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Cauldron Ice Cream
3001 Knox St #103, Dallas, TX 75205, United States
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Cauldron Ice Cream
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Ja
Review №1

Still love this ice cream shop. Tried the puffle this time around and it was very tasty. Service was faster and friendlier the second time. Highly recommend if you are tired of the usual places or want a new favorite.Original:Love this ice cream shop! The ice cream was delicious and the folks working here did a great job. Very tasty. A little slow on the service.

Do
Review №2

Wooooohoooo!! Excellent flavors and taste. Love ice cream there. Dont hesitate going this place

Ta
Review №3

You cannot make people wear a mask ! Also why make people wear a mask when people are sitting at the damn table eating without a mask makes no sense at all!! Also the employees need to have better customer service skills. The young man who ask if I had a mask was very rude about it. Fix your attitude. I use to come here all the time but I will not return at all!

Gr
Review №4

The waffles taste and texture was mediocre at best, the ice cream tasted very basic. I expected a lot more for the price. I’m giving two stars because because the girl working was nice and the sign inside was funny. I’m surprised this place is rated so highly.

Me
Review №5

You can tell a good ice cream place by how good the vanilla is and I was not disappointed. Great late night snack option; it was busy but service moved quick. The music selection was fun and eclectic. Got two puffle cones, one cauldron (with preset toppings) and one vanilla with two additional toppings, about $17 without tip. I will try a drink next time.

La
Review №6

If you want a fun and different ice cream experience this is your place! A great mix of unique and more traditional flavors and the presentation is one of a kind! They were very busy and it took a bit to get our treats but that seemed reasonable all things considered.

Ay
Review №7

A lot of people come on the weekends, so it might be packed, but the ice cream is one of a kind! Definitely recommend to all my ice cream lovers!

Ge
Review №8

A nice place to enjoy ice cream. The prices are decent. Limited seating area. Easy to spot from streetview. They artiscally have your ice cream look like a flower. Nice for family, friends, kids or solo. ENJOY!

Lu
Review №9

Really good!! My kids loved it. Definitely going back.

Ke
Review №10

OMG... This is my favorite new ice cream addiction. Really fascinating process to watch as they create your ice cream in a bowl using sub zero gas, I think nitrogen, and mix it. It tastes solo good, is creamy and stays cold, no more drips on your dress shirt. The staff is very well trained and super friendly. Live the store design and decorations. So get in there and get you some for as they say, its not going to lick itself.

Me
Review №11

Coolest ice cream place ever! Great flavors

Me
Review №12

Super hyped to have found this ice cream spot. The puffle (egg like waffle) was one of my street favs from Hong Kong. Im so elated to find this treasure in TX!!! Be ready for a line out the door. One because there are lots of people and two its small inside so capacity (COVID-19) is tight. Many selections on ice cream choices and well as the type of puffle. If you want a drink to add, plenty delicious options there too. I chose the official Cauldron with Churro puffle ...😳😫😋 What a treat yo!!! I ate the whole thing too🤷🏽‍♀️ I would only change getting a fresh puffle. The edges were crunchier/dry than expected. But this one is a definite need to try! It honestly made my whole Friday😍

J
Review №13

One of my favorite ice cream go-to place, but despite I love their waffle ice cream, their staffs are kind of unwelcoming. (of course its everyday different, but this one day, an African American guy make a joke of me while checking out, and it wasnt funny to me and felt very uncomfortable.) But their ice cream is good, price is a bit high for a ice cream tho.

La
Review №14

Delicious ice cream! The mango flavor with chamoy really hit the spot on a hot day. Highly recommend this place!

Gl
Review №15

This was a very yummy surprise for my birthday. Churro waffle cone with cinnamon oreo ice cream.

Co
Review №16

My first experience one was a impressive one. Unique creative distinct taste to the many flavors they let me sample. I decided to go with the Cauldron which was some of the best ice cream Ive ever had, good balance and consistency the cinnamon didnt overpower the ice cream

Na
Review №17

Worst customer service I’ve ever experienced. All young kids who couldn’t care less & act very apprehensive toward you as you’re ordering.

