Home Depot is one of my go-to places for basic things I need for the home. This trip I got a door mirror for my grandson, for his bedroom. We got a nice mirror with hardware included and I also bought some command strips to help keep it on the door when he opens and closes the closet.Because of the time we went there was lots of free parking The staff was helpful any aisles were clear of junk so we were able to get what we needed pretty quickly.

Needed a $15 tool that their inventory said 5 in stock. Worker was very helpful, but we couldnt find the item. Ended up having to buy a $60 set that Im not sure will even work for what I needed. Id give 5 star for help, but overall displeased.

Rented a Skid Steer this past weekend and Willie treated me with the best service Ive ever experienced. If this man would of asked me for my kidney Id give it to him thats how nice he was.

Well Home away from home they have it all Good company supplier you need it its here stop by

Awful, spent 30 min looking for an associate to help, finally after finding what I was looking for i found that there were 4 associates outside chatting.... Never coming here again

First time in Deer Park Home Depot and it was the first time I didnt have to look everywhere for someone to help. I frequent Home Depot in Bayshore and barley see anyone on the floor to help. So my experience in this Home Depot was a great experience because of the helpful staff.

BUYERS BEWARE. If you buy power tools be sure to open the box and look what’s inside at register!! Just bought a Milwaukee brushless tool kit got home and everything was switched inside with brushed tools with smaller batteries. This store apparently accepts returns without looking at what’s inside the boxes and just puts the items right back on the shelves for the next guy. Won’t be shopping here anymore

Incredible home depot is the best .They just always seem to have everything we need great job .I would love to meet the supervision of one of there stores to see the quality of people they hire and where they find them

Most people are expert in their dept n helpful, I needed lawn mower oil and didnt know which mower I have So this good hearted gentleman showed me dif mower to help me get the oil and where n how I fill the oil.💓💯👏👏

Customer service is horrible. Its not consistent. The customer service desk often closed. Employee lied at Deer Park and gave misleading information that my pro account tax exempt was not update. I went to another store and was told everything was up to date. The sales tax is not exempt when you travel to a job out of state.

Home Depot had exactly what I was looking for. Whirlpool Microwave Oven, it was in stock and on sale. I was assisted by Big H (Humphrey) who came to my rescue earlier to look up numbers on the computer, check stock and share his knowledge and expertise. He is a great asset to the Depot. Today a really good shopping experience.

Found what we needed with no problem they have plenty of staff walking around ready and willing to help you find whatever you are looking for.

Lines werent too bad, very big and clean store. The associates I spoke with were very nice and professional.

Its not that I disliked Home Depot. Just was not enough helpful people there.

Best price good product.

I have turned Home Depot for all sorts of things. I think my favorite things about this location is the music they have playing which brings me back to childhood. I could probably just hangout there listening to it.

Good home depot.Missing a lot of stuff though .Needs to restock more often

MY FIRST VISIT N WILL DEFINITELY NOT BE MY LAST. SHOTS OUT TO PICASSO JUNIOR WHOM IS THE GENTLEMAN THAT ASSISTED ME IN MY FIRST TIME HOME OWNER FIRST TIME PURCHASING PAINT EXPERIENCE. N THE COMEDIC EMPLOYEE THAT DUPLICATED MY DUPLICAYE KEYS, YOU ROCK, THANKS FOR THE EXCEPTIONAL SERVICE

Home Dipot. The best stores, prises tolls. And material for construction I like .

Staff is helpful & store is so organized that you can easily find what you need. Worth the trip

Actually the manager here is really great. Had a problem with a stolen gift card. Customer Service forced me to come in to deal with it. The couldnt but came up with a creative way to satisfactorily resolve the issue. I guess good customer service isnt dead.

We went to get another charcoal grill on Wednesday. Theres plenty varieties left at great prices.

Go to lowes or Ace instead!!!!!! Very crowded, not many people wearing masks here. The employees were very quiet and no one asked if we needed help, one employee had a cart blocking an entire lane and didnt try to move it or apologize when I moved it myself to get by him. There was also someone in the parking lot honking their horn for 5 minutes straight.

