After not being able to start my vehicle, I ended up bringing my Suburban here on a Thursday evening a few minutes before closing. Initially, they had said that they might not be able to get to it until later the next week, but I had my car the very next day, and completely fixed! They were speedy, helpful, and very accommodating. Would highly recommend!

I had such a good experience buying a car from GMC Danvers. Cheryl and Jim were super courteous and helpful. The dealership made sure I got my vehicle before I had to leave for vacation. They went the extra mile which was much appreciated. I would recommend this dealership to all my family and friends.

I placed an order for a truck with GMC Danvers and the placing of the order was nothing out of the ordinary other then the General Manager of GMC Danvers careless attitude where it took me calling several times with the GM never calling back to provide payment information to place the order and I ended up working with helpful sales representative. Then after many attempts of contacting the GM on providing some type of update on the order, I needed to send an email expressing my dissatisfaction with the lack of any type of acknowledgment to one of helpful sales representatives for the GM to finally call back. The GM provided un update and the information was received, but still very careless attitude and I already accepted the information, yet the GM insisted to add gasoline to the fire and making the situation more frustrating. At this point, I just want to let ownership of GMC Danvers, Village Automotive Group aware of their General Manager’s careless attitude

My husband and I recently bought a truck from GMC Danvers. I started looking around online for Chevy and GMC trucks.I found a used 2019 Chevy Silverado 2500 with very low miles. The price was good. I called GMC Danvers and spoke to Cheryl Birkhead. She was professional and could answer all my questions. I applied for financing online got quotes from GMC and AAA for financing. We went in to test drive loved the truck. Kim was our sales rep, she was professional, knowledgeable and took great care of us! This was by far the absolute best experience we have had with buying a vehicle! Everything went smooth, no surprises. Could not be happier and highly recommend GMC Danvers

GMC Danvers service center was an absolute pleasure to deal with when I needed work in my Equinox. Besides being extremely knowledgeable, they were professional and went above and beyond to meet my needs. Everyone from the managers to the technicians were amazing and I’d highly recommend for all your car service needs.

Efe was great to work with and the process was overall a good experience. Good selection of vehicles. Better experience than other dealers in the area.

Andoreny left my car spotless 10/10 🌟🙌🤩❤️ amazing!!

The staff here (at the service department) are beyond helpful and kind. They are extremely friendly, communicative, and go out of their way to deliver the best customer service. The service manager is very helpful as well. And, much thanks to Richard for excelling in customer service! Great experience- highly recommend!

Andoreny is the best one !! Left it squeaky clean

Absolutely disgusted with the customer service at GMC in Danvers. My boyfriend bought a 2016 GMC Sierra less than a year ago. Tire pressure drops constantly and front camera/sensor has failed. I’ll mention this again, WE BOUGHT THIS TRUCK LESS THAN A YEAR AGO. We have called multiple times to speak with someone and we keep getting sent to a voicemail. I highly recommend going elsewhere if you need a new/certified used car/truck.Replying back to the “owner”. I am truly sorry you can not handle tough criticism and have to reply to your customers with childish responses. Handle the situation like an “owner” would do and get off your high horse. Best of luck to your future sales.

Purchasing a Ford F-150 from here. Jim Newbegin was great answered all my questions and what he cant answer, he got the answer for me right away. Process is smooth and no hassle. Everyone there was professional. I would recommend going here.

Awesome first dealership experience getting a very old recall done. Kristin and Richard in service were awesome. Thanks Moore GMC

Horrible dealership . I call at least once a week and leave messages about my failing 2016 GMC Sierra but they must be too busy finding new children to write their un professional replies to un satisfied customers.

The dealership was clean and the staff was courteous. The recall was fixed along with the oil, lube, filter, and tire rotation. The truck was left in a secured area and the drivers area was clean.

There parts department is awesome very friendly people

Outstanding service I own a new 2020 gmc 2500 I had no appointment and needed my first oil change I live in South Carolina and wanted it changed before I made the long trip back they were kind enough to fit me in best part of was free

Great customer services. Very good experience.Mauro ( Brazilian guy ) and Mr Jim are awesome people.I highly recommend this place .

