality business, and Hank is friendly and good for a conversation as well.
Someone smashed out my rear passenger window. Western glass told me over the phone how long it would take and how much it would cost and then followed through on just that. They guarantee their work and I would highly recommend.
Fast & efficient service !
Hank was very knowledgeable and I liked his honesty. Prices were very reasonable.
Very good service
Very professional and fast service
Friendly, fast, affordable, and with home improvement ideas! I cannot recommend them highly enough!
Fast and str8 to the point...
Knows what they are doing good guys......
Do great work and fast service.
I wish there were more places like this around these days. Get your stuff worked on by people who care. Tremendous service, will continue to use and recommend.
Treated me like family, not just a customer
Look. No. Further. Hank (the owner) is the most honest mechanic Ive met to date and the quality of service is unmatched. Call them up!