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Murray Motors Inc
2602 NE 46th Ave, Des Moines, IA 50317, United States
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Murray Motors Inc
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Ji
Review №1

Started out really good. Talked about the purchased vehicle over phone and was told that they had one thing to fix on the car. It was ten days later when I went to purchase the vehicle. The part was not fixed but they gave me the part to do it myself. The car is a convertible and the top wouldn’t go all the way down. The top I’m told was replaced and does appear to be new. I purchased the vehicle and was able to get the vehicle at $500.00 less than asking price. Since the purchase I’ve called and spoke to Mark about who done the top. He said he would call me back with this information. I called a few days later and left a message for Mark but never got a call back. I’ve tried to call a few more times to see if he had this information but there is no answer. It’s as if they screen the calls. Customer service ends once they get their payment in full. I will not recommend or return to this establishment. Everyone’s experience is different and hopefully the next persons is better.

JU
Review №2

Sales staff was very helpful and the garage went out of their way to help me out. Thanks so much

As
Review №3

I like this dealership because of how upfront they are about the vehicles and the loans. My mother in law and an old coworker recommended them to me after they had bought more than a couple cars through them between the 2 of them and I see why. They salesmen are not pushy they dont have to be between the vehicles and the financing the vehicles sell theirselves so if you find one you like jump on it because its not going to be there long. Only thing they could really really improve on is the website updating but Im sure thats hard to do when the vehicles sell so quick. By the time I called about a vehicle Id been watching it had sold like 5 days before that the second one on my list had just sold 3 days before that.

to
Review №4

As a former GM of a multi line dealership! I can say it is very rare these days to find a car lot of three generations of family still in business !! Thank you for keeping your word and honesty ! I will thoroughly enjoy my SUV to pull behind my motorhome . P.S. it ran perfectly all the way back to Missouri. I dont do this referral often but you guys deserve it !! Todd Schneider

Ry
Review №5

Between the low trade in value I got and ALL the problems the car I bought had I lost about 5k by the time I sold the car I bought from here and it still had codes for the TCM. Wouldnt recommend. Typical used car lot- you get about 20% less for trading in your ride than if you just sold outright, then they throw a quick fix on and mark it up about 30% over the going rate. So when your ford edge is worth about 7k they offer 5500, quick fix, mark it to 10,495. The car I bought (magnum RT AWD) needed a heater core, they took 800 off which made it 9600 but it ended up costing 1300 to fix, then the real sources of problems started showing up a month later and by the time I said ok Im done with this I was out another 2200 and thats with doing some of the work myself. All in all, I totally lost my shirt on the Magnum fellas. Started to wonder if the title was washed to be honest. Tell you what, Ill take this review down for something worth about 2500, an ATV in decent shape or maybe the right motor laying around if you got it but I lost to much money on this deal! What did the magnum go for at auction, 3 or 4k? Should of been a straight trade with the edge IMO just because it was a rare car..lot of problems though.

Te
Review №6

Checked reviews thought itd be a great place to buy from. Had $18,500 in hand cash, sent me to fill out a credit app? The car was $18,500. 😑. Me and the wife were both car shopping. Lost 2 customers from one deal.

Je
Review №7

Easy to work with. Love my new-to-me car. Everyone was super nice.

TI
Review №8

Mark, Dillon,and Tom are fantastic to work with. They make car buying easy. If you are looking for a good used car you should pay them a visit. I look forward to doing business with them for years to come.

Ra
Review №9

Want to say a very big thank you to the men that helped me change the light on my car. I was trying to do it myself to save money and could not get it and stopped by and they did it for me thank you so much very nice people

Am
Review №10

I recommend Murray Motors. I cannot say enough how every experience I have with them is a tremendous blessing. They take wonderful care of me. They are straightforward and I appreciate their transparency. I always feel grateful as I leave. I bought my vehicle here. I bring my car back for regular oil changes. I have taken my car to be serviced at other places. Not anymore! I will make the drive from out of town to have all the work it needs done here. I would rather have the quality of service, for the best price, and the excellent fellowship that I am always met with. Thank you to the Murray’s team for a customer for life!

