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Courtesy Ford Lincoln
3533 N Vermilion St, Danville, IL 61832, United States
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Courtesy Ford Lincoln
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Am
Review №1

Had such a great experience. Rick Smith did a great job getting our family into a beautiful car. It was an easy process.

De
Review №2

I want to thank Jarvis Brown for all his help.He took the time to find me a very nice SUV. That i could afford and enjoy. Thank you your truly Dee Buenting.

me
Review №3

I found them on online through Facebook and was really nervous about going by myself to a different state to buy a truck. Rick smith was amazing and walk me through everything. I couldn’t have asked for a better salesmen..

Sh
Review №4

Jeremy did great getting me approved. Thank you so much.

al
Review №5

The best overall car retailer award goes to RickSmith and all the guys here. Best experience ever. Thank you so much!

An
Review №6

Thanks Rick Smith for helping us find a great vehicle! He worked hard to get all the details right and made the experience smooth and easy.

Sh
Review №7

Rick Smith and Jim were wonderful and got me traded into a new vehicle quickly with no issue. Great service!! Highly recommend

Ma
Review №8

Rick Smith helped us buy a new Ford Eco sport which makes the 23rd vehicle Ive purchased through Ford Motor Company. He was extremely helpful and very friendly. He explained all features on the car. Very nice to work with.

Sh
Review №9

I had Rick Smith as a sales rep and he was excellent ...will definitely be back

Ro
Review №10

Damian. Alvarez.Worked really hard at getting me a great deal on our 2015 Ram 1500 tradesman 4x4.Thank you very much Dacin and Courtesy Ford.

Ji
Review №11

A special thanks to Jarvis Brown and Jim Zarn for their exceptional service! You both were able to adeptly answer all of our questions and calls throughout the purchasing process.Upon arrival, Jarvis welcomed us with a warm smile and infectious spirit. Knowing we drove 3+ hours, he made sure our buying process was well prepared, simplistic and expedient. He was truly a pleasure to work with and would recommend him to friends and family who are in search of a vehicle.Thank you Courtesy for allowing us the pleasure to work with such exceptional people! Keep up the great work!

Ni
Review №12

I asked and he delivered! Even better than I asked! I needed SPACE! And although I was after a Ford Explorer, I ended up falling in love with the Ford Flex and its even more spacious cabin! Thanks for all your negotiations! Great job Jarvis Brown! Happy buyer!

Te
Review №13

I would like to Thank Mark Rose and Larry Richards for helping me get the truck I was looking for. Thanks Again

ba
Review №14

I purchased my f150 from Jarvis and it was a good all around experience. Great trade in on my vehicle and good price on the truck. Transaction was smooth and they have worked with me after the sale to get a couple new parts for the truck.

Ch
Review №15

Rick Smith great sales person, he works for you

De
Review №16

Honestly the best car buying experience Ive ever had. I actually drove home happy. Everyone was very kind and friendly, but my salesman, Jarvis Brown was unexpectedly over the top. He listened to ME. What I WANTED and what I wanted to spend. There was no pushing for something different. I actually trusted him! And he found all I wanted and more, including staying late to see it all through. I really appreciate his Great Service considering I also know there is not a lot to be made from a used vehicle. Thank you so much

Ca
Review №17

Rick helped Mickey get a 2021 Ford F-150. Its a beautiful truck. Thanks Rick.

Du
Review №18

Rick Smith was awesome in getting a car for us!!! Smooth transaction

la
Review №19

We came in a little late on a Saturday and picked out our car. The team, especially Mark, were friendly and nice. They helped us every step of the way and with patience even though it was late. They were awesome, and we got a great deal on our trade in and new car!

Ma
Review №20

Rick Smith was extremely helpful with my car buying process. I would highly recommend Courtesy Ford Lincoln and Rick.

Co
Review №21

Thank you Courtesy Ford and specifically Mark Rose for the great service! If you are looking for a vehicle and are in the Danville area, this is the place to go. They will help you with all of your needs.

