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MasterCraft Colorado
7300 Broadway, Denver, CO 80221, United States
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MasterCraft Colorado
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Je
Review №1

My husband and I had been looking on and off for about 4 years for our first inboard. We had a different brand in mind however Jarrett and Chris were so great to work with that it made our decision an easy one. We’re still learning things here and there, but I have to say Jarrett has gone above and beyond communicating with us and it’s been almost two years since we purchased our boat. So thank you for putting up with us and still keeping in contact when we need it. Best decision we made during our journey of finding the perfect boat for us all thanks to you guys!

Da
Review №2

Excellent people that provide excellent service and communication. They make you feel like a valued customer.

Ke
Review №3

Mathew did a great job! Boat service done as promised as usual. Great group of employess!

Ta
Review №4

I went in and worked with Chris. He was super informative and had everything taken care of before we got there so all we had to do was sign some stuff and do the walk thru. I would say I was in and out with a new boat in under an hour! Thanks for all the help Chris!

Be
Review №5

Outstanding dealership! I just purchased a used boat from them and ended up finding out that the speedometer didnt work the first time we took it out. Alan and Keith and really everyone I talked to there was VERY helpful and went out of their way to make sure I was happy and satisfied with the solution. Would defiantly recommend them if you are searching for a boat, new or used.

Sh
Review №6

Jarrett is the man and I can’t say enough about the experience we had with him!Incredibly helpful, knowledgeable and an overall great representation of MC Denver!I will recommend everyone buy a boat with Mastercraft Denver after the experience we had!

Ar
Review №7

We recently purchased an NXT24 and have nothing but great things to say about our overall experience. Chris, our salesman was very knowledgeable. He took time to explain and show us everything we needed to know about the boat. It was a purchase that will lead to many family memories thanks to Mastercraft.

Ri
Review №8

I recently purchased a new pontoon for myself and what a breeze. Jarrett was wonderful to work with. I was able to complete the sales transaction without leaving my home. In this strange world we’ve been living in and product availability nothing is “normal” or easy anymore however working with Jarrett and Mastercraft I was able to secure a boat for this summer! Jarrett offered his time to deliver personally to me this month and get the boat in the water and give me a tutorial before he heads back to Denver. I am 3+ Hours away and so this is a huge bonus for me! Continue on with the AAA customer service Mastercraft Colorado!! Thank you!

To
Review №9

Alan and his team are great. Purchased a boat from them last month and I couldnt be happier. Went above and beyond for me.AMAZING! Thank you!!!!

Fr
Review №10

My brother and I purchased a boat from Chris about a month ago and I cannot thank him enough. Chris and MasterCraft Colorado went beyond to get us in a boat that fit our lifestyle and price. Their customer service is top notch and they truly care. I would highly recommend Chris and MasterCraft Colorado to anyone looking for their first boat or fifth boat. I honestly can say we will work with MasterCraft from here on out. Thank you again Chris and Mastercraft Colorado.

Ed
Review №11

Outstanding customer service by Chris; even taught us how to waksurf as part of trying out the boat!!

Ti
Review №12

This group is the best ever! Alan is wonderful! Keith makes you feel like family! Everyone is so friendly and take care of all your needs. You could not be in better hands to purchase the best best boat on the market!!!!

To
Review №13

We have always had top notch customer service from MasterCraft Colorado, they are all professional and treat you like family. We knew from our very first experience with them that we made the best decision, not only for the best boats in the industry but the best shop as well. Thank you to Allen, Keith and all of the staff for making our boating experience the best it can be. If you are in the market for a new boat, dont bother going anywhere but MasterCraft of Colorado.

Jo
Review №14

Great experience while getting my old Mastercraft serviced. Very prompt, great communication and most importantly didn’t feel like I was getting ripped off. In fact they were very clear about parts cost helped me find the least expensive part even though it meant they wouldn’t profit from it.Also, the sales guy (Chris?) potentially saved me a lot of heart ache and $$ by noticing i had not hooked up my trailer correctly after being distracted by a work phone call!

