Stay away from this people!!! They will lie steal and stress you out! And if you give them any personal information, make sure they dont leave your site with it!!!

Buyers Beware.!!!…At this point i would like to stand outside and warn anyone that is on the market looking to buy a vehicle even if i have to stand alone. This place should not be in business

Do not waste a single penny here!!!! Was sold a truck with the mirror that wasnt even placed on. Went in multiple times to get it fixed but they were more concerned with making a sale. Dodged me twice. They fixed it the 3rd time, and ended up falling again. Had the truck leak oil, one of the rims of the truck was so bad it ate at the tire. Last time I went in for them to fix the issue on a truck they claimed had nothing wrong with the salesman DJ said stop being cheap and fix it yourself like it was my fault to begin with.

Please stay away and go to a reputable dealership.

Worse deal ever dont buy a car from here not even two months the car is not running took it to the real dealership in they said $8,763 of work that needs to be done new camshaft, rods, lifters, fuel tank in more $500 a month 24% interest in it doesnt even work... In I paid $2,500 down for the lemon for that down I could have gotten a new car in when I called to talk to the 1and2 Automotive about the problem they said I could pay for the repairs on top of paying for the car how do you pay for a car if you cant get to work in how do you pay for repairs if your paying for monthly payments.... Never never buy a car here without takeing it somewhere else to look at or just dont buy... In FYI they dont let you on the lot to look at the cars they refuse to let you back there... You have to sit up front while they bring it to you... In the car they did bring was flat in two tires in not the car I had asked for so please make sure you cross your Ts in dot your Is.... They dont sale cars they sale cans full of air!

In response to a review I had left and they replied with they had no “database” On me buying a car from them. LIE! I bought a car from this place 4 years ago. Speed forward to today and the car has been declared a total loss in a minor accident because of all the damage the car had prior. This car was sold to me on a clean title and that was a lie probably forged by the owner of this place. Believe the reviews left by others. That’s why their ratings are so low. Do not give them your business. If you’re desperate for a car due to other circumstances there are other resources.

Warning ⚠️ do not buy a car from here! They’re literally scam. I bought a camaro and end up with the engine light after a week of driving it. They told me they were going to align my car for free but they didn’t. I wish I could give them 0 stars because that’s what they deserve.

Biggest waste of time in my life I put a $500 deposit down on a car that the salesmen himself test drove with me and less than four days later with the down payment the car was sold how the f*** do you sell a car that has a deposit on it??? Im just like you guys looking for car dont come here its not worth it they will lie to you try to sell you something you dont want and keep up with the LIE as if nothing ever happened get out Runaway... the photo below best describes this place

This Auto dealer is the worst. They will lie and lie and then I never found out they went bankrupt. I need my title.

Taylor was so helpful to us. We have bad credit and these guys went to extra mile to get us approved. Dominique is so cool and got our paperwork done pretty fast. He’s very precise and made sure I got the best deal. Ask for Taylor or Dominique when you come. They will not waste your time

If you don’t mind being physically drained by the mental drainage that occurs already by getting a vehicle then come here. I’m not sure if it’s being understaffed or just the staff’s disbelief indeed people have the money & qualifications to spend on a vehicle. After my two & half hour wait (I can’t make that up) I was told I would have to wait some more. Most of each woman that was in front of me and I was clearly a head of when before me. (Ever sales person I was was Male) Very Cold Place, if you don’t mind being degraded & the sheer waste of time, they have the cars.

Recently started to look for a better car and I ran across this place. My salesman Dom was knowledgeable and helpful with all of my questions and concerns. Even though I haven’t decided on a car yet I’ll definitely be coming back here for his help. He made the process easy and stress-less!

I called the dealer to inquire about a Toyota Tundra that was listed for sale. It was a very nice truck and at a good price. I knew i had to act quickly before it would be sold. I was told the truck was still available. I set up a time during my lunch break to go see it, because i was afraid, if i waited until i got off from work, it would be sold. That was how nice this truck was. When i arrived at the lot, the truck was not ready for me to see. I was told they would have it out and ready for me. The sales person had me sign in, made a copy of my drivers license, and told me he would go and get the truck out from the back. I stood out front waiting for a little while. Much longer than expected. I thought they were having problems with getting it started. A little later the salesperson came out with a manager and told me they could not find the truck. I asked where it was. The manager said he did not know. He thought that it was going through reconditioning. Maybe getting new tires or having it looked over by a mechanic. He said that it was actually listed too early. He said don’t worry, they would call me when they find the truck and i would get first dibs. I did not here back from them, and just checked back on the site two days later and saw that it was sold. That sucks! I waisted my time. Never heard of a dealer not knowing where one of their vehicles was.

