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Slumberland Furniture - Des Moines / Army Post
1600 E Army Post Rd, Des Moines, IA 50320, United States
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Slumberland Furniture - Des Moines / Army Post

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Na
Review №1

Great experience at Slumberland on Army Post. I had called ahead to see what options I would have in purchasing a recliner for my 92 year old mom. When we arrived later to check recliners out, Tyler took us to exactly what we wanted. He and his co-worker were funny, helpful, and knowledgeable. I could not have asked for a better experience. Great options, great price, and fabulous service.

El
Review №2

When we bought our new house, we increased in size threefold. We knew we were going to have to furnish it over time. I have particular tastes and honestly didnt envision shopping at a chain furniture showroom.However, we met our new neighbor (the district manager for Slumberland) and he clued us in that they were having their friends and family sale that weekend. First on our list of furnishings was a new bed. We downsized from a king to a full to show the home we sold and we wanted back in a king asap.When we got to the store, we were greeted by Tyler who introduced himself, told us about the sale and then allowed us to peruse the store. When he saw we were looking at beds, he came over, introduced himself again and asked if we knew what we wanted (we didnt).Tyler did a fantastic job helping us pick out the right bed. He spent an hour or more walking through our options with us. We didnt feel any sort of pressure or upselling. And though the beds werent on sale, Tyler made sure we got the best deals available. As a result of his excellent service, we were quite happy and even ended up buying a sofa and coffee table too. Highly recommend this location.

Lo
Review №3

I am very pleased with Slumberland staff is very friendly and helpful I bought from them in the past and I am currently purchasing more furniture I feel that this is the best place in town and would definitely recommend it to all

De
Review №4

Bought a power sofa last at year at Slumberland on Army post road in Des Moines Iowa and was helped by a young man named Joey, went back a year later for the recliner, same great service same great Joey. Thnx Joey

La
Review №5

We had a good experience at Slumberland @ Army Post Road in Des Moines. Tyler showed us all the available models with pros and cons for my needs. He gave us plenty of time on our own to try out the mattresses and make a selection. We chose a Stearns & Foster (most expensive one, naturally). The check out was easy. Now we have to wait a few weeks to see if the mattress measures up!

Pa
Review №6

Hi, we had Joe assist us on purchasing a new mattress and box spring. He was very helpful and very nice. A good guy to have as an employee. Cant wait for our bed to arrive.

Pa
Review №7

We had a chair in mind when heading to Slumberland. However they were having such a great sale that we ended up with chair and a sectional too. Kyle was a wonderful salesman in helping us with our options. Looking forward to viewing more the next time

Gl
Review №8

What a wonderful buying experience and all over the phone! Awesome staff and quality furniture! Great prices too!

Te
Review №9

As always, Slumberland is an excellent place to shop. And close by. This wasnt a major shopping trip, but stuff was still willing to do their best to help me out in a pinch.

Sh
Review №10

The sales men are knowledgeable regarding their furniture; ready to answer questions.They are friendly and willing to assist you in finding the furniture works well in your home and on your budget. They are courtousI recommend shopping Slumberland Furniture Store.

St
Review №11

Joey was professional, polite and helped me find the right mattress in a short amount of time. Ill definitely be back for more. Thank you!

Je
Review №12

Great selection and prices. Not a lot of options for in-stock items. Staff was very easy to work with!

No
Review №13

Tyler Kloberdanz was the team member that helped me and he was promo and very helpful. He looked up different styles that I looked at and he was very helpful by letting me know about the 5 year warranty and at that cost I could not pass up. The store is very clean and it has a big verity to choose from. Im definitely going to pass on the word that Slumber Land is the place to go for the best customer service and quality of furniture. Thank you Tyler for your awesome customer service

Te
Review №14

Love all of Slumberland’s furniture. Good quality and selection. My sales person was very helpful with my purchases. I have shopped here for years and I have never been disappointed.