Ch
Review №15

Alan, Chris and the team at Mastercraft Colorado are professionals and extremely helpful! Wonderful experience, wouldnt go anywhere else!

Ca
Review №16

Jarret was great to work with, honest and fair. We will purchase our next boat from him.

Ru
Review №17

My experience was perfect. I would highly recommend them to anyone looking for a boat!

Ja
Review №18

This place is top notch and won’t go anywhere else. Great service and very friendly staff and knowledgeable.

Ky
Review №19

Chris in the sales department at Mastercraft has been nothing short of amazing. He has taken care of us from start to finish and gone above and beyond any of our expectations; even helping us personalize the boat! We love Mastercraft and continue to support them due to their awesome customer service!

ch
Review №20

My family bought a boat this year from Alan and the team and at every turn, start to finish, we had an OUTSTANDING experience. The knowledge from this shop is just out of this world, having all the answers to every question and suggestions to questions we never thought of. Talk about a MasterCraft family, these guys make you feel right at home in the boat buying experience. Alan and the team puts in the extra effort to really put this shop above any other boat dealer I have walked into. Thanks!!!

Do
Review №21

Bought my first boat here in 2011 and just upgraded to a new one for 2021. Alan has always been great to work with and of course- Mastercraft boats are the best.

Je
Review №22

Very friendly, very personable, and very knowledgeable staff. We purchased a used boat from here. Towed it home, had it in the water a couple hours, threw a check engine light. Called for suggestions, trouble shot, then decided to return to the shop. The staff was very accommodating to get us in, and FIX the issue while we waited. A couple hours later, we are back in business!Thanks MasterCraft Colorado Staff!

br
Review №23

Alan was awesome. He went out of his way to make my boat buying experience exceptional. Fast, easy, and fun. I’m looking forward to many years of fun in my new boat

Ch
Review №24

Jarrett is the bomb!!!! Great service all the way around.

Em
Review №25

We worked with Chris at MasterCraft Colorado and could not be happier with the service and knowledge we received from him! We are first time boat buyers - and honestly, it was a bit of a impulse purchase. He taught us all we needed to know and even came out on the boat with us to show us how to do everything! Would highly recommend him and his team!

Dw
Review №26

What a great bunch of people! Went above and beyond to help us out! We’ve never been treated so great! Thanks again love the new boat!

Be
Review №27

We have been repeat customers of MC CO since 2015. Alan S and the entire service team take great care of us. We boat in remote lakes and they always are willing to help us with any parts or DIY service pointers and has extended our seasons.They also are leading edge knowledge of the new boat systems and technology. Some of my favorite outings are on some spontaneous shop demo adventures.

Ra
Review №28

Great experience working with Allan at Mastercraft Colorado. Our new 23XTIs a suite addition to the family. Room for kids and dogs and plenty of power to surf and ski.A perfect toy for a kid like me!!👍👍

Da
Review №29

Alan is super knowledgeable and really cares about his customers. He takes the extra time to make sure you are getting what you need. We recommend Mastercraft Colorado to all of our friends.

Ju
Review №30

Wow! These guys know what they are doing! I have seen them personally go above and beyond in customer service! The whole team is great! My family and I are customers for life. We love the boat, but we keep returning for their high level of customer service. They offer a great product, and take a lot of pride in maintaining it! I have not missed a weekend on the water for the past 5 years thanks to these guys. I have recommend this team to multiple friends who have purchased new boats from them and are equally as impressed!

Ro
Review №31

These guys all Rock!!! Alan was a great help and a pleasure to work with as were everyone at this store. I highly recommend them and live my new boat. Thanks again. Rob

Mi
Review №32

I just purchased my first Mastercraft from my sells man “ Alan “ the best experience, very very patience and great price. Time to have fun!!

