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Cunningham Tire
4783 Riverside Dr, Danville, VA 24541, United States
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Cunningham Tire

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He
Review №1

I personally would not recommend Cunningham Tire to anyone looking to purchase tires! I was sold a full set of Nexen tires in May 2021 and told that they had road hazard total coverage warranty but come to find out they do NOT! I had one tire get a nail in which Cunningham tire stated that I had the road hazard so they could send the tire back and file under road hazard in which I would receive $160 of my $179 that I paid that day back within 3-4 weeks instead of trying to plug it for $20. After 4 weeks I contacted Cunningham for status. They called Nexen in which Nexen stated to them that the particular model of the tire wasn’t covered under road hazard and that they would not reimburse anything back towards the tire. Ashley (the manager) at Cunninghams offered to only give me back $50 of the $160 that I should have received back. I was appreciative but didn’t agree with the fact that I was due back $160 thinking that I had something that I did not!! I was even given the pamphlets (picture below of what they gave me) on the road hazard when I purchased the full set of tires. I told her that I wanted to speak with the owner Jeff Greer regarding reimbursement as that would be the right thing to do for a customer of nearly 10 years. She told me to call back the following day at 9am to “catch” him. I did and Ashley stated that he was already heading out but that she did speak with him and he was agreeable with Nexen but that they would give me back only $50. I think that is the lowest of the low in customer care which is why I will never again do any type of business with Cunningham’s from here on out nor will I recommend them to anyone as I have done countless times in the past.

Jo
Review №2

Came to Cunningham Tires today for an inspection. Had a wonderful experience. Andy was very knowledgeable and helpful. I would highly recommend!!!

Ja
Review №3

It has taken me a couple months to get around to writing this, but I have nothing but great things to say for the team at Cunningham Tire. My Dad has been going there for years and always speaks highly of the crew.Unfortunately, I didn’t visit them in the best of circumstances. I was in town from northern VA with our kids. On my way up to Lynchburg for a business meeting, I was on Hwy 29 and had the misfortune of running over a driveshaft (not my own) at about 65mph. It was either the ditch, the truck next to me, or the driveshaft in my lane, so it hit the underside of our Yukon at full speed. It instantly blew out two tires and bent two rims worse than I’ve ever seen, so I was lucky the vehicle didn’t roll over. After limping to the side of the road, I called my Dad, and he said “go to Cunningham.”After putting on the spare and avoiding getting run over by an 18-wheeler, I called the guys, slowly drove down to their shop, and then showed them the damage. In a matter of minutes, they were calling junk yards to check on replacement rims (they’re 22s because it’s a Denali model), looking at tire options, and assessing the damage to the brake line. After calling about 5-6 salvage companies, they found two rims that were identical and in great shape and ordered new tires.In a matter of two days, they replaced my two rims, all the tires, the brake lines, surveyed the underside of the vehicle for any damage, and dealt with calls from my insurance company. The whole time, they kept me updated on the progress via text and phone call, and they had my kids and I back on the road in much less time than expected. We even hit a major storm on the way back, and I felt much safer on the new tires and after having the guys at Cunningham give it their seal of approval.My family and I are very appreciative of the work they did and the attention they gave me. My Dad definitely got this one right. Even though we live about four hours away, Cunningham has earned my business and then some. We’ll be back next time we need tires on any of our vehicles. Hopefully, next time it won’t be because of vicious driveshafts jumping up and biting us!Thanks Cunningham Tire!

My
Review №4

Last year October 28, 2020, I purchased a set of 70,000 mile Falken ST80 tires. I had to come back for multiple flat repairs. Now in September 18, 2021 I returned, I have only had 2 tire rotation and 1 tire alinement. My car is currently out of allinement. Which I knew. My complaint is two of my 4 tires are completely balled, and needs replaced. There mechanic stated even ware a cross the tires.So lesson learned if your going to get tires from this establishment make sure your tiresare rotated according to them every 3000-5000 miles with paper work to prove it. Ensure your tires are in alinement even though your tires can go out of alinement if you hit potholes from daily driving. The clerk stated the tires would have to go back to the manufacturer but in the meantime, I would need to purchase 2 new tires and have an wheel alinement that they cant do until next week. If I could rate them 0 stars I would become no other recourse was offered. I could provide proof of 1 of each alinement and rotation. I have owned cars for over 30 year and never had to replace tires within one year of purchase. This establishment is taking advantage of customers. I will post this comment 250 times, because I paid $500.I feel the tires should have been sent back to the manufacturer.