Good customer service, and as always, competitive prices.

Went to the Deer Park HD on Commack Rd. Trying to get an answer in Gardening area was difficult. No one was around to answer questions, and the ones who were around couldnt give us a straight answer. Then we went to the lumber aisle to get something else we needed, and it was closed off. All we needed was one item, and the guys working in the aisle acted like they couldnt help us. We had to go in anyway, or else we would have been waiting forever! Signs in gardening showed soil for a sale price, but there were none available, so we asked if they could open one from the inventory (above the shelf), then they said there was no sale. So why was the sign still there? This HD location didnt show their best customer service side today.

Home Depot in Deer Park was AWESOME! TOM in the carpet/flooring section was GREAT and went above and beyond to get what we wanted 110%. I asked him how long hes been working there and he said since August 2020. Thats hard to believe when he KNEW where everything was! Great experience because of him. THANKS TOM from the Burrowes family in Queens, NY

People are very helpful in this store.

The management team for this location is so terrible. I suggest going to commack, or bayshore. This store has so many problems, going elsewhere is better than going here.

Customer serves was good. Cashier was very pleasant and items we purchase were reasonably price.

Ms. Ashley,...is so nice. She has the WIT!!! ATMOSPHERE was real nice. Everyone I came to for assistance, had KNOWLEDGE of the stores layout which made iit easy access for me to get in and out. That was such a CONVENIENCE. Store was pretty clean too. Im from PHILLY! Keep up the good work.

Horrible experience!! Had to wait FOREVER for paint. The only had 1 person that handled the entire department and he took FOREVER for each customer. When I would continually as for help from other workers who were just standing around NO ONE was willing to assist. Home Depot do better. A customer shouldnt have to wait 30minutes to get assistance for paint.

Is good place the people help you

The working tom was amazing.. he went over and beyond. Didnt even ask for help and he just stepped in. Thanks Tom

Just wish they had more available help on the floor

Bought a mini fridge, when I opened it at work the door was damaged. I brought it back they gave me a new one along with 25 dollars off! Great Customer service.

Very helpfull peolpe

Rented a tool from them, great service by the guy who was working, took care of issues etc.... give the man a raise.. He was african american, didnt get his name

Good place to buy thing for your home

They are great for must home needs. DIY home owners.

Most people are familiar with Home Depot. The Deer Park store is well stocked and its fairly easy to find help. The garden shop has well kept stock.

Great location very clean and not crowded at all everytime Ive gone

Next to The Arches.. Great people works there except for a woman in customer service that I dont know if she was drunk, sick, into drugs or what. Sleepy and slowly answer with her eyes in lalaland. 🤨

Big box store. Way too many choices and hard to find items quickly. Checkout is a positive.

I sat and designed a kitchen with J... n the Deer Park Home Depot. He gave me an estimate and I informed him I would think about it as it was rather pricey, and it was for a second kitchen. A few days later I returned to HD and informed J I wanted to proceed with the order, however I wanted to separate the order and pick up the cabinets from the store. He immediately informed me 1. (first lie) I COULDN NOT break up my order and 2. (2nd lie) I can not have my cabinets sent to the store I would have to pay the $350 delivery charge doe curbside delivery.When I questioned this he informed me this was HOME DEPOT’s POLICY. So I told him forget it. I already knew he was being untruthful because if I had only ordered 1 cabinet without doing a design, which I have done in the past they would have had it delivered to the store. Obviously, while HD does not give their employees commission I do believe they get incentives and rewards of some kind for selling cabinets. I also asked the customer service desk at the DP HD one lady said well what did J said while the guy behind her was saying yes they can be delivered to the store.I left the store went to the Copiague HD and was informed absolutely you can break up your order and absolutely you can save the $350 and have the cabinets picked up. I placed the order and actually saved some extra money because J had given me all of these upgrades without even asking me if I wanted them, which I did not. Kudos to Kim Lee at the Copiague HD for being honest!Anyway as you see some HD representatives just like being dishonest.

This was the 3rd time I have done curbside pickup and by far the best!

