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Dearborn Collision
25114 Ford Rd, Dearborn Heights, MI 48127, United States
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Dearborn Collision
Comments
Tr
Review №1

If you take pride in your vehicle dont let them fix anything on it. The scam artists at Dearborn Collision Lurd me in overcharged me stole parts of my car and left my car malfunctioning after I was reunited with it. When I received my vehicle I noticed my window lock was on Now my passenger window fall into my door and its embarrassingly loud when I roll it up and down and my passenger blinker goes off at random. This company is the worst. Below are pictures of the window they gave and the marks they left on my leather seat. I have to fix things that was never wrong before I left them with my brand new vehicle.

An
Review №2

I took my car in for rear end damage and painting, I was originally given a quote of $900 but to my surprise once I arrived to pick it up it was $140 less. Thank you Tony for your honesty!

K
Review №3

Roz July 2021 They replace a quarter panel and a sliding door on a 2013 Toyota Sienna Awesome job within 2 to 3 weeks 👏👏👏👏

Ka
Review №4

Tony is very disrespectful and inconsiderate he allowed them to work on my car and do a sloppy job then argued with me once I confronted him about it! Please this people are not god fearing people I recommend to choose Taylor collision they will get the job done with a better price

Sk
Review №5

🚩 I DO NOT RECOMMEND THIS PLACE TO NOBODY I PAID 7700 FOR A QUATER PANEL AND DOOR REPAIR ON MY 2020 CHARGER! THIS PLACE DID A TERRINLE RUSHED JOB TO TAKE MY MONEY, NEVER FIXED EVERYTHING!! MY CAR WAS HALF DONE AND THEY DO NOT CARE! THIS PLACE IS A SCAM RIP OFF I FEEL THEY ARE DISCRIMINATING ON THE COLOR OF MY SKIN!! I DONT RECOMMEND THIS RIP OFF PLACE THEY WILL DO A HALF RUSHED JOB TO TAKE YOUR MONEY!!🚩

As
Review №6

They were soo understandable and Tony was such a good guy and MO went ham on my car I love it

H
Review №7

I have a Tesla that cant be fixed at just any body shop, which is why I took it to Dearborn Collision. Charlie and his team of experts did a phenomenal job fixing the dent on my door. Finding someone to properly repair aluminum is hard to come by. The shop is also very clean and the staff is professional.

Hi
Review №8

They are very caring and understanding. They very professional and sympathetic. They work fast to get the job done because they understand the need we have for the use of our vehicle. Choose them and ask for Charlie you wont regret it.

Gi
Review №9

Very reasonable and does a good job. I had multiple areas to be fixed. They kept their time line and did a good job.

Xl
Review №10

Next! Horrible customer service you have to know how to talk to people.

vi
Review №11

Their customer service is wonderful my car looks excellent and I got it back fast Thank u Tony & your crew

Ga
Review №12

I have been to Dearborn Collision before Nellis a little while back and is always has good service never had a complaint Price is Right take care of you right if you need to call physically taking care of body work then lot of guys should go to I called in for my niece just a few days ago she was in the car accident and Colin Dearborn Collision want to cuz they taking into melee to assess the damage to a car they taking into me lean excessive down to the car and they have gave my niece a call let him know what was going on and she filed a claim with insurance and they helped her and make sure everything was going smoothly is a good reputable company to deal with might be pricey depending on your car but still they do work right

Mi
Review №13

Probably the worst place I’ve ever been in my life had to bring my car back three times and each time there was some thing wrong with my car that they caused smh I eventually gave up sad to say that they made almost $10,000 off me and my car still isn’t perfect

Sa
Review №14

There a very pleasant there anime know what theyre doing and take care of their customers very well

Ab
Review №15

Great service. Tony was extremely helpful.

Ki
Review №16

Great place Tony is great 👍

Je
Review №17

These guys are great, saved my son almost $600 in body work.

