user
Sleep Experts Denton
2215 S Loop 288, Denton, TX 76205, United States
Appearance
Sleep Experts Denton
Comments
La
Review №1

We have bought 2 beds with platforms from the Denton (loop 288) store and they have been amazing.Great Staff and they always make sure you have everything you need before you leave the store. I highly recommend them

Na
Review №2

We had a great experience at Sleep Experts on Saudau Ct in Denton, TX.Tessa was amazing. Her friendliness and professional demeanor was comforting and extremely helpful. She patiently answered all of our questions, as well as giving us her business card in case we had other questions come up. She made the check out process easy, including giving us clear instructions and suggestions regarding our new bed. She facilitated a delivery appointment that was a great help to us. Tessa is one of the best sales persons we have had in a very long time. We feel strongly that your company is fortunate to have her as an employee.

De
Review №3

Very professional & respectful. Amy knows more about beds, sleeping habits, individual comfort levels & preferences than the company she works for. She uses psychology & common sense to make certain the customer buys what they want & need. No pressure, just sound advice to make an educated decision for the optimum outcome. She is not a salesman, but rather a “consultant”.Thanks for the great experience!

Jo
Review №4

Daniel was great in explaining the differences in the mattresses and there was no pressure at all. We bought a new mattress and will be back to get new mattresses for the kids.

J
Review №5

Sales guy was to the point and truthful. Haven’t slept on the bed yet but it looks great and the guys that delivered were quick and helpful. Barring a rough night sleep I’m very pleased

Da
Review №6

I had such a great experience here! Tessa was super helpful and knowledgeable. She made the mattress-buying process extremely easy and stress-free. I would highly recommend her and can’t wait to use my new bed!!

Ch
Review №7

We just bought our new mattress and base here after only looking at a few other places. When we stopped here we were looking to compare. This incredibly personable sales lady came up to us and before we knew it we were signing the receipt! I highly recommend Tessa at the Denton location. Shes so nice, professional and really knows her product. Shes was never in the least bit pushy at all. I felt like Ive known her for years even though I knew nothing about her personally. She just made it so simple and truly a pleasant experience! Very happy customer!!!

Ja
Review №8

I just bought my first mattress from David Oliver and he gave me the best recommendations for what I needed. The experience was easygoing and pressure-free and I highly recommend coming here first! Excellent service!

Br
Review №9

Amy was absolutely incredible! She provided a thorough, detailed, and welcoming mattress fitting experience for my partner and me. Would highly recommend them over the competition.

St
Review №10

Jay was a big help, very patient, and answered all of my questions. He helped me out on some discounts that I was eligible for. I always appreciate saving money where I can. I will definitely recommend Sleep Experts to anyone I know that is shopping for a bed.

Co
Review №11

We were amazed at the use of technology to determine our specific needs in a mattress. Our Sleep Expert, Lobos, was also equally amazing at explaining everything.

La
Review №12

This is my second purchase from Sleep Experts. This purchase was for a great mattress to accommodate back problems. Upon doing the back analysis it became clear that my current mattress wasnt providing enough support, ran too warm, and definitely didnt meet my current needs. Tessa spent lots of one-on-one time, and allowed much time for testing. Our new mattress and adjustable bed frame was delivered within two days, no more back issues!

Vi
Review №13

Amy was awesome. She helped us even though she had to stay late. Very happy with the service!

Ta
Review №14

I had a great experience thanks to Tessa! She was able to answer every question I had, and help me choose the best mattress for my needs. She was kind and very helpful, going above and beyond wherever possible. Thank you, Tessa!!

Be
Review №15

Tessa and Amy were amazing! They went above and beyond to make sure we found something that works for us in our price range. 10/10 would recommend!

Na
Review №16

My husband has a very bad back and shoulder replacement. He needed a mattress to help him sleep better. Mr. Lobos was very helpful in helping him pick out the best mattress. answered all of his questions and made it easy to decide. Well shop at Sleep Experts again.