Jo
Review №15

Very great quality furniture. Great customer service and very swift. No problems hauling the couch I bought home. I will definitely be back

St
Review №16

Joey was very professional and did a great jon in helping us with a new mattress.

Jo
Review №17

Joey was very knowledgeable of the products and very helpful. Store was clean and comfortable.

Ka
Review №18

My furniture was delivered on time and they put together my bed frame as well. I love my new recliner and my new bed!! Great service. Highly recommend Slumberland for your home needs!

Pa
Review №19

2 items I ordered arrived, one was damaged seconds from being brought into my residence due to negligence of a lackadaisical employee. I was told they would discount the item and then send a new one.They painted over the damage and brought it back to me, charging me for a THIRD time on the item. Contacted them several times with no resolution. The bank they finance with investigated my claim over a 4 month period without contacting me ONCE and denied my claim. I own 2 items, one damaged and painted over, and I was charged for three.Save yourself trouble and money and dont buy anything from this dishonest business. Go to Homemakers instead. Lesson learned.

Ma
Review №20

Mike helped us out and he was super helpful and knowledgeable of all the furniture! Got a great deal and a new amazing bed!!

An
Review №21

We purchased a bed frame and were treated well. All styles were explained and priced. Our only objection is that the directions printed on the box were not plain.

Je
Review №22

Recently went couch shopping here not only found an amazing couch at a good price but had great help from Mark Gard when making the purchase. Over all it was a great experience

Su
Review №23

Our visit was quick and easy. Salesman was very helpful. Helped my granddaughter find something that fit in her budget. Great experience.

Lo
Review №24

Our salesman greeted us cordially, led us to exactly what we were looking for and assured us of availability. Great experience and beautiful recliner for my son!

Ke
Review №25

We were greeted quickly. We told the salesman what we were looking for and we were able to make our purchase.

Ik
Review №26

Mark helped us find the best deal. Thanks Mark!

St
Review №27

It was a very positive experience. Joey Shields was very helpful in locating the type of chair I wanted and also finding a fun fabric.

Da
Review №28

Was pleased with the selection . And really enjoyed working with Amy she really tried to get us the best deal.

Co
Review №29

Got help from Tyler great guy. Came up greeted us and gave us a quick rundown on the sale prices and said if you need anything my name is tyler so let me know. And he didnt bother us or hassle us on anything. He was there to help us when we needed it not while we were looking and bothering us like other stores. It Was a very casual but professional experince.

Li
Review №30

Joey helped us find a couch!!! It was an easy and smooth experience. Felt no pressure at any point. Go here and ask for Joey!

La
Review №31

A good quality of furniture, but a long wait time to get the furniture.

Ka
Review №32

Great staff with no pressure to purchase. I went in for a daybed with trundle and got exactly what I was looking for. Delivery may not be as fast as Amazon (weve been spoiled) but within a week is still pretty good.

Ri
Review №33

The staff were super friendly and helpful. They have a great selection at competitive prices

Pa
Review №34

Im giving a 4 stars because they misspelled my name wrong 3times and still didnt get it right, and I didnt get my 25% off for the memorial day sale either. Other then that it was good.

Di
Review №35

Very good. Very helpful.

Re
Review №36

Yes, it was a good experience. Just one question though.... our receipt showed we bought a soft mattress! We bought a medium....not a soft.

Li
Review №37

Joey, our sales rep was outstanding in helping us select a queen size mattress. It was exactly the one we we looking for!

Mo
Review №38

Salesman did not bug me or follow me . He gave me time to browse around before he made his 2nd attempt to help me and I bought a table

Sh
Review №39

No issues with the staff or the store. Only issue we have is the time waiting for items to be in stock to be delivered. Would be good to have some sort of sign on an item if it was on stock or not.

Pr
Review №40

Kyle Hunt was great in helping us decide to go with a Crosby loveseat. Absolutely love the color and how comfortable this loveseat is. Trying to find the right size was difficult but with just 10 mins with Kyle we were able to make a great choice and saved hundreds with the Labor Day deals. Thank you so much and looking forward to coming back.

