Highly recommend for all your eye wear and needs. Very professional and answered all my questions. Thank you
Was very pleased with eye exam ETC. But when time came to pay for my glasses there was quite a controversy over the cost that had bee quoted at the beginning. After much discussion I pd the bill. I could not find sun glasses to fit over my glasses & one of the staff said I had 90 days to find some. So before the 90 days were up I ordered a pair of sun glasses from same place. Again there was a difference in price quote. So Im not pleased with management there. My theory is that you burn me once thats your fault but burn me twice thats my fault! So therefore I can not recommend anyone to attend this place of business.
It is an amazing place to get glasses. Amanda extends her expertise to selecting as well as having patience to provide a perfect fit. Kudos to the amazing team at Danville,Illinois All About Eyes!!
The new Dr. there is awesome!! He was ble to give me cback my freedom with contacts that let me see the computer and phone and far and its great!!Thanks so much hope you back heals up and god bless!!
This place in Danville Illinois is a joke. I went there to get my glasses and had my own prescription from getting safety glasses from my employer. I was a returning customer since this is where I have always gotten my husband and sons glasses. The girl took my prescription and i picked frames and paid almost $400 with insurance. 14 days later I get my new glasses and they make me dizzy. I tell the girl and she says wear them for a week. I do and no change. I take them and my safety glasses and they check and sure enough the girl wrote script down wrong. The say oh so sorry we will rush them....not!!! 2 weeks later Im still waiting for my glasses to be able to see and the office is hateful about it like its not their fault. Dont go HERE.
I have a video.So my daughter had an eye doctor appt the first time I believe june 11th that day was very stressful as my husband works 2nd shift and we had to get up early drive an hour that way. Now we had an eye doctor and it was my fault i didnt keep them and lost them due to keeping appts. Anyways I walk in this one greeted with mariah and another lady. They let us know were late so we have to wait an hour to see him but the place only had one patient. Regardless we found something to do. The biggest part that blew me away is I called making sure they took my insurance which is medicaid I have 10 other calls where I was turned down and this one specifically said yes they take medicaid. So I know I asked. I walk in after an hour and I fill these papers out with family history and then two other forms where it says Ill pay $10 for testing that day but I figured once they ask for my insurance it be covered. They never asked for my card at all . Next we speak with Nicolas the eye doctor on a plan for my daughter. Which is eye drops at next appt. He suggested on eye glasses I asked specifically if they were covered since I have medicaid and he made me speak with ladies up front. Next we did we were scheduling an appt another guy walks in in the middle of it and both ladies intervened with this gentlemen about how he needs to wear a mask even with shot. Then the whitney girl was like arent you guys going to schedule we were walking out because I thought we already set a date. From there we ended up scheduling and left. We get a call in regards of my daughter and her insurance and they had her under some Alexandria moore from New Jersey. In this call I reported how I never even gave a card for insurance and not sure how that happened. Anyways they said bring our insurance card next time and I specifically asked if this is going to be covered under my blue cross blue shield medicaid because they wanted us to pay 45 is what they said at time to do the test. Today we walked in early 947 appt was at 10am. We had a little difficulty with our daughter getting eye drops in because she was scared she has been thru it before so I had to remind her shes okay. We waited for 35 mins. They do her tests in back room take pics and then we talked with Nicolas again. He said my daughter may need to go back to patches like she did when little but I feel that was a bad recommendation thats just going backwards he said his wife would specifically do it next time. We walk up with him back to this whitney girl again and we look at glasses she shows one that insurance would cover for $80 my daughter didnt really like. so we went back up and said will just go thru our old eye place to get her glasses. Next she proceeds to tell me that I owe $50. I said i have my insurance card hold on. I give it to her she tells me we dont accept medicaid. I said excuse me I have said several times over phone and in office that we have medicaid. You even pulled up my daughters old papers letting us know when we would be approved for glasses unless her eyes were worse which was. Not only that you told me about a 45 dollar payment which I specifically said I couldnt pay for and another lady last time said it should be covered and I asked for medicaid 3 times she and you said yes. Why isnt I walk in now your telling me you wont hand me my daughters prescription unless I pay out of pocket. When the first time I called someone asked me of it was employer insurance or medicaid and I said Medicaid then as well. I walked out due to my other daughter and husband in car waiting. We spoke for a second walked in and agreed to pay for it which just came out of our electrical bill. We recorded that she admits to making a mistake and how they wont be asking for insurance over the phone. Before this video she was very rude which is why I chose to record because even though Im under medicaid you will not treat me lower then anyone else. I did my part they didnt do theirs so I rate a one due to this mariah had wrong name fixed it.
