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Eureka Auto Glass
7711 W Warren Ave, Detroit, MI 48210, United States
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Eureka Auto Glass
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Sa
Review №1

Worst customer service I have ever experienced. Was told one price for a windshield and when they came to install it I was over charged. When I called them back, the guy started yelling at me over the phone and they didnt get the job done right. Missing the rubber piece on the bottom of the windshield and I seen him take it out. Thought he was going to put a new one, when I asked about it he said it was not there to begin with. Just completely horrible experience with this place

Mi
Review №2

These guys are legit. With the crazy low prices youd think something was gonna be off. No, they do excellent quality work at a price 60% cheaper than other places. Understand you are not paying for a fancy lobby or Beverly Hills location. Customer service is fine for me but they are not there to coddle you. This is not a shop for Karens. If you want your windshield replaced within 30 minutes of drop off at a ridiculous price; Go here. These guys work their butts off. I will go no where else for auto glass. Understand they want you to drop your car off and get it as soon as its done because of the amount of cars they do an hour. If you want your feet rubbed and coffee and donuts then go pay more at another place. Great work guys, keep it up!

AT
Review №3

Bobby (owner and front desk staff) needs to do a course in customer service...he is very argumentative and if he wants he will tell you to pick your car up and leave...seems like he does not need your business. Anyhow staff in the back and well experienced and good professionals. Good quality work and good products but please please oh please make sure you tell Bobby each and every detail of your vehicle before he quotes you on the phone...better to take the vehicle and get a quote...Been there three times and every time the price changes from what is quoted on the phone. Better not to get a quote on the phone....be cautious of price changes once you are in to get it done.

Ra
Review №4

Called Last minute and they said come were here and I was pulled straight in and back out in less than 20 min. Very accommodating, friendly, professional and budget friendly! Thank you guys at Eureka Auto Glass.

Pa
Review №5

Have had several windshields fixed or replaced here . Always quality work.

Ka
Review №6

The spokesman yells at you for asking for a quote. Very unprofessional and disrespectful for a returning customer. I sure as hell went to a different place and he gave me a better price. I don’t know how long this guy will last working there to be honest, but good luck people.

St
Review №7

I seen them in park lot replacing windshield ask for price for my QX50 got it done same day afternoonThanks Ali !!

Li
Review №8

The workers were very friendly they did their job very carefully make sure everything was clean very impressed

St
Review №9

They took my car in for a windshield chip repair immediately and were done as promised in 30 minutes.Price was reasonable, personnel cordial.Nothing to complain...(-:

La
Review №10

I strongly advise not to patronize this establishment, or at least this location! I paid in advance for the service via my daughter because I was at work at that time. The liftgate glass that was supposed to been placed on my 2002 Subaru Forester was the wrong one and they tried to convince my daughter, who brought the car in for me, to take that one. I insisted that they replaced the broken glass with the proper one for my production year. The next business day, I went to pick it up and they had put the proper class but they did not put the molding around the edges of the glass. They were very rude by insisting that I pick up my car that evening, BEFORE 6PM, despite my telling them that I could not get off work nor find anyone at such a short period of time to retrieve the car. I managed to swing all of the personal restrictions and retrieved car only to find out they didnt even put the molding in.Admittedly, I arranged to come back another day to have the molding put in but I was unable to return because the brake line on set car had broken and I was unable to drive the car.

MO
Review №11

Best place and best prices and fantastic quic service. We travel from Ohio just because the price and service beats all the other businesses

No
Review №12

My new go to shop for Glass. Stopped by the shop in Detroit. They were quick and nice. Great job and cleaned up all the glass afterward!

Ir
Review №13

Have you used them twice; once for a cracked windshield and wants to replace brackets on my SUV rear window they are efficient reasonable and quick! Highly recommend

Ra
Review №14

We LOVED this place! They were quick to greet us and get our car in to replace our windshield. They did it within a timely manner and went above and beyond our expectations! They were also so kind. Would recommend 100%!Ask for Ali is very good, knowledgable

Sa
Review №15

Ali and Tunis were in on time, professional, kind, they came to our home did two carsI had to leave my wife was there came back they were gone, they finish both cars in less than 30 minutesI would recommend them for anyone especially this mobile teamGood luck guys thanks for coming

Yo
Review №16

Fast service. Great price

As
Review №17

SO quick, and such a good price. If I ever need a replacement again Ill be using them

tw
Review №18

This is a dangerous location plus they have crazy violent people working inside.

Ke
Review №19

They have handled all of my windshields in my fleet of semi trucks. Great prices.They even show up on site and do great work, fast.

Mo
Review №20

Every single one in there are disgraceful very bad wanna go in business just too see them lose

MO
Review №21

Great and affordable place. New models or old models they have glass for all . I damaged a customer windshield by accident on a 2020 Trail Blazers . They replaced it quickly, clean and efficient.

