I have always loved Way Beyond Bagels. I had been a loyal customer from 2002 - 2016, but the past 5 years dont find myself in the vicinity. I strongly recommend their toasted everything, egg onion or plain bagels with cream cheese, nova, tomato, onion, or their egg salad, shrimp salad, whitefish salad, and their muffins. Their custom made salads for lunch were so tasty and fresh. Nice staff and fast service. They are still the best around and are greatly missed...
Very expensive bagel shop. I did not find environment friendly or warm
It is the best place where you can eat bagels of all kinds. They have a variety of cream cheeses too and spread salads. EXCELLENT
Food was good and plenty for the chicken salad on a plain bagel. Didnt have to wait long. My friend noticed that the guy who took my order looked irritated with me or possibly just being there.
I LOVE ME SOME BAGELS!!! I loved every flava that they had had offered me. Must i say truly so it was a pure delicious experience for myself and my whole family. Thanks yall its a real treat!! Have a blessed day
If you’re searching all over Boca for a New York meal- your look is over!Way Beyond Bagels is the place!!Great Deli, great baked products, great service, and YES, great Bagels!!! 🥯
The worst bagels I ever had in my life!! The used to be good but no more. Bagels taste stale
The BEST bagels, salads and pastries in all of Palm Beach County!
Horrible breakfast sandwich. A simple bacon egg and cheese. Soggy bagel burnt not toasted 3 pounds of egg scrambled wet bacon about a quarter slice of cheese enough for an infant Do not get !!
Not worth the price. Blueberry muffin was so dry.
I am a regular every Sunday at Way Beyond Bagels. Mindy has always accommodated me and the bagels and everything they sell is the best. I am a former New Yorker and can say, they are awesome. The staff has always been there for me...
If I could give this store a zero I would. Twice we have walked out before ordering. The absolute rudest staff ever! Will NEVER go back ! Just awful !
Worst customer service ever received in a deli. Maybe the best beagle I ever tried, unfortunately they will never have my business again
Delicious food and great customer service - Ronnie is always so nice!
We left after waitingFamily that came in after us got served firstWouldn’t ever go back!
Always the same song and dance. Have given this place many opportunities over the years to change my mind. Every time poor service and can never complete an order correctly. Staff is snooty and also helpless when it comes to customers. Save yourself time and money go elsewhere.
Bagels were made well today! Wait wasn’t too long either. The ingredients were fresh, although bagel variety was low today. No cinnamon raisin nor pumpernickel was available.
Best bagels around! Buy a dozen and get three extra during the M-F only!
My favorite Florida bagels. Crunchy, Crusty on the outside. DELICIOUS!
They are entirely un-American and don’t listen to science at all. Still requiring masks and will kick you out and lose your business even if you don’t have one. 0% chance a vaccinated person can spread this plandemic. Never coming back.
Great deli, done right. A little pricey but worth it.I drive all the way from Jupiter to get my deli here!
Bagels are good not great. Compared to every other local bagel store, they are the most expensive for sandwiches and pastries. Bagel w lox spread(very little) and a small Tropicana(mini) $8.06. Rip off.
Walked in. 5 people in store. No one greeted us OR even acknowledged we came in. Waited a few minutes but ended up walking out. Shame on this business. With less and less people out and about, you might want to step up your customer service. I wont be back and Ill recommend your eatery to no one.
Best customer service offer there, the workers definitely has there stuff together.
Good stuff nice going team! See you soon. 👊🏻✌🏼
Best bagels in Boca RatonEverything needed for a Sunday brunchOutstanding
This place is the Gold Standard of how a deli should be. Best Deli in the Country! Great Quality. They make great dishes. Everything is fresh. The prices are fair and competitive. I have never in all the states I’ve lived in, been able to find another deli that meets the Gold Standard that this place has set.
Great bagels. Nice staff. Nice outdoor tables
Great bagels and great deli.
Customers need to come out ...
Good bagels not so good veggie spread rude service
If your able to give this place no stars then I would. Way beyond bagels staff is So nasty and Likes to embarrass their customers. If they want to limit the number of people in the store, they need a sign. The manager has the biggest attitude. Don’t waste your money or time.