Gail in customer service is the rudest person I have ever spoken to over the phone. She called my phone looking for my daughter. My daughter was on auto pay but they was not drafting her account. They acted as if they didnt have any information. The money sat in her account. My daughter called Gail and made a payment. I called back the number that called me and spoke to Gail. She was irate, rude, hostile, and hung up on me. She is also disrespectful to my daughter. After reading these reviews it looks like poor customer service is a pattern.

By pass this place, I wish I could give them less than 1 *... They are a Total rip off. The day I was in the building and purchase my lemon on wheels another disgruntled customer was passionately voicing their concerns I should have immediately got up and ran then but I didnt. I purchased a vehicle 52 days ago, only to have driven it maybe12 and thats being nice its probably less. But theyre rude finance guy can call me about a pass due payment but never why it leaks and this car is in the shop now and has bn ant least every 3 days after its driven called and told me about a payment that I needed to make but no one has told me anything about my vehicle maybe with this bad pub theyre finally say something worth hearing or at least the truth

Not even worthy of 1 star. Bought a car from this place ab two years ago, and have barely put 10,000 miles on it, but have spent over $3,000 on repairs. Now my transmission is failing so God knows how much that will be. I was 18 with little to no credit when I purchased and they absolutely lied and screwed me over. I’m going to end up paying ab 25k for a 2011 Nissan Maxima when all is said and done. They are liars and thieves and do not have the customers best interest in the slightest. DO NOT BUY! I can not wait to get out of this car note.

These guys were awesome! Helped me out when no one else could! Got a sweet ride at a fair price. They even hooked me up on gas!!! The manager was especially helpful! Thanks Paul!!

Got a great deal on a Ford ranger back in February. Truck is still running great no problems what so ever. Would do business with them again! These guys arent like your standard small car dealership that will lie and tell you anything to get you to buy a car. They were extremely honest. Great job! Thanks for the help getting into this pickup

I WANT TO GIVE A BIG SHOUT AND A SUPER HIGH FIVE TO MARCO GONZALES!!! This dude is definitely a salesman no BS type of guy very knowledgeable and down to earth! I came into this place with high hopes of purchasing a car and coming out with one 2007 Infinity M35 this place definitely is a second chance type of establishment and gave me my second chance thank you Marco Gonzales for your help brother!!! Loving the car!

Dom was our purchase facilitator and he was great. Honest, down to earth, friendly, quick. He did everything right and we will be going back to him when its my turn for a new truck.I dont love the fact that they list vehicles under one price but if you are buying cash, they raise the price. But whatever, he has no control over that. Dom is the guy to see.

DONT GO HERE! They scammed me, theyre online price on the truck that I purchased was a little under $10,000 after it was all said and done the price went up to $24,000 for a 10 year old truck with 180xxx miles.I was completely fine paying 10k for the truck but 24k is outrageous. Hopefully they can work with on the price if not they WILL be hearing from my lawyer. Completely unprofessional

Oh my, i just went to 1and2 Automotive for the first time and the service is spectacular! The gentleman that helped us was Marcos. He was so awesome. He worked really hard to find us what we wanted in our price range I have never seen better service at car sales. He was very nice, polite, and was the most sincere at trying to help not just make a sale. It was a great car buying experience all because of Marcos. Thank you Marcos this will not be the last time you see this satisfied customer. One of the very best in the business. Hands down!

I worked with sales associate Marcos and I had a very pleasant experience. I was in the office for 4 hrs but, I do understand the approval processing and administrative work takes additional time. He made sure that I had an understanding of the current contract and payoff details. We test drove the car and he shared with me his experience with his own Cadillac that was purchased 1yr ago, so that was cool that he was selling a similar make and model. Overall 10 for customer service, professionalism and dedication to the job. Awesome asset to the company. Thank you from a satisfied customer. I will definitely continue business here and refer eligible candidates. 😊

I would like to say this place is a scam, bought a Acura TL with 160,000 miles to the listing price of 5,000 after sales and taxes it came out to be 18,000 dollars ac did not work right side only ...axle broke within 2 weeks, transmission is slipping. And you cannot trade car in for there is too much negative equity for another dealer to work with you. The place is built to mess you up and force you to pay for a over priced broken car