Sa
Review №22

Lowest priced windshields around. Hands down!

Sh
Review №23

Great service, fair priced. Had me in and out in less than an hour on a windshield swap

C
Review №24

Great prices, people and service

Ja
Review №25

Hey they pay your deductible .bonusInstalled in hour or lessCheaper prices than other placesNo customer amenities bring your own water

Sr
Review №26

Great service, highly recommend.

ha
Review №27

These guys are great ..very affordable ..do good work

Te
Review №28

Get your windows fixed in a hour. Cool guys.

Al
Review №29

Great price, better service. Quick and efficient. Thank you for the help on short notice!

SE
Review №30

Top notch, a huge variety of replacements with speedy service and rock bottom prices. I was very satisfied

Ty
Review №31

Great service in and out. Highly recommend their service.

Ma
Review №32

This place is awesome. Its like a fast food service for windshield repair. They will have you in and out in 30-45 minutes.Mind you, their prices are by far the lowest that I have found. Have gotten windshield replaced twice now and the results were great. FYI, They take credit card or cash.

K-
Review №33

Sorry with no professional ability to do work

Ro
Review №34

Great experience. Very professional and the price was great too.

Fr
Review №35

Where else can I get a windshield installed in 40 minutes or less call Eureka good job guys

Ru
Review №36

Excellent, fast, affordable service!

Se
Review №37

In and out in 30 minutes. Charged me less than they quoted. Couldnt recommend more.

Tr
Review №38

They did great job fixing my windshield, when I couldnt afford the door glass Ali help me using plastic to cover it

sa
Review №39

The owner Bobby is the worst manager. I can’t believe this guy runs a business. He can’t even speak English. Don’t go to this place. I promise you will be sorry. Read the reviews at the bottom. These good reviews are fake.

Ki
Review №40

Fantastic great service. Clean and safe environment. Professional polite, staff

El
Review №41

I had most of my car people on Facebook mentioning eureka more than 20 times. Gave them a try & it is legit ! Love the customer service and they put you on the road in less than 30 min !They have every single windshield you looking for !2015 Ford Escape SE.They quote half than whatever other places quote me $300.GIVE THEM A TRY !

Ra
Review №42

Great prices, fast job, they was 1 hour late, but great job.

To
Review №43

Great service and great pricing

Al
Review №44

Great place, the owner personally attended to the needs and responded very well to requests! Thank you!

Hu
Review №45

Its an awesome place . Very fast. And nice . Professional experience. These guys are a 10 . In experience. Well worth the wait. Mike p.

Os
Review №46

Quick and good job

Vl
Review №47

Always have the glass on hand either for the semi trucks or personal vehicles at reasonable prices and fast service

Is
Review №48

The spokesman literally hung up on me when asking for a quote

Pa
Review №49

Had a small issue after the install and Eureka took care of it. Great price and quick install. Will use them again..

Ha
Review №50

Called in to see if they had openings and was able to come right in, my driver window was fixed fairly quick, I just sat and read on my phone, people we being good about distance and masks. The fix is working great and Im very happy.

Pe
Review №51

Great place. Great price

Ka
Review №52

This was fast, great prices friendly manager, thee best. They had me in and out in less than 1/2 hour.this is my new go to place.Auto repair right next foor.Tell all your friends.

As
Review №53

Eureka Auto Glass was professional, prompt, and efficient. They showed up on time and had our windshield replaced in under a half hour. The technicians who performed the replacement were friendly and answered any questions I had. Their prices also cannot be beat. I contacted several places for quotes before going with Eureka Auto Glass and they beat every quote by at least $100 and they did not charge anymore than I was originally quoted for mobile service. I would highly recommend Eureka Auto Glass if you’re looking for affordable windshield replacement without sacrificing quality and excellent service.

Ha
Review №54

The best and very good price

GE
Review №55

Best price I could find

Ja
Review №56

Thank you so very much Good Job Jackie Sweeney

Vi
Review №57

I don’t recommend this glass shop. I bought a “new” windshield here and moments after driving it cracked again. Could of been bad luck, but the glass seem like cheap quality. On top of that, the rear view mirror was wobbly as heck. The owner told me to return so they fixed the crack with glue, which was cool and worked out well.But now since they fixed the wobbly mirror, my wiper sensor does not work. Problem after problem. I give two stars because the owner was cool and didn’t refuse to fix the crack.

Pe
Review №58

Cheap good and quick.. would be 5stars if wasnt for the attitude over the phone

Ke
Review №59

Quick and outstanding work! Fair price!

m.
Review №60

Expensive. they ask me to bring the car to their shop to replace a cracked windshield.i got same price from other company who offered me house service and saved me a trip to the shop .customer service was good .and they do answer the phone. so other than price high for in store service compared to same price for house service .that only thing to be taking in consideration.

A.
Review №61

Recommended, good service

Do
Review №62

Quick! Reasonable an friendly.