After paying over 10$ for a bagel and nova I was devastated after finding out that Way Beyond Bagels only puts about 1/10th of a pound of Nova on their bagels :(Here is a picture to try and scale out what my bagel looked like!Lets just say that I had to run out to Toojays (Another Deli) to finish off my breakfast for the morning!(Jog Road Location)
We came there in April, during our visit Japanese Gardens. Very nice atmosphere, people are very friendly. Women behind a counter spent half an hour explaining us all the different deli food that they sell, offered to try.we got Bagels, Seafood Lobster Salad, Roast Beef and more... all were very good.Quality of products and service was outstanding.Oh, it is not cheap, we left around 150 in this deli.However, I will visit again.. Avoid restaurant in the gardens across the street, come here instead.
Always fresh stuff, love they only let in 4 people at a time. So everyone safe and no waiting.
I had begun to be a regular customer. My first visit I was pleasantly surprised at the kindness one the man & woman behind the counter. The woman even told me to remind her that I was a teacher next time so she could give me a discount. I thought that was so kind that I began to make this my regular morning spot. TODAY, however, I met the owner and I found her so incredibly rude that I will not be returning. She was condescending of my profession and stated that in order for her to give discounts to my school’s teachers, my school had to do something for her (apparently educating children is not enough) She then condescending said “There’s your discount, teach them well, I did it for 30 years.” her rudeness left a bad taste in my mouth. I did not deserve such treatment from someone who should know how incredibly hard we work for the community every day. I was not looking for any special treatment. I just doing as previously instructed. I will not be returning and will not encourage anyone else to. It is a shame because her employees are lovely and I feel unwittingly repaid there kindness by getting them in trouble.
Its hit or miss on the quality of their bagels. I dont patronize the Delray store on jog Road anymore because their attitude toward customers is not good. The mail cashier doesnt smile and treats those he doesnt know standoffishly. His attitude pretty much sucks. Theres a shorter woman with her hair in a bun that fiercely does not let any more than four people into the store at a time for social distancing nonsense reasons. For these reasons, I will not patronize that particular store.
Best bagel in my area. Fresh cream cheese or lox and they dont skimp! Love their happy hour idea insures they sell out and make fresh every day. Did I mention they dont skimp on the cream cheese? My wife says it is to much for her, I say thats the way it should be. I would rather scrape off the extra then how back to order more. Large variety of different cream cheeses and bagels. Good quick NY style service.
Was put on hold 3 times while placing an order on the phone for other customers to be checked out. After 10 minute I hung up. I called back to make the manager Tom aware of the situation and that I decided to go somewhere else. Instead of apologizing he goes on a sarcastic rant about how it’s lunch time. Such rude management and employees. Can’t complete simple basic tasks involved in managing a restaurant such a customer service nobody should be ranted to by a manger about how it’s lunch time.
Great concern for social distancing. Very strict with 3 customer limit, worth waiting in line outside as food and service is very good.
Im very disappointed. Brought my family and spent $60. I purchased a dozen bagels and asked for 3 plastic bags and they told me only 1 plastic bag per dozen. How do you fit 1 dozen bagels in a bag that only holds 4-5!? They are very inconsiderate and rude. I asked for a cup of water and she gave me attitude. The line took 20 minutes. I got they before 11 am and had to argue for the free coffee that they advertise before 11. They need to learn how to run a business because they actually have a good product. They need more experienced help.
Bagels were awesome and hot. That reminded me of Brooklyn. Will be back all the time. Found our new home for delicious bagels.
Wonderful people serving good food. But beware if you come here after looking at their website. The online menu has no relationship whatsoever to what you will find in the shop. Again, good food, but they desperately need someone to sync the stores with their website.
I walked in and walked right out. This was my very first and will be my last experience with them. As I walked in I was greeted by no one, I had no clue where to order. As I approach the counter the lady at the register does not smile, did not greet me, instead walked away. She went to drink coffee and take a bite of her muffin thing. I said good morning and that’s all she replies back. No “hi how can I help you?” Just walks past me and proceeds to check someone else out. Like really? What kind of customer service is this? At least tell me where to freaking order? I would’ve understood if I was at the wrong place so direct me there! Ridiculous! Zero stars for me if I could!
