user
Rio Grande Co.
500 Osage St, Denver, CO 80204, United States
Appearance
Rio Grande Co.
Comments
An
Review №1

Ask for Shelby she is nice and will help you and answer any questions you may have.

W
Review №2

I judge/evaluate a business not just about how they act/treat you when everything is going right, but also about how they handle it when either of us makes a mistake. 5 stars is my rating. They made a mistake, owned it, and fixed it quickly and with no attitude. THAT is how you earn loyal customers.THANK YOU Rio Grande. That is how you have been in business for so long and grown so much. Its about relationship management. :)

Lo
Review №3

I delivered a load of steel pipe here today. The yard is tiny but everyone here is so nice! Totally wasn’t expecting that. It took a while to get unloaded but was not bad at all. The people in Denver are cool.

Jo
Review №4

Good selection of products, prices are a little high and customer sevice is either excellent or comes with an attitude. Hit or miss on that one but this time it was great!

Ro
Review №5

This place is great they are very knowledgeable about products and services. I would recommend this place to anyone. Family owned and operated for over 100 years.

Te
Review №6

I always need one less thing to worry about. Never been the weak link getting a job done.

Jo
Review №7

Very helpful staff found what we needed lots of Concrete Supplies at this location. I like the delivery charge fee it is not very expensive. I get my high beams from this location.

Di
Review №8

Matt and his team were amazing! They were able to help me with my Eagle Project and donate seven bollards. I cannot thank them enough! I highly recommend them.

Ry
Review №9

25 percent fee to return a window well. What a joke

Gr
Review №10

The staff inside was quick, the Staff outside was even quicker & very pleasent.

Lu
Review №11

This company is knowingly complacent in fraud. We had a shady contractor that was supposed to order materials through Rio Grande that never happened after taking our money. Rio Grande lied to me that the order was placed. The conversation was recorded.Might actually be good news for us as Rio Grande will now be named in the lawsuit and we might actually recover our money thanks to them knowingly participating in fraud.Sucks to suck.

Br
Review №12

They have a steel dept who knew?

Wa
Review №13

Went in for shims and had a great experience with fabrication and front office people.

Jo
Review №14

Love the assortment of products. Knowledgeable staff. Good prices!

Ma
Review №15

Always professional! Always helpful! Kevin was a huge help to us!

Ry
Review №16

Have bought a beam and multiple posts from here on different orders. Every time they’ve been extremely friendly, on time with their quoted delivery ETA (or pickup time), and competitively priced.

Ka
Review №17

I lol made a mistake! Sorry not a restaurant / bar!😂😂 lol I dont know anything about this place. But Im sure theyre great due to the name?! Lol

ry
Review №18

Definately not the kind of company that wouldnt do you any favors, awesome, thank you.

Je
Review №19

Appalling customer service and sloppy workmanship. When my order was delayed, no one bothered to inform me, and the item was never delivered as promised. The office at the residential products division failed to return multiple calls, and when I did get a live person, they seemed baffled by the concept of looking up an existing order. Eventually I had to convince a yard employee to go look for my item, and he found it lying in a pile. When I got it home I found it wasnt made to my specifications, and welds that needed to be at right angles werent even close. I didnt bother to get my money back because it wasnt worth it to me to have another series of unpleasant interactions with these people.

WE
Review №20

Good source for metal and fab, I did not experience loading problems when I have been there, and there WAS a mistake with my last order and it fell behind BUT the wonderful ladies at the counter absolutely bent over backwards to make it right and I will be going back there for ALL my future needs!

Ju
Review №21

Great Selections of Fireplaces and Hardware!! Love the porcelain planking for deck and patios.

Mr
Review №22

Super fast delivery

Be
Review №23

Worst service ever. They had to install fireplace on Aug 29. 3 weeks later its still not installed. Full price is charged

Da
Review №24

Loading was Quick and Easy. Friendly helpfully staff! Good product.

Kr
Review №25

Piss poor service! Go elsewhere if you can. They are HORRIBLE at getting you loaded. It takes FOREVER! They have their trucks roll in get loaded all while you were first and have been waiting forever! Sorry Rio, you guys are failing. My business is going elsewhere.

Gl
Review №26

Great assortment of materials, wonderful, helpful staff

Br
Review №27

Very helpful

Ar
Review №28

Fast service

Ke
Review №29

Good stuff!

Ro
Review №30

Fantastic staff!

Cl
Review №31

Very rude secretary I wont be back

Ma
Review №32

Always ready to help

Je
Review №33

I went to pick up material for construction ... already paying ... Very Attentive shippers ... they would direct you and notify you of the waiting time ...

Ju
Review №34

Very good place

Information
82 Photos
34 Comments
4.4 Rating
  • Address:500 Osage St, Denver, CO 80204, United States
  • Site:https://riograndeco.com/
  • Phone:+1 303-892-8833
Categories
  • Building materials store
Working hours
  • Monday:6AM–4:30PM
  • Tuesday:6AM–4:30PM
  • Wednesday:6AM–4:30PM
  • Thursday:6AM–4:30PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:6AM–4:30PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Similar organizations