Je
Review №63

Guys here are great!!!! Fast and quality work!

Fa
Review №64

Best service pretty good people recommend it to everybody

El
Review №65

Great team here. They truly get you in and out.

St
Review №66

Great work, reasonable time for the installation and high five for the price.

Di
Review №67

Worked very fast, I recommend to everyone

If
Review №68

Good one... They take care for the customer...

Ro
Review №69

Best price here buy here pay here you could be in and out in less than an hour

si
Review №70

These guys have the best prices and come to you!! Guys are very knowledgeable and are very friendly

Fr
Review №71

It was awesome

St
Review №72

I give it a ten

Ni
Review №73

Wow! So fast and professional. They replaced my windshield on my semi truck for negative time!😮For only $150! Then all day I asking myself “How is that possible?”And my glibness stays open for a few hours! 😁👌 God bless them!

Gh
Review №74

Nasty after market service and impolite ppl.I believe the fair price is due to none genuine parts.Tried them once and never again.

Ka
Review №75

I toke my car to eureka auto glass they gave me and amazing deal and the had my glass in stock. Recommend for everyone.Thank you Eureka

Ja
Review №76

Awesome price and great customer service even workers did a great job at changing windshield will definitely being going back if never need another windshield

Ga
Review №77

Fair prices fast service highly recommend

Ra
Review №78

Great service time. Affordable price and great quality.

شم
Review №79

Good

ka
Review №80

Very bad costumer service on top of bad quality glass

al
Review №81

They do phenomenal work at great prices and in 40-60 minutes.Forever my choice!

Tr
Review №82

Great fast service

An
Review №83

They really good and nice and do. Good work. Wont go no where else but them

Ni
Review №84

I’ve been going to this company for years great service great prices great people

Ya
Review №85

Went there today first time for new window repair. Great price and fast service! (There is one thing though, on my window there is some sticky substance about 2 inches long. It is probably their manufacturer label they took off. If it was on the side it would be okay, but it is right where you look out the window when you drive).

St
Review №86

They are fast and wonderful

Ri
Review №87

Excellent

Al
Review №88

After the Windshield replacement, Lane departure warning system does not function, wind deflector is not closing, Sun-visor clips broken (both), Sensor cover on the windshield broken, connector inside the windshield sensor box is broken. Never going back. I would rather spend the extra money to fix the problems theyve cause somewhere else.

Mi
Review №89

Came to me. Done quickly.

wi
Review №90

Its the. Cheapest glass you can get period

Ch
Review №91

Quick and priced reasonably. Got me in and out in a half an hour for my front windshield. Very reasonably priced compared to competitors and would recommend.

Tr
Review №92

Excellent service!

Vl
Review №93

I was there long time ago. Guys work excellent. But now soon I must go again for my PT Cruiser I must change my windshield 🙋🏼‍♂️👍

Ch
Review №94

Very quick service, quality work and excellent pricing.

Li
Review №95

Very good job always kind and do an excellent job

Ro
Review №96

Best company best work thank you for the wonderful job you did on my windshield! I wouldn’t go anywhere else!

Ja
Review №97

Omg!!! If I could give this place a zero I would. The owner is very unprofessional!! I didnt personally visit the location but my husband is an owner operator. He had some glass work done today that caused additional damage to another part of his truck. I was on the phone while the owner was doing a follow up to his experience with one of the employees. My husband remained calm and professional on the phone while the owner was yelling, cursing, and blaming him for something that the employee broke. The owner was yelling and over-talking my husband, I could longer stay quiet after he said go f*** yourself. What type of owner is this??? How do you stay in business talking to customers in this manner??? I have never experienced this type of disrespect. My husband and I will never spend another dollar at this establishment. We will tell anyone that listens how unprofessional and rude the owner is and never do business here.

Br
Review №98

Was very fast at replacing my windshield but could work on customer service a little bit more. The tech was great the guy in office (assuming owner) seemed very unhappy

De
Review №99

Great and fast service. Went on a Saturday and they Had the parts to fix my window the same day. Clean install and the prices were great also

Ar
Review №100

As cheap and ghetto as it can get. Go here to be talked to like he is installing airplane windows.He thinks all the windshields are made the same. I called to get a quote for a windshield replacement for Dodge Viper as my friend works down the street from here.I told the guy I was willing to pay more for a quality windshield. He then started lecturing me how all windshields are the same...only because all he had was super thin Chinese windshields for any car.My brother, my brother..last time i checked I didnt even know your name. How did we become brothers?He also gives life lessons to someone with a university degree.. yet he looks like he hasnt showered in weeks 😂

Information
48 Photos
100 Comments
Rating
  • Address:7711 W Warren Ave, Detroit, MI 48210, United States
  • Site:https://eurekaautoglass.com/
  • Phone:+1 313-899-3800
Categories
  • Auto glass shop
Working hours
  • Monday:9AM–4PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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