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AT&T Store
4467 Walnut St A-120, Dayton, OH 45440, United States
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AT&T Store
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Su
Review №1

Two thumbs up for this AT&T location. And Albert was an absolute doll to work with. Not only was he very helpful getting my son situated with a new phone after dropping his in the River while fishing... he also helped get a couple of things taken care of with our monthly bill that has been an issue for quite some time and came out to our house the next day to assist us with getting set up with WiFi service. I honestly Cannot say enough good things about this young man. Albert was very friendly, professional, helpful, informative... you name it!!!!! A real stand up guy who was very patient with us and went above and beyond the call of duty to meet our needs. Albert thank you for all of your help.YOU ARE A ROCK STAR!!!!!!!AT&T you have one hell of an employee in Albert. Don’t ever let him go.....

An
Review №2

Yasser was a great customer service representative. Very kind and patient, extremely helpful and knowledgeable. Will definitely recommend, and be back for future upgrades! Thank you!!!

Si
Review №3

Chelsea is the best! She is so sweet and nice. We were in and out in under 10 mins.

Ti
Review №4

Jacob was super helpful and made the phone buying process painless. Highly recommend seeing Jacob at ATT for your phone needs.

Ro
Review №5

Waste of time! Seriously, ZERO help at all with my AT@T device! You should be able to force a software update onto YOUR OWN DEVICE at a CORPERATE LOCATION! Not only did the workers have no idea how to do this, they didnt even try!!!

Br
Review №6

Aubrhee was extremely helpful— he assisted me in picking out the correct model of phone plus a case and screen protector :-)

Cy
Review №7

Jacob was very helpful and personable. All of the people working in the store were very nice

Ma
Review №8

Aubrhee was great. Was able to answer our questions and set up a new iphone

Dr
Review №9

Yasser and AJ were very helpful and good. I really appreciate their help

De
Review №10

Great service. Ryan took good care of me and great customer service.

Me
Review №11

I love this AT&T store. I buy all of my accessories from them. Yesterday Albert (who I called Albie) was so kind and truly helped me out. He also went out of his way to not only recommend the best products to me but he also helped me open my Gatorade lol. Both were important to me!!! I will always come here for genuine people like Albie. Thanks bro, you’re awesome!

Kr
Review №12

Allie was by far the BEST customer service I have ever had. She helped me get exactly what i wanted. She didnt try and push something else on me and offered all kinds of help. Please recognize her as the great employee that she is!Kris

He
Review №13

Great experience! Aubrhee was very helpful.

av
Review №14

Aubrhee W. was great help setting up my new phone!

Mi
Review №15

The customer service I received from Chelsea was extremely great. I had a problem and she worked on it for 2 hrsAWESOME STORE

De
Review №16

Albert was amazing and Chelsea was the same!!!!! We’ve been through multiple At&T stores and couldn’t find any help but once me and my family sat with these guys EVERYTHING WAS FIXED.!!! My mom and wife was happy so I’m good lol. I appreciate people like this

ca
Review №17

Chelsea was absolutely wonderful and helped us with all of our needs and questions!!

Ro
Review №18

Chelsea, was SUPER SPECTACULAR! Enjoyed her zest for helping!

Je
Review №19

ROUND 2:After 11 months iPhone 11 trade in RESOLVED.THEN:Upgrade to iPhone 13. Service was knowledgeable, helpful, honest, and attentive. Much appreciated. We’ll see how the exchange works this time. All in all great customer service with actual people, just that corporate problem resolution can be glacially slow.

Sa
Review №20

This location has the best customer service I have ever received at any store! Chelsea was attentive, knowledgeable, patient, and kind! She helped me choose the best phone for me and helped me with setup and gave a tutorial of how to use it. She made this stressful decision fun and enjoyable!

Ji
Review №21

Allie was so helpful! She made sure I got all the best promotions and was in and out super quickly. She was friendly and efficient- will def be back and will recommend AT&T and especially this location to anyone needing a new phone!