Mi
Review №11

Great place to but cars. Very friendly, will help you find what your looking for and make sure the vehicle is in great working condition before it leaves their lot. I have bought 2 cars from here and they always remember my name when I walk in the door. Cant say enough great things about this place

Ka
Review №12

Absolutely horrible service and rude employees especially Mark. Overpriced vehichles and not always seen by a mechanic before being loaned. Will not recommend to anyone and will be telling several people about how disgraceful my experience was. Also curious which one of you stole my speaker, tools and my iphone. Will be contacting police

Jo
Review №13

Great people, great service. Will always go back to this place.

Ro
Review №14

Friendly staff. Good deal made.

He
Review №15

I love the small town honesty I got when I spoke to Mark. Hes very knowledgeable and truthful about everything. Although we didnt find what we were looking for today we will be back!

pa
Review №16

My family has purchased a few cars from Murray Motors over the years. We keep coming back to them because they are friendly and work to get you a car that will be reliable, enjoyable, and in your price range. When Ive gone to other dealerships, they almost always swarm in as soon as youre on the lot and will keep pushing you. Murray Motors is not like that - theyre respectful, personable, and very helpful. When the time comes that Im ready to upgrade my ride, Murray Motors will be the first place I look.

Za
Review №17

Purchased a vehicle from this dealership. Everyone inside treated me with the utmost respect. I spent weeks searching for the right vehicle and it was a no brainer going with Murray Motors. The shop mechanics are fantastic and ensured that I had no problems leaving the dealership. I was able to get a really good warranty with my vehicle. Establishing a long-term relationship is important to this business. I would HIGHLY recommend doing business here.

Je
Review №18

I got a great deal on car ..plus they included a warrant 4 months or 4000 miles.. Men @women I would advise make it your first stop if you looking for used car. #warrant. Peace of mind...

Ro
Review №19

I went to many dealerships where we were approved for financing but the sales people tried to talk me into vehicles I didnt want as I was looking for something special. I was looking for a daily driver that would hold up in winter. Most importantly I didnt want a vehicle I would see parked in every neighbors driveway. When I found out Murray Motors had a North Face Avalanche I knew it was exactly what I had been looking for. I called Dillon all day making sure it hadnt sold and he was so nice and patient, not patronizing like the other places. I loved when I got there it was obvious this is a family business and I felt comfortable immediately. He had the Avalanche ready to test drive when we arrived. It is a pristine vehicle and they worked with us to make sure I got into the vehicle I wanted and never tried to push a different vehicle. Instead they sat down with us and worked out a down payment and payments we could afford. With only 1700 of these vehicles ever made, I knew I wasnt going to have a vehicle like everyone else. Thanks to Murray Motors, Dillon and the whole family, I was able to get exactly what I wanted in a vehicle. After this experience I would never go anywhere else!

ma
Review №20

These guys are just great

Ja
Review №21

Murray Motors is a great dealership to work with. We walked in not having much knowledge about purchasing a vehicle and Dillon helped us with the whole process from start to finish! He was very knowledgeable and made us feel comfortable making this big purchase without being pushy! I would definitely recommend purchasing a vehicle here!!

RJ
Review №22

Tom and Mark were great to work with. We gave them a price range of where we wanted to be and they did not try to push us to higher priced cars. We felt very comfortable with their honesty and telling us the good things and the not so good things about the cars we were interested in. Once we narrowed our selection down to the car we wanted, we noticed a few items we needed taken care of before we drove it off the lot and they had those done the same day. We felt we got a great car at a great price and dealt with honest people.

