I had a great experience working with Robert for an engagement ring. He was very knowledgeable and was able to help with a tight timeline. Scheduling a time to meet was no problem and Robert was always quick to respond to any questions I had. 10/10

I messaged Robert from RW Diamond Brokers in spring of 2021 asking for help selecting wedding bands for me and my partner for our overseas wedding in the UK. I was in Dallas, and my partner was in UK at the time, so his size was measured separately. I tried a few different places in Dallas and Robert was very quick to respond but also helpful and easy to talk to. I had a set budget and rough idea of what we were looking for and Robert bounced ideas off me with pictures over email over the course of a week during covid, eventually helping us land on our final selection. I thought this was awesome, as it was not fun going into crowded jewelry stores at the time.The bands were white gold, made to order. We had to do a resizing on mine, which Robert was super helpful with. When I finally arrived in London, my partners ring fit perfectly, which was great because our wedding was in 1 week!Thanks again Robert for the help finding the perfect wedding bands. I would definitely recommend RW Diamond Brokers to others.

I would give 10 stars if I could!Robert is the best. Excellent and wide array of options. He helped me look at all everything that was in my price range for an engagement ring, and didnt try to push me at all into something I couldnt afford or didnt like. Very informative and has taken great care of any questions/concerns I have had throughout.Highly recommend coming here first for any of your jewelry needs, simply because of Robert!

Robert was so helpful! I walked in an all over the wall was able to recognize friends that he’s helped in the past. The whole process was smooth and easy and I was able to get a beautiful ring. Will for sure go back for other jewelry needs in the future.

Robert was excellent to work with and very professional. He made the whole process easy and worked to accomodate our schedules which is greatly appreciated. Thanks Robert for a job well done.

This review is long overdue. I cant say enough good things about R.W. Diamond Broker. Earlier this year (March 2020), I decided I wanted to create a custom engagement ring. I had no idea what that entailed, though I did have a pretty good idea of what I wanted it to look like.Robert walked me through the process and gave me plenty of options to choose from while also making sound recommendations. I was so nervous, but he was incredibly patient throughout and really made me feel comfortable with all my decisions.In the end, he helped me create a beautiful ring that is exactly what I wanted. Thanks again Robert!

I went to Robert to get an engagement ring for my now fiancé and it couldn’t have gone smoother. In our initial conversations I told him the basics of what I was looking for and he gave me suggestions and asked questions that helped me finalize what I wanted. Once I went to pick out a ring and diamond he gave me lots of options and allowed me to customize the design how I wanted. The final product came back even better then I imagined and the best part is that my fiancé loved it. I highly recommend Robert for all your jewelry needs.

I cannot say enough about the great experience we had looking at and purchasing a ring from Robert. I had some general ideas about prices and diamonds but Robert was able to help us find a setting and a diamond that expressed our commitment to each other. The most important part is Robert took his time to explain and suggest ideas to make the setting and the diamond work together. There was never any pressure and Robert made us feel totally comfortable during the entire process. We were both absolutely stunned when we looked at the ring after it arrived and couldnt be happier. We know where to go for our next jewelry purchases. Thank you again Robert!

I can’t thank RW Diamond Brokers enough. They provided me with the best service, ideas, and product I could’ve asked for and much more! If you want to deal with an honest, reputable, and trustworthy jeweler don’t hesitate to give them a shot!

Robert is wonderful. He is responsive, helpful and trustworthy. We have purchased two diamond rings from him and both times received excellent service. The first time we worked with him in person and the second time it was all virtual because we live out of state. I highly recommend working with Robert and his hard working staff.