Delicious
What a place! No shortage of variety when it comes to deli salads, bagels and baked goodies. Amazing freshness as they bake their own bagels fresh on the spot. This place is open till 4 and is pretty busy but is easy to order & great attention is paid to the customer. Owners are family people and they appreciate their customers, everyone serves with smiles!
Very disorganized for the take out order process. You walk in and see a deli counter on the left and a cashier on the right.I stood in line as did others at the other patrons at the cashiers station only to be told once we got to the register that we had to place our orders at the deli counter!Not only did people have to needlessly wait in line again but lost their place in line, including myself!After you place your order, (the lady who helped me was a total sweetheart) you stand waiting around not knowing where to pay, what to pay.Everyone is standing around not knowing what to do either. Totally ridiculous from an operational standpoint.I expressed my complaint to management and they simply stated they were short staffed and its confusing the first time.No, I disagree. Going out to a restaurant should entail good customer service and a customer should NEVER have to guess where they have to go to get a bite to eat.Why cant they just put some directional signs out??? Unbelievable. The food however was good but I will never come back again just because they dont have it together and I dont have time to be confused and in disorganized chaos.
Bagels are good, usually get a dozen every couple weeks along with some of their appetizing. The low fat salads are what we enjoy. I highly recommend the low fat chicken salad, low fat tuna salad and the chopped egg white salad. As far as bagels are a concern, they are as close to a true NYC bagel as youre gonna get in FL. The biggest drawback of this joint is the price of their food, definitely on the higher end... A dozen bagels is $13 and a pound of tuna / chicken salad gets very close to $16. Thats a bit over the top if you ask my opinion, but my family likes it so I buy it. Probably the same for all the other suckers out there who can open a can of tuna, mix in some celery, add mayo and voila - tuna salad for $3.
The name says it all. Incredible deli selection, huge bagel variety, nice assortment of sweet pastries, half a dozen coffee selection, friendly staff, outside seating for those sharing their bagel and salmon with Spot or Fluffy... Will definitely be back...
I usually end up at this place about once a year and always regret my decision afterwards. First of all, the menu and prices online dont correspond with real life. I dont know if this is just negligence or on purpose, but things always cost a lot more when checking out. Its hard to verify since they dont tend to give detailed receipts, I suspect on purpose. For example the sandwich I ordered is $8.25 online and they charged me $11.95. Ordered a salad which was $9.95 and they charged $11.95.The ordering system is a mess. You wait in somewhat of a line and eventually, hopefully a staff person will help you. If you have 4 people in your party they will all have to deal with that 1 staff person. After your order is taken you just kinda stand around not knowing whats happening. During my last visit I ordered 2 cold sandwiches and 2 salads. While waiting, we saw the entire line from behind us get their food, check out and leave. The girl we dealt with was working in slow motion and it took over 10 minutes to get our order.By late afternoon I understand they will be out of some bagels, but they were out of any decent flavors. They were out of mustard! What kind of deli / sandwich shop can run out of mustard? They ran out of straws. It seems like they ran out of everything I wanted.The dining room is a separate room with a few booths. The room was disgusting. The tables were dirty, the seats were dirty, the floor was dirty. The message I got from the dining room is we dont care about our customers experience The room was also a storage room apparently because it will full of cardboard boxes of cups and to go containers strewn about. The wall lights were falling down, they put notes on the lights asking you not to touch them instead of just fixing or replacing them. The walls were even dirty! The dining room was a mess and no different than a year ago when I last saw it.Overall the staff were friendly, this time. Sometimes they have more of an attitude. The food was just okay. The prices are high and inconsistent. The service is extremely slow and the place is not overly clean. There are plenty of other choices in the area I will not be back to Way Beyond Bagels.
UniqueYou stand in line in front of the display counter. You tell want you want. It comes on your choice of bagel. Also the works includes lettuce, tomato, carrots, cucumbers, sprouts, onions, and roasted red peppers. My wife loves their low fat chicken salad. I had the BLT available with either regular bacon or turkey bacon. Both were very good. Lots of outside tables plus a small inside dining area.