I Got A Vehicle 2 Months Ago. People Need To Understand That These Are Used Cars. When You Call They Will Honestly Tell You They Are Understaffed At The Moment.(People Be Patient). I Have Had An Issue Or 2 Since Ive Had My Car But They Took Care Of Me. Im Reading These Comments And Wondering How Many Of The People Here Are Even Mad. Theres Conversation, Communication, Paper Work, And Signatures. Before You Sign Anything Read The Paperwork. Before You Get An Attitude, Listen To The Salesman. Remember, The Money Has To Leave Your Hand Before Youve Actually Agree To Anything. With That Being Said, I Am A Customer Service Manager At Wal-Mart. Whenever The Manager Reads This An Is Ready To Hire Someone For The Entry Way Podium Position (When You First Walk In) Tell Him To Give Me A Call. (Charles Thompson)

Great Experience! Terry was extremely helpful. He was devoted to us the whole time we were there. He listened and understood our needs and at no point did he try to push something on us. He was open, honest and very knowledgable about the vehicle. He knows how to make his customers happy for repeat business. We felt like we were able to purchase a vehicle as opposed to being sold a vehicle. Definitely recommend to anyone looking for a vehicle.

Man these guys are great! Dom is cool as hell! I came in and brought what he told me and now Im driving off in a Yukon. If you need a car come and ask for Dominique. Hes the man and will not waste your time.

If you a looking a car go here and see Dom. He’s knowledgeable and down to earth. He will get you right. He made the whole process easy and quick. I appreciate it all! Thanks again Dom!

Here my experience with them, saw a car online, called in to make sure if still available, specifically asked if the tittle was clean and has no accidents, lady on the phone said everything was good and proceeded to make me an appointment. Once there, I notice the amount of dust on the vehicles in the showroom, but its okay I let it pass, when a salesman was avalilable he greeted me and invites me to his office (he did not provided his name) and asked me for documentation to check my credit without having shown me the vehicle, which by the way he had no idea which was, I asked see the vehicle first and if possible for him to move it next to mine because I was with my baby that way I would not have to take her out with the Texas heat, but he said he couldnt. When we went to the yard the vehicle had not even been checked despite having made an APPOINTMENT and WAS NOT AVAILABLE FOR SALE. Of course Taylor tried to sell me another vehicle but after driving 40 miles for nothing and the horrible customer service I want nothing to do with them.

This is a very busy place, I had my appointment set with Dom and he was very straight forward and honest with me. He told me exactly what I needed to get the car I wanted and he made it possible for me. I recommend Dom if you’re looking for the best deal. They play really good music in the lobby too.

Any 5 star reviews are from their staff!!! ThIs place sold me a dodge charger. 3k cash down. Priced at 16k, paperwork said 26k. Then came and picked it up because I was 4 days late on thr payment after only a month of purchasing. Dont spend your money here. They are all crooks. When I test drove a car, the dealer said that thr noise I was hearing wouldnt be heard if I had thr radio up loud!!!!!!!!! Dont do it!! believe all the negative reviews. There is no way they would have 1 star and possible 0 stars then some people have 5 stared it!! RUN!!!!

Took advantage of a young lady not knowing anything about cars and sold her a $3,000 cash car. She instantly had problems. Every time you call to talk to someone it is a run around. Took them 5 months to even get her tags and title to her. Horrible and I wouldnt recommend. This cars transmission is out and was out at time of buying. Have several witnesses that can attest to it. Now looking at $6,000 to fix a car they sold.

Extremely helpful...honest...will work with you...my credit is shot and no one else gave me a look... The sales team and finance team members stayed almost 3 hours after closing making sure I was taken care of ... I am so thankful for 1 and 2 automotive.... For real for real... Thanks sincerely, Deny...

Excellent car-buying experience! Friendly, close-knit staff give the impression youre buying a car from one big, happy family. Good inventory selection with a variety of price-points. No-pressure sales attitude and an earnest willingness to get you in the right car left me feeling great about my purchase. Thanks Lester! Would recommend.

I corresponded with Larry regarding an SUV that I was looking to purchase and it was nothing short of amazing. He was upfront, honest and incredibly accommodating with all of my requests. He made sure I knew everything about the car, the good and the bad. Larry really works with his customers and you see it in the time and effort he put in. It truly surpasses any car buying experience Ive ever had.

1and2 Automotive is great! I got a Toyota Rav4 in November and still have not had any problems with it. It runs great. DJ was really really helpful, especially in the fact that this was my first car purchase. He gave me a great deal and was helpful whenever I called with follow up questions. There was also no pressure to buy the car, he let me make the decisions without pushing me. Really great guy and car dealership.