Robert provided the best shopping experience for my girlfriend and I hands down. Much better experience than you would get from a chain jewelry store.Robert has a very customer pleasing mindset. He made us feel at ease which I needed because this was my first time buying jewelry. We both loved the experience of picking the ring and center stone separately. He even let us take bare stones outside in the sun to compare their sparkle and color!The ring came in sooner that we were expecting and turned out amazing! I’m having a hard time taking my eyes off my fiancé’s ring and she is just blown away by it 😊I highly recommend R.W. Diamond Broker

Me and my wife been to numerous places looking for the right wedding ring but most important the right person to help us on this journey. I can’t describe exactly how I felt cause there’s no word on how much robert helped us. From the beginning to the end. We are so happy that we chose to come in cause the experience been wonderful. Not one time was we stressed out. He’s very patient and will tell u like it is and that’s all a person can ask for. I highly recommend anyone coming here and giving him the chance to wow you with his experience he has. Every table was turn that needed to be answer. And his word that when our ring will be done was spot on the date he told us. I’m already looking forward to coming back for more things from him. Best customer service in town and best of all, best price hands down. Thank you robert from our family with a memory that we will always cherish on our lifetime.

I wanted to thank Robert with R.W. Diamond Broker for the quick and beautiful work that was done on my 30+ year old wedding ring! My husband surprised me for Christmas by having a missing stone replaced and the prongs fixed on my wedding ring that I havent worn in over three years. Robert was able to have the work done so quickly and in time to surprise me. I really appreciate it and will be back with another stone replacement and prong repair and with a new purchase hopefully done the road. Thanks again!

My fiance wanted a salt and pepper diamond and I was leary of any online or out of state sales. We found R.W. Diamond out of luck! And we couldnt be happier with the quick turn around, quality of service and the craftsmanship! We will be back again soon!

R. W. Diamond Broker was such a wonderful experience I cant believe he has any diamonds left to sell. Robert was so nice and considerate every step of the way from selection to delivery and delivery was much faster than expected. Our diamond was set in an existing ring and the original diamond was placed into a pendant for my wife to keep. She absolutely loves the ring and it is so awesome my wife cleans it every day. In a world gone wrong in 2020, this experience was one of the great things that happened for us this year. Thank You Robert for making 30 years feel like a million dollars.

After looking for someone in DFW that had salt and pepper diamonds I found RW Diamond Broker. We went in knowing what we wanted and Robert made sure we got just that! He was super helpful and very laid back, on top of making my dream ring, he was also down to just chat and get to know me and my fiancée. I thought going to a “diamond broker” would have been a little intimidating, but he was really chill and made us feel very welcome!! It was overall a wonderful experience and I would definitely recommend them, especially if you’re looking for something a bit different or specific.

I went with RW for my engagement after visiting several jewelers in Dallas. After meeting many knowledgable and friendly people I went with Rob because I felt most comfortable with him and felt like he was the most invested in getting me the best ring for my situation and budget. Both my fiancée and I are extremely happy and I am very glad that Rob helped me find the ring and diamond that we ended up selecting.

I could not be happier with the ring and service I received at RW Diamond broker. My fiancé absolutely loves her ring and even said she couldn’t have designed a better ring herself if she tried! 10/10 will be recommending RW Diamond Broker to my friends and family and will return for my future jewelry needs.

5/5 experience with Robert at RW Diamond Broker. Always responsive, very knowledgeable about diamonds/helpful answering questions, and provided many great options at excellent prices. Made the overall process easy and efficient

Robert provided a first class experience from beginning to end for me as a customer. The customer service was top notch and the pricing smoked the competition. The ring turned out even better than we imagined!!! I will and have been recommending this business to everyone i know!

Incredibly professional, personable, knowledgeable, and forthright with information, timelines, values, and alignment with my goals. Worked with me on each step of the process; will be back in the near future. Highly recommend.

Absolutely amazing to work with. Worked with me to get an amazing diamond with a custom setting within my budget. I couldnt be happier.

Robert is a complete professional and will absolutely take care of you. He wants his customers to be happy and will go out of his way to make that happen. Cannot say enough good things. There is no pressure and you can tell he wants whats best for customer. Dont go anywhere else for engagement rings or jewelry!!