The staff is nasty rude and disrespectful. I tried to tell the manager Tom and he responded in a sarcastic attack about how I don’t know what I’m talking about. I’m the customer and they’re telling me how I’m being treated? What a joke. This place has zero customer service and a record to show for it.
Very disappointed with the food. We had breakfast omelette wraps, made with cheese sauce. We had a pastry that was good and a brownie crumble we trashed. The dining space is uncomfortable and the wifi did not work, and no coverage from Verizon or AT&T. The process of ordering food was not clear and the entire experience was uncomfortable as regulars circled around me while I stood there.
This place is ok, I just hate the line. Even if you want 1 or 2 bagels (with nothing on them) you have to wait on the same line as the people ordering from the deli. Makes no sense to wait 10 minutes for a bagel when there are tons of other bagels stores around.
Simply the best!
WORST CUSTOMER SERVICE EVER!We have been regulars at Way Beyond Bagels for a number of years and I previously had a 5 star review that raved about this bagel shop. The bagels are good here but the service has become unacceptably poor. My decision to change my review comes after an incident at the store that left my wife and I literally shaking we were so upset.We were there this morning and waited through the lines due to limitations on the number of people allowed in the store.(COVID) When our time came to enter my wife was invited in. We told the gentleman at the door we are together and would wait for another person to leave so we can order together. The man was rude, pushy and aggressive to my wife and told her to enter without me. We asked again to wait to go in as a family. The man become agitated and yelled at us. He then said he would allow the person behind us to enter if one of us would not enter without the other. We again said that we would wait for someone else to exit to order together.From this point it went downhill. My wife stepped away since he was so aggressive. I waited as best I could under the circumstances and the guy behind me clearly saw the situation and declined to go in front of us. (kudos to him) When the next person left and I entered we ordered and asked to speak the the manager. We were asked 3 times are you sure you want to do that?. When we learned who the manager is we realized she has seen the whole incident an not stepped in. It was made very clear that they had no interest in changing the situation.I am a small business owner. I understand the plight of small businesses during these challenging time. The does not change the fact that small businesses need to treat their customers correctly. No business should allow their employees to separate families. Even more importantly they should not allow the employees to yell at or threaten customers. Most importantly, a small business should resolve such issue when they do happen. (nobody can have perfect employees all the time)I now understand the other bad reviews for Way Beyond. I hope that the manager/owner will find their way and and find a way to refocus on the customer. In the meantime our family will be getting our bagels somewhere else.Here is my previous review....Best bagels around. This is a real New York style bagel shop with excellent bagels as well as a limited deli and pastries. Always top notch food and staff that remembers your name.Note some poor reviews complain about the wait. You will wait 15 minutes on weekend mornings. It’s with the wait and the wait is because they are the best bagels in town!
Closest version to a true NY bagel Ive found in South Florida. The bakery items are huge and delicious too.
Very clean and nice place. I ordered egg white wrap with all veggies and the vegetables were raw and huge and they forgot the wrap. When I called back they said I had to ask for them to be cooked. The egg whites and Swiss cheeses with spinach part was good though. The people were nice and the coffee was good. The prices are ok as well.
Excellent service and the bagels truly lived up to the name and the Walnut Rasin Cream Cheese was Beyond Words. Ive already been back and and will be seeing you again soon.
