The quality of work was easily worth 5 stars. You cant even tell my Jeep was hit and the original damage was significant. Staff was friendly and helpful.The only reason it is 4 stars instead of 5 is that the work took a month while their website states work wont take that long. Im sure much of it was out of their control but they also never gave me an indication it would take more than a couple weeks.I would still plan to return if I needed more work done. The quality of if work is better than most collision shops and they work really well with my insurance company.

Al and his entire staff at Nortown were completely fantastic. I was rear-ended in a hit and run situation on the way home from work. Nortown made what I thought would have been the most stressful situation into a quick and easy experience. My vehicle was fixed in the exact amount of days he quoted me for and was so kind and accommodating throughout. He also set me up with a rental so I could get to and from work while repairs were being made. Don’t know what I would have done without them! Thank you!!

I have had more than one occasion to take my cars to Nortown. Each time, I was treated professionally, felt the estimate was fair, and the car looked like new when I got it back. I will continue going there for any future body work needs.

I am livid with this shop. Absolutely NO STARS. My truck still isnt right and I refuse to take it back there. Talked down to me and didnt do there job.

Good place family owned business

Seamless experience. Thanks Nortown!

I was recommended this shop when my truck was damaged. Al and the crew were super friendly and honest about what needed to be done. The price was reasonable, the job was completed quickly, and my truck looks like it did before.

The staff was very courteous and helpful my vehicle was ready within a week and they did quality work

I had a bad impact on the left front corner of my 2015 honda civic, I thought for sure it would be totalled since the steering airbag deployed, but these guys were able to whip her back into shape in no time. I was given quite a deal since I went through my esurance. Nortown made a very painful situation easy to deal with. Their guaranteed lifetime warranty on all vehicles is a great thing to keep in mind as well. Come to this shop for your collision needs, you will be taken care of!

Ive had them work on my Jeep several times they do a wonderful job each time

Totally love the customer service,and the work done on my front end. Car looks brand new

Highly recommended...they were very busy and still they fit my more minor issue in and fixed it fast without a large bill. I will always take my cars here!!!

They are extremely honest, inexpensive and efficient. I called many other auto shops to replace my shifter in my DTS and the quotes were through the roof. I took my car to these guys and not only was my car fixed quickly, but was also one fourth of many of the quotes I recieved. They dont take advantage of you because you are a woman either like many other shops. I will definitely return whenever I have any other issues with my vehicle. Thank you to the staff who are well informed and friendly.

The Nortown experience was great. The customer service and workmanship was the best I have ever experienced. I will continue to take my vehicles into their shop and would recommend them to all my family and friends. Great job Nortown!!!!

Expert workmanship and highest degree of professionalism around. Thank you Al and Al Jr. Great prices too!

I took my vehicle there for the first time, I was totally afraid of the outcome but after picking up my car, my Cadillac that Ive always taken to Cadillac for repairs I have to say I am beyond happy and impressed, they did an outstanding job on my baby, my vehicle looks brand new, and drives better than it ever did, Nortown Collision has a customer for life, I am beyond happy, excellent workmanship and great prices, they truly did right by me!

Never bring your car to Nortown Collision I had been going there for years friends and family they lied about 3 cars they said they repaired and I am having the same problem . I took my car to another repair shop and they looked at my car and they told me none the repairs were done that I paid Nortown Collision to do. They are complete rip offs! And the staff is completely rude and unprofessional. I will be reporting them to the Better Business Bureau! I work hard to have people I trusted to do this to me numerous times. Please Please never bring your vehicle to Nortown Collision!

They can put your vehicle back to original condition in a reasonable time period.

Very nice people

Honest workers

Kathy is a sweetheart and this company goes above and beyond. A+

Good service

Best bump shop anywhere.

Great place and does great work

Quick, Reasonable and friendly

Great work done fast

Theyve been in the community for years.

Needed a car part...they had it.

Great place