My fiancé recently proposed to me and he got this amazing engagement ring from here. I was never much of a jewelry lover but this has changed my mind. This ring is so beautiful and it has made me fall in love with diamonds. 😊😊

Robert at RW Diamond Broker was so incredible to work with throughout the entire ring designing process. He made everything feel comfortable and relaxed from start to finish. My engagement ring turned out better than I could have ever imagined, my fiance and I will be return customers for life!Thank you Robert!!

Browsing for and eventually purchasing an engagement ring can be an intimidating process. Not only is there a lot of inventory to choose from, but there is also the stigma that jewelers are going to be dishonest/are trying to scam you out of your hard earned cash.Every single one of my fears were put to rest when I met Robert. As soon as I walked through the door, he made me feel like a part of his family. Hes a very honest, no-nonsense guy who does everything he can to make the process as easy as possible. Hes upfront with everything (price, opinion of the diamond, etc.) and genuinely wants his customers to be repeat customers.Lastly, Robert has a wall of fame in his store showcasing happy clients that he has worked with over the years - and it shows, as he came highly recommended. I wouldnt hesitate to do business with Robert again or refer any of my friends to him.Thanks again for everything, Robert!

I purchased a diamond and ring through Robert in June 2020 and he was incredible. Very nice, and the ring turned out to be perfect. I would recommend him to anyone in DFW.

I enjoyed every minute of redesigning my wedding rings. Would go back for any jewelry needs. Very professional and great prices!!!!!!

I had an old watch with sentimental value cleaned and the battery replaced. It looked brand new and worked like a charm. Very pleased!

My husband found Robert while on his quest for the perfect engagement ring for me! And we have been his loyal customer ever since. When it comes to jewelry, he is helpful, professional and very knowledgeable, not to mention (but I will), his customer service skills are top notch. We will continue to take our business to him, which is why we were so thankful that he reopened at his new location so that we can continue this relationship. If you are looking for a good jeweler, then he is the person to see. With his unbeatable prices and quality, you won’t be disappointed.

Robert, you were right! My fiancé loves her ring. Thanks for being patient, fair, and ensuring I’d leave your store happy. I will be recommending you to everyone!

Robert is extremely easy to work with and gave me his full attention while helping me choose a diamond for my fiancé. The quality of his diamond are excellent and of the highest quality. I’ll definitely recommend him to friends and family!

I went to Robert with my fiance to pick out our bands together. We both already had an idea of what we wanted. My fiances engagement ring is a black diamond so she wanted a band of black diamonds. This is fairly unique and we worried about being able to find a band she liked. When we explained it to Robert he immediately got on the phone with his wholesalers and got us exactly what we wanted, and for the best price! We had been looking around for a while and had a general idea of how much we wanted to spend, so when he told us the price we were blown away. I would recommend Robert to everyone and I will be going back to him for all my diamond/jewelry needs in the future. With all the stress that goes into a wedding, we were both extremely grateful that buying our bands was such a easy process. Thanks again Robert!

So courteous and helpful. Robert really knows what he’s talking about, and he will help you every step of the way. I’ll never go anywhere else for jewelry OR watches. Cannot recommend enough.

My wedding ring needed a good cleaning and polish. Robert was wonderful and checked it thoroughly to make sure that the stones were secure. When my ring was finished, it was sparkling and beautiful! A co-worker couldnt believe how shiny my ring was! Go see Robert. You wont regret it!

Robert truly cares about his customers. I felt comfortable with the entire process while I was buying an engagement ring. Very friendly and accessible via phone and email to assist with any questions. Go here once and you will be a customer for life.

We have been working with Robert for over 10 years. We originally came to Robert to help create an engagement ring that we envisioned. (After never getting it right with other Jewelry stores) We spent months together until it was perfect. Robert listens to his customers and takes the time to explain every step in the process. We trust Robert when it comes to choosing Diamonds as we know we are getting the best quality for the best price. We will continue to do business with J.W. Diamond Broker.

