I found this vendor through Google. A few days ago, I priced a stripped rear step bumper for my 2019 Chevrolet Silverado 1500 LD. I found the price and with shipping, the total was slightly over $700. Today, I returned to place my order and was greeted by a chat window offering 25% off shipping. I replied and was given a code. When I used the code, the shipping charge went up $100. Even afte the discount, the total cost went up $35! No thanks!

I ordered the wrong part online so they emailed me right away with a few options. Found the right part and got it to me. What more can you ask for!? Friendly with an easy and fast process. Thanks again Devon for your help !

Another good place to get Chevy parts. Theyre a little farther away than gateway Buick GMC but they are also very good and you can pick them up without having them shipped.

Would give zero stars but site wouldnt allow anything below pone. Ordered online and received the wrong part. They wanted to argue with me about what was ordered and what was sent. I just wanted a refund and a return label so I can send their part back. Never encountered such attitude from a business before (Jesus Perez). Still have yet to recieve a return label or refund. I guess small claims court is next.

I bought a tail gate liner and they did not send the mounting hardware. When I asked for the mounting hardware they sent me the wrong screws. When I ask for the proper hardware they stated We have tried to help you as much as we can but unfortunately we can not send you free parts back and forth.. Do not order from them!

Worst experienced unprofessional. I ordered a arm rest for my GMC Acadia 5 days. Ago I gave themMy info, the car details etc. He told me that he will give me a call when it’s there. Told me it would take two days. I called today, and they are acting like I’ve never called them before. He asked me at least three times if I called them. I told him that from the beginning. He asked me if I already payed for it, I said no, because he never asked me any way of payment. He made it seem like I would pay when the part gets here. I don’t want to do business with a company who doesn’t remember me placing an order.

Customer service is great but it is a huge rip off. If anything order your parts online and pick em up here. You save at and around around 33% doing that.

Its nice to be able to order the parts you need online and walk in and grab them.Would have been five stars except I had to wait 20 minutes behind people who didnt order their parts online.

Thank you for coming through GM PARTS CLUBafter all the headaches with all OEM parts for mr 2019 Silverado.Will keep on doing business with them in the future.Thanks again for your overnight shippingThank you again for the fuel tank and the heat shield.Devon

You would truly be hard pressed to find worse service from a parts department at any dealership.Every time I order parts from here I have to call them over and over and they can never find my order, when is supposed to already be there.When they finally say they have my order I go up there and the guy at the counter can never find my parts & tells me I will have to come back tomorrow.This happens every time I get parts here.

Excellent prices for my truck accessories. A very helpful staff to make my first purchase experience with GM parts club a reason to come back again, thanks!

Great purchase, quick shipping and part was exactly as described. It is installed and working awesome. So nice to have a working wireless charger in my Colorado!

Writing this review because Im ordering parts from CT and Jesse gave me exceptional service over the phone to help with a messed up online order. Not only did he correct my issue, I was able to order a random interior piece for my car. I will continue to order my Malibu parts from this location!

Great service and shipping of parts for my 2015 Cadillac Escalade. Sadly, I was trying to upgrade my Que and the GM Parts Club does not sell the two behind the dash modules for the radio, navigation and carplay upgrades. If you guys could help in this, you would be awesome. Thanks.

I ordered the wrong part for my 2019 pick up and the staff found out by the vin number I sent in. They contacted me by email and phone and got the correct information. The correct part was sent. It saved me a lot of stress and aggravation. They seem to really know their business. They were very helpful. I’ll definitely do business with them again.

The liners were a perfect fit and look great inside my Malibu!

Easy to order, fast shipping, genuine GM parts.Excellent! Thank you

Fast professional service and Michael who works online ordering is great, also prices are second best online I have found

The team was very friendly and help me to fix some of my own mistakes when I ordered the wrong part. A GREAT place to get parts for your GM vehicle!

A+ service. Had to order a replacement mirror for my car and they had it in stock and shipped it on the same day. Prices were lower than the competition and use their shipping promo code to save on that as well. It was the simplest and easiest way to get this replacement mirror.

Ordered parts for an 02 trailblazer. Parts came quickly with confirmations during each step of the process. Got everything I needed for $300+ less than my local dealer wanted shipping included. Would definitely use again.

Easily ordered parts for a 2008 Trailblazer, confirmation emails at each step. Parts shipped same day that I ordered and delivered with a final parts + shipping cost at least 30% lower than my local dealer wanted, plus I would have to drive to the dealership. Will order again! A+++

These guys are so easy to work with! So glad I found them!

Fast, awesome, and spot on service! Would definitely order from them again.

Fantastic communication to insure correct part. Fast shipment.

I ordered rear floor mats and a cargo mat for my Tahoe. The picture shows it should cover my cargo area, however the description does not give dimensions. The rear mat fits fine, but the cargo mat did not fit. After multiple calls and emails, they sent another cargo mat that again was not designed for my car. Ive sent both cargo mats back and requested a refund. Their customer service is terrible. They have not emailed or called me back regarding my refund. I absolutely would not ever order from them again, nor would I reccomend them. I originally placed my order on 12/21/15, and sent both mats back weeks ago, and Ive not heard a word from them, nor have I seen my money returned!!

10 days without response, after contacting many times finally they returned on an open case through paypal, unhappy with the service though prices are the best.

Updated review!Despite issues, GMParts club cameThough and resolved all issues!I have been ordering from them and you should too!They are trying hard to make it right every time!

Ordered replacement mirror glass and delivered same. Easy to install and way cheaper than having someone else install.

Normally if i do not have anything nice to say i wont say anything, however this Chevrolet dealership who claims friendliness was not to me. I got clipped on the roads taking off my passenger side mirror on my Cjevy cargo van which left me with a bad sitiation because of rhe blind spot. So i immediately got to this dealership and bought the mirror. I needed a tool to put it on...just 3 nuts is all less than a couple of minutes to do. I asked and asked and got bounced from one person to the next without resolve or even considerate consideration. Nothing. It certainly isnt about money i mean i overpaid for the part by going to the dealer, theyre Just not As friendly as they advertise. Im now going to use the force hoping i dont hit anyone on my passenger side to go look for a 3/8ths in wrench. I would have even paid to have then put it on, but that wasnt even an option for me here at not so friendly Chevrolet....# unfriendly update..... the autozone a mile away loaned me the tool to fix my Chevy express cargo van.... so much more friendly than the dealer!

Parts arrived on time and in perfect shape.

Been using them for a many years now and they have been great!

Sent product as described and fast

I ordered apart and it took them 30 days to even get the party in. No telling how long for it to be shipped too me. I was never even notified of the order status. The parts tech that answered the phone seemed to be completely lost when i asked for information. I will not use them ever again

Good place to buy from

Easy, fast, courteous

Was looking for parts

Sometimes we choose to buy parts elsewhere in reference to the price, but here the parts are excellent compared to the so-called fiberglass ...