Had a GREAT experience with them. Communication was perfect they let u know what u need to be done. Pricing is very reasonable and fair. Will use them in the future for real
The oil change comes with a tire rotation, which was really unexpected. Pleasantly so.
Barb City Automotive does a great job and a very reasonable price. This is a family owned and operated small business that has always treated me with great respect and takes great care of my vehicle. I highly recommend this shop for the quality of work, the fair pricing, and the great staff.
I moved here from Florida and my car needed to be ready for Illinois weather and Barb City took care of everything with professional courteous and efficient staff. More than satisfied and they are my automotive shop
These are just some of the things I have recently had done on my cars. Through the years I have had almost every type of repair service performed by them on my cars and trucks. They are thorough and advise me of things I may need done in the near future. When I have had problems in the past, they track down the cause and they repair it or replace the part that is causing the problem. I have relied on Barb City Automotive for over thirty years. I have relied on them not only for my personal vehicles, but for vehicles I have sold while working for other car dealers and also while having my own used car dealership. Always honest, fair, reasonable, and professional in their approach. I highly recommend them to all of my friends and family and those looking for a good auto repair shop.
Barb city did a great job with the few things I needed done on my 89 Iroc and for a fair price. Honest reliable shop. I would recommend them every time.
Timely and great service. They got me in and out quickly when I needed it and did it with a smile. Thanks for everything.
Had my truck towed into Barb City Automotive to have a transmission shifter cable replaced....part had to be ordered, and truck was ready to be picked up when promised. A very good experience working with John, Bobbie and the knowledgeable technicians at Barb City.....I highly recommend them for vehicle repair.....thanks again, John!
So thankful to the people at Barb City. I came here after a bad mishap at an alignment shop and they fixed my honda right up. Never doubting taking my car there for my next car struggle.
Good price, great service, proud family business
I have been taking my vehicles to Barb City Auto for several years now and I will use them exclusively for many years to come. They are honest, pricing is fair and they always have treated me extremely well. Bobbie, the Office Manager is upfront about expected costs and has always communicated everything that needs to be done before the work is performed. I am very happy with my experiences there and refer folks needing maintenance on their cars at every opportunity.
Regular customer. This repair fixing egr valve truck runs great. Truck runs great.
Honest, trustworthy & hard-working. Prices are the lowest around. Who can ask for more?
Extremely friendly and accommodating. Fastest turnaround time possible and gave ma a ride home then picked me up when done. Great people and service!
As always Barb City do a great job and get the job done quickly. They do not try to up sale you on anything. Highly recommend. New tires were the service this time.
Quick and reasonably priced
Always prompt with service. Was flexible with my odd schedule need. Costs are always reasonable. I keep coming back!
BCA fixed the hood latch and cable on my 2000 Honda Civic ! It was a real problem-solving endeavor : figuring out how to fix the thing and with what parts ! Mission accomplished ! Now my hood closes perfectly ! Thank you so much ! Darsha Primich
Amazing people and they do great work. Its hard to trust many places as it seems a lot of places fix one issue and cause another. Not this place!
Great neighborhood business...good service...good peoples
First rate all the way. They were friendly, prompt, and did a great job on my daughters car!! Only place we will go in DeKalb!!
Barb City has always been ready and willing to change my oil or troubleshoot any problem. I have always been satisfied and would recommend them highly.
I exclusively use Barb City Auto for a few reasons. First, theyre family owned and that in itself makes me want to give them my business. But more than that theyre extremely professional, knowledgeable and very reasonably priced. I can bring a vehicle to John and his team and theyll know exactly what the issue is, how to fix it and how much to fix it within an hour or so. They get parts quick because theyre part of the Napa group and they get the work done quick. Bobby is also super personable and very professional. No nonsense, no games and no pushing to get upgrades or extras like a lot of the local chains. 10/10 use these guys for all of your vehicle needs. *Side note: They are GREAT with tires. They have a guy in the maintenance team who is a literal genius with tires*
Was extremely happy with my repair and the service received at Barb City. They kept me updated during the process and worked with my extended warranty company, even in doing so, the price charged for labor and parts was more than reasonable. They even provided a ride for me when I planned on calling Lyft. I’ll be returning for any repair and maintenance needs.