Sa
Review №18

I was very excited when I found this unique place online, however, I was ultimately left disappointed. While I understand that it can get busy and the ice cream is frozen per customer, as someone who has worked in food service, waiting 30 minutes for two scoops of ice cream is unacceptable under any circumstances. Yes, I waited 30 minutes for this ice cream. Still, I was hopeful, thinking that my ice cream would be in the shape of a nice rose as Ive seen it in other reviews. However, I was given a lopsided scoop of ice cream that looked like someone stabbed it and left it as is. This ruined the aesthetic value expected. Also, there were items on the menu on the official website that I came to purchase- just to be told they dont serve any of it.All in all, terrible service. Ice cream and puffle cone tasted good although the Vietnamese Coffee flavor was a bit bland. Not worth the $$$

Ma
Review №19

Seemed like it was a little understaffed but most places are these days. I got the earl grey lavender with a red velvet puffle, which was extremely delicious. I really appreciate how they put it in a cup, so it was a lot less messy. A spork would probably be better to eat the ice cream and tear the puffle though.

Ka
Review №20

Aesthetic ice cream shop! The liquid nitrogen ice cream is shaped into flowers and theres a lot of flavors to choose from. I had the Sun Moon & Stars flavor and an iced vanilla latte which both were really good. Plus the staff were very friendly! Definitely recommend 💖

Br
Review №21

I found this ice cream shop listed on a blog and thought I’d give it a try. We went on a Sunday, and it was a little busy but not too bad. I decided to try the milk and cereal ice cream with cinnamon toast crunch pieces inside a cinnamon churro puffle. The ice cream is kind of pricey but for the quality and taste I thought it was worth it. The wait was a little long too and probably took about 15 minutes, but I still enjoyed the ice cream. The inside was very clean and the servers were nice. Overall, a good experience if you’re looking to try a different style and flavor of ice cream.

Ba
Review №22

Delicious and beautiful ice cream! I got a puffle cone for the first time and I loved it! Unfortunately the seating area was a bit dirty, so we didn’t eat there.

Da
Review №23

Five star Ice-cream, hands down. Almost as good as the best gelato, but still ice cream. It’s so soft, fluffy, and creamy. Chocolate chips were so frozen(it’s frozen infront of you with liquid nitrogen!) in the mint chip, it was a little tough and I prefer them a little softer. The puffle (waffle cone) was amazing and tastes good with or without ice cream.

Ha
Review №24

Ice cream was awesome, but there is a difference in asking for a cone or a waffle thing. The staff is pretty young & did not bother explaining this, so I got a cup.It was late & they refused to cook a wafgle thing for me.

An
Review №25

Delightful. Would recommend this place for a cool treat. The three layered drink is very unique. Just an blend of flavor that my taste bud is not familiar but it was a great surprise. Very creative.

Ma
Review №26

I was disappointed in that whoever prepped my cup skimped some on the ice cream, compared to whoever prepped the rose flavor. (FYI: you may only choose 1 flavor regardless of scoops). In addition, one of the staffers that served us seemed to have an attitude. 3 stars for the quality of ice cream, I hope to update this review with more positive feedback in the future.

Ch
Review №27

First time I went, the servers were super nice and presentation was very good. Second, time a different server was super rude and didn’t care about the presentation at all.

Al
Review №28

Second to none ice cream. I highly recommend you to visit and just try. Very reasonable price and excellent taste.

Yo
Review №29

The combination of the warm waffle and delicious ice cream is legendary. Packed in a way that is not messy and easy to consume. THIS is the ice cream spot you want to come to @ 9pm to finish off your weekend on the highest of notes. Shout out to everyone in the back killing the game, yall are the real MVPs. Highly recommend!

Al
Review №30

Flavors: sun moon and stars (jasmine tea), double shot chocolate(perfect chocolatiness)Ice cream is thick but very smooth. Great flavor.Nice place, good atmosphere. A little crowded but not too loud.Sprinkles are a little crunchy but very cute.I would highly recommend this place! Possibly try “the Cauldron” special flavor. It’s vanilla with cinnamon.

Lo
Review №31

Ice cream on a warm waffle like bread was really good. The option I selected was delicious. The quality of service was poor. This was my very first time there and of course I had some questions about the menu. The staff was not very helpful and a bit rude.

Je
Review №32

Tried it out with the family for the first time and it was actually pretty good. You must try out the puffy waffle cones, especially the churro one. Churro puffle with chocolate ice cream and fruity pebbles was really nice. Couldnt finish it though but was worth trying.

Da
Review №33

The ice cream with puffles was great. The cashier and the other guys there were awesome and. Funny. Excellant service. Definately a must try.

Ad
Review №34

The ice cream is great but the menu needs to be more detailed. We ordered the same caramel and didnt know it had pretzels in it because its not stated on the menu. Also, it is very important to have a loud voice when calling names and making sure they are correct. The young lady got my name wrong and I could have missed my order. Maybe a texting system that ice cream is ready would be great especially if you are waiting outside. Other than that everything was great!

