Great service! I dropped my car off for a brake diagnostic and TPMS problem on Tuesday morning and I had my car back on Thursday. I called prior and I had been told to drop it off and they would give me a call after diagnostics. They called me on Wednesday and told me the required service and repair cost and said the estimated completion would be based on the delivery of parts. I received a call on Thursday stating the repair was completed. This is the second time of had a vehicle repaired at Shipman Tire and they have top notch customer service!

We originally went here for an alignment and the brakes were locking up for some reason. We brought it in and were told that we need 2 brand new tires on the front, an all new strut kit with all parts on the back and a whole new brake system on the back as well. They said the brakes were locking up due to strut fluid leaking onto the brakes, thats why it was locking up. We put the $1,700 into it, got it home and not even a day later it was doing the exact same thing. We brought it back and then was told in fact its now the master cylinder and rods. Because they did ALL the work before and it still didnt solve the problem they covered the cost of the cylinder parts and labor. Picked it up and so far so good but we shall see what tomorrow brings. Then we noticed that the passenger side of the car was all scraped up with paint chips like something had scraped along it. so now its another problem we have to deal with. Smh... Marty there is great and they did help us out but the experience just wasnt great.

I been going to shipment tire for a while and today when I went into shipment tire the person what was helping me was very unprofessional and rude. So I won’t be going back to shipment tire.

They fixed my tire and gave great advice for maintaining my vehicle.

Great place to get tires, very friendly place.

These guys are awesome!! They are so friendly and patient ! They have, on occasion, found issues that the others couldn’t find and repaired it quickly and at a fair price. They do not take advantage of customers who are not mechanically inclined. I recommend them highly.

Fair, honest, diligent eith superb service and a commitment to excellence.Ive used Shipman for big and small jobs.. Always the same experience.

Professional, honest and reliable is only a few of their attributes. Timely and accurate on what needs to be done. My whole family has been trusting them with our cars since 2005.

The service was pretty fast... Plus I got a FREE donut stick 💚 And that made my day!

Excellent service from start to finish!

Good people

Tire associate Casey was real nice and informative and told me exactly what I needed done to my tire, I appreciated the fact that he didnt try to upsell me something I didnt need like other tires shops!!! Job well done!!

Beyond Great Service...

Excellent, professional, friendly and affordable!

Fantastic service from the moment you walk in the door. They’re friendly, affordable, and willing to work with you to get the best deal possible. I got four new tires, an alignment, oil change, and an inspection in under two hours without breaking the bank. Definitely will be back again!

Friendly,Courteous, n Professional

The service I received at this location was nothing short of AMAZING!! I Called at 7 ish this morning looking and praying that they had my size tire after getting so many no’s from other places. Luke was able to find a tire and at a great price!! My insurance towed my car to the shop and everything after that was smooth!! I will be coming back as well as referring my friends and family.. I’m really big on customer service #GoodJobGuys

Good service

I just left Shipman a happy customer. I woke up today with a flat tire which I assumed was from a nail I picked up. The guys at Shipman got my car up right away to take care of it and found no nail but both front tires were worn so much they were losing air! They set me up with 2 brand new tires at a great price and took care of my oil change and topped off my fluids for me in under an hour. Quick, friendly and honest. The only place I’ll take my car from now on!

Shipman Tire Co.was excellent. Service was excellent, prompt and professional.

Went there had 3 cars inspected. They had a cute dog. They were friendly, helpful and gave us directions to the tax office. They also had tv to watch and free snacks and pastries

Very friendly and quick service. Were new in town so they gave us great advice about several things in town. Thank you

All the times I have had to get my car serviced, the staff were professional and informative. Compassionate to the issue. They let you know if it can be done or not. You always have the option of getting additional advice from another company. Always be well informed about what you need dealing with any company

Horrible! I will never go back there. Bad business, bad customer service, and outrageously high prices

Had vehicle inspection done. Great place and people 👌

Great people and they do great work on your car. Thanks!

Took my car in at opening, Paul waited on me, very professional, I had a noise coming from back brakes. Gary, service manager inspected all brakes and indeed it was back brakes and rotors, he said my front brakes looked good..I knew fronts were good because hubby had just put them on. I appreciated him not trying to hustle me, so I had him to also do oil change,which I had planned to stretch out a little further. I will go back because they didnt badger me trying to Sell Up as my stealership always did. The 4rating and not 5 because Paul didnt note I needed A/C checked also. But they took care of it.

Very nice. Dropped my car for an alignment after changing the struts. Price was same as a few other places I called first. It was ready in about 45 min even though I didnt have an appointment. There were complimentary snacks and TV in the waiting area.

I left happy and relieved. I had to keep from hugging everyone... Thank you for taking such great care of me 😊

Always provides courteous and professional services at very competitive prices. I have taken taken both domestic and foreign vehicles in for quick, quality, and affordable repairs and servicing.