Uy
Review №17

Pleasantly surprised by the incredible customer service. Tessa was kind and patient. She provided multiple options and answered all our questions... unlike other stores in town who barely provide any help at all. Delivery was quick, less than 24 hour wait.

Am
Review №18

We went in, not expecting to purchase anything, just looking, but we were so blown away by the service and mattresses available that we just had to lock in our price. Thank you Catessa for assisting us with our first mattress purchase as a newlywed couple!

Fa
Review №19

It was a great experience here! I totally recommend coming! Great employees! They helped me find the perfect bed for me!

Ja
Review №20

So I had gone in today after visiting a couple of other places for a mattress and I soon as I walked in I was greeted and asked about my needs. After telling Michael what I was looking for he immediately walked me back and I got to try out a few. I felt so bad because I’m indecisive and he had to change out the mattress a couple of times but I really appreciated it! He got me a GREAT discount on the one I (finally) picked out and was incredibly patient with me the entire time. Being that I’m young, I was very appreciative of how straightforward he was and how he didn’t pressure me into buying something with a price tag over my budget. He actually worked so we could come in under. Shout out to this Sleep Expert! I would HIGHY recommend this place.

Ch
Review №21

Tessa was very helpful and we love our new mattress!

Na
Review №22

The salesperson was very knowledgeable and answered all my questions immediately. Also, he was so patient while I decided which mattress was perfect!

Ju
Review №23

Fist time visiting sleep experts right away I notice it looked and smelled nice I could tell they keep the facility clean witch is a must for me moving forward looking for the perfect mattress witch I did find! the salesman David was extremely welcoming and helped me find what I was looking for at the exact price point I wanted!

De
Review №24

The representative explained everything about all the mattresses and I was able to get the perfect match with the best price.

Di
Review №25

David was very helpful. He was considerate of our needs as well as our budget, without being pushy or salesy. Great experience.

de
Review №26

Tessa perry was professional and very knowledgeable of all equipment! She helped us find the perfect mattress for our guest bedroom!

Sa
Review №27

Tessa was super helpful and was able to assist us with everything we needed!Highly recommend this place and working with Tessa.

Co
Review №28

They were fantastic! Me and my wife love our mattress and they were so knowledgeable on mattresses and helped us get ours

Mi
Review №29

Michael Coupland was the salesman who assisted me through my purchase today which was all done via phone call. I did reference the online site for Sleep Experts while asking Michael many questions. In the end, the purchase was secured using a payment link he emailed me and delivery is in a few days.Im happy to purchased from a reliable company who Ive used for over 12+ years as our family grew.

GR
Review №30

Tessa was a terrific sales person. Very professional and with a strong desire to help us find the best mattress for our needs. This she did and we made the purchase.

We
Review №31

Lobos was amazing!! Went in not knowing anything about buying a new mattress and walked out excited about our purchase! He answered all our questions and got us an amazing deal! Even looking at other stores for the one we wanted Highly recommend this store(Denton). Can’t wait for our delivery this week!

Ci
Review №32

Love the machine they have that gives you recommendations of what mattress is best for you.You don’t have to lay on every mattress in the store.Michael Coupland was very knowledge and made the process very easy.

Sa
Review №33

Daniel was so helpful with both my mother and I!!! We were able to find the mattress of our dreams and make it happen!!!

Ni
Review №34

This place is AMAZING!! 20/10 recommend! Tessa and Dave were phenomenal!I wasn’t expecting to buy a mattress today, but the deal they made us was too good to say no. Once I tried out the adjustable base with the temperpedic pillow, my whole life was changed. I have never felt comfort like I experienced today. My wife and I were absolutely floored!It’s not a common thing, but we were actually able to bring home a mattress in a box TODAY! So incredible.I am so excited to get our adjustable base installed on Tuesday!Big thank you to the staff! I seriously can’t wait to have the best sleep of my life!