I have never been so offended by the way this stores so called manager treated me when I called them to clarify an overcharge by their website when I placed my first time order. Their own site states the bagel prices are .73 cents and you get 6 free with their bakers dozen special during their promotional hours making this an 18 bagel order. You also if you are a first time buyer and join their site get an additional 20% off this stated price. After placing my order I realized I was not receiving the correct amount so I simply called them up to fix this obvious error. The person who answered the phone in a condescending voice started telling me I was wrong, the bagel prices werent 73 cents but well over one dollar each and I was getting the correct price. I tried explaining this cannot be true as if anyone simple does the math, 13 bagels at 73 cents does not come out to 13 dollars after 20% discount and he got even more angry and started actually yelling at me over the phone. CAN YOU IMAGINE AN EMPLOYEE YELLING AT A CUSTOMER OVER A STORES ERROR TRYING TO BLAME THIS ON THE CUSTOMER??? I was so upset I hung up the phone. I called back a few minutes later to ask for the stores manager and that same rude obnoxious person answered the phone. I asked to speak to his manager and he said he was the manager and started yelling at me over the phone again. I told him to cancel my order and credit my credit card used to place said order and asked for his corporate office number so I could lodge a complaint against this store in how I was treated and overcharged and this self proclaimed manager stated there is NO corporate office. I cannot imagine that this is the top of the food chain and this is the top employee at this bagel joint as if this is as how they treat their customers trying to cheat, lie and than scream at them, there is definitely something very very wrong going on there and I would STRONGLY SUGGEST avoiding this establishment at all costs.
Excellent. Thank you Adam 😉
Way beyond bagels is one of the few locations that have very good bagels in the area. It’s been my experience thaT I need to go in the early morning to get the freshest in all variety. In the early morning the assortment is bigger, and fresh. Later in the day some of the less popular, are sold out or several hours old. They make an excellent bagel with cream cheese and Lox (nova if you want).They has a daily (Week Days) special of a bakers dozen +3 of bagels for 14.99. The man behind the counter may not have understood what this means. A bakers dozen is a count of 13. He told me the offer is equal to 15 bagels. I explained to him how the offer certainly equals a total of 16, Bakers Dozen + 3 = 16. He didn’t argue and gave me the extra. He then said I was the first one to question this since they started the offer. I guess this mans lots of people have been shorted one. This is not a complaint, more you should know this in advance in case your shorted. I ordered a Lox + Cream Cheese but when I got home I discovered it was “Nova”. I just sprinkled a little salt and the sandwich was great. The Nova on a bagel with cream cheese, lettuce, tomato was around 12.00 almost as much as the bagels but was fresh and delicious and the price expected for Lox.In the mornings they are very busy with sandwich and coffee crowds. The best time to get very fresh bagels is early in the morning. Everything in the deli case is fresh and delicious. A bakers dozen plus three is available weekdays, same price less extras on Saturday and Sunday. There is an area out of doors with tables which are available on a fiat come first we’ve basis. They do not have a wait staff but you carry your meals outside. It’s best to come with someone else that can hold a table while you go and get what ever your having.Parking: is difficult! This is where they lost a star. It’s outside their control but part of the experience. The spots that come available are small so getting out can be a challenge without hitting the door on someone else’s. It is not unusual not being the only one circling to grab the next spot as this is a very busy shopping center. If you can walk a bit, it’s much better to park further down or even on the side, you might have to walk but it’s less stressful. Unless you still live in the North East, slow down, relax, they won’t run out of it takes a few more minutes getting inside. It’s the people who push, shove, honk, yell get angry who make parking here ALL the worse. Stay home if this is you, nobody wants or cares about people like you. :-p
Id buy the bagels again but both the Waldorf and curry chicken salad tasted like flavored mayonnaise
Love this place!! Always crave their chicken salad and bagels. Staff is super nice and it’s such a joy to walk in with smiles😁
The bagels are great.The smoked salmon is great but also pricy.
Terrible service. High prices and bagels not the best. Huge disappointment because they had about 6 people working and only 2 people taking orders and helping people. Not great.The baked salmon salad is the best but pricey.
What happened to the Egg Salad? It used to be the best around now it is literally not edible. Why did you change it?I walked in the other day craving the egg white egg salad and what I got was a pile of disgusting dirt. Why would you change something so Delicious and wonderful. At this point I do not know if I can ever return.Regards,A Former Loyal Customer!
My first time and will be back. Best bagels in Boca! Everyone loved and I got a large variety. Fast friendly service too.
Best bagels in South Florida by far! Lots of other goodies too. Pricey but delicious.