Ma
Review №22

Rick Smith at Courtesy Ford Lincoln was extremely helpful in my car buying experience. I would highly recommend both Courtesy Ford Lincoln and Rick.

Br
Review №23

Mark Rose was great to do business with. No pressure sales. Took as long as I wanted on the test drive. We came to an agreement on a deal. I am now driving a Ford after being in Toyota for about a quarter century.

Ke
Review №24

Shopping at Courtesy Ford was a very pleasurable experience. Mark Rose was our salesman. Larry Richards an Zarn Short was very helpful. We appreciate the help of the full staff. A very big Thank You to Mark for making the pleasant experienceThank you. Keith & Jeanie

Ji
Review №25

Rick Smith gave us a good deal on our new Ford truck.

ul
Review №26

Between buying a car for over Kelly blue book value and still being over charged when I make a payment. I could never recommend this dealership. Salesman begged me to leave a good google review and I had to change it. In the first 50 miles of buying a car from them all the exterior lights started to fall out, I lost all traction control, I have to replace multiple seals on the car as well.

Pa
Review №27

Rick Smith was such a pleasure to work with buying my (new to me) Ford Taurus. He knew exactly what I wanted and needed for a car for my family. I’ve bought all my vehicles from Rick and he knows exactly how to be a very personable and knows how to get you exactly what you’re looking for. I highly recommend working with him and I look forward to continue all my car sales with him. Go see Rick Smith!

Tr
Review №28

Rick helped me purchase my new mustang with ease.

Br
Review №29

Jarvis Brown was an amazing consultant on purchasing my very first car. He helped to explain in great detail what the process consisted of and got me a very good deal. I am ecstatic with the purchase I have made and would definitely return to this establishment to ask to work with Jarvis and many more of his colleagues. Courtesy Ford was a great experience for me, thank you so much!

CL
Review №30

Rick and Jim Zarn gave me a great deal on another truck. Thank you Courtedy Ford.

We
Review №31

I have nothing bad to say about my experience today, and Jarvis brown was amazing and answered all of my questions and set me up in a gorgeous 2019 Kia Forte. Definitely an upgrade from my 2001 Focus.

Ka
Review №32

Jarvis Brown was absolutely wonderful during the process of purchasing a new vehicle! He ensured everything went smoothly and was taken care! 10/10 would recommend working with Jarvis!

Am
Review №33

Mark Rose did a great job finding and getting the perfect car for my mother-in-law. He listened to her and fully understood her need and what she wanted. He searched and found exactly what she wanted. He is a great ambassador for the dealership and we highly recommend you ask for him for your auto needs.

Sh
Review №34

I had a great experience here. I came to get my first vehicle and Jarvis Brown helped me. He was amazing, helpful and honest about the vehicles. I would 100% recommend him if you are coming here for a vehicle!

Ma
Review №35

Mark Rose just sold us a 2021 bronco sport! Absolutely in love! This is our 2nd purchase with Mark, & he has gone to the end of the earth to find us the best deal! Go check him out! He is worth your time!

Mr
Review №36

Thanks Mark for always responding when I call about a car. You always come through and never try to persuade me to get something that I am not interested in. I am LOVING THE Buick Regal!!! If you need a good car and someone who will be honest go see my guy Mark Rose

Mo
Review №37

We had the best experience! Mark Rose made sure we were very well taken care of! We walked in hoping for a good deal and walked out with the BEST deal! Mark Rose not only helped us find what we needed, he went above and beyond in customer service! Thank you Mark & the incredible staff at Courtesy Ford Lincoln!

Se
Review №38

Rick helped me get a nice chevy

An
Review №39

I had been looking for a new vehicle. I live 3 hours away and Kendra Woodard and Rick Smith made this process very easy and smooth. I would recommend them and this dealership for anyone looking for a new vehicle.

lo
Review №40

This dealership has been amazing. Mark was not pushy and help me find exactly what I wanted while getting me in and out. I highly recommend Mark and this dealership!