Sh
Review №5

New tires put on quickly. Everyone we spoke with was very friendly and answered any questions. Great place!!

Br
Review №6

I went to Loftes tire for tube for my tractor but they didnt have it.Went Collie equipment they said they didnt carry tubes for tractors.But he sent me Cunningham Tire.They didnt have it stock,but they could get what I needed.Thanks so much.

La
Review №7

Great service, super fast! Excellent price.

Je
Review №8

I get used tires from them, and they do decent work and have decent prices.

Fr
Review №9

They will not tell the truth about anything my tires was to come in two days it was a week .then I went to put them on they said a 3 hour wait. I payed 900 up front. I told them I wanted my money back they said I had to pay 75dollars to get it back.if you want better service go to R&j in ridgeway cheaper better service 150 dollars cheaper

Th
Review №10

Great prices and a wonderful staff

Vi
Review №11

They are always, good to me .Great customer Service. Keep my car 🚗 driving smoothly!

Ti
Review №12

Fast, super friendly,affordable, excellent job,highly recommended for all your wheel and tire needs,thanks guys!!!

Te
Review №13

Friendly, good service. Making sure they do their part in following CDC guidelines. Much appreciated.

to
Review №14

They are real professional never had a problem in the tires that I purchased or line up they will tell you what needs to be fixed immediately and what you can wait on if you dont have the money

Er
Review №15

Had a roadside emergency in my travel trailer. Called the shop right before closing and still had to get the tire off the trailer. Kenny said theyd wait if necessary and be ready to help. I got there in time. Super friendly, took them less than 20 minutes to get me in and out. Really saved the day!

La
Review №16

Good service but always busy

Ch
Review №17

Easy to do business with, good prices and service.

Mi
Review №18

Great group here! Came in as a walk in customer tire kept losing air.... No prob we got you...less than half hour later tire repaired perfectly even during Covid-19 these guys hustle and theyre taking effective precautions to prevent spread. Plenty of space to spread out to wait ... 1 customer only allowed to wait for repair at this time but got away with my wife and I waiting anyway...think they might only have to press that issue is the lot fills up all at once. Thanks guys for great service shout out to Shawn and Ashley...been some years but I miss you guys. Thanks again. Perfect experience!

Ed
Review №19

Good prices and friendly personnel!

Ka
Review №20

They did a great job on my Mustang.

Mi
Review №21

I love you guys... you all have the best new tires for so cheap thank you all so much

Kr
Review №22

Great experience! Everyone was helpful and polite, very professional. Very clean, large waiting area. Will definitely return for other services they offer.

Br
Review №23

They are always friendly and fast. Prices seem reasonable.

An
Review №24

They tried to charge me twenty dollars for a plug they said they couldnt do. Then they tried to sell me a set of tires for 500.00 then came up with another set for 375.00Then they plugged the tire said that I had wire hanging out of other tires . Which I didnt but wouldnt let me have a payment plan.then they saidthey give me a discount on the plug and it wouldnt be but ten dollars.

Ge
Review №25

Purchased a set of Nexin tires for my Honda Pilot and only got about 26,000 miles on a 60,000 mile tire. Rotation performed every 4,000 miles at Honda dealership during oil change. Tire dealer sent tires back to manufacturer for a dollar adjustment (prorating) of which they denied because the wear was not even. I waited about 45 days for a response and finally had to make a follow up call. Not very good customer service!Beware of mileage warranty.....

Li
Review №26

Excellent 👍 excellent 👍 place been doing business there for years and always more than satisfactory!