Pa
Review №22

Albert was the best....much more personable, knowledgeable and just friendly. Walked out of his store completely happy. Made the experience much more satisfying than my first stop at the Huber Heights authorized retailer. Albert the Great!!!!

Li
Review №23

Went into the store still planning on gathering information prior to purchasing a new phone. Allie was phenomenal. She answered all our questions and made us confident in going ahead with purchasing today. She is quite knowledgeable and offered us several options in to see what best fit out needs.

Hi
Review №24

Everyone at the store at the Greene were so nice and helpful!

Em
Review №25

Jacob was very helpful and answered all of my questions!

Sc
Review №26

We came into the AT&T store at the Greene to replace my daughters phone. We were quickly greeted and assisted by Allie. She was helpful, friendly and professional. It was possibly my best experience in an AT&T store in over two decades as a customer.

Aa
Review №27

Amazing service today at the AT&T Store at the Greene. Chelsea went out of her way to make the process of a phone upgrade/trade in smooth and efficient. We really appreciate the great service!

al
Review №28

The best service you can ask for, here is given to you

Br
Review №29

Allie was a fantastic assist after a hectic day and me just wanting to grab my new phone upgrade and head home. I’m all set and the transfer of my particulars was lightning fast. Thanks so much!

Vi
Review №30

Allie is wonderful!She spent so much time with me and was so incredibly patient! I really like her style of work and she did everything I needed! :-) Thank you so much

Da
Review №31

We just had the best experience and most efficient visit with Albert at Att store located at the Greene. He gave us instructions and help transfer my records over to my new phone. He was so nice and extremely patient with us. We cant thank him enough!!!

Lo
Review №32

Allie was 10000% amazing and extremely helpful!!!! Completely appreciate all her help, tips and patience!! Will be back for any support or products in future. Highly recommend !!! So helpful!

St
Review №33

I really enjoy this location ive been coming to this place for years I always have a pleasant experience here i have used this location for all of my in store business for years an will come back again they act like they care and are always attentive and helpful very knowledgeable staff i enjoy everything except the parking lot

Le
Review №34

Our experience at the Greene AT&T location was amazing today. The customer service was top notch from the management and sales reps. Everyone was very knowledgeable and friendly. They made us feel comfortable the entire process from device preferences to plans that fit our business needs. We will continue to do our business with AT&T for the foreseeable future . Thank you to AJ, Albert, and Yasser for making this such a fun and exciting experience.

Sh
Review №35

Typically, trips to a mobile store are frustrating and lengthy. But not here! I was in and out quick with everything I needed thanks to Chelsea. She made sure to answer all my questions and was exceptionally friendly!

Jo
Review №36

Allie S. was fantastic to work with. She was knowledgeable, nice and worked fast to get us set up and out the door with exactly what we wanted.

Na
Review №37

Aubrey was outstanding! Really knows his stuff ... friendly and wonderful service!

Ro
Review №38

Aubrhee was awesome and made getting new phone set up easy and fast. Great service

Re
Review №39

Aubrhee at the AT&T store was awesome! Super efficient and patient. Many thanks!

Da
Review №40

Allie was terrific. She took the care and time to help my elderly father in law with his phone. Thank you.

Ke
Review №41

Albert in The Greene did an amazing job. Great customer service! He’s Five Star! Love the location here as well. Always great service! Simple, Fast, and Sweet faces!

Jo
Review №42

Yassturd was amazing will have him do me up every time!!! Go see him!!!!! Also I love my new watch my sister needs one too!!

Ce
Review №43

Allie was amazing! She was extremely helpful and offered us the best deals!

Sa
Review №44

Aubrhee at the Greene is fantastic! Professional, friendly, patient and a problem solver. He is looking to solve the customers problem.Yesser and AJ were very helpful too5 Star Service

Ma
Review №45

Aubrhee at the green is awesome! Very good at his job! Go check him out!

An
Review №46

Allie,Albert, and Yasser were amazing at helping us upgrade our phones and transferring our information.