Ru
Review №41

We had a great experiment with Jarvis at Courtesy.We felt very well taken of buying our truck. Highly recommend!!

Ra
Review №42

I had Mark Rose as my sales associate. He was very helpful and friendly, he got me what I was looking for within a days time! Highly recommend!

La
Review №43

RICK SMITH WAS A GREAT SALES MAN TODAY I WAS VERY SATISFIED WITH THE PURCHASE THAT I MADE AND RICK WAS WONDERFUL AT HELPING GET THROUGH THE PROCESS.

M.
Review №44

Fast, friendly and courteous service. Jim and Joe and all the staff go above and beyond. Great service.

Tr
Review №45

Extremely friendly and helpful service. We drove from out of town to the dealership on N. Vermilion St. to look at a car we saw online, not realizing we had the wrong location in mind. The dealer there, Joe Zarn, offered to drive across town and meet us at the Main St. location dealership, to show us the car we were interested in. They were also close to closing time, but he was willing to help in any way he could. I can say, buy here for their above-and-beyond friendly service.(We had earlier been at a dealership in Champaign, where the dealer wouldnt cross the side road to meet us on their other half of their lot, by the car we wanted to look at!)

Ca
Review №46

Mark Rose is a great salesman who Ive had the pleasure of working with before. I love all of the Ford cars Ive purchased here and I will keep coming back. Great Job! And thanks again Mark for making this so very easy.

Jo
Review №47

Terry Beasley was so much help to my family finding a great pre owned ford. He didnt pressure or nag. If you need a vehicle and want a great experience from people that care go see Terry Beasley he will get it done!

Le
Review №48

Finally found a more reliable vehicle thanks to Jarvis Brown. Great experience filled with laughs. Can’t wait to drive around my new Chevy Cruz!

Ta
Review №49

Wonder sales guy Rick Smith 2nd car we have gotten from him.

Je
Review №50

Jarvis Brown is by far the best guy to deal with at courtesy! Super happy with dealing with him, highly recommend to go straight to him for anything!

Mi
Review №51

Mark and the team were great. So easy to work with. Leaving with exactly what I wanted! COME SEE THEM!

Ky
Review №52

Jeremy was the best! Got me in a super reliable car for my daughter and I❤️ Highly recommend

Ro
Review №53

Terry Beasily got me together today. Im happily driving away in my 2011. I appreciate his hard work he put in, in finding me a card. Thanls Terry

Sa
Review №54

Rick Smith is wonderful to work with! I’m so excited about my new Bronco Sport!!

Jo
Review №55

Mark Rose was my salesman today. I purchased a new Lincoln Corsair. He was exceptional with his customer service. He took the time to show me how everything worked and was very professional. Ask for Mark if you go to Courtesy.

Aa
Review №56

Ive purchased a few cars from here over the years and the staff is always exceptional! Jarvis brown was my representative this time and did all he could do to make my wife and I dream of a vehicle to fit our family of 7 come true. He was very kind and very thoughtful the entire service. And as to be expected from the courtesy staff, he pulled through for us! I will always continue to be loyal to this company as they have always been loyal to me!

Jo
Review №57

I just recently got my 2020 ford fusion from mark rose at courtesy ford. The customer service was top notch. He broke down each and every step of the process and did it all very quickly. I highly recommend purchasing your next vehicle from this establishment.

B.
Review №58

Very nice and efficient got my oil change done fast ...Love how nice everyone was so Thank you.....

Br
Review №59

Jarvis was great to work with. The process was so simple and he has a great sense of humor and was fun to work with.