Ve
Review №27

2/25/20- My husband and I had tires and align on our GMC truck. We traveled from North Carolina to Virginia to have this service done. They are very professional and the the customer service is excellent. They go up and above the call of duty and we would recommend anyone to make the journey to have your vehicles service done.

Ki
Review №28

Great service, work was performed in a timely mannee

Ph
Review №29

We brought in our 2003 model Jeep Grand Cherokee. They were very courteous and informative. Though Cunningham does not work on transmissions in Danville Virginia they did have a knowledgeable staff and were willing to look at our transmission system to determine what was wrong because we could not back the car in reverse. They only charged us $10 for the service. Had we gone elsewhere we would have paid $25 or better for a diagnostic. We were 100% satisfied with the courtesy and the financial savings.

Da
Review №30

Bought a tire,took only 30 minutes in and out

Ki
Review №31

Very Fast couldnt believe they gave me a tone up in 30 minutes.

Am
Review №32

Great, fast, friendly service! My husband and I got a flat tire and they were the only place in town that carried the correct tires for our truck. I called Kenny and he told us to get there when we could and he would take care of us. They did fast, efficient work at a very reasonable price. We were very satisfied and will definitely be back.

Ta
Review №33

Great service

Vi
Review №34

After a terrible experience at Mr.Tire, where I walked out after an hour without any service done. I went to Cunningham and the receptionist was great! Quick, friendly and overall great experience. They were cheaper and provided much better customer service. They will get my business now.

Ge
Review №35

Great prices for tires and wheels. Great rates for mechanical labor too.

Sh
Review №36

Awesome, friendly staff, great prices and in a quiet area with little traffic 😁

Da
Review №37

Second time to get my tires here. I was happy both times. Good prices and great service.

Ce
Review №38

I dont know if they tell you the truth or not when you go there and do something you need to get a second opinion but actually I havent had any problems with them but Ive heard about them charging people. They didnt do but you know how people on theyre always trying to put the blame on someone but cutting him is the best place I believe in Danville

Je
Review №39

We get all our tires and oil changes here. Staff is friendly and they dont try to sell you things you dont need. Best place to get this type of work done at a reasonable price.

Pe
Review №40

Good service just have to get there early cause its always a wait.

co
Review №41

Went in to get knew tires and the service was great and the price of the tires was very good will be back

Th
Review №42

Horrible customer service. Mounted a tire on my rim and tire not holding air. I took it back staff member said I can only put air in it I’m short staffed. No problem taking my money nor wanted to give a refund. Straight trash!

Li
Review №43

Took my fathers car to get 2 tires ask for one tire back cuz it was brand new. My father just wanted all the same name brand. They kept his tire and gave him a bad one. Called my father a liar

Ja
Review №44

Worst place in Ive had my car worked on, please dont go there. They lie and just take your money

Mo
Review №45

My experience at Cunningham tire was not good bought tires about 6 months ago and I have one tire that has no trend on it showed them my paperwork was told that I was going to get a call back from a Mandy the next day . She did not call me I had to call her then she says that she didn’t know that she was suppose to call me back . This business put the tires on, completed an alignment and I gave them copies of my paperwork she proceeds to tell me that I had free balancing and should have came back to get my tires balanced. I told her that if someone told me that do t you think I would have came and done it especially if it was free!!! Then she proceeds to tell me well there is nothing we can do because we don’t have records of you getting your wheels balanced . Im sorry but that’s not good customer service and retention. I will NEVER purchased tires from this business ever again and I will not refer people to them either !!!

Jo
Review №46

Since my last review disappeared. They performed a tire replacement and front end alignment for me. Charged for front end alignment and it was never performed. Went to another shop and they said it was way out of alignment and that a front end alignment was never performed by Cunningham.

Ka
Review №47

Poor quality ! They are not professional at all, if I could give 0 I would. PLEASE DONT GO HERE WORST PLACE EVER. On top of everything the owner is a racist !!! Never coming here again

fa
Review №48

Normally, Im weary of car shops because of the you should know what youre doing attitude. From initial entrance to shop, greeted very friendly. Car was taken care of in a timely manner. Plus, shop did not give me glares for having my small children with. Go again? I hope not anytime soon, but if car messes up again, then yes I would :) recommend? Every time!