The sales associate AD was one of the best experiences I’ve had in buying a vehicle. Very helpful and very determined to get me in a vehicle of my choice. Worked with any obstacles that I had. I will most definitely buy another vehicle from there and would do business with him again in the future. 👍🏾👍🏾👍🏾

I purchased a like new Ford Escape from Chris at their Reeder Road location and had a great experience. Their website had all the vehicle information, and I was able to test drive without being pressured into making an immediate decision. I loved the car, talked things over, and came to a quick agreement the same day. I would definitely recommend 1and2 Automotive for anyone looking for a quick and pleasant car buying experience, as well as a great price on a nice vehicle. Two months later and I couldnt be more happy with my vehicle! Thanks, Chris!

Update: Bought 2 cars in February and everything was smooth until I tried to locate the title. I couldnt get anyone on the phone to tell me about the registration on one of the vehicles. Its almost June and still no luck. Ive went up there several times to try and talk to anyone and they basically told me that its all on me. Went to the DMV and they told me that I cant even register the vehicle, they said the car lot has to send them the information and they havent. So now I have a car with no tag,no title, and no way to register it before I move back to Florida in a month.

I met these lovely people back when they first started... They treated me great from the get go... I felt so welcomed that I ended up buying three cars from them over the years... Planning on buying the fourth really soon... they give that family feel... Thank you so much...

I had a wonderful experience here. Considering my credit. Justin is the person you want to talk to. Great personality. Just take your time. He is patient and does his best at getting you where you needs to be.

They make me do an appoinent at 11:45 and is has been 4 hours and I havent see a single car....

I had divorce credit (which is not great) so my car buying options were very limited and went to 1and2 automotive. It was absolutely amazing. They didnt pressure me at all, were friendly and personable and went straight to work to get me into a good car. Ended up getting a better car than I expected. The whole process took only about 2 hours and I drove home in my new car. All of the staff were friendly and welcoming. I highly recommend. 👍👍

Thankful for my car because I have poor credit but can’t wait for it to be paid of so I don’t have to deal with this company anymore. So many issues with the service, just a headache. Stay away unless you don’t have any other options.

Great place to buy a car, the salesman are nice and willing to help find the best car for you. I worked with Yuan coo guy to do business with. definity a place to go if you looking for a car just my only problem is having to wait to talk to someone either than that great place.

When we were getting our car Larry helped us tremendously to make sure we would be able to drive off the same day. We feel like he genuinely cares about us getting a car. We are all VERY thankful. Great Customer Service. Larry is definitely the best.

Please dont buy anything from this company horrible car in Texas only had my car two day and it began to run hot after more a few call to them they got me appointment on May 31 @ 9:00 am everyone was late with opening the business and then tell if I dont want leave my car I cant get service I decided to stay with my car and was told I need to leave told them I have no money or a way to leave and I just got this car two ago I have to stay nobody care and as sit there crying people were offering me a ride to bus stop or McDonalds and I keep telling them I dont have any money or even know how to ride the bus but nobody cared so i was drop off at a McDonalds my friend Lyft me home .After I got myself together I called and talked with Kim and asked her if I can have my money back or they could put me in something safe that car but nobody has called me back to answer any of my questions please dont use this company if you need a car also I will be following up with the better business bureau and my local news station so no other single mom has to deal with this company

Excellent used car lot the best in Dallas! These guys have the best used cars available, hi end, in good shape, and fairly priced. They are very friendly and courteous and will help you out anyway they can. I cant say enough good things about them.

Worse customer service experience. I’m pretty sure employees just show up there to walk around and pretend to work. Absolutely no respect for their customers. I can’t speak for their cars since I didn’t buy one but I don’t think they can speak for them either. They didn’t seem to have any knowledge about any of their inventory. However, I would assume their lack of motivation and regard would mean they don’t care about what kind of car you are buying. Visited 4 more dealerships after this one and had much better experiences. Looking at a better car for a better deal! Don’t waste your time here.

Recently moved to Dallas. Needed to find a car quickly and at a reasonable price. Went to 1and2 Auto on a whim and am glad I did! I got a great car at a great interest rate and the staff was so wonderful! I will definitely be back in a couple years when my son drives!

Bought my car here two years ago and I never had any problems with it! The best part about this dealership is that they work with you even if you dont have good credit! The sales man here was very professional and detailed about the information on each car I would recommend this to anyone who is trying to get a new vehicle! I had 3 friends of mine purchase one here and they love their cars to!