Na
Review №60

My experience at this courtesy Ford has been with Jarvis brown and Larry Richards. I’ve had a very pleasant experience they have taught me a lot about the new vehicle I am buying I appreciate their courtesy and honesty thank you very much

Ty
Review №61

Mark at courtesy Ford Lincoln was awesome to work with very respectful and very helpful hes been working with me for about 2 to 3 years now and he never pushed nothing on me he always told me just to hang on a little longer and keep coming back and trying and today was the day he finally helped me and got me in a new truck I cant thank him enough thank you Mark for your hard work and helping me out over the years and its making this finally happen now I can drive safe with my 2-year-old son and have no worries thank you again Mark and courtesy Ford.

Te
Review №62

Awesome service and great people.. thank you guys for all the help today!

Mi
Review №63

Rick Smith very helpful. He walked me through the process with professionalism. Originally I was not interested in purchasing a new vehicle but couldnt pass up the opportunity to upgrade to a new car. Rick has help both my wife and me in the past and both of us appreciate how we are treated. I have recommended him to my friend and family.

St
Review №64

Jarvis Brown rocks at courtesy Ford. He listen to what I wanted and needed. He also was very helpful with the Gap insurance and explained everything to me where I could understand everything. If anyone is looking for a new vehicle go visit him. He is very patient, polite. Thank you so much....we made my whole day.

Ro
Review №65

Poor service ask the guy if he could find me a used truck with around 70,000 miles or so and I told him I had a 20,000 approval from my bank pluse 2,000 of my own money and he said hed find me one, thats been almost 2 months and not a phone call.

Je
Review №66

The staff were very friendly and professional. Our salesman Jarvis Brown was great at his job, very friendly and had excellent customer services. Really could not ask for a better car buying experience. We love our new car.

Ju
Review №67

Another great experience here at Courtesy. This is my 3rd car from here and always greeted with professionalism and a smile. Highly recommend Mark Rose.

El
Review №68

Jarvis Brown was amazing! Ge wasted no time and got me in a vehicle that I love! He understood exactly what I needed and wanted out of a car. Will deal with again in the future!

Ja
Review №69

I want to thank Mark Rose and Jarvis Brown they are wonderful sales reps kind and courteous not pushy this was our second vehicle we bought off courtesy Ford and Mark was a sales rep for both I highly recommend courtesy Ford and don’t for get to ask for Mark or Jarvis thank you so much guy’s

Ja
Review №70

Mark Rose was a really great help! He was very professional, and patient! I love my car. Thanks again.

Ty
Review №71

Mark Rose did a n excellent job . Would I buy again yes.

Pa
Review №72

My uncle buddy and my cousin Jarvis found me a car and my experience at courtesy Ford was pleasant.

Sh
Review №73

Jarvis Brown did an amazing job. He was very respectful, good to work with, and friendly. I would highly recommend him.

Sh
Review №74

Everyone at Courtesy is always very helpful and professional. Mark is a great salesman 😊

Je
Review №75

I had excellent customer service and Mark delivered my car to South Dakota in precision time. If you are looking for a new car, I recommend looking up Mark.

La
Review №76

Came in and was able to walk out the same day with such a smooth process! Jeremy and Kendra were an amazing team together and made the experience super comfortable. Come in and see for yourself!

Di
Review №77

My Husband and I recently purchased a Ford Explorer at Courtesy Ford in Danville. We worked with Jarvis Brown who gave us exceptional Service. He found us the perfect vehicle and got us the best rate possible. If you are looking for a vehicle I highly suggest Courtesy Ford in Danville !

To
Review №78

The third vehicle I have purchased from Rick Smith! There is no better dealership or salesman to buy from.

An
Review №79

It was ok. Nothing spectacular. Went there for a test drive. Asked for our salesman Jeremy. Took him awhile to meet us. No one offered us a seat or drink while we wait. Jeremy was nice and friendly. Took car for test drive. Came back to office and he sat us in his cubicle and asked if we would like a drink. Took down some information from me. Said he had to go make copies, looked around and he was outside. 🤷‍♀️He took long enough for us to decide we really didnt want the car. LolBut over all its a friendly place. Just make sure you pack a lunch cause they are not in a hurry to get you out of there.

Ki
Review №80

My salesman Jarvis Brown was exceptional. Would definitely buy from him again. Great experience overall.

