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Zeller Scratch & Dent
622 Clinton St, Defiance, OH 43512, United States
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Zeller Scratch & Dent
Comments
Sc
Review №1

Great place to pick up appliances. I was placing a freezer in my garage and couldnt find a stand up freezer in my area. Great service worth a stop.

Na
Review №2

Excellent service, very helpful and genuine. Strongly recommend!

Ad
Review №3

Went there today looking for a scratch and dent washer and dryer. Well to our surprise they had none. We drove over an hour to get there for nothing. However I will say the people there were very nice and the prices were not bad. Some of the items they had were scratch and dent just not what we were looking for. Seen some good deals on what they did have. I would call and ask them what they have before making that drive to the store.

Fr
Review №4

It is a good place to get wot you need

Ca
Review №5

Phenomenal customer service. Truly honest workers who care more about the customers than sales 10/5 stars

Ke
Review №6

If your appliance is going to get dented moving it into your house, you might as well save money and get one that already dented! They are so helpful!

Ja
Review №7

These guys are awesome. I bought the fridgeinare set from them for a stellar price, had it installed by them, and they made sure they gave me the correct hook up for my stove. Everything I purchased was in amazing shape and I will buy from them again:)

Er
Review №8

Was concerned about going somewhere to find a washer but going here was quick, easy, and painless. Good affordable selection with helpful staff.

Do
Review №9

Great store for new in box appliances. I got a good deal on new washer and dryer. Very happy.

Sh
Review №10

Bought a fridge on July 25, it was dying on Aug 2ond. The soonest brand name fridge warranty company could come out was in 4 days. Called Zellers and talked to owner, inquiring about what to do. He was willing to replace the fridge, and when he found out I had no way to bring old one back and get new one, he arranged to have his crew deliver and set up new fridge, and cart the old one back to the warehouse..... WITHIN 3 HOURS OF HIM SAYING HE WOULD DO THAT FOR ME!This was done in less time than it took me, on the phone, on hold, over several calls to the fridge manufacturer!Mr. Zellers, you have a customer for life!

Ro
Review №11

Very fast service...was helped right when I walked in the door and they delivered☺

Tr
Review №12

Wonderful experience!! New washer and dryer for under a thousand! Helpful staff

Re
Review №13

The selection is incredible and the prices are amazing. The location is great, but the quality is unpredictable. We & 2 of our friends bought fridges from them around the same time, and all 3 fridges died within weeks of installation. Theyll cover repairs on warranty, but the headache of putting food in coolers, tossing spoiled items, and taking time off for repair visits might not be worth the initial savings. They told us there is no return policy for fridges, and if the product IS a lemon, you have to go through the manufacturer, not Zeller. So whatever you buy, youre stuck with. If youre open to that because the savings seems like a reasonable trade-off, theyre a good option. If youre not, a different store might suit you more.

Sa
Review №14

Great selection, reasonable prices. Will definately visit again next time I need an appliance.

Br
Review №15

Best store that I have ever been to for appliances. They have GREAT deals.

Ke
Review №16

Best place in NW OH to buy appliances!

Av
Review №17

Most items are very reasonably priced. Have made purchases here.

La
Review №18

Good deal on refrigerator. For The Defiance Fish And Game.

Me
Review №19

Very grateful for very reasonably priced washer and dryer and super fast delivery! I can’t thank you enough guys!

Ch
Review №20

Very good service and prices, if you dont mind a few scratches and dents

Ju
Review №21

Very polite and knowable on the products..

Ed
Review №22

Prices are reasonable and their delivery and installation was top-notch.

Mi
Review №23

Great prices on great merchandise

Ri
Review №24

Gret hours and service. Super fast delivery and set-up. I will be a long time customer.

Gr
Review №25

Great prices worth a look

TH
Review №26

Love this place always did my family right

Ma
Review №27

I purchased an Amana washer from Zellers this past Saturday for $290. I got it home and hooked up and my husband ran a clean cycle or so he thought. I went to use the washer on Tuesday and the washer would not take in water. My water lines were clear and connected properly but this washer would not fill. So I called and I was given information for a Kaufman Appliance Repair. I left a message with them and received a call back Tuesday afternoon from a Dave there. He said he wouldnt be able to come to me until Wednesday afternoon or Thursday morning. I waited until around noon today to call and was told they did not recall speaking to anyone in wauseon (because he didnt ask where I was located or get any of my information). My husband called Zellers and spoke to the owner. He told us that if we didnt want it then to bring it back in and wed get out money back. Didnt offer to help with communications to the repair people or anything. Then said he didnt speak to us so he didnt understand why wed be upset or grumpy with him when we called. I bought my dryer from Zellers and a mattress from there all within the year and had no problems. Its called frustration with the situation. Help the situation help the frustration instead of doing nothing.

Li
Review №28

A little on expensive side but nice appliances

Te
Review №29

Good deals! Nice staff

Mr
Review №30

Great prices cant be beat by anyone.

Mi
Review №31

Lots of selections of dented appliances.

Al
Review №32

Great deals on really nice merchandise

Vi
Review №33

I bought a mattress here & have questioned the quality with Zellers & the manufacturer. No response, no resolution. Unhappy with the customer service.

Da
Review №34

Straight forward and cheap pricing

Ja
Review №35

Good prices on name brands.

Ro
Review №36

Great good price

Mi
Review №37

Gr8 service

Information
4 Photos
37 Comments
4.4 Rating
  • Address:622 Clinton St, Defiance, OH 43512, United States
  • Site:http://zellerscratchanddent.com/
  • Phone:+1 419-782-3317
Categories
  • Appliance store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–12PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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