Amazing Customer Service! I am more than happy with my vehicle I purchased. Larry, my sales rep, was very thorough, helpful, and very friendly with a nice smile! Ive had some experiences with independent dealers that made me not want to shop anywhere. However, Larry & 1and2 Automotive changed that. Will be purchasing my vehicles from this dealership from here on out! Guaranteed.

My experience here was perfect to say the least. Taylor is the best car salesman I’ve ever met; he made the car buying process fast, easy, and was more than sure to go above and beyond to meet all my needs. I appreciate his effort very much!!!!

Terry was amazing and so patient throughout my whole visit. He showed me and got me into a car better than what I thought I was looking for and was able to meet all my requests. He did not act at all irritated with me and Im so grateful that he was the first one to walk up to me as soon as I walked in. Thank you million times

Dom is who I dealt with he’s very very personable out of everyone I dealt with he’s the one that took care everything I needed I’m talking EVERYONE IGNORED me even when I put my application in no call, came and sat in the lobby got ignored for a while but it was this guy that helped me he’s very very!!!!! Detailed and nice makes you feel comfortable and informed he’s just the best one to deal with...

Just purchased my next vehicle from here and it was the best car buying experience I have ever had! Thomas took great care of me, answering all of my questions and taking eliminating all the stress I had come to expect from car buying. Would recommend to anyone looking for a great car buying experience!

Please do not buy a car from these people you will never feel the same about buying a car again after you buy from them they will complete rip you off take your money I am leave you stuck out with no vehicle or cash for another vehicle

Okay so I called and made an appointment to look at a car they had listed online. Then once I got there I checked in. Then proceeded to wait for over an hour. Normally when you go to a car dealer they are practically at your door when you get out of your own car but whatever. And normally I would have left well before but I was enjoying my time with my wonderful wife. So when we did finally give up and decide to just go to dinner instead of waiting after an hour or so they finally gave us limited attention when we were walking out. Not impressed...what is really funny is I received a follow up call from them. When they called me the first thing they said to me was can you please hold. I laughed out loud and proceeded to hang up on them. I thought wow really? You call me and ask me to hold. People dont waste your time here. They do not have anything worth putting up with this at all.

They don’t even deserve 1 star!!!!! Bought a car from them about a month ago we’ve brought the car up there at least 5-7 times. The last time we brought it they had wrecked it. Put scratches on the bumper passenger side door handle, and door handle on driver side still hasn’t been replaced. Even though they said they ordered it the day we bought it. They never gave us copies of the paperwork, and not to mention they are very unprofessional when it comes to doing their job. We got the bumper replaced, but they missed the part on the passenger side. So now we have to go back up there AGAIN.The paperwork we signed said the car note is not due until the 18th, but we have received a message saying that is due today. The contract we signed has been broken by them. Do not buy from them!!!!!UPDATE: went up there to get our paperwork and they cussed my roommate, threatened to shoot her, refused to give the paperwork. I finally got ahold of our account manager, Christal, and she was very professional, and brought us everything we needed. Crooked ppl, and if you’re a young female they will try to run all over you!!!!!!UPDATE: Asked for all of the documents we signed.. only got one piece of paper stating down payment was only $1,000 when we have recipients saying it was $2,000. Keep scrolling to see how many other ppl have experienced the same thing!!!!

Zach was awesome! He didnt just try to sell us a car. He met our car needs! Awesome place. I recommend to anyone! Honest reliable people trying to earn an honest living. Will definitely recommend this place to others.

Great Service, Drove down with my family to check out a vehicle. They welcomed my family as we arrived. They helped me to purchase the vehicle I wanted and was looking for. I was even able to take advantage of a holiday deal. Very Pleased. Thanks again CJ for helping to make it happen.

All Crooks.. Financed An 2006 Lexus GS 300. The Price Was $6,800.. I Put $3,000 Down.. Got Home Read The Contract And I Seen That They Ran The Price Up To $16,000 And Said I Only Put $1,800 Down.. I Even Gave The Salesman $100 Cash For His Help.. I Tried To Use My Bank Card To Pay For Everything Initially But He Told Me That The Card Reader Didnt Work So He Drove Me To The Bank To Get The Cash... I Gave Them $3,600 In Cash And My Receipt Showed I Only Gave $1,800 + $400 For Insurance.... They Took The Rest Of My Money... I Got Behind Because I Had To Have The Master Cylinder Replaced Which I Told Them About A Week After I Got The Car.. I Was Only 3 Weeks Behind And Owed $500 And I Got Paid Within 2 Days.. I Came Out Of Work For Lunch And The Car Had Been Reposed... SMH... They Wanted What Was Owed $500+$300 Fee For Repo... I Tried To Go Get A Loan To Get The Money But They Had Already Put It On My Credit..... I Had A Hard Time Getting Another Car But GODS In Control And I Was Fortunate To Bounce Back... They Are Scum Bags..... Deal With Them At Your Own Risk...