Ha
Review №49

They were honest and helpful, saving me money by letting me know what was needed and what was not (I had been misinformed by someone else). They could have charged me a few hundred for the work I thought I needed, but I was able to reduce that amount significantly because of their honesty.

Cr
Review №50

This garage has good people and they are cheap on labor!

Ho
Review №51

Great service and very knowable in their experiences. Great staff

Bo
Review №52

Good pricing on tires, but I dont understand why if you pay for an alignment, they dont do a whole alignment - had a note on the receipt to come back for extra money and more time to get it right

Mi
Review №53

Friendly personable staff remembers my name every time and are always willing to help. Very reasonable (best in town) prices and selection. If you know what you need and want and are able to effectively communicate those needs and wants to the staff, this is a great place to do business and the only tire shop I use.

Ja
Review №54

Although the staff wasnt very personable, they had the tire I was looking for. Service was fast and it was a good price for a new tire. The lobby is not very comfortable but my wait wasnt too long.

La
Review №55

9 out of 10 times I go to Cunningham tire, I am out of there within an hour, even when theyre busy. The employees are always respectful and nice. They know my name when I walk in there. I go there for All of my vehicle maintenance needs large or small.

An
Review №56

Great service knowledge clerks and workers. Workers were pretty fast and friendly enough! Will continue to do business with them in the future!

Do
Review №57

Love these guys. Good prices, good turn around, informational our local services!

Jo
Review №58

I have been dealing with Cunningham tire for over 10 years. The have serviced several vehicles for me. From BMW, Ford, you name it. The best in town my whole family goes as well . They treat you like family . Shawn will recommend what you need and Kevin is great as well. 5 STar!!!!

ja
Review №59

I would like a discount for the 5 stars I use them often PAY CASH to get it cheaper

Jo
Review №60

Ive been dealing with Cunningham for over 7 years & so has my dad & sisters. Love it. Shaun and the other staff members are always professional . They listen to the problem I have and fix it right away. 5 star great customer service & overall great work.

Ju
Review №61

Had a nail in tire the day we were traveling to Florida. Fixed it quickly and was only $10. Very satisfied, still driving here in Florida weeks after the incident

Ca
Review №62

Quick, friendly, had what I needed at a good price.

Da
Review №63

Ppl were nice and everything in a timely manner.. I appreciate the friendliest of the employees..

To
Review №64

Very professional and courteous staffthey keep your vehicle running smooth with all of the necessities to keep you safe while you are driving

Du
Review №65

Good tire prices

jo
Review №66

Very friendly, attentive and helpful staff that provide a great service and a great price.

x
Review №67

They were prompt, friendly and low in cost. Go here for tires!!!Ask for Deshawn. Awesome guy!

Ro
Review №68

They stole 2 tires off my car when had brandnew 1s

Ro
Review №69

The best place in Danville to get rims and tires and what ever very professional and great in and out service .They got my business. Thanks

Ri
Review №70

Im a Michelin Defender series fan and this is the place to get em fast and cheap!

An
Review №71

My mom went here a year ago and got tires that she had to put air in EVERY day & then my boyfriend just went there & they messed up his brakes to where he can only use his e-brake & they over charged him because they put on a part he told them he would have in the back of his truck. Dont waste your money.

St
Review №72

Good prices on tires and reasonable service. From all,my experience they are a little slower then the best but as good as you will find in danville.

Li
Review №73

Wonderful knowledge staff Shawn is quite knowledgeable of the business, his Mom Barbara did a great Job raising her son.

Ra
Review №74

Very nice and friendly I will drive the extra 20 minutes just for the service definitely not the same Cunninghams here Martinsville

Li
Review №75

Hate this place! EVERY TIME I take my car there, they can NEVER seem to get it right! Tires & Alignment, how hard can it be!? Yet, everytime, its worse when it comes out than when it went in! But my husband insists on going there!

Ma
Review №76

Awesome staff awesome service great job!