Went to Moore for an oil change. They quoted me $ 50.00 for the job. Went to to and it cost me $77.00 .you people do this every day to 2018 GMC trucks you should know what the cost is by now. Just another crooked Dealership. Never coming there again morons

Talk about an amazing experience. Not only did I feel valued and appreciated as a customer, they also made me feel right at home. Jim was our salesman and did not pressure us at all. He gave us all the information we needed and more. He was so kind and fun. Him and his team did the best they could to give us the best value and trust me when I say they did. The entire staff was professional and efficient and I am totally taken back by it. As someone who works customer service it is extremely rare to get the service you expect. This entire staff went above and beyond and treated us just like family. My family could not be happier with our new car and if i could give 6 stars I would! Looking forward to servicing my car here and purchasing in the future. Thank you all so much for everything. We are truly impressed! 😁

Couldn’t be happier with my new lease. The guys were great, it was easy and quick. They made it really painless and a great experience. Thank you Preston, Jim and Kendra!!

Very helpful, quick easy service. Thank you!

Fast, open on Saturday and very pleasant.

We had purchased a GMC Arcadia this spring and Mike Porter was our sales consultant. We had a great experience and Mike was amazing. He was pleasant to talk to, answered all our questions, very knowledgeable about the vehicle. He worked hard to make us happy and making sure we were satisfied customers. He had definitely went above and beyond his job. Thank You Mike for this experience, we love our new car.

I cannot say enough good things about this dealership! I have bought 5 brand new gmc trucks from this dealership since 2000! The salesmen/women are very polite. They do not try to sell you something you dont want. The service department and service writers are friendly and know their stuff and they dont try to rip you off. Billy Moore will help you with everything and anything he can. Bob Moore is probably the nicest guy you would ever want to meet.

Everyone is very helpful and service performed is fast.

I have purchased two vehicles from Moore GMC and can say that they are by far the best car dealership I have ever dealt with.This is a family owned and ran dealer and you are treated like family from start to finish.Charlie who runs the service department is amazing. I have had the pleasure of dealing with him for 5 years and be has always gone above and beyond for me.If you are looking for a GMC, start and end with Moore GMC

Bought a 2018 GMC Sierra Denali from Moore GMC. Quick, easy, and simple. They valued my time and treated me like a true customer. For as long as I own a GMC, Moore GMC will be my go to dealership.

Awesome personal service. Small, home town, friendly dealership with first class service, and a strong commitment to their customers. You can sense the teamwork by the way all staff members pitch in and help one another.

Relaxed and super easy professionals who helped me get a dream car👍🏽😎

I worked with Mike and Dennis who were extremely professional and easy to work with through out the process. Got me the exact truck I wanted even though it took a little extra leg work. Would recommend them to anyone looking to purchase a vehicle, a very stress free buying experience. Thank you GMC Moore.

Moore GMC has sad-fully become one of a kind. A real family dealership from the sales floor to the service bays. I have never had a bad experience. The type of dealership I will always want to do business with.Mike M.

Thay dont keep up on there end of a sale just left me hanging

Thanks to Mauro and Kendra for helping me with my brand new Sierra 2500 HD. You guys are the best!!!!!

I went to Moore for basic service on a low mileage GMC.Everyone was pleasant and the service was performed while I waited.I am completely satisfied.

Im very happy with service and care Moore GMC took during my truck buying process, the sales staff and finance peoples were quick to respond to any questions i had, Dan Palmer went above and beyond to make sure i received the product i wanted, he even delivered the truck to me, which i thought was nice, the service dept. did a great job installing a new snow plow with an upgraded hand held joystick and equipment that i didnt ask for, I couldnt be happier,Moore GMC is a true asset to my business, thanks again...

The service over here is exceptional. Very nice people, very honest and helpful to your needs. I recommend brining your business here! Thank you Moore GMC for the awesome deal on the 2015 Sierra!

Clean facility with nice people

I love my new 2016 Acadia and the experience I had at Moore! The staff was friendly and very helpful! I never felt stressed, they supported my wishlist without pressuring me. Great dealership and I highly recommend!

Ive been a loyal customer since 2012 when I purchased my SUV from them. Great service, GOOD people...

Been using them for a while always professional and nice to deal with.Although my warrantee is up we will continue to use them.

Best truck stop in Danvers Ill tell you that theyre right down the street from my house if I could afford a new car right now but I dont even need one since I have a 2015 then I would but thats my next stop for truck cuz they got everything Vans trucks flatbeds you name it they have it

I leased a 2014 GMC Terrain. The people and service at the dealership were excellent, the process was seamless and the overall experience was fabulous! I will recommend this dealership to all of my friends and family.

Excellent Service and I like how they kept me up to date on the status of my repair and fix the issue I was having in the same day.

