Carl was super helpful get us set up with a smaller round Dutch Oven! The whole team helped us get the best deals on the things we needed on our visit.
This store has excellent service. It was a wonderful experience!! Thank you
I had an excellent experience with this Le Creuset location — and I don’t even live in Colorado! I wanted to step up my coffee and tea game, meaning it was time to toss my scaly, years-old, scorched bottom cheap kettle, so off I went in search of a new one.I’m a huge proponent of having daily-use items you love to see and hold; items that are efficient, easy to use, long lasting, and a joy to be around. So when I saw the LC demi kettle online, in “oyster” (also called “flint”), I knew this was the one!I searched everywhere online, both on LC’s main site and every authorized retailer, but couldn’t find this model (and color...it had to be this gorgeous mushroom grey) anywhere. I finally called my closest LC store; no luck there, but they did give me the phone number to this location, after explaining this color is this store’s signature.I called, and they had one left in stock! Bob was extremely gracious and helpful, triply so for me being all the way down in Dallas (thank you again!!). Midway through the third business day after I called, it was on my doorstep — and it’s even more stunning than I already thought. Very excited to start my mornings with a cup of coffee using such a beautiful kettle ☕️☺️
The manager at the Cherry Creek location is extremely rude and unhelpful. I won’t be shopping here ever again.
I always get personal and professional service at this store. And what they havent had in stock in the past has always been very easy to order in-store with prompt delivery.
Management was very helpful in resolving an issue that I had with something I purchased in the store.
Great product and outstanding service..
Despite what Google says, this location is open at noon on Sunday (not 10am). These listing errors happen but when I waved an employee down to come to the front door so I could ask what time they opened, the employee was very curt, visibly annoyed and slammed the door in my face mid-sentence. To the man who opened on Sunday, 11/23 - fine tune your patience & customer service skills. You were rude.
I visited 12/9 to return a piece of cookware that I ordered online, and showed up to my door shattered. The staff person whom I dealt with in-store was incredibly rude, and inconvenienced by having to complete the exchange. In fact, he indicated that he didn’t “have” to exchange my item, and that I really should have brought the item to the store closest to my house (at an outlet mall despite the item not being an outlet item). He ended up exchanging the item, rather begrudgingly. Additionally, I witnessed another shopper in-store being treated poorly as he was attempting to exchange a tea kettle for another item. It was an uncomfortable, unpleasant experience, and I will never return to that location!
Happened to come in this weekend during a fun demo. Korean dumplings and shopping! William and Jim were very helpful with helping me pick out a Mothers Day present. The chef was very friendly.
I cannot say enough about this place, from the staff to the food to the displays, everything is absolutely immaculate! I cannot wait to go back in!
While Ive known about the outlets, I literally stumbled upon this place a few months ago. What a find it was, too! As a Le Creuset-ite, this place more than satisfies me with great selection along with outstanding service.
Rude...Rude...Rude and more Rude!! Lovely store, staff not so much! Online shopping would be more enjoyable.