Whitney did a great job fixing my glasses! There perfect !
If you are just looking for a pair of glasses and a basic eye exam, you will be fine. But if you have a real eye problem or an emergency, this place looks at you more as a customer than a patient. You are likely to get two different optometrists on subsequent visits.
Amanda was very helpful and friendly at the Danville site. The doctor was also very respectful and helpful and explained what had changed with my eyes. I explained how important it was for me to be able to see the computer and now I am typing this review and can clearly see what I am doing. So the glasses worked too! Thanks!
My husband went in for an eye exam today and came out so happy with his experience. All of the staff was new and he explained that they were all very friendly and welcoming. They were helpful when it came to picking out his new glasses. Definitely going back and recommending to our family and friends! 😊
My eye exam was over 2 weeks ago. Since then, I have had a few re-checks, tried 3 different brands of contact lenses, and had multiple strength adjustments. The Optometrist is very knowledgeable, and the staff is very friendly and helpful. Making absolutely sure that I was in the best possible lenses before ordering made me feel like I wasnt just another sale. I was finally able to sit down with Amanda a few days ago, and order my one year supply of Acuvue daily lenses, which I will have in only about 4 business days! Thank you for ensuring that you are staffing each location with people who genuinely care about their patients!
I enjoy going to All About Eyes, where the employees are professional and friendly, and I dont feel as if their main goal is getting me to spend as much money as they can. The optician, Amanda, was very helpful in helping me choose new glasses. In fact, the frames I chose were a pair that she picked out for me.
I was very impressed with the Danville, IL store. Erin Switzer OD did a good and thorough eye exam. She made me feel so at ease explaining everything to me. I was impressed with the amount of frames you had for me to choose from. Rachel A. did a fantastic job of helping me narrow down which ones looked best, and explaining all my options for glasses. I am anxiously awaiting my new glasses! I will be back!
Went to all about eyes yesterday as a new patient. I will say it was a very pleasant visit.All of the staff were very nice, the environment is very welcoming and nice.Alex was very helpful when it came to picking out glasses and even picked out a few styles she thought would look nice on me. I definitely think she went above and beyond when helping me! I will definitely be getting my glasses and exams done here from now on!
Ive now had several excellent experiences with All About Eyes in Danville. The friendliness and professionalism of the staff was so top notch that it was striking. From the moment I walked in the door, Kelly and Alex were so welcoming and helpful. Ive never needed glasses so I was unfamiliar with everything but Kelly and Alex made me feel right at home. I had such a good experience I brought my children back. The doctor was wonderful with my son and when he needed glasses, Kelly was right there to tell my son which ones he thought looked cool on him, important for any 7 y/o. Fantastic experience!!!
From walking in the door to leaving I was treated very well, Jesse T helped me find the perfect glasses for my style and comfort. She also gave me options for lenses and other added items. Dr. Ekpo was very professional and thorough in my examination. Thanks to all about eyes!!!
Friendly atmosphere, very thorough in any information provided, as well as inquisitive with any concerns I may have had with current contacts when suggesting new brands for fitment.I dealt with Ashley Humphrey when selecting my frames, and she was a ton of help, kind, and friendly throughout the whole process from ordering, to pick up. Even took time to discuss best methods and usage of EyeMed benefits with me.Overall happy, and will return in the future for any eye related services needed!
I was very pleased with my latest visit there. It was my one year eye check up and I was in need of new lenses. Jessie was a great help. She tried hard to find me new frames which I ended up just using my old frames. Ill find out in a few days if I like the new look.
Nice facility, doctor and staff. Several different styles of glasses from a variety of makers (including a few top high-end designers). Contact fittings until you are satisfied. The only thing I didnt care for is the machines ran by the technician werent cleaned off in front of me as I am accustom to which made me a little leery about placing my head on each one.