Th
Review №41

We found a head board we liked online, & we ordered it.

Me
Review №42

My daughter and I went in today looking for a bed with a very specific timeline of availability as well as price. Joey went above and beyond what was needed to make sure he met our needs. We will definetly be back

Je
Review №43

Great customer service and no hassle or hovering. They were there to answer questions when we needed and didn’t push anything on us to buy. Left it up to us to decide .

Th
Review №44

Our salesman, Joey, was friendly and very knowledgeable and helpful. Very excited to have our loveseat delivered next week.

Ju
Review №45

The sales lady, Amy was very helpful. She asked what type mattress we were interested in. She showed us 3 options, let us make our decision. She was very kind, seemed knowledgeable. It was a very good experience.

Ki
Review №46

Sales Representative Joey Shields greeted us as we walked in. Let us browse, but was available for questions. He was friendly, knowledgeable and professional completed our sale providing Eta and giving us the option for free delivery or we could pick up. The Southside store was very neat, clean, and merchandise was well displyed.

Gl
Review №47

Terry was absolutely the best sales person I have ever dealt with. I also feel the merchandise we chose is perfect for our new house. We all loved it.

To
Review №48

Very helpful and nice.

LO
Review №49

So so service, We recently purchased the Valdez loveseat couch recliner’s but they didn’t want it delivered to their store because of lack of help wanted us to drive across town because they were shorthanded. The furniture is beautiful nice would buy it again

Sa
Review №50

Joey was very helpful and kind. He was very kind to help me as I get used to my oxygen.

Sa
Review №51

I have always been pleased when leaving Slumberland. No complaints what do ever.

Je
Review №52

Mark Gard helped us wonderfully create a custom sectional sofa and move around the configuration to our needs. He was friendly, professional, and willing to make sure we were comfortable while compiling our purchase. He wore a mask the entire time and we appreciated that. He’s someone to seek out to help you with your home furnishings! Thanks, Mark!

Na
Review №53

Weve purchased furniture and mattresses from Slumberland. Always a good experience. Its great to have such a quality furniture store on the south side. We will keep coming back.

Lu
Review №54

Tyler was knowledgeable and helpful, he walked us through finding the pieces that worked for our home.

T
Review №55

Manager Tyler was awesome!! He took time to spend with us and made sure that we were happy with everything that we were getting and explained and answered all of our questions. We have never been to slumber land before and it was a great experience and we will be back!

Ja
Review №56

Great customer service! I think Joey helped us :)

El
Review №57

Another great shopping experience and as always the Customer Service was excellent. Tyler answered any questions that I had and even provided some suggestions on the piece I was looking for. Thank you, Tyler for making this painless and stress free!

An
Review №58

My wife and I visited multiple furniture stores in the metro area looking for a couch for our new home. Kyle Hunt from Slumberland on Jordan Creek Pkwy was a huge help. He was able to give my wife some tips on tying the couch into the design of our home and his depth of knowledge gave us confidence we were making a good decision.

cr
Review №59

Fine low prices grate deals friendly staff

Ca
Review №60

Brandon was very professional and answered all my questions.

Jo
Review №61

I love Joey! Hes amazing in service, friendliness, and really easy to connect with! If youre shopping on SE 14th absolutely ask for Joey!!

Jo
Review №62

The WOLF works fast n talks fast..it was fun shopping

Am
Review №63

It is good furniture store in the people are very nice in that store Slumberland

Ch
Review №64

They were very friendly and they helped us find a good bed that we needed. The gentleman that helped us even made sure we got our box spring we needed. We are very pleased with our purchase.

li
Review №65

My service was excellent by Joey ! I give a 10 star review.

Sh
Review №66

Joey was great to work with!!