Re
Review №35

We’ve been here several times and have always been given great customer service. Today I tried the Spiced Butterbeer (seasonal flavor) with the Red Velvet Puffle Cone & it was SO YUMMY! 😋 My son had The Cauldron with the Mochi Puffle Cone and he said it was delicious.I would definitely recommend this as a place for you & your family to try out. Enjoy!

An
Review №36

Extremely rude staff and very long wait. Love the ice cream, but the taste doesn’t outweigh the terrible service.

ye
Review №37

Really nice place. The staff was friendly and the ice cream was fantastic.

Gl
Review №38

Been on my list of dessert spots and i finally got to try it! I got the Smores with Churros puffle and Classic Vanilla with Mochi Puffle! The green tea ice latte. There are so many different combonations you can get! Cant wait to come back and try the other flavors!

4A
Review №39

Visiting from South Florida. This Place is fantastic! Finally a business that cares about wearing mask and protecting everyone!

St
Review №40

Very interesting new concept to ice cream! First time in to try out this place after seeing it all over social media! Very friendly staff and exciting cool flavors! Loved the sign and aesthetic of the place!

Al
Review №41

My experience the first time I came was great I tipped $20 on top of my order Bc the staff was very pleasing but my second time the young man by the name of Alex was very unprofessional behind the counter when it came to customers not wearing masks which all customers were very accommodating had no problem wearing one which is why I would not appreciate the attitude even when me and my boyfriend both wore masks my boyfriend had his under his nose which was not on purpose Alex asked him to move it up above his nose which I understand why but the way Alex asked was very unpleasant and unprofessional

Ch
Review №42

Ice cream was pretty terrible tasting to me. Tried two flavors and was super regretful for spending that much money and tossing it away.

ka
Review №43

The ice cream was delicious. I love the chamango flavor. I was very sad about the presentation. I drove 45 min to get a mango ice cream shaped like a rose. Unfortunately the mark was missed. I really wanted the pretty rose.

Mo
Review №44

Absolutely delicious! I had The Cauldron, it was everything! The cute rose shape was so dope too. Will definitely return.

Ke
Review №45

Good ice cream but horrible disinterested service and way overpriced for what you get. Novelty nitrogen ice cream which results in soft easily melted ice cream for summer. This locations parking lot is a mess too.

AJ
Review №46

Truly disappointing experience from very rude employees. Its really too bad that you guys cannot just serve people ice cream! Youre a business youre supposed to want my money.

Sy
Review №47

We’ve been here many times in the past but have never had our puffle waffle look so poorly done and messy. As well the waffle was very dry.

Ha
Review №48

The ice cream isnt that good but is super pricey. The employees were very rude. The only good/cool thing was that it could be the shape of a rose

D'
Review №49

Delicious, my girlfriend was thrilled. Pretty cool watching them make it from scratch with liquid nitrogen too

Cr
Review №50

Ice cream was great but the costumer service was terrible. The boy with glasses along with the blonde girl at the cashier were rude and not helpful. I had high hopes coming to this establishment.

Ti
Review №51

Cauldron ice cream was so amazing I debated going back in for seconds after consuming my first serving. Would definitely recommend.

Ra
Review №52

Unique flavors and good Puffle cones. They are always slammed on the weekends and usually have to wait in line for a while. Ice creams are made to order, so the line can get backed up - but it’s worth the wait. When it’s so busy it’s hard to get specialized one on one service, so don’t expect it. They’re just trying to get ice creams made and served. Overall good experience.

Dr
Review №53

Very delicious Ice cream. But it’s annoying that there is no curb side order.Ice cream is for sweet experience. Not stress of social distancing issues

Th
Review №54

You have to try it.. They have some awesome flavors.. Cant help but to visit on a hot Dallas day .. 💪🏾

Yu
Review №55

-friendly staff-their waffle is justt amazing-super cutee shop-ice cream presentation was so pretttyyy- tried the chocolate flavor, it was sooo rich- a bit pricey- but higly recommended

Ph
Review №56

Waited 15 minutes inline due to covid. Had the best cinnamon ice-cream topped with orea crumbs i.e. Cauldron Special! Highly recommended. Great desert place right next door to Kung-fu milk tea and Poke bowls.

Ma
Review №57

Don’t get me wrong, the whole place is very aesthetically pleasing but the ice cream is nothing special, in my opinion. The churro “puffle” added something unique but it still essentially tasted like store bought ice cream. Perhaps a cute date or maybe a photo opportunity, but I wouldn’t come here if you’re looking for good, unique ice cream.