Si
Review №35

My boyfriend and I walked in without a clue on how to make our big first mattress purchase. We are so glad we walked in on the day Tessa was working. She was so gracious and knowledgeable and she answered all questions we had. And when we told her we had to give ourselves time to talk it over she was absolutely understanding and did not pressure us. We came back to Tessa a couple of weeks later to finalize our decision. She was just as cheerful as the first time we meet her. She helped informed us about the payment options and helped us make pillow choices and I honestly couldn’t have had a better mattress buying experience anywhere else! A great place to go for a mattress upgrade. Only advice I would give to anyone before walking in is - make sure you have a budget in mind and don’t make a fast decision. Though, I think that’s good advice anywhere you go for a big purchase.

Am
Review №36

Great experience! I was clueless about how to choose a mattress for my son. Tessa helped me pick based on his needs. Made the experience worry free and enjoyable. Thank you!

Ke
Review №37

We had such a great experience buying our third mattress from Sleep Experts off Loop 288 in Denton. Tessa spent so much time with us as we tested out many mattresses and she answered all our questions! We never felt any pressure and feel like we got a great deal on our purchase. I highly recommend Sleep Experts! Ask for Tessa! :)

Je
Review №38

Came in late shortly before closing and still greeted friendly and eager to help. Lady immediately knew the perfect bed for my budget and desire. They already had it in stock, she cut me a great deal, and I was headed home with the perfect mattress already like 15 minutes later, no fuss. Thank you!

Pe
Review №39

I just had a phone conversation with a gentleman at the Sleep Experts Denton store....sad to say, it was the worst customer service conversation I have had in a long time. The man was short with me, acted distracted, forgot what I asked for, then tells me its been a long day. I repeat my request, he then tells me hes just had 3 customers prior to my call. I, again, tell him what I am looking for, he keeps talking over me, even arguing regarding what I want to purchase. Sadly, I had to tell him he was rude and not helping me at all and end the call. Never again.

Ca
Review №40

Easy, fast, Excellent !! Thank you

Ty
Review №41

Tessa was super knowledgeable and she really took the time to put us in the right bed! While most stores would have tried to up sell, she didnt. It made us feel comfortable and we ended up buying when we were just out shopping highly reccomended!!

Ma
Review №42

Dave Oliver was great and made the process super easy for me, he was very friendly and informative

Do
Review №43

We ended up at Sleep Experts after visiting other mattress and furniture stores where we felt like we were treated less than. We were very happy we stopped by. The service by Lobos was phenomenal. The prices were the best we found. We even left with an adjustable base (which we thought was out of our price range before beginning our shopping trip). Im very happy with our purchase, cant wait to get our new mattress and base set up tonight, and will be back for any mattress needs!!!! Highly recommend shopping with Lobos at Sleep Experts!

Sa
Review №44

Our salesman Lobos was great .

Al
Review №45

Dave and Lobos were great and help us to find not only the bed we wanted but at a great price as well! Highly recommended.

Fi
Review №46

Amazing service. Polite, helpful, friendly. I would highly recommend them and I look forward to doing more business with them in the future.

By
Review №47

Mom Enjoying Her New Mattress Catessa was so knowledgeable about your products. Mom has lower back trouble, fibromyalgia, Lymphedema and many other issues and the product Catessa chose for Mom almost had her in tears she felt so comfortable for the first time in years. Sleep Experts, you have awesome employees who can relate to there patrons and offer quality products @ a very great price. I highly recommend Sleep Experts in Denton & Catessa and Team

Al
Review №48

Tessa was the best! She made the mattress buying process a breeze and found us exactly what we wanted in our price range. Highly recommend.

Mi
Review №49

My girlfriend and I bought our first matress today and our saleswoman Catessa was as knowledgeable as anyone could ask for, answered all of our questions and helped us find the perfect mattress as well as make the best decisions on the base to pick as well as pillows and sheets. She was also very helpful with the price without ever being asked to give us a discount. 10/10 would recommend.

Ja
Review №50

Nice selection of mattresses, helpful salesperson, easiest shopping experience I have had, so far.