La
Review №47

Wonderful service. Best ATT rep I’ve ever had. Aubrhee

An
Review №48

Chelsea was great at the AT&T store at the Greene! Super helpful and knowledgeable!

Er
Review №49

Aubrhee provided me with excellent customer service while providing a great deal on my new phone

Ka
Review №50

Chelsea was a huge help. Got me what I needed, installed it, and I was good to go. Absolutely hastle-free!

Ni
Review №51

Aubree was great in store with helping me purchase and get installation on internet for my grandpa.

La
Review №52

Allie helped us out with our new phones and she was so patient and kind.

Jo
Review №53

Allie took great care of us! I highly recommend this corporate AT&T store!

Gr
Review №54

Aubrhee & Yasser were so helpful! If you need AT&T help for cell service, cable or internet, this is your place!

Ju
Review №55

Went to buy AirPods 3 took no time at all very fast

My
Review №56

Yasser was so patient and kind to work with my phone and me to get us both up and functioning well again. He is great to work with. AT&T has a wonderful employee in him

Ka
Review №57

I cannot say enough positive comments about the outstanding service I received today from my AT&T consultant at the Greene location in Beavercreek, Ohio. She was extremely knowledgeable, patient, professional and friendly. I was there for multiple purposes and each one was resolved. Thank you so very much!

Qu
Review №58

Aubrey did a great job explaining all the things and offering deals

CM
Review №59

We spent a couple of hours with Albert, going through all kinds of details for three new devices. Very enjoyable experience. He was very knowledgeable and saved us some money.

Le
Review №60

Albert was extremely knowledgeable and helpful! Excellent experience!

Re
Review №61

Aubrhee was awesome and very helpful!

Li
Review №62

Excellent service! Yassar was very helpful and knowledgeable. He went above good customer service to make sure everything went perfectly for me. I definitely recommend this store!

Jo
Review №63

I switched my service from Verizon and got a new phone. Our agent Yasser was not only patient and friendly, but found a great deal.

Ji
Review №64

I worked with Albert at the Greene mall in Beavercreek and hands down the best experience I have had buying a phone. Very knowledgeable and patient. Great guy and great experience. 6 stars

Ni
Review №65

AJ is great. Very clear about the offer and prompt to follow up. Switched from sprint and this has been a great experience.

Je
Review №66

What a wonderful experience! Sam and AJ went above and beyond to help with my new service! I’m very impressed!

Ca
Review №67

Alasandra is incredible!! She helped me take care of an issue Ive been working on for months!

ju
Review №68

We appreciate Albert at ATT&T at the Greene so much—he made adding a line, buying a new phone, and trading in another for an upgrade so easy for us!

Ro
Review №69

Jacob and Chelsea were awsome

Jo
Review №70

My family and I went to AT&T and we had a great experience. The employee Yasser was extremely helpful explaining things. We give our thanks to him. We are happy with our new phones. 😁

A
Review №71

I love coming to the store and know that I can trust AJ and his crew will take care of my needs. They are very knowledgeable and friendly. Thumbs up across the board.

Ca
Review №72

Chelsea, Aubrhee, Ryan are awesome, thank you!!!

Br
Review №73

Galaxy Z Fold3! Great phone.

As
Review №74

Exceptional customer service from Labrea and Malia today with services changes and phone upgrade!

Ji
Review №75

Ryan did a great job!

Jo
Review №76

They were very helpful and kind. I got exactly what I wanted. 10/10 I would shop there again!

Da
Review №77

Awesome customer service! Albert and Yasser really saved the day when we were locked out of our new phone. Even Chelsea, a new trainee helped out! They stayed late when another store couldn’t help us. You couldn’t ask for better service!

Ha
Review №78

Came in to switch to an individual phone plan from being on a family plan with my parents at a different company. I wasnt as prepared as I thought I was and didnt have all the information I needed. Nick and Justin were extremely patient and helpful and walked me through how to get everything I needed. They let me know all my product options without being pushy and made the process extremely painless. Will most definitely continue to go here whenever I need anything!