Needed some lock and window repairs. Made repairs to the truck in a timely manner for a reasonable price. Would highly recommend this shop.
Excellent service; very professional! Always above and beyond service.
Awesome and friendly service. Knowledgeable about repairs, and a relaxed atmosphere. A great place for your automobile needs.
Cared about fixing my cars problem not just getting paid for doing the work. Honest people.
This is the first time Ive used them and it made me feel comfortable with them, they told me everything I need done before any work is done because being up front about to me is very important
Great service! Fast and reliable! Very friendly!
I came to Barb City based on the reviews from Google and Im happy to say I get to add to their great reviews. Very professional and efficient. Figured out the problem with my car and fixed the same day even the it was close to closing time. Ill definitely be a returning costumer.
They are always honest and up front with any cost before doing the service. They are also very trustworthy. I always go to Barb City Automotive for my repair work.
I was in the middle of a cross country road trip when I heard a grinding sound in my front end. I read great reviews of this spot and was close by so I decided to stop by. They were super kind, checked it out right away, addressed the problem (which was a very small, simple, and inexpensive fix) and let me know that my breaks would also need to be done soon but would last the rest of my trip home. They were good, honest folks who I’d highly recommend.
John and Bobbi at Barb City Auto are good people and they and their team provide good, honest repair work. I have been going to them for several years and have a deep sense of trust that I will be treated fairly and that my car will be in good hands.
Keep bringing the car back for the same reason
Barb City Auto has been great to me. Appts. are easy to get and the people there are very polite and helpful.
John & crew have been taking care of my cars since early 2000s. Theyre the only automative people I really trust for service and advice.
Barb City automotive is very professional. While servicing my vehicle there was a small complication and they called before moving forward and explained all the details. Barb City Automotive does Quality professional work. I am extremely happy with their work and would highly recommend Barb City Automotive for all of your automotive repair needs.I also want to add that Barb City Automotive has always been very honest and upfront with all repairs
Very honest place. This place was recommended by the previous owner of a local tire store. I visited there to rotate my tires but received a free checkup service too.
Barb City Auto continues to set the standard for local excellence with vehicle repair. None of us want to spend money on vehicle repair and it always comes at the wrong time. Barb City Auto helps eliminate that anxiety by offering expert advice at fair prices. I’ve had a number of repairs done on multiple vehicles over the years and Barb City Auto has always been thorough and timely.My most recent repair was a starter for a Jeep Commander. They replaced the starter at a competitive price and on schedule. That starter wasn’t quite right so they replaced it immediately under warranty. Barb City Auto comes through again!
I have a lot of issues with my older vehicle--at least according to my last mechanic. I came to Barb City to get a 2nd opinion. While they corroborated two of the issues, they didnt give me a long list of encouraged repairs costing more than the total value of my car (like the last place did). Instead they thoroughly explained why their two suggestions would be important, though they werent pushy at all. They gave me a print out of the estimates of suggested repairs in great detail. If youd also like to avoid the salesman feel of other places while still getting solid work, Barb City is the place for you.
Went in to change a front headlight. They told me itd be $180 and an additional $25 for labor, claimed that it would be priced like that wherever I go. I went down the street and had it replaced in 5 minutes for $120 and they didnt even charge me for labor - I mean it is just screwing in a single lightbulb. Would have appreciated more honest pricing.
Everyone was very friendly and professional. Upfront with exactly what I needed and didn’t need. Competitive prices and willing to accommodate working schedule. Highly recommend!
I took my F250 to another prominent shop in the area that could not find a solution to fix a brake issue so I took the truck to Barb City Auto. They knew exactly what to do to fix the problem and told me what the solution was before starting the work. I then called the other shop to tell them the solution. They still did not think the problem would be solved. Granted this issue was apparently difficult to solve but Barb City Auto fixed it good as new. I am extremely happy getting this repair made and in the future I will not be going to the other shop!
