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Copart - Des Moines
3300 Vandalia Road, Building 1, Des Moines, IA 50317, United States
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Copart - Des Moines
Comments
EM
Review №1

Honestly if you are not a mechanic and haven’t seen the car before buying do not buy from them these are crooks wanting to make quick money at the expense of the customers, car said dents and scratches, run and drive, looked good on picture, come to find out, it only drove for one block before dying, also they charged over $500 in fees for the car, found out the car was in an accident and they replaced the bumper, it cost me three times what the car is worth to fix it and it still needs fixing, please save your money and buy a new car. This company should be shut down.

Vl
Review №2

Be careful when you buy from this place. I bought a travel trailer and the forklift guys did a lot of damage to it moving it around.

Al
Review №3

This Copart is playing fraudulent games. After winning a lot, few hours later they cancel it and relist it. Thats just wasting time. Why not putting a reserve at bidding?

Ed
Review №4

They got a big loading yard. You can sleep in the area, it’s all commercial business around there.

Ha
Review №5

The front Staff could be a little Friendlier, otherwise decent place to buy vehicles. Thanks

wa
Review №6

Jackie and all the other employees are great!

I
Review №7

Everything was great for pick-up vehicles.

Jo
Review №8

Didnt have to wait very long and went to sublot an was left to find trailer on my own wow couldnt believe it!

vi
Review №9

Is not a bad place to get used car

Sh
Review №10

Straightforward experience / process.I called with a couple of questions, and the folks I talked with were courteous and helpful.

Ge
Review №11

This company advertises dishonestly I bought a car in Newburgh lot I would not have consisted because of flood damage, but they noted Run and Drive !!!!This was a Lie After receiving the car 900 miles away I /My Tech found the intake was full of frozen flood water I have pictures The Starter was frozen solid Yes I received in January So ever started, never put in gear running a big lieAnd in the few days it took to get a transport, they ran a loader in to the front so I need a hood and a bumper tooI was told tough No help Its my fault for trusting, and never mind the storage I had to pay for their people to wreck my car while waiting THEY will not helpSo Please file with the BBB /Every site you can write reviews /Dont take no for an answer File complaints with your states attorney generalTrust me someone will take notice They should be barred from dishonest statements about vehicles.And destroying vehicles in their careOh and I can longer buy from copart. Apparently if you complaint they dont like the truth being told Like I would ever use them againGeorge D

Vi
Review №12

Very bad service

Mi
Review №13

Dishonest advertising they said “minor dents & scratches” but when I arrived after drive 1,000 miles and paid for the car when I seen the car the cab on both sides under door was rusted out, and I showed proof from there site glossary on “minor dents& scratches “ and they kept beating around the bush telling me that they can’t refund me! Mind you that it was there fault for putting invalid info on car details

Ke
Review №14

Very helpful people

No
Review №15

Best Copart manager I ever see in all USA Copart very helpful person

De
Review №16

Sometimes you can get a deal, fees are very high and people have been stealing keys so you need to check them out really good

Ro
Review №17

Melody was such a pleasure to work with. I recieved fast service and help where I needed it. Please redesign the load and unload area. Thanks R

Du
Review №18

Nice staff and the loader guys is great. Sure do wish the parking was a bit more friendly. Dirty mud hole

mv
Review №19

Friendly staff that are very helpful. would recommend for sure

el
Review №20

Its gotten really hard to browse the lot due to their rules and restrictions

Jo
Review №21

Two different times I bought here, The first was a motorhome that ran and drive, went to pick it up and there was no keys and it was too far to tell and they offered me a refund so thumbs up on that one. The second car was he Ford Fusion and it was missing the front grill that showed in the pictures when I bought it. So somebody had took in the grill out of it. The grill is like $500, and I cannot find a used one. So when I asked about it they said the only thing they could do is return the car. The problem is I live in Davenport Iowa and its like A 3 hour drive. Ill just keep the car and eat the $500 on top of everything else that needs fixed. Knowing it needed a grill on top of everything else wrong with it I would not about the car. I probably wont be returning. Just too many issues to deal with this place for me so far away.

Ro
Review №22

Friendly people good customer service

Jo
Review №23

Bought a deer hit totaled vehicle for my sons first vehicle. Fixed it up and it runs. Great first car

Ch
Review №24

Great staff, get the job done quickly and on my way home.

Ch
Review №25

Things worked out great

Le
Review №26

Buyer fees need to be lower

Je
Review №27

Always very helpful.QUICK / COURTEOUS.

Fa
Review №28

Really good people there, but their equipment broke my grill and they could only offer to refund me and take the truck back. But my whole day and the trip would have been wasted.

Mi
Review №29

Great place with very friendly staff.

Mi
Review №30

My Copart queen makes this easy. Great place to load.

Vi
Review №31

Very slowly working

Pa
Review №32

Always friendly. Everyone is helpful

Sa
Review №33

Great customer service every time I pick up a vehicle.

Bo
Review №34

They was nice people there and quick service 5 outta 5

Ja
Review №35

Please have the shipping on a different invoice. I was charged taxes on the shipping, when transferring the title.

Do
Review №36

Great personal. They bent over backwards for me.

Ro
Review №37

Always friendly people really polite staff

Fr
Review №38

Waited 3 hrs for them to bring my car out what a horrible experience.

Br
Review №39

Do you have the pick of more inventory if you have a dealer licenses or by just being a member we have the same choices thank you in advanced

Ri
Review №40

Very smooth transaction.

Ch
Review №41

Great staff, they loaded my vehicle quickly

Ta
Review №42

My visit went well aside from finding out they dont take cash. Be ready with another form of payment.

Cy
Review №43

Very friendly. Want a hit or miss place but the buying is on you. Do research before buying it’s not their fault they just sell the cars.

Do
Review №44

Entire process went smooth and easy

se
Review №45

People steal the key out of the cars in the yard they wont do anything to stop it

Ma
Review №46

Great employees, great place.

Jo
Review №47

Nice place to find a car

An
Review №48

No semi truck exit, no parcking, bad place to come

Jo
Review №49

Great experience

As
Review №50

Always helpful

Ly
Review №51

Nice place

Je
Review №52

Amazing deals

Na
Review №53

Awesome deals

Wa
Review №54

Car auction

Ro
Review №55

Very well

Information
28 Photos
55 Comments
4.3 Rating
  • Address:3300 Vandalia Road, Building 1, Des Moines, IA 50317, United States
  • Site:https://copart.com/locations/des-moines-ia-60/?cid=gmb:copart:des-moines-ia-60
  • Phone:+1 515-262-1900
Categories
  • Auto broker
  • Auction house
  • Auto auction
  • Salvage yard
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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