Ro
Review №58

Ive been seeing everyone post about this place and tonight I finally tried them.The sweet girl that took my order suggested the red velvet puffle with my smores ice cream. The ice cream was soooo creamy! I loved the graham crackers and marshmallow on top. It was all so yummy! Cant wait to go back and try the other flavors. They have drinks along with ice cream as well.

Am
Review №59

Fun/unique little ice cream spot. The make the ocean cream look like roses which is a fun little addition and the ice cream itself is pretty good.

Ca
Review №60

Watch your ice cream come to life right before your eyes in a liquid nitrogen cauldron. The ice cream itself was surprisingly smooth, creamy, and extremely flavorful. It really was a treat to eat!The other great and unique thing about this ice cream is the puffle cone itself. Its a soft, waffle-like cone in a shape thats perfect for breaking pieces off and eating as you slowly finish your ice cream scoop. The puffle cone comes in 3 different flavors too, so its very much a dessert by itself even without the ice cream on it!All in all this ice cream was a great experience, and worth the price to enjoy.

Br
Review №61

Super awesome, 5 stars for creativity. Earl gray ice cream with honey and rose sugar? Sign me up!

Ar
Review №62

The ice cream here is delicious. It may depend on which you order though. We have gone a couple times now. The first time we were greeted right away and our order was taken right away. The second time the cashier seemed to be out of it, or new. She was maybe waiting for us to greet her first?...When I ordered I ended up having to repeat everything. It also took much longer to get our dessert that time. The guy who came in minutes after us got his order first. They were still delicious though.

Th
Review №63

Really good unique Ice cream!!

El
Review №64

Amazing banana pudding ice cream! It kind of took a while to get our order ready.

Ja
Review №65

I loved it! I had the rose flavored Ice cream and it was great with the bubble cone the flavor was really spectacular I’m glad people are expanding the average options of frozen desert flavors bedsides strawberry vanilla and chocolate, my only complaint would be that the flower design wasn’t as good as advertised in their photos it was cute but not as flower shaped as shown.

Br
Review №66

Its delicious. Not as many flavors as other places, not as many toppings as other places, but my goodness, the ice cream is so smooth and flavorful. Simply delicious.

Mi
Review №67

They are using discrimination tactics to attack freedom of choice, the attitude we were treated with was full of fear tactics! Stay away from this establishment and go support another local dessert spot who believe in liberty & freedom.

Mi
Review №68

I come here about once a week to get takeout. My roommate gets the Cauldron and I get Pineapple Express. The staff are super friendly and the ice cream is amazing.I usually call ahead for pickup and my order is ready by the time I arrive.10/10 will keep coming here

Je
Review №69

Love. Im dairy free so I got the Pinepple flavor. Amazing. The red velvet puffle is delicious. Coffee was ok. I imagine its better with one of the dairy options. The cereal milk latte looked interesting. The nitrogen process of freezing the ice cream is cool to watch. The hours are great, too. 10pm what? ❤

So
Review №70

The staff was welcoming and helpful and the spot is awesome clean and we will definitely be back!!

Su
Review №71

This place was so cute and I loved it as soon as I walked in. The staff was fun and very helpful as well. I really liked their chocolate ice cream and their red velvet waffle. The drinks were just a little weird though, and my friends werent the biggest fans of them... Still would definitely stop by again!

Me
Review №72

Was excited to try this place since it has Asian flavors. The sun and moon barely tasted like it had tea in it. The ice cream itself was definitely creamy and good texture. I didn’t even eat half my small cup and I’m usually a dessert monster ☹️. The viet coffee was better but definitely lacked flavor in the middle of the scoop. They still tried to make the flower design on top of the scoop but the ice cream was a bit to melty to hold it.Cereal milk latte was good — coffee flavor is there and just enough cereal milk flavor to not be overly sweet.Bathrooms didn’t work when we were there.Staff are super nice.—Mid-Millennial Asian-Am from NYC | prefers Asian food | 👩🏻‍🍳 cooks at home | always looking for good deals & yummy dishes | ❤️ desserts |🍷 semi-dry Riesling or Malbec | 🥃 Japanese whiskey + Australian gin

An
Review №73

I am not from Dallas, so we dont have really cool/unique ice cream shops such as this one. This is by far my favorite ice cream shop Ive ever been to. In the picture, I got a salted caramel crunch with toasted marshmallows as a topping... the puffle cone is delicious and goes well with the ice cream itself. Its a must try. I wish I could get some more ice cream here!!!!

bL
Review №74

A little overpriced but taste good.

Sh
Review №75

Delicious and creamy.