Li
Review №23

Best place I have ever been! I was driving a car that was no longer reliable for me or my kids and the same day i stopped in I drove home in my new to me toyota. Everyone here is very helpful and friendly. Tom even offered to pick my car up from my work the following monday to change my oil and drop it back off so that I wouldnt have to miss any work. I highly recommend everybody make this their first stop while searching for a reliable and affordable car!!

Ma
Review №24

Horrible people they will rip you off and talk down to you like they are better then you. I’ve purchased three vehicles from them. Two of which was under better management and now things have changed I have been treated horribly and disrespected. They have been very confrontational with almost everything down to getting the title as I want to pay my car off. They’re rude and unprofessional. Never buy a vehicle from them. They also threatened to go as far as hold my title for 30 days as a punishment for supposedly being rude when I have money in hand to pay my car off. All this simply because I had to ask one of them for the same question 4 times because I was not understanding what they were trying to say. So I got blamed for being rude and called back and threatened. They will be nice until your in a contract to buy an over priced car then you will be just another income.

Ka
Review №25

Drove down to the dealership from Rochester, MN(4hrs) after inquiring about a hybrid car. The dealer (Dillion) on the phone was pleasant to speak with and was honest about the problems with the car. I got down there and the car looked great. I took it out for test drive and the system/engine was acting insane with lights all over the dash. I returned the car and was questioning its integrity. I discussed problems with the dealer. who immediately had his mechanic look into it. I have them an hour to correct it. I went to lunch and returned to check the situation. My son wanted a candy bar from the machine and they opened the machine and provided him candy and soda (great customer service). I headed to the garage where they had a team of mechanics there inspecting it and ensuring that the problem was resolved. It turned out the battery was bad (11.4v) and was bulged on the sides (froze from the cold). They replaced the battery and ensured that the alternator was operating correctly (14.4v) we tested it and purchased the car. It has been an incredible car!!! I will be giving them my business the next time I am looking for a car. The 4hr drive is worth the experience and quality they provided. they shop isnt the most elegant but its perfect. They arent phony sales with fake smiles who wear suits. They are real down to earth people who care about their products. which is more then i can say for some dealerships.

Ri
Review №26

I got a great deal on a vehicle, was able to test drive it and was given a good discount. I was given a complimentary new battery and they took care of the license and registration. The vehicle was from 1999 and when I first got it needed two key twists to start. I got an oil change at Firestone and since then, the motor turns over with one key twist. I would recommend this car dealer to a friend because I got a good deal on a vehicle and was treated to good customer service!

Ja
Review №27

They arent too bad. As long as you have good credit. Also, I was able to just give my license and I drove the vehicle. No dealer with us... only issue I dont have great credit for stupid reasons like medical bills... long story... couldnt get the car I could afford to pay monthly payments now without good cosigner. I even had down payment. They are ok. Not good enough.

Br
Review №28

Top notch service from the time I walked in. I didnt qualify for bank financing, so they financed me. Tom was very patient when my test drive went long while I had the vehicle inspected, and he took care of a handful of repairs. They even diagnosed and repaired a problem with the air conditioning that presented itself a couple weeks after the sale. I couldnt be more satisfied, with them, or the vehicle!

Ze
Review №29

Very helpful staff. The staff really worked with me to have a reasonable down payment & car payment. Would definitely recommend them to a friend! Great cars at reasonable prices!!

To
Review №30

Bought a car here and in less than a week it had major problems with it. They wouldnt help at all with the repairs...wouldnt discount or anything. Then come to find out they charged me triple the amount that it would have cost elsewhere. Then, after a month, had major problems with the vehicle again. I will never patronize their business again and would recommend steering clear of this rip off joint.

Kr
Review №31

Very fair prices, they only fix what needs to be done. Really nice people who explain what needs to be done in terms I can understand.

Go
Review №32

5 star! Everyone here is helpful and amazing! They explain things and make the whole experience great! I refuse to go anywhere to get get a vehicle

A
Review №33

Tom helped us into a new vehicle today! He was very knowledgeable and professional. He let us take our time and didnt rush us into anything. I highly recommend Murray Motors to anyone looking for a reputable car lot!