DO NOT GO HERE AT ALL!! THEY DO NOT DESERVE 1 STAR. I am actually very embarrassed that I bought a car here. I should have at least read the reviews. If I had, I would not have had to do any further investigation to know not to buy a car here.As others have said, Im convinced they have people that didnt actually buy a car from them post good review. Read all of the reviews, its not possible that so many people have the exact same complaints without them being true.They tell you the advertised price is not correct whether you are a cash or finance customer depending on whichever type of buyer you are. I was a cash buyer so I was told the price was only for finance customers because that is where they make their money. That I would have to pay more for things they did to the vehicle. It certainly wasnt even to inspect the tires.The tires I drove off the lot with were manufactured in 2002. They immediately went flat. Both the AAA guy and discount tire said there were not any defects in the tires accept they were disintegrating because they were so old and worn. They both were so surprised that they took the time to show me the tires and how they were just falling about from age. They salesperson assured me I would not need tires any time soon.When I contacted them about issues with the vehicle they told me since i did not cooperate with their manager they wouldnt help me. I only asked the manager for a lower price. They fact that they believe that is not cooperating with them should say it all.I could go on with specifics, but Im too frustrated with all of the time Ivewasted with them to do so.JUST READ THE REVIEWS. Click on the person that gave negative review and you can see this is the only negative review they have given.

Amazing customer service! They got me a car with a low down payment which helped a lot!!! Was biking to work while raising money to get a car, but thanks to these guys, my journey to work will now be a lot easier! I appreciate it and am ever grateful especially for Garrett! That dude, hes amazing and so understanding. I owe a lot to him. Garrett, if I could rate you more than 5 stars on here I would! Again I appreciate all of the staff being so helpful. Definitely the best experience looking for a car! Will definitely recommend you guys to anyone looking for a car! A+++++

Good dealership! Good cars! Great people! Had a 5 star experience here and would definitely recommend 1 and 2 to my family and friends. If you go or make an appointment, ask for Chris! Hes awesome!

I havent bought a car from there, nor will I ever. Brandon kept trying to down sale me into a cheaper car that I should trade in in 6 months. When I asked to speak to the manager he hung up on me. I called back 3 times. He answered each time and hung up on me each time.I wouldnt buy a skateboard from that place. There are other options and people that actually WANT your business.Way to go Brandon. You made me believe all the terrible reviews even after I read them and STILL tried to give yall a shot.Wish I could give negative stars.

I have known Dominique for some time now and I told him I was looking for a car. He set up an appointment for me and gave me a decent deal so I bought. Thanks for the help!

Where do I even begin.... STAY AWAY FROM THIS PLACE youll be better off going to Mega Motors!!!! I purchased a car for $1400 down plus $300 for insurance. I have yet to see any insurance papers. The car needed an alignment. After I got the alignment the car would not crank. This happened 6 days after I got the car. They say they dont have a tow truck to check out my car. Then they said if I could get it towed there they would check it out for $95. The car price online was $8,000 online when I got there it was $13,000. They wont let you go to the back to see any carsits a policy. Im having my car checked out tomorrow I will be updating. This is a Scam do not let them take your hard earned money!!!!

Let me tell you we had the best experience here. Dean, our salesman, was very nice and knowledgeable. My husband and I highly recommend Dean and his team to help you with all your vehicle purchase. Thank you! Our son is gonna be blown away with his new car!!

Great place to come. Great service, very friendly staff. Brightton helped me and he got the process done quick and stress free. So if you need a car with great service come to 1&2 automotive..Thank you guys!I love my car.

SCAM! BAIT AND SWITCH! Poor customer service. Found my car online called to make sure that it was still available...it was. Ok cool be there day after tomorrow morning to get it. He said it would be here waiting for me. Drove AN HOUR WITH 3 KIDS only to leave empty handed. They sold my car last night! But its still online. Then tried to give me a car with a loan! I had Said on the phone no loan so they tried to give me a problem car and then when I called to complain they hung up on me. DO NOT BUY FROM!!!!!

Thanks to a great phone conversation with Sergio, I was able to be attended by Marcos at 5:30, which was my appointment time. Marcos was excellent by being quick and efficient. It didn’t take more than 2 hours to leave happily with my Lexus IS250.

Dominique Hawkins is the man to see if you looking for a car. He has great customer service and is very patience. He will help you find what you are looking for. Give him all call.