Ja
Review №81

Mark Rose is a great salesman. We had a good experience. Would recommend again.

Ho
Review №82

I really appreciate Mark Rose for helping me get my both my first and SECOND car and at great deals! Definitely will continue to do business with them!

Wa
Review №83

Me. Mark Rose was wonderful helped me out a ton as I’m a first time buyer could not have been happier with my service come check them out

Je
Review №84

Went in for an oil change and Rick hooked me up with a new F-150. Rick and Jim gave me a great deal.

Tr
Review №85

As usual, I had a great experience working with Mark Rose. Mark is a consummate professional who always provides what I’m looking for as opposed to trying to sell me something I don’t need. He’s a dream to work with and an all around great guy.

Jo
Review №86

Rick Smith worked well with me to get a great deal.

Da
Review №87

Steer clear of the service department for warranty work! I brought my vehicle in for a squeak that was not able to be replicated so they took a guess and changed the strut mounts. The noise was still present after picking up the vehicle but I had grown weary of multiple trips to the dealer at that point (they ordered the wrong parts so I had to drop off and pick up the vehicle 3 times so far). I eventually got the car back to the service department and they still did not hear the noise, so I was called in to go for a road test. This is what they should have done the first time. The technician was great and was able to diagnose the source of the noise as faulty control arms. I was pleased to hear this until I was quoted $1,100 to make repairs since the warranty had run out. The problem existed while under warranty and was not correctly fixed. I wasted an enormous amount of time with this dealer only to have a vehicle that still needs to be repaired. Even if the dealer could not bill Fords warranty for repairs, they could have worked with me on the cost or absorbed it in good faith, but they chose not to. If I ever decide to upgrade my 2016 Mustang GT, the $40k purchase will be made at a different dealer that hopefully puts integrity and courtesy before their bottom line. Credit where credit is due: they did not charge a diagnostics fee.

Ji
Review №88

They took very good care of my wife and me. They helped us find a really nice vehicle that was in our price range. The staff was very friendly and helpful. I would recommend Courtesy for your vehicle needs. Ask for Mark or Terry they know how to treat people right!

Mz
Review №89

Big shout out to Mark Rose and Jerry Short for your excellent customer service and patience.

Je
Review №90

Drove from Indiana for the amazing customer service! Kendra and Mark were both fantastic and made the car buying process easy!

Aa
Review №91

I want to give a BIG shout out to my man Terry Beasley!!! He was very helpful and knowledgeable with the purchase of my first Ford truck. Thank you Terry.

To
Review №92

Rick Smith was very helpful.

Ma
Review №93

Mark Rose. was so helpful and kind and made our buying exsperienc hassel free

Co
Review №94

Best Ford technicians in 2 state area.

Kr
Review №95

Thanks to Jeremy The Captain McCloney for making my car buying process smooth sailing...awesome salesman

Ri
Review №96

Rick did a fantastic job of getting us a really nice truck at a heck of a price

Ch
Review №97

My wife Irene and I totaled out our 2017 Continental last week. Called up Rick at Courtesy and told him we wanted to replace it with a new one. He got us one just the way we wanted. The right color and all the options. Thanks Rick for your help.

Ma
Review №98

I had an amazing experience buying a car from Jarvis Brown. Any questions I had he answered, he was very polite and understanding on the payments I wanted ! 10/10 would recommend !

Ju
Review №99

I went looking for a new car for my son as a graduation gift. Rick helped me find the perfect car. Thanks Rick and Courtesy Ford.

Jo
Review №100

Rick Smith is a great salesman to work with! Bought a great truck at a great price!

Information
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100 Comments
Rating
  • Address:3533 N Vermilion St, Danville, IL 61832, United States
  • Site:http://courtesyfordofdanville.com/
  • Phone:+1 217-689-2823
Categories
  • Auto repair shop
  • Ford dealer
  • Car dealer
  • Lincoln dealer
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
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