Great experience - would definitely recommend! I used Barb City Automotive for a pre-purchase inspection. They provided a detailed, comprehensive report that aided in my decision to purchase the vehicle. Very knowledgeable staff that provided a transparent evaluation of the vehicle. The needed repairs were done in a timely manner - well done!
I am extreamly inpressed with the serivce i have received. I will be going here from now on. Even if its just a smiple oil change. The customer service is amazing and its affordable work.
They are friendly and did a great job on my car
Consistently great service!
I always feel like I’m being told the truth. Never any pressure. I seem like a friend not a customer. Great service. I have some older cars and they keep them going. Thanks!
Barb City Automotive has serviced our vehicles since 1999. We are pleased with their work and their attention to detail. John will tell you honestly what is wrong and will do his best to get your car fixed at a fair price and back to you as soon as possible. I am grateful for them and I know you will be too. Give them s call.BradThanks again for your great, personal service.BradBarb city took me in and quickly solved my problem. They are dependable snd a top notch service organizationm
Excellent service! Great customer service!
First visit for service. Friendly, efficient service.So pleased to support quality local business!
John & company have always come through. Great work done professionally, and reasonable rates. Been looking after my cars since the early 80s. Wouldnt recommend anybody else.
They take good care of our family cars and have my confidence they are safely sending us down the road!
The staff here is very friendly, knowledgeable, honest, and professional. They go above and beyond needs and expectations every time!!
These guys are the best - they always fix it right with everything I need and no up sell on things I don’t need . We’ve taken all our cars here for more than a decade and we’ve always been more than satisfied.
We take our cars to Barb City Automotive for all our vehicle needs. Whether it be regular maintenance or issues with the car. The service is top notch and they have the customers best interest in mind. Friendly service, thanks BCA!
Very welcoming and informative up front about repairs and estimate. Timely repairs on appointments made.
I took my car to this place. They got me in the same day and look at my car very friendly and professional
Quality work for good prices. Professional and friendly staff. Service is fast, honest, and we will continue to use their services for our business needs.
Great service. good value. nice job
Barb City Auto always exceeds expectations! The staff is great and the owner John is a great mechanic who knows what he’s talking about. They are willing to work with you to help find the best solution for your budget and you don’t find that with most mechanics. I have had nothing but great experiences with Barb City Auto and I will continue to get service done there for the extent of my time in dekalb. I highly recommend this auto shop!
Very nice people
Always taking care of my car.
Always friendly and first class service. Honest, family-owned local business. Been taking my 4.5 year old vehicle to them for all non-warrantied maintenance since purchase. They keep up with recommended routine maintenance but dont oversell. Highly recommended.
The thoroughness of tracking down a problem and the quality of the repair and their attempt to keep costs as low as possible. highly recommended
Nice people, felt confident of service given.
Friendly, great service from all people who go the extra mile to keep you SAFE!
Called in to ask about an oil change, and the price was incredibly reasonable. Really friendly people. I was able to get in the same day I called. Only downside is that the lobby smelled like gasoline, so maybe drop off your car and come back for it, instead of waiting like I did.
Great service - friendly folks. They give accurate, quick, estimates, and do the work you need!
Awesome family great price
Great attention to detail at a fair price. They are always looking at things that. Ay need attention in the future and for your safety.
Got me in right away. Found that the issue that I thought I had was not the case. Much easier and less expensive fix. Counter person could be a little friendlier, but otherwise a nice experience. Fast, simple and cheap.
Always friendly and trustworthy. Thanks!
Barb City has been our mechanics for 35 years! Professional & trustworthy!
Very nice people, made sure our car was ready to travel out of state...always able to fix whatever problem weve had... Highly recommend going here.
We had trouble with a car not starting. We got it to the shop and John assured us he would to it immediately. We trust Barb City Auto for all our auto care. They are friendly, efficient and thorough. We are very pleased with the service we receive from John, Bobbi and the staff at Barb City Auto.