Avoid this place.. they will take your money and leave you with a junk car. Seems nice at first glance but will have lots of issues afterwards. They will lie about selling you a good reliable vehicle.

Outstanding from beginning to end! We had been searching for a used car for my teenage son. I found one on-line at 1 and 2 automotive. From my first email to signing the papers for the car, the whole experience was very positive. Great salesperson (Chris); very competitive pricing, nice facility, and very efficient and friendly environment. I would recommend this dealership for sure.

A.D. was phenomenal, when I walk in to the Doors of 1 and 2 automotive I was a Father at the end of his rope, one of the 1st things A.d. told me was “ hey I’m here to help you get into a car but not only that fit you and your families needs and Make sure it’s affordable”. I have 5 kids so this is no easy task, but after about 20 or so minutes he came back with a solution and a car that was In my price range and affordable each month. Exceptional service and team, and was the star of the show thank you guys

After a full day of car shopping and feeling discouraged, my daughter and I ended up at 1and2 Automotive. We were met with friendly staff and Deny took us on a test drive. He was never pushy, informative, and respectful (unlike some of the other salesmen we met with earlier in the day). We ended up making the purchase and couldn’t be happier!

The worst place ever AVOID!I have never been to a place and seen this level of corruption in all my time buying cars. They advertise one price but when you want to buy the car they mention that the price may be higher because the bank decides. WHAT!! They think youre naive enough to fall for that. Then they kept us waiting 3 hours in finance and never communicated once about what was going on. I wasted my entire evening there when I couldve been looking for a car at a legitimate dealership that doesnt try tricks.I found out that they wouldnt give me the price advertised the next day. In addition, I was hung up on and told that they would get back to me shortly. They never did. The last time I called I told them that I was done with them if they werent going to be professional. The guy said OK, and hung up.They only reason I dealt with them as long as I did is because I was hoping they would be professional and my daughter really wanted the car they had available, but later I decided that I had enough and cut them off. 1 and 2 wasted our time. We couldve looked elsewhere. Now my daughter is without a car until we have a chance to look again next week.Avoid this place like the plague!!!

Today is 12/28/17 I am sitting here in there waiting to look at a car. We had an appointment for 615p but we came 10 minutes early and now its 628p and Ricky said we cant look at cars as we wait for the sales rep due insurance policies. He also stated that they dont really honor appointments. Dean just walked up and its 635p he takes us into a empty office. We came to buy with our own financing and claim that they need a 500 dollar deposit that is non refundable plus an additional125 dollars for something else..well its testdrive time 650p...good luck *Update* in short Dean is the man! He was professional and personable. I am happy I didnt walk out because we have car I came for at a great price. 1and 2 automotive have something going... Thanks a bunch Dean!!! Update: 12/30/17 Still dont have the vehicle I did all that they asked and at the end of the day I still dont have the car. I dont know whats going on with this place... I just want to buy a car...thats all

Deny Carrillo,I just want to say thank you for your help today. You made my experience easy and smooth. I would recommend you to anyone. Great customer service and knowledgeable about the processJasmin

We all need a magic maker 😉Relatable, personable & patient - cause lord knows I wasn’t easy to deal with.I wanted what I wanted!Suggested a better option & I liked it.Great options & was able to make it happen without being here all day.Definitely would recommend & I’ll for sure be back!

I made an appointment for a car, drove 4 hours to buy said car, and they were selling the car as I walked in. Found another car I wouldve purchased for the same price on the same visit. But AFTER agreeing to a price the GM decided after the fact that they would like us to pay for the financing fees they lost on the last buyer. Waited 2 hours to be almost conned by their sleaze-bag GM. Would NEVER recommend.

I stopped in on a rainy day and everyone was very friendly and worked great with me to find something in my price range. I was able to get approved and take a vehicle home that same day. Great selection of vehicles for every price range. Highly recommend!

I went into the dealership on a Friday around lunchtime. I was in a pinch and needed a car asap. Brighton was amazing. Not only was he extremely nice, but he found me the best car available for my budget. Its a beautiful car, 2015, runs smooth, and doesnt have an excessive amount of miles! He even had to get the car for me from another dealership, which was done in a timely manner. I went home and then went back later to sign some papers and get the keys. Highly recommend giving this place a chance, Im glad I did!