I needed to get my favorite watch repaired and Robert was super friendly and worked with me very well. Robert replaced everything I needed for a great price and I got my watch back very quickly. I definitely will be coming back here and recommend to everyone that talks about getting any type of gift!

I could not have been more pleased with my experience with Robert at R.W. Diamond Broker! Knowledgeable, attentive, and patient- Robert earned another customer for life. Thank you SO much for your help!

Perfect place for wedding rings, custom necklaces, and earrings. The owner Robert truly has passion for jewelry in all its forms. His customer service is phenomenal, he remembers names as well as faces, and always makes you feel welcome. So excited he opened up at the new location!

I have to admit I was a James Avery kind of guy but my friend suggested I go and sure enough I’m a full on convert. The attention to detail for my situation was sublime. I couldn’t have asked for any better advice and my lady is loving it! You guys rock!!! 👍👍👍

Had my husbands wedding bad custom designed; could not have been more perfect and Robert was even able to deliver it in a very short time frame. He really provided phenomenal service from start to finish. Highly recommend!

This place is amazing! If your looking for a great deal, GREAT customer service, or all around an amazing experience. COME HERE! They are patient and answer all of your questions. You never feel rushed to purchase and you leave feeling confident in the piece you buy!

Robert is fantastic! He has the best prices around and the selection is wonderful. He offered so much assistance and really worked with me. It was a pleasure doing business with him and I will definitely be back!

Got my watch repaired here and it was a great experience. Robert was very helpful and i was in and out in minutes. I cannot recommend this place more. When i buy an engagement ring i will be coming back

R.W Diamond Broker is everything you want in a local diamond broker and more. They do not just treat you like walking money trying to get you to buy from them. They really looking to get you the most bang for your buck. Most importantly theyll treat with the upmost professional attitude but as youre part of their family. I highly recommend giving them a visit to see for yourself rather than just reading this review.

Ive dealt with Robert for a number of years, always being very satisfied. Most recently he helped me get some wedding presents, silver picture frames, and an engraved graduation present. I will be back!

Robert at R.W. Diamond Broker is unbelievably professional and went above and beyond for me when I came in. I went in looking for something nice for my mom and he really helped me pick out a beautiful necklace for her for mothers day! Go and see Robert and you wont be disappointed!

My hubby and I had an idea and Robert went above and beyond to make it come true! The customer service he delivers and the quality of rings are exceptional! Here’s a photo of the beauty my hubby and Robert did!

R.W. Diamond Broker is the go-to spot in Dallas for all your jewelry and repair needs! Robert provides excellent customer services and is perfectly accommodating with every visit, and not to mention has the most beautiful, unique pieces. I refer them all the time!

Fantastic place with great customer service Robert made buying the perfect wedding ring easy and fun for my future wife. I recommend this place to everyone, and anyone who has gone shares the same great experience.

Robert has been my “go-to” jewler for about 20 years. Recently he enter diamond of my wife’s engagement ring fell out and was lost. Robert worked with me to create a new ring for her. His service, attention to detail, and follow up are tremendous and the customer service excellent. The pricing is also the best. Great value. I recommend him to all who ask and to those who don’t. You won’t be disappointed. Thank You Robert and RW Diamondbroker!

Went to see Robert about a necklace for mothers day. I explained to Robert exactly what I wanted, and he made a call and had it there for me for the best price I have found anywhere in DFW. The best in the business.

So now that I don’t have to keep a secret — If you need an engagement ring, or any jewelry, give my guy Robert a visit at R.W. Diamond Broker. I got Grace’s ring there, and we couldn’t be happier with it. If you’re on the Fort Worth side of the metroplex, it is well worth the short drive to Dallas. Don’t waste your time at the mall, where they will try to sell you their whole store. Go to R.W. Diamond Broker. By the way, the customer service was awesome.

Amazing! Recommending to everyone we know!

Great assortment and Robert will work with you

Robert can help you with anything you may need and he offers the highest customer service