St
Review №51

Purchased a mattress back in July and I absolutely LOVE it, I’ve been sleeping amazing just like I was assured I would. This location and the associate that helped me made it such a great experience, kinda skeptic about purchasing a new bed but, so worth it! I recommend speaking with Joseph. He was such a help and great listener to our needs. Thank you tons!!!

Ha
Review №52

Thank you Tessa for the awesome help in making my purchase.

li
Review №53

My experience was great,my salesman was great, he explained everything to me about the things I wanted to buy and when I left from the store I was so happy

Sa
Review №54

We are so glad we chose to get our new mattress at Sleep Experts. Joseph was very knowledgeable about the different beds we came in to look at and we didnt feel pressured or rushed at all. We needed to alleviate my boyfriends chronic back pain and they had all the options in store wed hoped to look at. He helped us understand our options were and we are really happy with the final purchase we made. Joseph and Tessa were awesome and we cant recommend this place enough!!

Je
Review №55

Great experience. The moment we walk thru the door Tessa greeted us and started to help us find our perfect mattress. She was not forcing us to buy a mattress like other places would. Thanks to her and her other assistant we walked out happy with our purchase. Me and my wife were excited to try out our new matress. Thank you!

An
Review №56

We had a great experience with Lobos at the Denton store. He was friendly, knowledgeable and made the process super easy. The customer service was outstanding. Thanks, Lobos!

Ni
Review №57

Yes I recommend sleep Experts in Denton they greet me and they took very good care of me they understood my needs and they went out of their way to make to meet me need I got 2 twin size bed and they will be delivering it to me as soon as possible I really like that thank you sleep experts

ro
Review №58

Very helpful, very knowledgeable and very reasonable. Will definitely be using them again.

Cl
Review №59

Excellent service.

Er
Review №60

No sales reps here; they are Sleep Guidance Counselors.They do a bed fitting which was helpful to get started. They didnt pressure us, and took the time to walk through ways to save us money.Lobos was very helpful. While he was working on the quote for our Goldie-Locks bed, we walked around and got into more expensive bed (Posturepedic) for funsies. And we fell absolutely in love!It really says something when a sales rep helps you purchase an excellent bed for a low and reasonable price. Honestly, Goldie would have been perfect for us, but we decided to splurge since I recently got a raise at work. I really respect that Lobos didnt try to direct us to the more expensive options!Also, there was a young growing couple there who didnt have much to spend, and Tessa worked to help them. I didnt see one customer treated like a dollar sign. This duo of sales reps are respectful and respectable. I think theyre more of sleeping guidance counselors than sales reps.Thanks guys!!

Su
Review №61

If you are looking for helpful and honest help in selecting your sleeping options please go see Tessa and Lobos at the Sleep Experts store in Denton, TX... Thank you both so much for all of your help!!!

Te
Review №62

Had a great experience working with Tessa. She was genuinely interested in the best bed for me and my husband. She gave info with no pressure.

Je
Review №63

Tessa was extremely helpful and knowledgeable. Excellent customer service!

Ja
Review №64

Joseph was extremely knowledgeable of all the beds and there specific benefits as well as potential shortcomings. He spent the time to determine what type of sleepers we were and any areas of pain or discomfort we had. He made suggestions based on our feedback as to which beds he felt would be the best fit but was NEVER a pushy salesmen. He actually walked away several times to “give us space” to talk and try out the beds alone. Best sales experience we’ve had in a very longtime and I’m in sales.

Jo
Review №65

Very polished and well thought-out review of mattresses and peoples likes and dislikes, sleeping positions and more.

El
Review №66

Great experience at sleep experts in Denton,TX. Tessa did a fantastic job helping us find the mattress that fit our needs. She was very patient as we went back and forth over which mattress to choose and after we told her what we were willing to spend she never tried to push mattresses out of our price range! We actually enjoyed mattress shopping and that is in large part due to Tessa and her fun personality.

Ca
Review №67

This was my first time mattress shopping at a store like this, and the salesperson, Catessa, was very friendly, accommodating and helpful with questions I didn’t even know to ask. I had a great experience!