Jo
Review №33

What a great experience working with Jarrett Clark our Sales Person at MasterCraft Colorado. He has been very knowledgeable, professional, accommodating and fun. There was absolutely no pressure to buy. We are psyched for our new boat and to join the MasterCraft Colorado family. THANKS

Br
Review №34

Alan was great throughout the sale while going above and beyond to help making the overall customer experience awesome.

Te
Review №35

Best service department anywhere! Mike is on top of the operation, organized, friendly, awesome customer service. Techs are the best, they know MasterCraft inside and out. Never have had a problem, always on time, great communications, none better.

Ma
Review №36

Love this place. Always good to see the guys at Mastercraft. Best peeps in town to work with.

Me
Review №37

Jarrett was awesome in helping us purchase our boat and he even helped deliver it to canada!!!! I would definitely recommend Jarrett and Colorado Mastercraft to anyone!!!

Ji
Review №38

Great folks. Made buying easy. Love our boat.

Da
Review №39

I just boughg my mastercraft x30 last week. Jarrrett Clark was awesome he was very knowledgeable on over all all the boat brands and was very helpfully in us making a educated on which boat to buy. We went to 4 boat dealers and found he was the best customer service rep out of the 4. He took his time in explaining everything on the boat and in general on how wake boats work. After taking the boat out on the water a couple times it is a awesome surf boat.

je
Review №40

Alan and staff are excellent, very knowledgeable, professional, and pleasure every time. Highly recommended.

Da
Review №41

5 stars - We just had our boat in for service. Everything was completed on schedule and done correctly the first time. Looking around the shop everything was clean and organized which shows attention to detail. Showroom and boats were spotless! Staff was professional and pleasant to deal with. I would recommend this shop to anyone that likes a professional no hassle experience.

Er
Review №42

Love the MasterCraft Colorado Staff they always treat me like family! Thanks guys!

Mo
Review №43

Nothing but class. Great people, great service. Knowledgeable, honest and treat people very well. Would highly recommend checking these guys out if your buying or servicing a boat.

ja
Review №44

Just want to put this out there so others are aware. Have a older boat 05 x10 with 350 hrs on it. We had took our boat to mastercraft for a summerization. I asked to be summarized and everything gone through specifically the bags for the wake surfing to make sure it was ready for a three day trip to Flaming George. Once arrived and ran around the lake found poor attention detail on hooking hoses up to the bag in the front. Thought ok, just a mistake no biggie. Then found two of the bags would not pump water at all. After trying to find parts at the marina and piece mill the bags together for the boat we finally got it up and going a day down time messing with what I paid MC of colorado to do.come to find out the pumps were both bad. They didnt even check them... such a dissapointment for what I view a high quality manufacture.Went ahead and tried to use them again this last year for winterizing. Had a week of cooler temps around 32 or 33 degrees while the boat is in a storage building I put blankets on the engine. Took it in and they told me the shower filter was cracked and possible internal engine crack. But nothing was in the oil or anything at this time. I know the block was not frozen as there was water on the platform that wasnt even frozen. Well during this summers summerization . They found water in the oil after starting it up for the summer.. now they are trying to come back and say that the block was frozen solid and they had to let it thaw in the shop from the fall. This is a way of them trying to dodge a bullet of poor workmanship.I will recommend that if your not a customer that spends the 100k to 200k with these guys they perform poor quality as i feel it was a jiffy lubes of the boat industry. I will keep a update replacement of the engine and how this company handles it.

Va
Review №45

Did a great job staying in communication with the progress of our boat maintenance. Only Gabe four stars because the left dirty/greesy foot and hands prints on the seats

Ca
Review №46

I bought a used boat here and had to travel from out of state to get there. They emailed me their mechanics review sheet from when it was traded-in, let me put a refundable deposit down to hold it, sent me pictures, answered all my questions very quickly all before I could come see the boat. They also made sure the boat was all working properly before I left (I did an extensive test drive). I was looking for a new boat for months and couldnt pull the trigger until this phenomenal deal came along. It was priced well enough that I bought it in the fall and am going to have to store it all winter after only getting to use it twice. Im cheap, it took a good deal to convince me to buy. Everyone was nice, but Chris R. Was the rep that helped me through the whole process and deserves the credit. Buying the boat was a painless process and I couldnt be happier with the purchase.My family is going to have an epic summer in 2019, thanks Chris!