To
Review №76

We got the Sun, Moon and Stars - I have been following their Instagram for sooooo long that I felt this was our Holy Grail of ice cream! It was so worth the visit. Our ice cream was creamy and delicious. We had it in a puffle cone... super cute and delish! We also got a Middle Earth drink (matcha, blue milk and strawberry jam) and it was so good! The place was cozy and the staff friendly. We would love to visit again! ❤

br
Review №77

Not a big ice-cream fan but it was delicious. The cone was nice and warm and complemented the cinnamon ice-cream well. Staff very nice and made recommendations.

Br
Review №78

They have great fast service the customer service was really nice as well I thoroughly enjoyed my ice cream and my latte

Tr
Review №79

Delicious ice cream. Good service

Ra
Review №80

Best Icecream in Dallas! The churro puffle is great too!

Di
Review №81

This place is delicious. I got the smores with a churro waffle cone. The ice cream is so creamy and flavor was great! Would love to go again!

Mo
Review №82

Went there a week ago. Amazing place if your sweet tooth needs have some craving. Made from scratch ice cream with nitrogen gas. Fresh fresh

Jo
Review №83

The ice cream flavor was on point, it was slightly confusing since I couldn’t hear the person at the register and I wasn’t aware I needed to choose a truffle flavor as well.

Je
Review №84

The “cauldron” ice cream is amazing in their puffles!! I docked it one star because there is always a line out the door and they are extremely slow due to their process of making each order. However, the flavors are amazing!

Am
Review №85

Pretty ice cream and imaginative flavors, but very small inside and absurdly loud, staff seemed uninterested with greeting you or attempting to explain the process. Puffle cone was good if you get a plain cone, but a flavored one, lacked the flavor. I expected the toppings to be mixed in not just graze the top of a massive cone. The ice cream was good, but not so good I would spend that much on teoncones again. If you want a cute photo in front of their fun sign, the go visit, and if you like average tasting over priced ice cream, go visit.

Ri
Review №86

Smoothest ice cream Ive ever had but the people who go there seem kinda cringe so yea that was kind of a yikes if you ask me-pro gamer

GL
Review №87

The process of them making the ice cream was fun, especially if you have kids. It’s a small place there’s only a few tables inside and a few outside. They do have great customer service but the ice cream was nothing special.

La
Review №88

Tasted amazing!

An
Review №89

Id rate this much higher if you could mix and match 2 flavors but you simply cant. While I appreciate the sun moon and stars for being oolong heavy, I would have LOVED to have paired it with the H20 Rose in a medium size. Middle Earth is a strawberry matcha drink that was well balanced and delicious!We also got a Cauldron puffle and a mocha dinosaur, the drink being overly roasty in flavor.Over all Id say too much hype for what its worth, because everything was just OKAY.

Da
Review №90

I love their icecreamI shouldve asked more into detail as far as their pumpkin spice. I thought the icecream itself was pumpkin flavor *face palms*

As
Review №91

Delicious and creamy. Highly recommend the Cauldron flavor with chocolate chips.

Ch
Review №92

Terrible customer service. Been here before but they discriminate you.

La
Review №93

The best liquid nitrogen ice cream shop!!

Ol
Review №94

Great ice cream! I had the salted Carmel flavor with a puffle. It was so good!

Li
Review №95

AGGRESSIVE maskers. Basically manually kicked us out for not having a mask on us. Very rude attitude. If they were nicer about it we would have stayed.

Pa
Review №96

Guy talks way too fast to understand and messed up our order and expected us to go back in a 20 person line to reorder. Claims my fault when I read the order to him exactly as texted to me on my phone. Apparently the same old problem with rude staff and bad customerservice.

Te
Review №97

Plenty of parking. unusual flavors. Knowledgeable staff.

Da
Review №98

20+ minutes for 1 scoop and a cold coffee.

Ch
Review №99

Sooo good!! Innovative flavors with the unique OG puffle cone - we finished off round one and went back for a second, each! We had been counting down the days until they opened, and thankfully they did not disappoint!! Try the signature cauldron ice cream - or the basic chocolate. Both excellent. And for those with nut allergies - this place is nut free, which is a bonus! Total diet buster, but totally worth it. Welcome to Dallas!!

Ry
Review №100

AMAZING ICE CREAM PLACE !! Always get amazing service here and the puffle cones are to die for.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:3001 Knox St #103, Dallas, TX 75205, United States
  • Site:http://cauldronicecream.com/
  • Phone:+1 469-862-4100
Categories
  • Ice cream shop
Working hours
  • Monday:2–11PM
  • Tuesday:12–11PM
  • Wednesday:12–10PM
  • Thursday:2–10PM
  • Friday:2–10PM
  • Saturday:2–10PM
  • Sunday:2–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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