This was the worst experience ever. I took my car in for a low beam front light estimate. I informed the worker that I only wanted an estimate and not to perform work until I know the price. He said it depends on how much they had to do to get to the light on my Saab. I said ok. He came back and said 60+ dollars. I told him to let me think about it and dont do anything. I called Saab and they said it shouldnt be that high probably 16 dollars. I told him dont do it, then his price went to 50+ dollars, then 40+ dollars. I said why is the price changing so much. He said they could charge me whatever they wanted to. I told him I dont like this practice and I wanted my car. He said we have taken it apart already in a snippy tone. I said I told you not to do that, so put it together so I can go. He informed me that the police would stop me. I told him it was 10 am and thats not my concern at this time and I know about this law. The tech brought my car to the receiving area and put my keys on the counter. Theclerk just looked at them and said nothing. He wasnt busy, so I was curious why he didnt tell me my car was ready like they always do. I got up and took my keys and asked was my car ready and he mumbled something and walked away from me. This took 30+ minutes.Took my car to Saab in Dallas. They replaced my bulb in less than 5 minutes for free. They did tell me my back cover for my light was missing, so Ill have to deal with Shipman tomorrow.I usually have great service at Shipman and have been going to them for over 7 years. I wont be going back!

Mechanics very immoral. Unhooked parts, did not do a tune up (even though I paid for one) charged me several thousand dollars that cost me a lot more to fix. Will NEVER go there again.

Great place to get your vehicle repaired. Family owned and staff is knowledgeable and friendly.

Very helpful store assistance. I will come here again when I need their help

STAY AWAY!!!!If you are a woman i SUGGEST you take a guy or someone who knows about cars with you. My wife took her car there today for a leak, per my suggestion because i was at work, as i had used them before but i was skeptical because shops try to rip off women. BOY WAS I RIGHT. My wife calls me and said they told her it would be $854.00 because needed a radiator flush, thermostat, gasket, new hoses and repair radiator. I told her hell no, not true and i will call and tell them to not do any work because im coming get it from them. Well, i called and the story sort of changed saying the hose was spungy and will end up breaking, and MAY need new thermostat.AND, why do a radiotor flush if the radiator fluid is already leaking? Anywho, i then say leave everything alone, do not fix. Im coming get it. He then says, that was suggestions, did you not want to do ANY of the work? I said no and they did NOT tell my wife that was just suggestions, they said that was the problems and needed to be repaired. They wanted $550.00 just for parts and labor on radiotor.We took it to another shop and it was JUST the radiotor, $300.00 parts and labor and they made no mention of anything else. Keep in mind, this is not an old car. Its a honda, well kept up and not an old model. The thermostat is good, the hoses are good and no flush was needed AT ALL.I then called back and they told me it was 29.95 for pressure check for any leaks. I told them thats where we have a problem because you judt charged my wife $100.00. She said let me put you to service because I dont know what they did. He comes to the line and says, they could not do a pressure check bc the fluid would all come out so they charged for some other test, the worker writing it up and getting the paperwork together. HUH???SO take this as your warning, if you go, get a second check before letting them do any work. They almost got 854.00 plus tax if my wife would mot have called me.THEY JUST LOST A CUSTOMER!!! NEVER AGAIN

The best. Honest people. Love there work number 1

Shipman Tires Goodyear is an amazing business. I have been a loyal customer since their first location in Duncanville, Texas 15+ years ago. Over those years, they have always been honest with me and willing to get me the best deal possible. I have tried other shops around the DFW area but nothing comes close to the friendliness and professionalism displayed at Shipman Tires. The DeSoto location always has free coffee, cookies and doughnuts such a nice touch!

Great place and honest people. Try them they are great with your car!

Best Goodyear dealer Ive ever met. Customer for 32 years. They will take care of you and your car.

Got 2 tires there family run good people to do business with treat you like family

Great family owned long time company

Very Professional and timely. Great Atmosphere.

We showed up and the car was not done after we informed them we were in a rental and needed to drop it off by noon. A call should have been made to let us know the car could not be completed before drop off of was needed. When we arrive they complained that they explained she would try with a cane. Obviously there is a miscommunication between the front and the techs! She should have called whether you said no worries and couldn’t do it or I will try and couldn’t do it. That one hr gap cost us an Uber drive!

Good

Satisfied with service received.

They do awesome automotive repair services. They fix issues the first time and you dont have to come back for the same issue.

The mechanics are very friendly and honest. They will do everything they can to work with you.

They have never done me wrong. They dont tell you that you need something just to get an extra buck unless your really need it.

Went in at 4:45 with a bolt in my tire, patched and done by 5:20…$15.00

Great place & great service from a family business!

Very professional excellent family owned shop.

Over priced and always can find something else wrong with your car

I would recommend this co. They are friendly and efficient.

Competent service, yet their price markup on parts, you may as well go to a dealer. Way overpriced for an independent dealer.

Always friendly and gets the job done.

Few times Ive been here and the service is very professional, front desk is always polite, its a trusted place for my car

Professional and good customer service

Excellent mechanics and front staff

Great work great prices

Good service, fast.

The treat you like family!!!!

Go very time to get my car worked on

Good auto service

Great Service

Reliable

Great service

👍

New tires