Do NOT buy a car here. This is not a typical dealership where you go in and shop around for a car you are looking for. I was greeted by a sales person here whom I told exactly what I wanted, and the price range I wanted. After going for a test drive the sales person went back on what he originally told me when I first weekend. From here it only got worse. The sales person and myself went back and forth, as I tried to get him where I wanted my payments to be, he would leave the room for long periods of time, acting like hes working on trying to find a better solution.3 BIG things you should be alarmed about when you go to this place. There are cameras in each of the offices. Any dealership, Toyota, Ford, GM, typically dont have cameras in the room. What are they watching for?There is a huge reflective glass window where the managers sit. The glass is so that the managers can see you but you cant see them. Similar to a prison. I wonder why??The sales person was forcing me into that I expressed repetitively I was not interested in. It was almost as if they were only looking out for themselves and not the need of their customer.I hope this review helps anyone out there looking for a car.

Called ahead to make sure vehicle was still available on on the lot. The person I spoke with confirmed it was, I showed up and was forced to do a credit report before seeing the vehicle. Upon completion I was then informed the vehicle was at their other location and it was being brought over. I was told it would be about 10 minutes...I waited 30 and the gentleman I was dealing with came back out and told me the vehicle just sold. All in all I spent over 2 hours of my time for absolutely nothing. Avoid the run around and dont shop here.

I would rate them 0 if I could. Ive been an on time customer for my 6 to 8 months. I am ready to do my trade in. And yet I cant get no one to help me get the ball rolling. And why cuz all they want is their money and you locked in a contract. I beg you turn away go somewhere else that doesnt have this many one star reviews. They are not here to help you and its a con artist scheme on a legal level. They dont offer bumper to bumper because they do it in house. We paid a month while it stayed in the shop through christmas and new year. We were without a car and no compensation. Complete scam

Very professional. The salesman was very accommodating and helped my in laws with a vehicle purchase. He gave them a reasonable price for the vehicle and explained every single option and all paperwork. If you are looking for a used car at a cheap price, give this car lot a chance.

I purchased my vehicle from here a few months ago and I must say it was a pleasant experience. I was attended by Dean and he was willing to accommodate my insane work schedule to help ensure I was fully satisfied with my choice without the stress as most dealerships tend to have. I appreciated how patient and kind they were. Thank you

We have been looking for a suitable car for 2 weeks and finally we ended up with 1and2 Automotive. Our Sales consultant DJ is very helpful and professional to help us find a car fitting our budget. Thank you DJ

I was a little skeptical about doing another tote the note but Dominique helped calm our fears. He very professional and very easy to work with. Looking forward to the customer service we got today and it looks like we will he getting in the future...

Dean did an awesome job on my 2008 grand Cherokee. I absolutely love it. They did what they said they did and beyond. Originally came in for one that was sold out but they redirected me to a similar one and all worked out great. Highly recommend them.

I decided to browse around and ended up leaving the lot with a nicer, newer car the same night. These people are genuine and really care about their clients. I am very happy with my vehicle. CJ and Denny are fantastic guys, they work as hard as they can to get you the car you want. 5 stars all around.

Hey guys! Wanted to make sure I reviewed you since you did such an awesome job for me! Thanks so much! My new Hyundai is absolutely the best! Thanks for being prompt and courteous! Will definitely do business here again!

Great place to get a car. The people work to find what’s best for you guaranteed. They have your best interest in mind.

Superb service, they really went above and beyond to put me in a vehicle. They were patient, kind and extremely transparent. I would recommend anyone to purchase a car from them. Youll be 100% satisfied just like me.

Went and was helped by Terry North and his manager that day and they did an amazing job helping us. This is our 2nd vehicle from them and we appreciate the honesty with every step of the process! Drove out with the car we wanted and are very happy! We appreciate yall very much!

I dont really have much of an experience here. Saw some cars I thought might work for me, was going to buy whichever I liked best in full, but I was there for nearly 45 minutes today and no one said one word to me. I had my 11mo son with me and he was getting fussy, their workers just kept looking at us, but kept walking by. I understand sometimes everyone is busy, but to not even take one minute to say hello or let me know there would be a wait. Such a shame, I was really hoping to get a car today.

My boyfriend & I recently bought a 2010 Honda CR-V & we are absolutely pleased! Thomas, the salesman, and the finance manager were both SO helpful & really did all they could to work with us financially. We took an Uber there & needed a vehicle immediately, & they had us driving off the lot in our new car a couple hours later! 5 stars!!

They never answer the phone or respond to my voicemail, I went yesterday to see a Ford Edge they said they had available drove all the way there and was told it wouldn’t be ready till Friday !( then why post it online for sale ?) now the price is removed from the site and it says call for details . I keep calling and no one answers or returns my calls .