Da
Review №68

Tessa was the sales associate that helped me with my experience and I was extremely satisfied with her helping me out when deciding on a mattress. I’m very appreciative of her willingness to help me out considering my budget as well as my comfort needs in a mattress. I arrived at the store and she helped me decide on a mattress in an incredibly professional manner and answered all questions I had.

Lo
Review №69

This was my fourth mattress bought from Sleep Experts . Every time I have been extremely impressed with their knowledge and service.I won’t shop anywhere else for a mattress .Thank you for making it so easy.

Br
Review №70

David Oliver from Plano is the man!! He is professional and helped narrow down the type of mattress we needed and was so helpful. If you’re on the market for a good quality mattress/adjustable base now is the time to go see them, and let them take care of you! Thanks so much David!!

Jo
Review №71

I went in to Sleep Experts, not an expert, but I left feeling very confident about my purchase based on the information Tessa shared with me. I didnt feel pressured to purchase anything. Tessa guided, my wife and I, through the many different options to identify which one was most suitable for us. We asked many questions to which she always had a kind and valuable answer. I would highly recommend this place, especially in the morning, it is very comfortable and relaxing environment.

Je
Review №72

Great sales rep. Went through the entire process of educating me on why I needed to identify the right mattress, not just a price I can afford mattress. With the sale I got the right mattress for me. Picked it up so I am looking forward to a good nights sleep.

Li
Review №73

Sales manager walked us through the whole process and showed us several options she was very nice and answered all questions we had. We did not feel pressured at all. It was a great experience .

Mi
Review №74

Excellent knowledgeable and professional experience.

An
Review №75

Daniel was very helpful and patient while we were mattress hunting. He was knowledgeable and informative without being pushy. We felt like we walked out with exactly what we wanted at the best price possible!

Ka
Review №76

My husband and I came in to get a purple mattress and and Tessa was absolutely the best person we could ask to help with our purchase! She answered every question and helped us pick the perfect option and made it very quick and easy! Thank you so much Tessa!

Ta
Review №77

Sleep Experts were amazing! Not only were they very educated on their products, they were able to tell us our exact needs. They made mattress buying comfortable and fun! So excited for our brand new mattress!

Lu
Review №78

Loved working with Tessa! Normally making such a purchase is a nightmare for me trying out beds to compare and contrast everything, but with Tessas help I was able to make a quick, informed decision I am confident in. Overall, a refreshing, professional customer service experience with great quality and value in products. Thank you!

St
Review №79

I took my 95 year old hard of hearing mother to purchase a new mattress and box spring. The Sleep Experts person, Tessa, was extremely helpful and patient with her. She made recommendations for a firm, soft, and in between mattress and helped her try out each one. From beginning to purchase Tessa made it an easy experience.

Ca
Review №80

Tessa is super awesome!! True Star Wars fan(definitely a plus!) Came in and found the PERFECT mattress for all of my needs. Absolutely had to leave with the perfect find, super easy process.Again, Thank you so much Tessa!

jo
Review №81

Best place to get a mattress hands down!! Super friendly staff and management. The area or general manager was so professional and friendly and also helped us out alot in finding the right mattress. I highly recommend this place to anyone looking for a mattress

Ta
Review №82

I can in looking for a mattress and Joseph was kind enough to help me find the perfect bed. I was dreading mattress shopping, but Joseph was able to help me to the best of his knowledge and give me a mattress so comfy (:

Sa
Review №83

Even with the detached feeling in the business place from a world wide pandemic about us, I still needed a teaching hand to enable me to make the best choice of comfortable night rest and the mattress that would do it. The manager at the store provided everything and more to my purchase. My whole experience was warm and hospitable. I can easily see myself recommending this store and its product to others.

Sh
Review №84

Dan was both knowledgeable and helpful without being pushy. I was very pleased with the service we got and believe he saved us money while getting everything we wanted in a new mattress set.