All of the Danville Staff are extremely helpful when I go in to see them. Rachel helped me find the perfect glasses on August 15th. She was very professional but we still had fun shopping for the frames. At the same time making you feel at home while I am there. Since I can only leave one rating, I need to add that when my daughter came in to shop, she helped her with her glasses also. She then helped me order my replacement contact lenses. I would definitely go there again.
Highly highly recommend, they were very friendly in speaking to me about filling out paper and the ladys helping me we so amazing. Ashley H helped me picking out my glass and giving me the best options available and understanding my certain situation. I will definitely be going back and im so excited to pick up my new pair of glasses.
My visit my awesome!! Kelly helped me and he was great. Everyone was very helpful and kind.Went in and got my contacts ordered and glasses ordered. Alex was amazing and was very helpful! Very excited and happy! Very good team there!
Staff was nice. They were very clear about every step and cost. The doctor answered every question I had concerns with. They also didnt push me to buy glasses yet.
Alex and Kelly both were extremely helpful. I stopped in without an appointment, but Alex still took time with me once she finished with her customer. When I went in to pick up my glasses, Kelly was very informative and made sure I was fully satisfied with my glasses before I left. I would definitely recommend stopping in to check out the store.
My daughter and I both had eye appointments here. They did a great job helping us, and finding us the best deal. Staff is so nice and welcoming! Highly recommend!
I took my daughter here for a vision check and we were welcomed right away. The staff was friendly, helpful, prompt, and very patient with my 8 year old daughter. The bad news is my daughter has healthy eyes and didnt need to get glasses (which she was looking forward to). We will check again next year. :)
Love this place! Its clean, the staff are friendly, and I always get great service!
I have vision that is often difficult to correctly correct. The optometrist ordered me 2 different types of contacts to try. The staff there is very knowledgeable, friendly, and helpful. They have a wide variety of products at low prices. And, they have convenient hours! I would definitely recommend them!
Kelly was extremely helpful. Helped me find the frames that looked best. All staff was welcoming. Dr. was great. Definitely going to keep coming here in the future. Recommend!
The staff at All About Eyes in Danville are very helpful and thorough when you are attending their location. They are quick to help you and polite. Always pleased when visiting my eye doctor!
What an amazing visit with 2 young kids. They were so very good with them. Alex was very knowledgeable and attentive. She was very fast and one step ahead of the process. A very painless experience! Customer for life!
I am 60 years old and have always purchased eyeglasses at my doctors office. However, this year I finally gave up on that since their prices ahave gotten ridiculously out of hand! I went to All About Eyes with my prescription and found not only a much greater selection of eyeglasses but much better service! Rachel was very sweet, helpful and patient with me and never made me feel rushed or pressured. She was friendly and knowledgeable. My two pair of eyeglasses were almost 1/3 of the price theyd have been at the other place. (And I liked them better, too.) As long as my eyeglasses are correct when I pick them up I cant think of anything wrong with this picture! Thanks, Rachel.
My friends and I always enjoy visiting all about eyes! Sometimes we go in just to look and have always been treated great! Alex helped us today and even though I wasnt sure I wanted new glasses, I ended up with a new pair and sunglasses! Always get a great deal! Alex was great and it was like seeing an old friend! Thanks, Alex!!
Great experience every time. The doctor is very patient and willing to explain things you may not understand. Shes very approachable and friendly. The front staff is also excellent. Will always go back. Highly recommend this company!!!
I was very pleased with Dr. Saurez, he was very friendly and explained exactly what he was looking for during his exam. After Kelly was very helpful in explaining my insurance benefits and what glasses were part of what promotion. While trying on Frames Alex and Alissa were very helpful in giving me honest feedback on different frames. All three of them were patient. I had to even leave and come back because I had looked at so many and they greeted me with a smile when I returned and helped me make my final selections! Highly recommend!!
Rachel checked me in and was friendly and knowledgeable in the testing she performed. Dr. Ekpo puts you at ease and explains what is happening. She then explains the results in layman terms, so you leave understanding what your exam revealed. Great place for eye care.
Dr. Ekpo was great. She was very thorough and explained everything leaving me no questions to ask. Rachel assisted me in picking out my frames and also was great and very thorough. I would recommend All About Eyes to my family and friends.