Wa
Review №47

These guys are the best low pressure dealer I have experienced, I have spoke with them at the dealer and boat shows. They always take time to answer all my questions and you get the feeling your the only customer they have, 5 star for sure! Ill be buying my next boat here!

T
Review №48

We purchased an X30 last spring and could not be more happy with our purchase. We spent hours researching and test driving many boats . The exceptional knowledge, customer service, and straight out honesty we received from S and W has been awesome . We were looking for a boat that would suit our family and Allan and Leif were so helpful to make sure that happened. My main concern was service ( if needed ) we live in Colorado and with that being said our window of boating is very small . I asked several times, if it needed something would they be willing to make it happen quickly. They reassured me, they would do the best they could. Well, we received our boat and had a big first outing planned on MOTHERS DAY . Our boat was loaded and on the water and suddenly it had a small issue. We loaded it back on the trailer and called Leif and told him what was going on. He than got Allan on the phone ( mind you this is Sunday also Mothers Day ) Allan showed up to the lake with his children and tool box in hand. The manufacturer had to much sealant on a particular piece. Allan fixed it in less than an hour and we were back on the water. My point is he did not know us or owe us any favors. They just provided us the BEST SERVICE they had promised. We HAVE been happy since. Any seasonal service or upgrades we have asked for have been provided and our boat was available and ready within a day or 2. The boat itself is great and has provided us with all of our needs and has exceeded our expectations. The staff is great, Showroom is clean, product is all the latest and greatest and the best customer service I have ever received. Thanks S and W for making great memories for our family on an amazing boat.

Br
Review №49

Wow. Is all I can say. I have been in a lot of boat dealerships and waterski shops in my day. The people that work here are just plain amazing. Alan and Mike took such good care of me. Mastercraft makes the best boats, even the casual boat shopper will come to this conclusion, but what you also buy with that new boat is the support of the local dealership. You can be confident that the team here will be here to assist you. Highly recommend.

Jo
Review №50

Alan, and the team at MasreCraft Colorado were extremely helpful and great to work with during our boat search and purchasing process. They are extremely knowledgeable and professional in how they deal with their customers. My family and I highly recommend MasterCraft Colorado for all of your boating needs!

Je
Review №51

These guys are an awesome boat dealer. Jarrett Clark goes above and beyond and you will be getting the best of the best with a Mastercraft boat with these guys!

Ke
Review №52

The guys at master craft Colorado know their stuff. They’ve been taking care of my 03 X2 for going on 3 seasons and it’s been running awesome thanks to their team. Always easy to work with and timely, they have helped me through the good times and the bad. Great shop, with great staff and great products

Sh
Review №53

Great customer service! Kind, friendly staff who are knowledgeable and communicate well. They have earned our business and I would recommend them to anyone!

We
Review №54

The team at MC Colorado know EXACTLY what theyre doing. Been with them (and S&W Performance Marine before they took over) since 2008. Great boats, GREAT staff!!

Br
Review №55

Alan and his team are the best! Love the new location!! If youre looking for a lifetime boat dealer, Mastercraft Colorado is your shop!

K
Review №56

To describe them in one word, I would pick rude. From the other reviews, it sounds like the employees are able to choke out a few kind words to the customers that spend six-figures. For the rest of us common folk, we are apparently not worth their time.I went in to spend $800 on a surf board, so I was visiting with one of the sales people to compare two very similar boards. I wanted to sort of benchmark his knowledge, so I just wanted to visit for a bit. A minute later, the manager walked out and asked me if I was going to buy a board today. I told him that it didnt look like it because they didnt have it in stock, but I wasnt sure. He immediately said okay, flagged the sales person I was with to leave, and they just left me standing there. My whole visit was probably less than 2-3 minutes. There were more employees in the store than customers when this happened, so it is not like there were more pressing issues to attend to.They dont have a lot of boards in stock, Tommys and Wakeboard and Ski Specialty seem to have nicer people to talk to, similar product lines, and larger inventory if you are shopping for boards. Rocky Mountain Boat Company in Pueblo carries a few of the same high-end lines of wake surf boards such as Inland and Phase 5. It is a bit of a drive, but we dont need more businesses like this place. Their primary job is customer service and they totally failed.