St
Review №67

I had been researching mattresses for a week, hoping to get an idea of what we wanted. My husband isnt able to accompany me to the store. We decided on a Sealy mid-grade innerspring. God blessed us with an exact match in the newspaper ad.I spoke with Joey and could tell that he was well-informed about this product. He was very accommodating to us since we are unable to test the bed in the store.Looking forward to a great nights sleep 💤. Thanks Joey !!!

K
Review №68

Joey was a good salesman. Very patient person very friendly. I didnt feel that I was being financially taken advantage of like usually sales people do. he honored all of the discounts. the only thing I didnt like was having sales people with masks on it was unnerving I dont wear a mask and I dont like that. it ruined my shopping experience.

Le
Review №69

Merchandise is ok, but pricey.

Li
Review №70

Great experience and fair prices for their products.

Jo
Review №71

Everyone is very helpful and they let you look at everything, without hounding you

Ma
Review №72

We walked in and were greeted and made to feel welcome. We were also given space to decide on a purchase with out pressure! We will back for more purchases in the future!!!😊 cant wait to get our new beds when they are delivered!!!

Ti
Review №73

Joey worked with us and really knows his stuff. We needed an obsolete hard to find item, and he was able to bring in said item in about a month. We have shopped at our local slumberland for about 6 years, and will continue shopping with our Des Moines area slumberland for years to come, thanks Joey!

Sc
Review №74

I love this Slumberland location. They have a great selection of furniture and they have ADAM. He is so personable and knowledgeable. He doesnt pressure you to buy anything, but is always willing to offer suggestions/alternatives that are helpful, especially if youre just not quite sure what you want. I wont work with anyone else when Im there and Ive tried. Attention Management: Adam needs a raise!! Sheila W

D
Review №75

Furnace must have enough set by satan so hot inside decided to go somewhere else

Ch
Review №76

When I was told I would get a couch instead of a loveseat like was paid for I thought I was getting a new couch instead I get a couch that is damaged with no legs. I have contacted Slumberland numerous times about this with no response so now I am stuck with a couch I cant get rid of because I am only one person. If youre looking at getting furniture I would go to Homemakers or Nebraska Furniture Mart because its obvious Slumberland doesnt care about its customers or its furniture.

Su
Review №77

Love shopping there. The staff was very helpful and I was able to check out the lift recliners without someone standing around watching me sit in the chairs. Found just what I wanted and the salesman was available when I was ready. Nice guy! Good selection. I will be back later to pick out furniture for the TV room.

St
Review №78

They had a good selection. Ordered what I wanted and picked it up 2 days later.

Am
Review №79

Enough attention but not too much

De
Review №80

Tyler the manager was very helpful and nice when I first looked. Today I also had great service !

Ka
Review №81

We were very pleased with the showroom and the willingness of the associate to seamlessly complete the transaction.

Ma
Review №82

They have a very clean store and were very attentive to our needs. They have a good selection but not overwhelming like their competitors. They price matched which made for extra good value. We will shop and buy from them in the future.

Su
Review №83

Had exactly what I wanted and the service was great.

Da
Review №84

Mark the sales guy was wonderful thoughtful helpful didnt bother me when I walked in but was very helpful when needed.. set the times for pickup socit made it simply the guy really needs a raise!!!!!

Ja
Review №85

Met by salesman who directed us to the recliners. He immediately let us know that due to Covid19 the warehouse did not have much in stock & orders were taking 6-12 weeks for delivery. I asked if scratch/dent/returns were available for cash & carry. He had one midsize available in the clearance section offered us extra $100 off price. Paid for it, picked it up in back at customer pick up door. We were in & out in less then 30 min with a new recliner.

mi
Review №86

Had a great shopping experience with Joel. Very helpful and found me what I needed. Thanks!!!

Jo
Review №87

Tyler was very helpful, knowledgeable, polite, courteous . His customer service was second to knowone . I will definitely go back and recommend Slumberland on Army Post Road to everyone I know . Thank you ! Tyler you are the best .