Br
Review №85

I had an amazing experience here. Joe was very helpful and made my decision a breeze. I will definitely recommend my friends and family to come see Joe and this store! 10/10

Ko
Review №86

Awesome experience at Sleep Experts in Denton! Tessa was really helpful and answered all our questions. She was also very patient with us and helped us find our perfect mattress.

Je
Review №87

Buying a mattress has been so stressful for me, I’ve gone to a few stores and have been browsing for months but, I’m so glad I didn’t take my pick and got professional help from someone who knows what they’re talking about! Joseph Rodrigues helped me choose what works for me and was never pushy at all just informative and professional, thank you! Great experience 👍🏼

Na
Review №88

I went into this store desperate for a new mattress. The one I had was killing me. I had been waking up cranky and stiff. Just totally outta wack and hurting every morning I woke up. Lobos the sales guy was very helpful and knowledgeable. He did some kinda test they had there that checks how your body forms to the mattress and gives recommendations. I tried just about every bed in there and had no doubt in my mind when I layed on the purple mattress that it was the one. They had special sales going on and worked with my budget on top of that. Lobos and Mike went above and beyond to make sure I left there with a mattress and a price that was gonna work for me. I didn’t expect for them to exceed my expectations as far as they did. I highly recommend anyone give these guys a chance to improve your sleep. Last thing I will say is... I am getting the best sleep I have ever had in my new purple mattress and I’ve had it a week now. All my aches and pains are gone. Thank you mike and lobos!

El
Review №89

Joseph was very knowledgeable of products. He didn’t try to sell a product. However, made sure I had an understanding and very interested in my needs.

An
Review №90

Great help, advice, and showing that customer is always #1 priority!!! Excellent staff

Ch
Review №91

They had exactly what I needed in stock and great customer service from Tessa!

Ch
Review №92

I came here looking for a mattress with a good deal. I left feeling that I was taken care of and with a great deal. Thanks David for making us feel welcomed. Hands down best place to get a mattress.

Am
Review №93

Tessa was GREAT! Took time to be very thorough with explaining and letting my mom sample to the beds to find the right fit for her. Very sweet and fun to work with! Definitely would recommend going to see her!!!

Lu
Review №94

Was taken very good care of. Tessa is a breath of fresh air. Great service, and really helped me find what I am looking for. If you have no idea what you want or only a slight idea, this place can help. Thank you Tessa you’re fun personality and commitment to finding the right product for your customer is what sold me. Normally don’t right reviews but I had to for this place. Thank you and May the Fourth be with you!

Ar
Review №95

I found myself moving to a new apartment as the COVID epidemic made sourcing furniture somewhat challenging. Tessa Perry assessed my needs and preferences and assisted me in selecting a bed that suited my needs perfectly. Shipment was timely and I can honestly say I’m now enjoying the best sleep of my life. I couldn’t be happier with the service.

He
Review №96

I worked with Tessa, who took all of the time I needed to help me pick my first bed. I was able to get recommendations, try each thing, and was not rushed or pressured in any way. She helped me get exactly what I needed at a phenomenal price and I am so grateful! Would highly recommend.

Lo
Review №97

Joseph Rodriquez was very helpful and kind. No pressure!Highly recommended🙂

Re
Review №98

Store regional manager and manager were great and very knowledgeable about the products and terms. The delivery was very straightforward and perfect. Full process was very satisfying.Mun family.

Br
Review №99

Tessa was so friendly, and knowledgeable on the product she was selling! We got an awesome new bed for a great price 👍

Me
Review №100

The manager, Payton, was extremely helpful! After hearing out what sleep troubles we had he helped us to find what seemed most comfortable. He didnt rush me or my partner to make a choice too quickly or to buy the most expensive option. It was a great experience overall, and a lot less stressful than I expected it would be.

Information
15 Photos
100 Comments
4.9 Rating
  • Address:2215 S Loop 288, Denton, TX 76205, United States
  • Site:http://sleepexperts.com/stores/mattress-denton-tx-76205
  • Phone:+1 940-384-1177
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Credit cards:Yes
Similar organizations