De
Review №57

Alan and Chris are the BEST!! Met Alan at the boat show and was impressed by his friendly knowledge and professionalism. He is not your typical salesman. Very happy with our Mastercraft purchase and the exceptional customer service provided during and after the purchase. Highly recommend visiting their showroom and shop.

Lo
Review №58

We have worked with S & W for last 10 years and have been very happy with service and care. We recently purchased our new X30 and absolutely LOVE it! The staff was very helpful in assisting us with the design we wanted and took the time to make sure we got EXACTLY the right boat for our family. Thanks guys

Da
Review №59

Had a great experience with Mastercraft Colorado. Really appreciated the time Alan took to talk through the options. The on-water demo helped us make the right decision. Love the new boat!

Ji
Review №60

People are friendly, but they charged me $150 more than what was quoted over the phone and when I dropped my boat off for service. Also, in the Spring they missed reconnecting my center ballast which caused me to take on water. Now will be rechecking work after service to see that nothing was missed. Plan to give them one more chance out of loyalty to Mastercraft brand.

Du
Review №61

Everyone was great during the purchase and the guys took care of me with a trailer issue soon after I got home.

Ka
Review №62

After shopping for 2 months for our first boat we decided on a Mastercraft. We didn’t think a new boat was in our budget but Alan was able to make it happen. A very friendly and low stress atmosphere! We can’t wait for the weather to warm and start making family memories! Thank you Alan and Mastercraft Colorado!

Mi
Review №63

Great customer service. Very quick turn around, back on the water! Thanks MasterCraft for all of your excellent work.

Ra
Review №64

These guys are awesome. They are super flexible and easy to work with. Im a first time boat buyer and theyve gone above and beyond to help me out.

Ja
Review №65

Awesome experience. Great customer service. Always an easy transaction with parts or service.

Mi
Review №66

Keith was very fair in addressing our concerns.

To
Review №67

When my wife and I started our search for a ski boat, we thought that Mastercraft was not an option. However, the first place that we stopped was MasterCraft Colorado. We were greeted by Alan, he spent over an hour with us talking, explaining and sharing stories. We were so impressed with this shop and his customer service, we knew that this was the place we wanted to purchase our new boat. Over the next couple of months, Alan worked diligently to get us through the process to ultimately tow away our new boat. The shop is awesome, everyone there knows their stuff, the delivery and demo of the boat was like no other. Alan took his time with us to explain all of the new bells and whistles that our boat came with. I wouldnt go anywhere else and I knew that the first day I walked into their shop. A huge thank you to all of the staff at MasterCraft Colorado, we look forward to a long term friendship.

Br
Review №68

What a great experience with the new ownership! Alan was awesome finding us our new boat! I highly recommend MasterCraft Colorado!!!

Ja
Review №69

Super experience doing business with Alan and MC CO! I have my dream wake boat and I am confident that I have a dealer who is absolutely going to stand by its product and, more importantly, its customer. Thanks, Alan!

er
Review №70

The team at MC Colorado always takes great care of me and my boat! I deal with Mike a lot for repairs, questions, service, etc, and he is always awesome to work with. Thanks, guys!

Mi
Review №71

Ive had a good experience working with Mike at Mastercraft Colorado. He gave me great recommendations on getting work done on my 07 X-15.Mic Davis

Ro
Review №72

After looking for months at different brands, we found Allan and the team outstanding, very detailed and experienced. Its our first boat and we were very pleased with S&W - enjoying our new boat!!New x10 Owners

An
Review №73

We have purchased a couple boats here and they are the best! The staff is great and always takes care of the customer.