Sh
Review №34

Nice polite, but hidden about vehicle Im interested in.

Re
Review №35

Me and my wife brought a 2004 green Toyota Camry from Murray Motors the car can stay started without a key in it then 2 months later the starter went out and they charge me $500 to put in a 20-minute starter that was only $89 at AutoZone so anybody who go to them please watch them I wouldnt buy a car from them ever again and I invited everybody else not to there they are a rip-off they fix my car before they told me what was wrong with my car then they said it took 5 hours to put a starter on my car any mechanic in in America no it doesnt take 5 hours to put a starter on a car and they charge $95 an hour for that and the mechanic shop that is right next to it mechanic says they are not a part of Murray Motors so why would my car dealership give my car to a mechanic thats not a part of their ship when I called them to fix my car and then the mechanic had the nerve to tell me that they needed the money

Go
Review №36

Had a great experience with Tom. Very helpful and knowledgeable about what I wanted! Great people great place

Ms
Review №37

I love Murray motors the owners are like family too me!!!

Ja
Review №38

Decent variety of vehicles and the employee I spoke with was very knowledgeable about the inventory.

Go
Review №39

Tom was the best. He explained everything to me and made understanding.

sa
Review №40

Family run n u feel like family too

Gr
Review №41

Dillon was great to work with got what i wanted without any push from the sales team

Go
Review №42

Dillion was great at helping with everything! Thank you so very much!

ke
Review №43

Tom is an awesome young man! Couldnt be happier with my expierence!

Ba
Review №44

5 star for the dealership BUT the sales man Ryan is a complete ass! he is only in it for the money. was vary rude on the phone and told me he doesnt deal with people on his day off hes lucky hes the only sales man that works there right now or I would of requested someone else. he did not deserve to sell a truck. he told me he couldnt change the price on my Hummer but finally the new owner made me a deal and was super nice. it didnt come with a remote unlock so the owner ordered me one for free. as the salesman, Ryan got mad because there cars are as is haha! what a baby. this deal would NOT of happened if it wasnt for the owner. nuff said, Ryan sucks! thank you Murray motors for the beautiful Hummer. (:

Ma
Review №45

Great place to buy a auto, friendly and family businesses.

ja
Review №46

Wonderful,wery good and friendly, good place to buy a car👍

Ja
Review №47

Wonderful guys and absolutely fantastic mechanic!

Br
Review №48

Friendly people, went smooth, realistic people who dont push something thats not what you want.

Le
Review №49

A great place to buy a used car

Ja
Review №50

Awesome owner and fantastic mechanic!

An
Review №51

Nice company with great friendly staff

da
Review №52

This place is a joke. Anyway they can rip you off they will

AS
Review №53

This was an awful experience.. I bought my car a while ago from Murray Motors and the car ended up being junk. I paid a lot of money for it. Then I pay it off and then the next week they still took out a payment now 3 weeks later I still havent got my money back.. Wow then my the OWNER I get called a liar and so on and so forth... Very awful customer service this is how incompetent they are.. They didnt even know when I got my title or if I did.. They are idiots I would never recommend that place to anyone they are awful people!

Ed
Review №54

They are good people

Za
Review №55

Great service great people

La
Review №56

They worked with my lack of recent good credit and set my payments where I could afford them I just paid the car off 2 days ago and I was only paying on it for a little over a year

Te
Review №57

Great vehicles and service!

Ga
Review №58

Excellent deal

Pe
Review №59

Friendliness and good service

Information
29 Photos
59 Comments
4.3 Rating
  • Address:2602 NE 46th Ave, Des Moines, IA 50317, United States
  • Site:http://mikemurraymotors.com/
  • Phone:+1 515-262-8244
Categories
  • Auto broker
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
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