Je
Review №77

Overall an awful experience. Horrible customer service. Spent a large sum of money for a job NOT well done. They make it obvious that you as the customer are absolutely not a priority to them and what they make sound like a simple task ends up taking days for them to do. Each day they say something else needs to be done to jack up the bill. Had I known they would make a simple change of parts into such a huge ordeal, I would have gone somewhere else. Not to mention their rudeness that I was supplying my own parts to save a couple hundred dollars. I would not recommend anyone going here if you want quality service and professional employees. I certainly will NOT be a returning customer!!!!!!!!!!!!!!!

al
Review №78

They used to be reasonable but no longer. Take your business elsewhere if you want quality products and service.

Am
Review №79

Purchased a new set of tires, left the establishment not even a half mile down the road my entire tire and wheel flew off leaving me on the side of 58 because not one lug nut was put back on. I did receive tons of apologies and half my money back however I will never be going back.

An
Review №80

Had two wheels come off after I left there bad experience .

Ja
Review №81

Never had a bad experience! They were nice and the prices weren’t that bad.

Ja
Review №82

Had a set of new tires put on and have the car inspected in about an hours time. Maybe a little more but it was quick.

Al
Review №83

They have you make an appointment but will pull walk ins inbefore your car. Terrible customer service and will definitely find something else wrong with your car. The wait times are ridiculous dont go unless you have absolutely no choice

He
Review №84

5 * 5 * five star great customer service great prices great everything number one place to go

Jo
Review №85

Exceptionally rude people. I have used the twice in the past. Staff on phone is beyond rude and hung up before I was able to finish my questions. Prior to this they broke the fastening bolt and claimed it was my fault when they was the ones to change it. Avoid at all cost. Nightmares

bu
Review №86

I was told that, my new wheels wouldnt fit without even checking them. Took my business to Lynns Tire Barn in Reidsville. Took care of me no problem!

Sa
Review №87

Great prices & service. I got a oil change, state inspection, & 2 new tires, & I didnt spend $200s

Re
Review №88

You will like them too

Ke
Review №89

Dont trust them to guarantee their work or honor a tire warranty. I wouldnt recommend using them and I certainly never will again

Le
Review №90

Five Star Plus rating excellent customer service wait time 10 15 minutes good price on the tires nachos I will return again thank you management employees at Cunningham Tire excellent service price value Sandra I will return again thank you again excellent everything

ss
Review №91

Great place to get used tires and new ones could be faster but still a good deal.

La
Review №92

They screwed up my oil pan and I lost nearly all the oil in my engine in less than two months. Their solution was a free oil change but that doesnt fix my oil pan in the long run! Also they replaced my front brake pads and never cleaned and greased the calipers! Less than 20,000 miles later I had to have front and back pads replaced. Never ever going there again. Im done.

Ab
Review №93

Not bad, but they didnt finish my vehicles alignment. They told me to take it to the dealership to finish the job, but still charged 90% of the price.

Aj
Review №94

My tires are still great

Ny
Review №95

Fast service and good price on tires

la
Review №96

Always the best service even with the wait!!!! Getting 4 brand new tires for $ 273 you cant beat it !!!! Only been here for 6 months and I had two holes in my tire after the cross country move and they fixed for $20 and now all new set!!!!!

La
Review №97

Cunningham Tire is a terrible place of business, also has poor customer service. I would not entrust my vehicle to any employee of that business ever again, and would advise the next customer to walk away! Cunningham Tire will leave your vehicle in a horrendous mess, and with a gigantic bill! AND NO COMPENSATION FOR THEIR SCREW UP! Who are these mechanics? Why are they employed? Why is this so-called business still up and running? These questions need answers.

La
Review №98

Did a good job. Shawn and all the men very proffesional

An
Review №99

Horrible like go under new management or something. UNACCEPTABLE!!!!!

Ch
Review №100

Best Car Service Place, Good Prices & Friendly Service

Information
25 Photos
100 Comments
3.7 Rating
  • Address:4783 Riverside Dr, Danville, VA 24541, United States
  • Site:http://cunninghamtires.com/
  • Phone:+1 434-822-1410
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Oil change service
  • Vehicle inspection
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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