The staff was very friendly and informative. Ashley Q. Helped us make a decision on glasses. She went over my options in great detail and had a wonderful personality! The atmosphere was calming and pleasant. Dr. Switzer was extremely thorough and caring. Wonderful pricing and great selection on glasses. Highly recommend! My teenage children were also impressed with this visit:)
Kelly was the one who took care of me, and he was awesome! Very nice and intelligent. Dr was very sweet and they took good care of me. I got my glasses today and I love them. Couldnt have been a better experience!
My husband went in today first time there and the service was top notch. We will definitely be using them for all our families eye health needs from here on out. Alisha C. Was the employee that help us and she goes above and beyond for customer service would recommend her to anyone!
Alisha was great to work with; was very knowledgeable and friendly. The turn around time is very impressive it is nice not to have to wait weeks for delivery. Would definitely recommend All About Eyes to others and will be returning myself!
I love going to All About Eyes in Danville! The staff is always so friendly and helpful each time! We worked with Ashley this last time and she was so patient with my daughter while picking out her very first frames! We will always recommend this location!
I easily made an appointment online. The confirmation process was via my cell phone. Very convenient for this 3rd shifter! The staff was efficient & friendly. Alexandra H made the ordering/check-out painless.
My husband and I went in together. The staff was super friendly and we both had our eye exams and were picking out glasses in no time. We worked with Alex Hayes who was super nice and friendly. She was so great to work with and we will definitely be going back here in the future.
I decided to give All About Eyes a try because I felt the pricing at another local establishment was too high.Alex H. worked patiently with me to find frames I liked and the price was definitely better than the other place.My glasses came in earlier than promised and Kelly handled the “delivery” in a very friendly and professional manner.I’ll be back for a second set very soon.
The staff are very knowledgeable and helpful. My glasses came in rather quickly. Will continue going to All About Eyes and will recommend them.
This is my sons second year at All About Eyes. The contact lens exam is affordable and the doctor in Danville is so thorough during the examination. Also, instead of them forcing him to go with their recommended contacts, they are giving him 3 trial pairs so he can choose which pair works the best with his eyes. Kelly T was helpful during the checkout process. Thank you All About Eyes!
All about eyes in Danville is great! I picked out glasses I love!!! And the staff were so friendly and helpful. Dr. Ekpo was so nice and explained everything happening during the eye exam. Had a great experience!
We just had my Daughters first eye exam and the staff was awesome!! Dr. Ekpo was great with her and made her feel at ease. Ashley (assistant manager) was really helpful with checking us out
Everyone was friendly and nice, Elizabeth was very helpful in deciding what frames would fit me.
Wonderful staff very nice and they werent pushy. The Doctor was so amazing. I will be staying with them. A great team. Thank you
I have been going to all about eyes for several years now! I refuse to go anywhere else! Very nice and friendly staff and very helpful in explaining their warranties on glasses and what all the different add ons for your glasses is! Thank you All about eyes! Rachel did an amazing job in making sure I was all set!
I had Kelly helping me today as I picked out glasses and he was awesome! So patient and kind as I tried on pair after pair and kept asking his opinion! I would highly recommend him.
This is the second time I have purchased eye wear from this location. Great Doctors! Friendly Staff! Quality products for the best price! I was helped by multiple staff through the process and each made me feel important and a priority. Alex H. was very friendly and I was confident my purchase would be processed correctly and received in a timely manner. I would recommend to all within the Danville area.
Everyone was so helpful and my appointment was quick and easy. They took the time to explain what my insurance covered. Highly recommend!!
Im a returning customer to this location and Ive always had great experiences here. All staff is friendly and knowledgable. I highly recommend.
We went in today to check out the store. My daughter and I are needing an eye exam and new glasses. Alex was very helpful and friendly with us. She told us about all the specials. While Alex was busy with another customer Alisha helped us with working something into our budget at a later date. My daughter and I are very happy with this place and we havent even purchased anything yet! Looking forward to going back and doing business. Great customer service!
Dr. Ekpo is great spent extra time with me because of unusual changes she noticed with my astigmatism. Rachel A helped me find the perfect pair of glasses. My appointment was on a Saturday and the new glasses came in on Tuesday.