We took my vehicle to Barb City Automotive due to Johns reputation for being honest and was treated with the same personal care and honesty that has been so well documented in others reviews.We were highly impressed by the service we received from John and Barb City Automotive!!! We took our vehicle to Barb City Automotive with a laundry list of issues we needed accessed and addressed. John thoroughly inspected our vehicle, identified the cause of the known issues in addition to finding a serious maintenance issue (where did all the coolant go?), and repaired the issues that others had been unable to correct.Not only was the work of the highest caliber, it was completed very quickly with attention to detail and very economically! My van hasnt run this well in a long time!! Thanks to John and Barb City Automotive, I am confidant that my van will safely carry my family across-country for our up-coming trip. Thank you for giving me that peace of mind and a smooth ride in my van back!!We highly recommend Barb City Automotive!!
John is like a big brother offering options and advise. He is always willing to prioritize repairs as needed with individualized options. John offers a personal greeting coming and going so I know he expects to see me when the next service comes around. Bobbie is awesome as well with a familiar greeting and knowledge of my car.Thanks John and Bobbie, Julie
Love going to Barb City Auto...a truly honest repair shop and Bobby is very helpful
Simply put, these guys are great! Good prices, plus very quality and quick service. Heres why they have my loyalty: about a year ago, I was seriously given a run around from the dealership where I originally purchased my car. Afterwards (a couple weeks - for a second opinion), I went to Barb City Auto, and they noticed that fluids hadnt actually been filled or replaced and I was about to pay for a lot of work that my car didnt need. That honesty is enough to keep me coming back and to write this review in the first place.
We recommend Barb City Automotive to everyone that is looking for reasonable prices and honesty. Bobbie John & staff are always friendly and answer all questions.
Personable and patient with my crazy schedule.
These guys were AWESOME!! I had issues with my sons car... I called first thing in the morning and they were able to see me right then! Had the car done in record time, and even drove me home and picked me back up to get the car!!! More affordable than I thought as well!!! Couldnt have asked for nicer people! THANK YOU for making an inconvenient situation so pleasant! Very, very nice to know there are still businesses like this out there! THANKS, Guys!!!!!!! I will recommend you to everyone, and definitely use you again!!!
Save yourself some money..skip the dealer and see John and Bobbie at Barb City. Theyll fix it right and guarantee their work. You can use the savings to fuel up for your Summer fun driving trips. Time to think smart.
John and Bobbi are a pleasure to work with. Quality work at a fair price. Stop being ripped off by the deanships and give your business to a competent local small-business!
John and everyone at Barb City Auto went out of their was to make my experience the best it could be.Always do professional job.Thanks John....
Always happy with service!
I would and do recommend Barb City Auto has a place to get great service and quality care done on your car.at reasonable prices
Free inspection on the lift! Who does that? Everyone else in town charges $50. Not only that they explain whats wrong and you choose what to do. No pressure. Real integrity. Not just trying to milk customers for whatever they can get. Will definitely be going back for all my repairs.
I have gone to Barb City Automotive over the last 8 years. They are always prompt and efficient. Very pleasant to deal with. I never have to wait a long time for service.
I need an alignment on my 2003 Acura. I was a walk in and they had my car done in two hours. Fast food work. Very nice to have a shop right next door to do the complicated things I cant do at home.
Barb City is a place you can trust! Very friendly and great service! Ive never had an issue there and they will always give the right and honest maintenance you need.
My moms cars heat wasnt working when it was -29 out and they got her in right away and fixed the problem fast. Highly recommend! Thanks Bill
Ive had John and his crew work on my vehicles since the early 80s. This includes Toyota, Mazda, Geo, Mitsubishi, Ford, Buick, & Subaru. Competitive rates, reliable work, along with a good cup of coffee. I highly recommend Barb City as the Go To shop for your automotive repairs!
I highly recommend Barb City Auto to my friends and family. Honest work done for an honest price. John will always tell you what your options are, and I trust him and Bobbie implicitly.
A lovely place and great service 5 stars for me
Barb City Automotive is the very best! Fair prices, great customer service, and reliable work, every time.
Great service, honest people, professional mechanics