Great place, best bagels in the area, and usually (only once that we went did they not have it) at least 1 tofu spread for you vegans, as well as handmade cream cheese and other foods. You get in line (1 line for everything), order, wait, they bring it out, you pay for it once you have everything (order coffee at the register), and sit down and eat, or take it to go. Even during season, if you see a line out the door, there may still be seating inside, because it seems like most of their business is takeaway. Excellent coffee, btw, but no almond or soy creamer, oddly, for the vegans. Imo, better coffee than Starbucks, which is next door. They do also have sandwiches or prepared cold food.
Great selection of appetizers and BAGELS. The store MUST improve customer flow.Whether you desire selections made for you, or solely need one dozen bagels, the customer is (asked) to wait on the same line.Perhaps, no definitely; enhanced flow and reduced waiting times may occur if the SHOPPE would allow those seeking just bagels, located at the rear of the store to proceed to the area where the bagels may be purchased.Recently witnessed, were varying reactions of customers; specifically verbal complaints to OTHER CUSTOMERS, regarding the above described inconvenience, as well as customers unable to wait for the extended time, decide to leave the store, and (assume) make their purchases elsewhere.It needs to be fixed. No store can afford to lose customers, especially if the problem is repairable and this problem has been shared previously, without improvement.
Good food and friendly service.
Called twice to place a pick up order and no answer. Called a third time and was left on hold for 10 minutes. So I hung up and went to order in person, waited in line for 10 mins and was told they wont make me an egg sandwich cause they stop at 11:30. It was 11:35. explained that I tried to call it in and no one picked up and then I waited in line forever but he just rudely repeated nope grills closed and started to talk to the customer next to me as if I no longer existed. So rude and arrogant. I will not be going back for their overpriced food. Ill spend my money at Flakowitz instead!! better quality and better service!!
Bagels are the best here....coffee too....great food selection...
4 stars because food is good but they put to much cream cheese on there bagels and have expensive prices. But most importantly the guy behind the counter had a NY Jets hat on....
Talked to owners about having a separate line for bagels purchase only as opposed to waiting in 1 line for ordering and filling orders. They couldnt care less what I had to say. I would have to think that is motivated by pure greed. Sells more if wait is long and smells are long. Corporate mentality where customers not only dont matter but they found sneering a better response.
Best bagels Ive ever had! I am from New York City and visit family in the area a few times a year and these bagels are better than any NYC bagels Ive had. I also love the raisin walnut cream cheese they have. I highly reccommend Way Beyond Bagels
This place was really good had fresh food the service was really good the only down point that kept it from going to a five-star was the fact that its hard to pay $10 for a bagel LOL I felt like I was at the airport in Atlanta
Food was good, cashier was kind and attentative. Unfortunately the food was slow coming out of the kitchen. You can go here assuming you are not in a rush.
Awesome food. Great staff
Absolutely the best bagels and toppings, pretty high prices. The catered an event for me, super expensive and super delicious,. So why didnt I give them 5 stars? The seating area is usually grimy, the service is unwelcoming, and for a large catering order they didnt deliver.
Jewish soul food, bagels and lox, matzoh ball soup and culinary delights (Asian or Curried Chicken Salad)The line is Long for early breakfast or early lunch, but it moves.I’m happy my Mom lives nearby!
Best bagels in the area. Appetizing food top of the line. Great outside crowd of high class NY oldies snoozing, lousy coffee though. Go to Starbucks 2 stores up.
Good spot with some of the best bagels but slower moving lately and last time there saw a roach in the case and one on the floor. Not a good sign.
Omg so good Im from out of state and it was like eating new york bagels
Good bagels great cream cheese spread
Good breakfast and lunch selection. Little pricey but very good.
The name says it all. It was way more than bagels. Everything made fresh on premises and all good.
Very disappointed with Way Beyond Jog Rd i order scallion tofu at least 3 times a week which is vegan and they have either made my order completely wrong or half made but this time they put cream cheese on my bagel. Im very fed up because i spend at least 60 dollars a week with them and dont ever get what i order... waste of money and the workers are very confused.
Amazingly fresh and tasty bagels, daily for over an year now :)Might be busy, as in all GOOD placesBut those bagels are worth waiting !
These are the best bagels in Florida. There are so many choices of low-fat spreads.
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