All about eyes is great every time I go in! Kelly helped with my glasses today and even gave his opinion because I didnt have any one with me! Got me in and out quickly! Great place
Love All about eyes I got 2 pairs of glasses for cheap & had an amazing experience. Kelly helped me pick which glasses looked the best on me & was a great help. So go get you some contacts or glasses at All About Eyes & ask for Kelly, hes great.
The friendly staff were extremely helpful and patient with all of my questions! I will definitely be returning! Mariah C. is the best! Thanks for all your help!
Got two pairs of glasses today. I worked with Mariah and she was amazing! I love my new frames and recommend all about eyes to anyone looking for great service and cute eyewear!!
I took my 8 year old in for an eye exam. Upon walkin in, we were greeted and assisted immediately. The store was very clean and well organized! They were so kind, friendly, and patient. My daughter ended up needing glasses. They waited patiently while we tried on SEVERAL pair! They made the whole experience very easy and fun! My daughter went from being nervous about having glasses to being so excited, she couldnt wait to get them! It only took 2 days to get the glasses in as well! Very, very pleased! We wont go anywhere else!
I was very impressed with the helpfulness of the staff! Alex gave me very honest and excellent feedback on choosing proper frames for my glasses. She was friendly and assisted me in getting the best prices as well! Dr Ekpo was thorough and answered all my questions, as I had had some eye issues prior.
Very nice staff. Jessica found the best option for me. It was my first time there. Everything was explained to me when I asked.
Great place, employees were nice. The place is well organized and clean. Highly recommend to anyone and everyone to go here.
Such a great experience!!! Dr. Ekpo listened and was eager to fix my challenge with getting my contacts prescription perfect.Ashley H. was patient and explained all of my insurance options and my HSA options.Everybody was super friendly!! If you need an exam or new contacts or glasses, go to see these gals. Theyre the best!!
One of the best businesses to come to Danville. After being with another vision center for over 20 years, I tried All About Eyes and not only did I love it, I switched both my kids there. The staff is awesome. They work with you to find you the best deal for your budget. When they found out my employer didnt offer vision insurance, they mailed me a packet of discount card, which my coworkers loved! Would definitely recommend All About Eyes to anyone!!
My optician was Ashley. She was awesome. Very knowledgeable and helped me select frames that work for me. She was friendly and I felt like she knew what they could do for me. Great experience.
First time we visited. We were so pleased with Alex at the Danville, Illinois location. She was very helpful in all aspects of our visit. We were each able to get two pairs of glasses for less than one pair at our former eye doctors. Very, very pleased and we will return!
Great experience, friendly staff, great prices!! Will definitely be back. Recently moved to the area and was concerned about getting good care. I am very pleased with All About Eyes! Thanks Kelly for all your help.
The staff was pleasant and knowledgeable. They were also nice enough to schedule 3 of us at a time. We were a little dissapointed in the small selection of frames and not being told about the online coupons the could have saved us some money. However in the end, frames were found and all are satisfied.
As repeat customers, my son Tim and I continue to be so impressed by this facility. Kelly was especially friendly and helpful. Thank you for the great service. - Melissa
We had a great experience, Alisha helped us choose (and by us I mean 2 picky kids and 2 adults ) 4 pairs of glasses that everyone was happy with and cant wait to pick up and the miracle of the day was it only took 1 hr and I didnt have to leave any arms or legs as payment!! Great job All About Eyes Danville staff!!!
I had a nice experience at All About eyes. My discount plan was not as good as their in store special and they told me I would save more money letting them do it that way instead of using my plan! I dont have insurance for glasses so I really appreciated their honesty. Thanks!
My first time there, my daughter needed an eye exam for school. The staff was very friendly and Alisha C. was very helpful. I cant wait to go back and get glasses for myself there!
Alex was very knowledgeable, friendly and professional. Explained all the different lens options and helped me select the best ones for my glasses. I would gladly recommend to friends/family.
From the atmosphere, the knowledge, the thoroughness, the friendly staff to the price. I was not disappointed. Everyone there went above and beyond to help, I will be returning along with my family and hopefully friends will follow suit.
They are wonderful caring people! Patient and they explain everything you need to know in detail. I will definitely be referring! Alisha was a wonderful receptionist!