Be
Review №74

Kind, professional, and timely work . We always take our boat here for any needs we have . Allen is always on top of things . Mike in the service department does exceptional work

EJ
Review №75

I would like to thank all the guys at Mastercraft for helping me out with my new boat. They are all genuinely interested in making sure my experience is a good one. I have had nothing but great service from them. Alan even took me through a new boat lesson even though I bought the boat from another dealer. I would recommend Mastercraft Denver to anyone without reservation. EJ

Da
Review №76

Ive bought two boats here. They have always been extremely helpful with any need Ive had concerning my boat.

Br
Review №77

We brought our X45 into the shop today to have some repair work done. Before I was even back to my house, they called to tell me that they will have it fixed today and that i could pick up the boat around 4pm. Thanks to the fast service here we will be back on the water on Saturday!!!! A+++++

to
Review №78

Great to work with. Only ones able to figure out why my boat was overheating!

Da
Review №79

Lifetime fun in a boat!!! Alan... Chris... Mike... Keith... and the rest of the Mastercraft staff at Mastercraft Colorado bent over backward to ensure our experience was one we enjoyed. The purchase process was more than fair and allowed us to get a boat that we never could have dreamed we could afford. The warranty repairs, storage, and equipment / assessorie shop accommodate all our needs, and make us know that the boat and our fun over the course of the summer is taken care of to the highest levels. Appreciate all you guys do!!!

Ju
Review №80

Great staff and very helpful. They go above and beyond on customer service!

Jo
Review №81

Nice people who like to talk to you and are not there to push you into something you dont need or want.

Ti
Review №82

Mike went out of his way to make sure I got the right parts. He emailed me pictures and then shipped them to me. Thanks so much!

Je
Review №83

Have purchased many boats here staff and customer service were excellent.A great place for all your boating needs.

Da
Review №84

Awesome staff, I had a great buying experience with these guys. I will keep doing business with them.

Tr
Review №85

Had a problem with trying to place what should have been a simple order. It took them a little more work than it should have but they made right on it in the end.

za
Review №86

I love mastercraft and the people here are fantastic

To
Review №87

To the staff at S&W Performance Marine. I would like to thank Charlie Kingsland and Ronnie Sanchez for correctly trouble shooting and repairing the non working water temp and water depth read out in my 2010 ProStar Mastercraft. Countless hours spend on the internet brought me to the conclusion that this issue was over my head and could be costly to repair if I guessed wrong at making the repairs myself. Alan Slabaugh with his vast knowledge, experience and patience was instrumental in making my decision to bring the boat to S&W for repairs. Charlie and Ronnie made shure that they had the suspect part on hand and then l brought the boat to them on 1/21/14 10:30 am. Two hours later it was done. I was literally jumping with joy yes finally!!! Turns out that some serious trouble shooting had to be done when the suspect Tri-Ducer proved to be ok. Charlie and Ronnie found an open power wire to the Tri-Ducer. To save time and money they ran another wire from fuse to Tri-Ducer, problem solved. They know what there doing. In conclusion I would like to thank the S&W Performance Marine team Alan, David, Charlie, Ronnie and Leif for all the wonderful boat discussions, helpful information and advice

Na
Review №88

Rude, Rude, Rude. Came in the buy a wake surf board for our new boat, rude.Walked out, drove to Tommys S.Shop and bought a board. Tommys treats people with respect, dont wast your time with this clown show.

To
Review №89

Service department rocks......Mike is a true professional!

Te
Review №90

Over-the-top service! Wouldn’t go anywhere else. Professional and friendly staff.

Pr
Review №91

This is good

Information
30 Photos
91 Comments
4.8 Rating
  • Address:7300 Broadway, Denver, CO 80221, United States
  • Site:https://mastercraftcolorado.com/
  • Phone:+1 303-429-1895
Categories
  • Boat dealer
  • Boat builders
  • Boat repair shop
  • Boat storage facility
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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