Had a great experience with the garden department today. I wanted to purchase a floor model patio umbrella because the boxed versions were sold out. I had someone page for assistance and three employees came to help! One of the employees was I believe a manager named Dan, and unfortunately I did not get the others names but they were equally helpful. They helped me disassemble the floor model and figure out how it works, and then helped me check out and load it into my car. Amazing service and I’m so happy to have this umbrella. Thank you!

I went to the help desk today for an issue with my commercial account and was helped by Regina. I can not rave enough about her customer service!!! She was patient and so kind helping me correct my account. She even helped me with additional unrelated items afterwards. Such a warm and friendly atmosphere because of her. Thanks Regina!!!

It was great, we had few questions and an employee by the name Edminx (Eddy) was there helping in making our decision one clear. Wise and best of all faster, since it was getting close to closing time. Thank you Eddy. By the way he needs a new Apron with a name tag. He earned it 💖👍

Been to half a dozen other Home Depots and Lowes as a recent home buyer, and this store is by far the worst experience. The intercom should be taken away from these employees. Passive aggressive declarations about the store closing soon every 15 minutes plus some obnoxiously loud and unintelligible rants in between. Waited over 30 minutes after requesting a few paint samples only to be told the computer is..down? Which made all those bring your purchases up to the register because hey, if you havent heard, were closing speeches even more infuriating. What an absolute waste of my time (when I need it the most!)

Great selection on mosquito products

I like to go by and see the latest tools.

Excellent customer service

Lots of parking. Can be a little difficult to find what youre looking for. Suggest using home depot website which will tell you exactly which aisle your product is located on.

I usually go to the one in Copiague .....but i came here once and i notice thongs were a lot cheaper...

Awesome visit! As always. The guy in the grout area helped me so much with what grout I was looking for and gave me lots of information to help me out with my project! Always an excellent experience in the Commack Home Depot. My favorite location. 👍🏼👍🏼👍🏼👍🏼👍🏼

This is one of the best store.

I was shopping at home depot today. an Employee came up to me and asked for me to stop drop and roll because i was on fire??? so unprofessional!!

Best place to get all the tools you need for at home or at work.

Why are internet order customers being forced to wait online with those doing returns? The return line is always much longer there. If youre going to do internet pickup, consider another store.

No one is ever around to help. Have yo usually find things by yourself.

Paid for a subcontractor to take measurements of my kitchen to get it remodeled. Not only did he forget a measurement (width of the kitchen) but forgot 2 letters in my last name! When Joseph W input the measurements and designed my kitchen he got a few things wrong. Fridge size was wrong. Worst of all my quote for my back splash was 2000!? I thought it was weird, so I calculated myself and it came to 280... when I asked Joseph for my kitchen measurements, he did not provide them even though I paid someone to do them. Will not be using them, too many strikes .

I dont know where the get their help from. I hope Im not generalizing but today I was in the lamp department and needed help. I saw a uniformed employee in the lamp department standing against a ladder and asked him where I could find a bedroom table lamp. He turned and mumbled something unintelligible and then said I dont know and rambled off. I ended up have to search the whole lamp department by myself.I know Home Depot has a very inclusive personnel department and am happy with that. But please, this must have been one of De Blasios street Army. Forgive me for being snide. Im sure the greater percentage of their employees are hard working and knowledgeable other wise it wouldnt be a successful company.Im just an average shopper who goes to Home Depot cause I know they carry everything. I just wish the employees knew where everything was!

I’m a truck driver, I haul sea containers in and out New York, I picked up a bolt cutter from the tools aisle, my appearance cost me some bad comments from a customer and a Home Depot employee working in the tools department. I can’t change my appearance but I can definitely choose where to shop. My visit time was between 5:00PM-5:15PM 01/15/2021.

The Deer Park location is horrible. I usually check their website to make sure that the item I wish to purchase is in stock so I dont waste my time going. Ive lost track of how many times I go to this store and the item listed as in stock is no where to be found. Each time I asked a store rep to help and they cant find the item either. Whoever is in charge of overseeing stock should be fired. Somehow other locations dont seem to have this problem.