The staff were very helpful. There are lots of frame options at reasonable prices!
We were treated great and Ashley Q. our optician took really good care of us. She was polite and made sure we got the best deal possible. Dr. Ekpo was also a very nice doctor and made sure she explained everything in detail. Well be back, for sure.
Good customer service. The staff at this location performed an eye exam and prepared my 7 year old for her first pair of glasses. We will definitely be back with the rest of the family.
Really enjoyed my visit...very friendly and helpful, especially Kelly T with my selection of glasses...I never had trusted anybody option of what I should wear...I trusted his. He had me try them on and hed let me know good or bad...together we picked a perfect pair...Thank you!! 🌺
Great experience. Professional and courteous staff. Saved some $$$ compared to other places I have been in the past. Alisha C. was very helpful.
Had a great experience yesterday getting my new glasses, As soon as I walked in the door I was greeted with a smile and enthusiasm that you could tell they loved working there. Felt very comfortable going thru the testing and Mariah was a big help picking out the glasses and saving me money. Thank you to all.
Quick appointment, great customer service, friendly atmosphere. We were made to feel welcome from the moment we walked in. Were new to All About Eyes, well be back.
Nice and friendly. Alex was very patient in helping me find the right frames. The staff and Dr Ekpo were very friendly and helpful. Extremely affordable and would recommend that you consider checking them out.
I had a great experience today. Kelly T and all who were here were very helpful, informative and friendly! Doctor was to the point and didnt try to push anything I didnt need on me. Thank you!
Purchased glasses for myself and my daughter. Paid when they were ordered. Went to pick them up to find I had a remaining balance of almost $300. Was told that would be discounted. Went to try glasses on and glasses and lenses had been switched! Then waited another week and a half for them to fix their mistake. 4 weeks after my initial appointment I finally pick my glasses up and they still want me to pay! Was told I would be given in store credit but I will not be a returning customer so it is of no use to me!
I am extremely pleased with the customer service and eye wear provided.Amanda and Ashley were excellent in assisting me with the purchase of my glasses. Thank you!
Great place, nice selection of glasses. I went in on Friday and Kelly as well as all the staff, were so helpful and very professional. I would recommend checking them out!
Called for an appointment and received a quick date and time. Kelly T helped when I walked in and through the process of eye exam and getting glasses. Would recommend going to All About Eyes, good service and lots of glass frames to select from.
Nice, friendly environment and good selection of eyewear. Kelly was super helpful and took great care of me. Go see Kelly and you wont be disappointed!
I purchased a pair of glasses recently out of state from one of your competitors and went to the location in Danville to have them adjusted. Though it was my first visit, Alisha treated me as if I was a returning customer and she was more than happy to help me as much as possible to get them just right. During my visit, I decided to get another pair of glasses. Alex was extremely helpful, taking the time to show me options and provide insight on what would / wouldnt work for my face. In addition, she was willing to contact the out of state doctor to get a copy of my prescription to have a new pair made and expedite the order so I could have them by the end of the week. To say that Alisha and Alex earned my continued, repeat business is an understatement. Both of them demonstrated excellent and highly professional customer service today. I certainly recommend them and your location without reservation.
Amazing, friendly, honest and helpfull staff! I personally dealt with Kelly! Great, honest, and trustworthy! Him as well as the whole team! Come see them in person! They know their stuff!
Today me and my daughter went to All about eyes. First time Ive been there and I was very amazed. Alisha C. took care of us. She was awesome. The exam went very well. I can definitely see more clearly. Very patient and caring. Will definitely be back and let my family and friends know. 😁
An excellent experience. This is my second year and Im very pleased to return for an updated prescription.
The representatives are always extremely helpful and friendly. Dr Ekpo is thorough and personable. I always trust her opinions and findings. The entire staff is so welcoming. I am a return customer and will continue to be one.
I’ve never had a bad experience. Everyone is helpful, answers questions, and is very friendly. Contacts and glasses come in quickly too!
I recently started a new job in Danville after having worked in Arthur for almost 2 years. The vision benefits were different so I needed to find a new provider. Our vision provider works closely with All About Eyes so I visited them to see what they offered, price points, etc. I found them to not only be very knowledgeable but extremely pleasant to deal with. I would certainly recommend their service to anyone.