Great people, great selection, fair/honest to work/deal with. Best experience of all the GMC dealerships I visited when looking for a Sierra Denali

All I can say is im hard working and I value every dollar I earn. Overall the auto business is hard to find a friend as a dealership that stands behind you. Jeff Clickstien delivered value and treated us like family. He is not just talk, he is all about action and I will be buying all my company trucks through him. Most important I can say that Moore GMC stands behind what they sell and has been there for me in the past ensuring my customer satisfaction.

This place has the worst customer service I’ve ever encountered. Had my vehicle there for a water leak. Was told tech fixed leak had left there and drove to Woburn ya umm the leak was now ten times worse and leaking from antenna Bad job. Left truck with them that night got truck back again and again another leak. Kristen in service is horrible Never go there they get on google to diagnose a problem to shut you up. Paid for service to be done and still have same problem and guess what they gladly have my money This is definitely a Hank Phillipie Ryan case!!!

Friendly and courteous

Gabe and Kendra were a pleasure to work with!

Great place, always friendly service

Great Service! We had an issue with one of our work vans and they helped get the problem resolved!! Thank you!

Dropped off my truck for an oil change. I had questions about other issues . I requested to be notified before any work was done !!! Would of appreciated a call before they went ahead and did this and charged me $120 to check the issues . In the end an oil change and tire rotation $170!! Beware !!

Could not have been better.

First off i am A current leasee here and boy is this place miserable to deal with. I was having problems with my hood latch and whenever i took it there they said it was just due to dirt buildup or what not and never fixed the problem. They finally ended up ordering a part for it but my lease was already less than a year up and i didnt want the bother of dealing with them again.Now here is where the experience gets even worse. When i went to utilize the pull ahead lease program that they have to get into a new terrain (due to my mileage being close) i was treated very poorly. I asked the sales guy who approached me if i could test drive a terrain. Once i gave him my ID i noticed him smirk and say something to a co worker as he went to photocopy it. I thought nothing of it at the time but it all came together as the time here went on.I wanted to test drive a 1.5L engine to see if i wanted to pay extra for a 2L and instead i was mistakenly given a diesel to test drive then a 2L which i didnt want so i said forget it at this point lets just talk numbers because i didnt really wanna spend my whole day here seeing how it took the third time to get what i wanted to test drive so i opted to just start talking numbers. The numbers i were given were completely outrageous and made no sense to the incentives that were going on and you could clearly tell this guy was just taking advantage of me and my gf due to us be young. He then began to lecture my gf on how she was basically a fool for trading in her car at VW for her lease (WHICH I STILL TO THIS DAY DONT KNOW HOW HER LEASE WAS EVEN BROUGHT UP). He also continued to lecture us on the concept of residual value and leasing as i tried to counter offer and call him out on his outrageous numbers he was giving me and basically was saying its impossible and that i dont know what im talking about in a condescending manner clearly due to my age. So after all that i said yeah let me know when you can get me what i want then ill be back.I then visited sudbay in Gloucester and asked for the same thing i did at moore and got what i wanted and then some in less than half the time.It is quite a shame that i was treated this way especially when i was a current customer and trying to give them more business.

Service is a sham, Charlie should be ashamed. My salesperson was fired, so can’t rate on that. Did call to talk to Josh, internet salesperson and he told me I probably couldn’t afford another Acadia because the price has gone up. Overall, a dealership that rides it’s hometown appeal - but has changed drastically over the past year.

I have purchased numerous vehicles from different brands and this was the easiest purchase I have ever been thru.Every single employee was very friendly.

High mileage used vehicles. The reported interest rate at 9.9%

If you are in the market for a new car or truck make sure you swing by Moore Gmc and talk to mike porter. Mike goes above and beyond his job to get you in the vehicle you want, he isnt a salesman that just trys and push a vehicle on you to make a buck! Mike got me in my 2016 Denali 2500hd and I cannot say enough good about this guy!!! Stop by and check out Moore if your looking for a new vehicle and make sure to find mike, he is the real deal and will have you in vehicle you want no exceptions!!!!!

Can’t get any answers of When my part for my Acadia Is coming in it’s been since September 1st

Always very helpful and a pleasant experience!

They friendly and very fast no complaints

Excellent ! In and out. Very professional.

Excellent parts department. Thanks Patrick.

Service was shaky. Took 3 appointments and an argument to get an airbag inflator recall fixed. Ended okay but they wasted a ton of my time.

Kristin’s the best

Very good GM dealer

Very poor service from mark in the service department. Extremely disappointing to have brought my car to a legitimate gmc and have it not cared for. Will not be coming back.

Great people

Knowledgeable, efficient, clean

Dont go here !!