This has to be the worst customer service I have EVER received from a pharmacy. First of all, the pharmacist, Behnaz Aghighi, violated my privacy when she called my dad’s WORK cell phone to leave a message for MY prescription when I am well over 18 years old!!! Total violation of privacyThen, when I called the pharmacy to ask why they wouldn’t fill my prescription they told me they didn’t have a reason, but Behnaz had advised to not fill and I need to go pick up my paper prescription. I informed them too that they called my dad’s work and there was no effort to update my personal information.My doctor also called them to figure out why they wouldn’t fill the prescription and they told her “they don’t have time to deal with this” and proceeded to hang up.Not sure who is in charge, but I have never had this problem at Safeway or CVS.
Sent a prescription for a patient of ours to this location and the pharmacist, Behnaz Aghighi, has her own reasons not to fill the prescription from our provider. The pharmacy staff, Michelle, hung up on our doctor in the rudest way possible - by saying that they didnt have time to explain or deal with the issue. We have had business in Danville for the last 12 years and our doctors send several prescriptions to different pharmacies all throughout the Bay Area, and have never dealt with this unprofessional customer service. From now on, we will make sure our patients go to CVS, Safeway, or Rite Aid pharmacy and avoid Walgreens in Danville Town & Country until we hear a clear explanation why this pharmacist decided to override the providers diagnosis and treatment.
Workers could not figure out how to put standard letter size paper in the printer so they cancelled my order while I waited in the store.
Wait around 20 minutes just to find out they don’t actually have the item you called about on the way. Why are Walgreens in California so terrible? In other states they’re well stocked, decently priced, and have decent service.
Great place to be with. Excellent quality service. Friendly staffs.
They have excellent staff and it is nice and clean.
I have been going to Walgreens in Danville,Ca for years. I have a lot of medication between me and my son to be picked up often. They are always very professional and more important to me, they are all very very kind. When I need advice they are there to help. I appreciate this very much, my son has autism and they understand the importance of getting his drugs on time. 😀
The pharmacy experience with Walgreens has always been great and very convenient. Usually they can have your script ready by the next day. You can also find decent prices on many assorted items, and the checkout will be much quicker than any grocery store.
I prefer Walgreens to CVS. They have good service and good prices.The one in Danville is very clean and the employees ate very friendly. Pharmacists are very knowledgeable and helpful.
Very very slowly service... I always have to wait when I go here
This Is By Far The Best Walgreens Anywhere. The Pharmacy Staff Are Great And Really Try To Help Over The Hurdles The Insurance Companies So Often Present With Their New Policies Every Year. Of Course Some Mistakes Are Made Sometimes But Patience Is The Game, They Will Somehow Resolve Your Problems.The Main Persian Pharmacist Is The Best Here !!! She Is Very Nice And Very Understanding (Behnaz Aghighi) ...Deanna Is Very Nice Also And Works Wonders With The Insurance Part. All In All A Very Delightful Staff.David Is A Very Nice Person Also And Also Very Patient. The Store Managers Are Also Incredible ...Anna And (Sorry I forgot The Younger Ones Name) But She Is An Awesome Assistant Manger. BEST WALGREENS I HAVE EVER DEALT WITH..... CORPORATE GOT IT RIGHT WITH THIS LOCATION. THIS SHOULD BE THEIR MODEL LOCATION TO TEACH ALL THE REST WHAT WALGREENS IS REALLY ABOUT. LOVE THIS WALGREENS 💚💚💚
Pharmacy getting slower and slower.