Fe
Review №18

Dearborn Collision is the best! Charlie is wonderful. Hes fair, honest, personable and has fantastic customer skills. Hes literally a larger than life guy with a big heart, and he has a great staff, too. Joe (Charlies right hand man) arranged for me to get a great discount (cash paying customer) on my repairs and a rental car, as well (as a courtesy, by the way, since my job took longer than expected), and Charlie ensured all agreements were honored. Charlie even washed my car personally after having had eye and tooth surgery that day! What owner do YOU know who does that? Well, Charlie did! I love these guys! They work really hard for their customers and treat you like youre family, and my car looks great, too! You wont be disappointed if you come to Dearborn Collision for your car repairs.

Gr
Review №19

I had to take my car somewhere because it was hit by a work van. I had dealt indirectly with them after a guy hit my mirror to avoid a head on crash with a crazy driver at our sons elementary school. Even with little contact, they remembered us as a customer. Also, their prices were good and when they found out I worked for a church and that my job was also a non -profit, they gave me a discount on the labor. Also, they brought my car to my house when it was ready.

Sa
Review №20

Moe was great! He fixed all of my car issues on the spot within 15 minutes. Highly recommend!

El
Review №21

Such good owners / staff, & super friendly. Had my tail light changed in 15 mins! You can tell they really care about their customers too!

Ch
Review №22

I absolutely love the customer service here. I brought my truck over to get repaired and Tony helped me. Very reasonable pricing and so respectful and courteous. I’ve been dealing with another collision shop (8mile & Lasher) that I’ve had the absolute worst experience with. “Just a total nightmare.” But, I’m finally glad that I’ve found a people friendly, trustworthy autoshop that makes me feel like a valued customer. Great place of business!

Ra
Review №23

Charlie and his team at Dearborn Collision are just OUTSTANDING ! Had front passenger repairs on a 2017 Chevy Equinox. Dearborn Collision worked with my insurance company, had the adjuster out within 24 hours, and vehicle was ready to pickup 4 days later as specified by DC.Car looks like it never happened .I was told right up front what to expect. For example, due to cold weather they wanted to keep it an extra day in the baking booth so everything was done just right . What shop does that?

Ey
Review №24

They are the best, they will do a good job on your vehicle, customer experience is the best you can get any anywhere, the owner and the workers are very friendly. He gave me a ride in his Royce Rolls from his shop to work while working on my Vehicle. I highly recommend this place to anyone looking to get the car fix, anyone involved in a collision, anyone looking to buy a Vehicle.

Ed
Review №25

Excellent service highly recommended

Al
Review №26

Wonderful clean facility. Staff was very professional and my f150 looked like it did the day I purchased from the dealer. I would highly recommend if ever in an accident, and best of all the delivery after repairs was on time and my truck was spotless.Thank you DEARBORN COLLISION

Pa
Review №27

Usually i review after more than 2 visits at a place, staff at front desk are great at listening your requirements and giving you good suggestions. I was there more than 2 times and always got good service. Friendly works too along with front desk staff.

Co
Review №28

Charlie did a great job fixing the front end of my Nissan Rogue. The shop was clean, and the drop off time was flexible. Pricing is also very reasonable.

S.
Review №29

I was referred to Charlie and family by a very good friend and they have truly taken care of car situation like it was their own!! I dont know how to thank them enough!! I was on a time crunch and they were able to assign three people during the holiday season just so I would not have to change my travel plans!! I was taken to a nearby car rental by them as well so I wouldnt have to inconvenience a friend which has not been something that was offered to me in the past before!!I am eternally grateful and have already started to distribute business cards!! The company has gone above and beyond for me and I have no way of showing my appreciation!! Thank you!!

Te
Review №30

Great customer service. These guys really made sure I left happy with my car in perfect shape. Thanks guys!

Ki
Review №31

Had a minor accident, brought it there shop, Not only were they professional, but they did a great job on my car!!! I would definitely recommend this place to anyone who needs collision work done.