Sa
Review №79

AJ IS THE BOMB, HE CAME INTO THE STORE I WORK AT, WHEN I TOLD HIM I NEEDED TO COME SEE HIM HE OFFERED TO FIX MY PHONE RIGHT THEN, HE TOOK TIME OUT OF HIS BREAK TO HELP ME OUT AND SAVE ME A TRIP TO THE STORE, 10 MINS LATER AND MY PHONE IS WORKING AGAIN!!!!! GREAT CUSTOMER SERVICE. PLUS AT&T IS JUST THE BEST PROVIDER.

Ji
Review №80

Yassar is an outstanding technical genius . He solved a data transfer problem in minutes that took an Apple tech could not fix in 2.5 hours. He is very courteous and and friendly.

La
Review №81

I had a great experience here at this AT&T!! Mr. Yasser was a great helper, helping me and my family. He explained everything very well. He was kind and patient with us. Thank you very much!!

Li
Review №82

Yasser was super helpful in helping me fix all of my phone issues and new phone problems.AJ, assisted also-so it was a team effort. I definitely will make Yasser and AJ my new go to people, especially since I am new to AT&T.

Ca
Review №83

Just an expensive service!

Dw
Review №84

Love the customer service 😊

De
Review №85

Allie is the best, she provided me with the best service! Thanks Allie!

Br
Review №86

This is the closest store nearest me, its not always a good visit

Ro
Review №87

Aubrhee provided such great service!

Ty
Review №88

Yasser was fantastic He was helpful throughout the entire process. Made switching providers easy.

ar
Review №89

Allie is AMAZING! She helped us in a crunch!

Am
Review №90

Nick Bradley was extremely helpful. He was patient while helping me select a phone for my grandson. He directed me in a the right direction for a phone for myself. He even helped me set up both phones. I am grateful for his assistance.

Ab
Review №91

Albert at the Beavercreek Greene store was the best rep ever. Extremely helpful and patient Thank you

Ch
Review №92

Very good customer experience.

li
Review №93

Worked with the manager, AJ. Was super helpful and super nice! Answered all questions and took his time with us, didn’t feel rushed at all!

Sh
Review №94

Albert from AT&T at the green in beaver creek was helping me with a new iPhone tonight he was the most patient understanding sales person that I have had in a long time he even stayed one hour beyond his time to make sure I understood my phone.If you ever have a problem with your phone then I think you should try going to the green and asking for Albert to help you at AT&T

Ph
Review №95

Very welcoming! Very friendly! Tyler hooked me up with some great information and was very helpful in setting up my At&t tv account.Malik the supervisor at the store runs a great crew! Everyone seemed happy and friendly! Great vibe!

Me
Review №96

Hey it was a lot that we did but I’m telling you the best experience I’ve had in a long time Albert took care of all our needs and was amazing to work with I’m not tech savvy and he did not make me feel bad or stupid! The team there today all seemed nice but Albert was great

Ma
Review №97

I went in with a lot of questions and left with all the answers! Justin was very knowledgeable and made me feel very comfortable with everything. He was very patient with me and went over everything in great detail so I could further understand. I’ll be asking for Justin the next time I come in to this store!

Ca
Review №98

Albert was fantastic He was so patient with me and my daughter loved spending time with him Answered every question we had I would recommend him l really appreciate all the time he spent with us

Ch
Review №99

The guys here were great! They were very friendly, professional, and helpful! I appreciate you guys very much! Thank you for everything!

Tr
Review №100

Wonderful!!! Albert was so patient and helpful!! The manager and all employees were so helpful!! Top notch! Wonderful experience and we will highly recommend this store!

Information
12 Photos
100 Comments
3.7 Rating
  • Address:4467 Walnut St A-120, Dayton, OH 45440, United States
  • Site:https://att.com/stores/ohio/dayton/32
  • Phone:+1 937-320-9648
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:Closed
  • Saturday:8AM–9PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Debit cards:Yes
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