Love home depot. Exceptional service from a young man named wilson in the lumber department. Extremely helpful.

Typical Home Depot. Service Rep that helped us with appliances was awesome & appliances were not his area of expertise. Got a new refrigerator (floor model) for$1400 less than it was listed for. No damage, not missing anything & was In perfect condition.

Great store

Poor inventory management. Always show inventory on stock online, but when you go to store its not there.

Stay out of politics. Shop Lowes in the future.

Fare prices,quality of some items not quality,lately,due to PANDEMIC what people can afford,other wise place to go

Very experienced emplyees . Cashier Sebastian And Guy were really helpful. Best home Depot in the area will be coming back

Its a home depot but could really use more employees working the floor.

Told me to go to Amazon for something they can just order the rep looked it up and.....

Stay out of politics! Dont shop Home Depot.

Went for patio blocks. Website said they had, 27 of the one I wantedThey actually had 4. I wanted 5. Bought the 4 and called it a day

Home Depot Deer Park was better employees was more helpful

Best home depot

Attentive staff and overall not very full

Staff was helpful, but didnt have what I needed even though the week site said they had eleven in stock.

Ok

Always have what you want

Nice and helpful coworkers I like them. They help when you need it.

My mother loves going there especially my uncles and dad what ever they need for house things they get here

Super helpful and made great suggestions for our garden project.

Went to the store, did not see any sanitizing station especially on the way out after using the cordless scanner, which everyone uses, and did not see anyone sanitizing after customer use it or any sanitizer to do it ourselves. Most of the storea I go have sanitizer on the way out.

My nephew is a owner of reputable business,spends a lot of money in plumbing materials,and was wrongly accused of stealing and was attacked by there security guard for putting something in his pocket and walking out with items,and everything he had was paid for by credit card.even after he proved that it was paid and had nothing in his pocket, they band him from store,unbelievably disgusting.go to lowells people go to lowells!!!!

Always count on HD when you need something.

Better Layout than other Home Depots, easier to find things!

Stopped in to look at some products for home projects got what I needed.

Good customer service

Usually good, but since the pandemic started, seems like theyre always out of the item(s) Im looking for.

Great place to appreciate creativity and design.

This star is for two clerk that were in the pick up area.I received notification that my orders were ready to be picked up.I went to the curb out parking and gave the guy my orders. I told him that I wanted to return one item. After waiting about 15 mnts I got one order and the guy told me that the return would be fine in a few. Try here was one item from the last irdrr. I had already waited about half an hour and still the item was missing. I then decided to park the car and to go inside the store.I hunted the clerk all over and I could not find him. After almost an hour the girl that is usually in the curb area was taking the item to he curb and was looking for me.Home Depot sent notification that all orders were ready to be picked up...why then I had to wait for more than 45 mnts to get one item,?

1st time there and I loved it. Everyone was helpful. No lines which was a great thing since I had my 2 y.o with me. We shopped for flower bulbs and seeds, garden soil $2! Plant food, a 3 set gardening tool set and a bunch of Lilly bulbs and everything came out to $41!!!! Very impressed and happy! Cashier was super nice as well.

Vicky is the best

Had everything in stock, that I needed

They do curbside pickup! Love it!

I went here to browse kitchen cabinets, countertops and appliances. Every worker I passed asked me if I needed help with anything. Janice and another man (near the cabinets section who’s name I didn’t catch) were extremely helpful and took their time with explaining everything in detail, including the pros and cons of certain products. Not once did I feel pressured into buying anything. I recently bought a new home so I’ve spent a considerable amount of time in a few different Home Depot locations, but the Deer Park location is by far the best. Thank you for amazing customer service!!

Good customer service 👍

I bought a refrigerator on clearance and picked it up stored it for a while, when we bought it was in perfect condition well I finally finished the kitchen and went to bring into the house it was dented all over the doors every single external door and draw. Its my fault I should have had it unwrapped prior to taking it home . I am so upset its going to cost me a fortune to replace those doors and draw fronts.