So
Review №32

I love you

Gh
Review №33

Dearborn Collision thank you for helping a family in Christmas time we appreciate your work of kindness.Happy Holidays 🌲

Na
Review №34

Great and fast service. Quality work which is the most important. My car doesn’t even look like it was hit before. Thank you Charlie and your team!

Ji
Review №35

Thank you for everything.you did to help me.Everyone there was more than kind and helpful.I will not hesitate to go back if needed.Thank you very much.JG

mo
Review №36

The experience I had at Deerborn Collision was phenomenal! I’m the type of person to not like local shops but thanks to Dearborn Collision And the employees that work there They change my mind ! They took care of me like I was there own ! I was even fed breakfast when I drop my car off !! Love the experience I had with them! Will definitely recommend them to everybody !!!!!

Su
Review №37

Nice price, quick and great service

Jo
Review №38

Awsome Shop ! Great guys & Quality work !

Al
Review №39

Third car I take to them and I could not be happier with the quick time and the outcome of the finish. EXCELLENT!! Forever my #1 collision and would feel very confident telling anyone to go see them. Friendly staff and very prompt. Could not be happier, Thanks Dearborn Collision!

Er
Review №40

Best auto repair shop!! Good prices and got my car looking great again.

Sh
Review №41

Good work too done by Moe .

Sa
Review №42

They did a.job they went above and beyond highly recommended

Sa
Review №43

EVERY CITY NEEDS A DEARBORN COLLISION.EXTREMELY KIND AND COURTEOUS. THANKS SO MUCH.😍

Ge
Review №44

Excellent work! I couldnt be happier.

Bl
Review №45

I first went to Dearborn Collision to get an estimate for my red Saturn Aura. The damage was on both sides of my car along the doors. One side was dented and both sides were scratched badly. The estimate for repair was way beyond what I could afford. As an alternative solution, the owner Charlie was able to bless me with a complimentary deal. His amazing team was able to remove the dent, buff out the scratches and even touch up the paint. I was overwhelmed with gratitude from the kindness that was shown. Although I didn’t leave as a paying customer, I would absolutely recommend their services. Thank you to the awesome owner and his team!

Bi
Review №46

They did a very good work on my truck so thanks a lot

Do
Review №47

Very happy with the work, the paint 💯 match and the work was done on time, very friendly people I don’t want to go anywhere else.

Yo
Review №48

Took my vehicle there and they told me that the dent in my door would be fixed 100% and they gave me an estimate with that guarantee. They gave me a date of when it would be done, then nobody called. I called multiple times and they kept delaying it and even said that the worker working on it went on vacation. At the end, I had to take my vehicle elsewhere because they said it was unfixable after they started to work on the car and made it worse, saying I had to change the whole door and denied giving me a 100% guarantee that they could fix it for their estimate. Terrible service. 0 stars.

Sh
Review №49

Great service quality work Hass is awesome

Fa
Review №50

Outstanding, professional service completed timely!

bo
Review №51

Very knowledgeable, friendly.

Li
Review №52

Very nice and professional

Fo
Review №53

Very professional and honest, highly recommended

Mo
Review №54

100% excellent work at Dearborn Collision

Ge
Review №55

If I could leave 0 stars I would. VERY unprofessional ! ! ! I can only imagine how there service is.

Ry
Review №56

Good guy

Al
Review №57

Fast, Effective, Efficient

Sh
Review №58

We took my aunts Lincoln after she dented up the doors. At 87 years of age, my aunt can be a real handful if you know what I mean?? Well the staff was so patient and loving with her and let me tell you that she called 20-30 times a day😓 I felt so bad but everyone from the owner to the staff did such a awesome customer service job that I’ll never go anywhere else! Oh the repairs… just like new!!!!

Information
3 Photos
58 Comments
4.7 Rating
  • Address:25114 Ford Rd, Dearborn Heights, MI 48127, United States
  • Phone:+1 313-563-7220
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–2PM
  • Sunday:Closed
Amenities
  • Mechanic:Yes
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