Je
Review №88

Tyler was very informative and knowledgeable.

Sc
Review №89

Very friendly and helpful.

Cu
Review №90

I went in to do some research for a queen mattress for a spare bedroom because I didnt want to depend primarily on the internet. A mattress you need to see, touch, and feel. I had also been looking into an adjustable base for my king mattress for several months but found online the ones I would like to be very expensive, so I never pulled the trigger on that. I talked to Bret and he showed me options, answered my questions, and never pressured me or pushed me in any direction, just gave me the answers I needed. I went to two other places and found them to be more expensive and got that used car salesman vibe (sorry used car salesman!). One of the mattresses I looked at with Bret came with an adjustable base for free. I went in just looking for a queen mattress, not even knowing if I need a box or not ( I got a frame/headboard through a Home Depot promotion but didnt know if I would need a base or if it came with provisions to hold the mattress by itself. It arrived and found out I did need a box). I ended up back at Slumberland a few days later and Bret helped me out and went above and beyond by giving me a good deal, upgrading the queen box at the same price as the standard one and throwing in a mattress protector as well for the king (yes, I ended up buying for both bedrooms!). I hauled the queen set home and he helped me load it up. The king will be delivered and set up for me in a few weeks at no cost. We will see how that goes and I will update my review after I have slept on each of them a few times and give specifics of what the mattresses models are, etc. So far I am very pleased with my experience.

An
Review №91

We walked into Slumberland. Adam greeted us in a friendly manner. We told him what we were looking for. He guided us to that part of the store, told us some needed information about levels of comfort in the different mattresses, and then he left us to browse. Adam returned to assist when we had a few questions. We are completely satisfied with our purchases and the price. I highly recommend Adam as his assistance was never in a pushy salesman manner and Adams help was exceptional!!

Te
Review №92

The best place to shop for furniture!

De
Review №93

Good selection of furniture. Only one salesman available, so left without questions being answered. He was busy with other customers.

Ma
Review №94

Friendly service, good selection. Amy was very helpful.

Jo
Review №95

I had mark help me and he was very helpful would highly recommend going and asking for Mark I will definitely be going back again

Mi
Review №96

The store was clean. The employees were helpful and friendly. Our associate tried to find what we needed. Not a lot of luck. The pricing was and sale pricing was the problem. It was a bit confusing and didnt make sense. Overall this was the best slumberland visit. Give this location a try.

Jo
Review №97

Bought a loveseat from them online and it said at the time 5-6 weeks. I had to message them about the loveseat and that is when they messaged me back that it would be 12-13 weeks yet the website never said that but they tried to say it did. I got a response from the owner saying someone would review my complaint and that they would follow-up but nobody ever did which just shows me how much they care about their customers. From now on I will be shopping elsewhere because I know Homemakers and Nebraska Furniture Mart actually care about their customers.

Ed
Review №98

Our salesman was very knowledgeable in his product and shared what chair would mostly fit my needs. He never rushed during our visit and made sure all of my needs were met. Very nice young man. Our expectations were met above and beyond any I expected

We
Review №99

Both Adam and Tyler are very professional and great to work with for all your furniture needs. We will always keep coming back for top notch customer service, a great looking show room and extremely nice prices! Thanks again!

Ka
Review №100

We had a great experience at Slumberland. We were the only customers in the store and instead of being harassed by salesmen, he approached us and then let us browse but was available for questions when needed. It made our shopping experience excellent, since no one was breathing down our backs the whole time! We will definitely go back(:

Information
11 Photos
100 Comments
4.5 Rating
  • Address:1600 E Army Post Rd, Des Moines, IA 50320, United States
  • Site:https://slumberland.com/stores/-72-des-moines-ia?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_content=72
  • Phone:+1 515-285-8847
Categories
  • Furniture store
  • Bedroom furniture store
  • Kitchen furniture store
  • Mattress store
  • Sofa store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:12–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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