As always friendly helpful staff. Store was clean, neat and well stocked. It is a little more expensive but close to home for a quick run to the store.
The location was super convenient for me at the time. I purchased a lot of nonperishable items. The store was not the cleanest grocery store that Ive been to, so I dont plan on going back. I checked the expiration dates on the items and purchased what I needed. The staff was very helpful, I asked more than one person where specific items were and they all sent me to the correct area.
I ordered a specific type of cupcake frosting design and whoever the baker is there nailed it!!They were the hit of the baby shower. Thank you so much for a good order a good pick up and delicious cupcakes!!!🥰❤️
I have always loved this location. My dad opened this store back in the 70s, and I worked there for a few years during high school. The store is pretty clean, and the employees are friendly. The only complaint I can think of is there is almost NEVER enough cashiers.
What is going on with the meats here lately?! In the past week, I have had to return/throw away Perdue chicken cutlets, giant brand turkey wings, steaks and ribs. I went tonight and the amount of visibly bad meat is disgusting, swollen packaging, discolored red meats and ground beef. The ones I bought were not near expiration or clearance items. Horrible!Update - one week later. The manager, Ronnie reached out and gave me a gift card for the money lost due to all the poor visits and meat we had purchased. He was very nice and understanding, thanks again Ronnie!!
Havent shopped in Giant Food in decades. Now I remember why n Ill never spend another penny in any Giant ever again. Poor service, overpriced....
It stinks in here… very badly everyday. Nobody wants to smell that from a place they buy food. Very nasty.
Always a great place to Shop. Well lit and clean. Great selection of produce always Fresh. Clean parking lot, carts in their place. Been to other Giants in the area and this one is by far the best.
Competitive pricing with a friendly staff. Check out service was quick and convenient.
I was able to get the Vaccine without trouble. There was no problemsThe service was excellent. 🙏😷
Nice and clean and great selection of products.
Went to this location to use a gift card. Store was well stocked. Yes, I got lost a bit but thats how you learn where everything is. Great selection for curly hair products, which were on sale too! Cashier was a sweetheart and her hair was rocking! Will come back when in the area.
Always had easy check out but today was frustrating..... Good customer service ☺️
Located at 4309 Dale Boulevard Giant offers a wide variety of items that tend to be on the higher side when compared to Walmart, Global and Aldi in the area. They cater mainly to the American culture which is shown in the population of consumers. They do not carry many foods from other cultures hence the need for multicultural stores like Global. They accept credit cards. They do offer coupons and a Giant card that they claim to assist customers to get discounts. I do not see any evidence of this as my bills are higher at Giant than other stores. They tell customers to log on and let them know how they are performing. The odd thing is I have never heard of anyone winning 500 dollars from them. The store is clean and service is satisfactory. Giant has Western Union for all who desire to send cash home. Great parking for all types of motorists Overall- a fairly good store
Great customer service.
Always a great place to shop
Giant offers early hours to seniors during this covid period, thankfully. Store is well stocked with great value on the groceries I needed. Even picked up a Christmas ham at .97 per lb. Felt safe shopping there at 0615 this morning.
Clean, well stocked, with good help. Jalen front end manager that night, was as helpful and gracious as she was gorgeous!
The store has really gone downhill, the cashiers arent as friendly as they used to be and the store just seems very dingy
Love this place, always good deals and great service.
Went to giant to buy friend a googl play card and when friend tryed to redeem it. It sayed already redeemed in a different account. So looks like Giant Foods is selling hacked Google play cards and they are profiting from it or they have no idea those cards are already hacked. So I lost $200.If anyone else have had this problem let me and everyone know so they can be aware of hackers.
Convenient, clean and friendly staff.
Place is well stocked and the staff is nice.
Love their 🦞🦀🦐🦑seafood section. Better then Walmart.
What can I possibly say? As a venue, it is not terrible. But again the patrons bring down the experience. As shown in the picture, someone is always parked illegally at the yellow curb. Why? If someone is being dropped off, then let them out and park appropriately. But for patrons to stay at the curb, they create an unsafe environment. Once you are safely inside, it is relatively better than most. The employees are pleasant and adhere to the lane markings and most of the customers do the same. And they are usually well stocked.
Fruit can be iffy dont trust the meat at all sales are awesome
I wasnt the store today and the person who was helping me with the gift cards was very helpful in the beginning the gift card from giant was not working but she took the extra mile to call the manager and help me I really appreciate that. Thats what I call a great customer service thank you for everything you werent the greatest
I went there to pick up ice cream and kale. I had clipped of 50 cent coupon and was disappointed when I found out I had to spend $25 in order to get 50 cents off the ice cream.
I enjoy shopping at this location, however the same items they sell here you can usually find elsewhere for a lower price. When they have specials is when I would recommend to visit. Also, adding your number to their membership list can assist in discounts when you apply it to your purchases if you remember to add it prior to purchase.
Good store,prices are to high, but the staff is professional, like other stores they still have problems with product availability. I still enjoy the proximity of the store to my home.
Great Savings
This store is a lifesaver! I had no problems in buying toilet paper, paper towels, disinfectant wipes, meat, fresh fruits, and other necessities during the quarantine. People are keeping their distance and wear masks. Store associates are knowledgeable and very nice, especially Nancy. Thank you, Giant!
Cant find people yo help with heavy items. But found what I needed.
Love to shop there!!
The lady working at the customer service desk helped someone through a very difficult and time consuming(in comparison to my request) money transfer, they both happened to be of the same ethnicity. She looked at me multiple times seeing I had a small check in my hand that I was wanting to cash, so when I got to the counter and said Id like to cash this check please I didnt expect there to be any problems with such a request. Only for her to bold face lie to me and tell they dont cash checks, so I said oh you dont cash checks? Theres literally a sign right behind you that has your check cashing procedure on it, and I happened to have worked for Giant in the past so I know they cash checks, to which we stood firm in her lie that they dont cash checks, after seeing the different attitude and commitment to customer care I got in comparison to the prior customer I am needless to say not pleased with this Giant
So I ordered a cake from here and the woman at the bakery said she ran out of blue icing to spell “Happy Birthday Dad” and it ended up being two different colors and it looked like trash, like she was rushing, or didn’t have time to write it neatly. Anyways it ended up saying “Hoppy Birthday Dad” it sucked and I’m never buying a cake from here again :)
I always enjoyed shopping at Giant. Unfortunately, the Giant that was close to me closed. Giant had really good sales and the prices were reasonable. The store was most of the time clean, though they did need to work on the bathrooms. They always had a good selection of items and their meats were ways very good. I dont know what they are like now since the store I shopped at closed.
Always have a good experience here. I think theyve handled the pandemic well and have remained well stocked, with the exceptions of the obvious impossible to get items. Overall, Im very happy with Giant and shop there routinely.
Great quality product
Not bad, Giant has stepped up their game. Im impressed 😁
I like the fact that they have employees wipe down the self-serve check-out pods after each use and very courteous. Good Job!
Well stocked and friendly staff.Pharmacist very helpful.
I love to shop at giant because most of their fruits and vegetables are organic. They disinfect after every customer, and take note the number of shoppers inside their store.
Everybody working there are friendly and nice.
Thank you. It was great. My cashier was great too though I forgot his name. But he could give lessons lol
Mann...that store Giant on Dale Blvd. is so professional and efficient...
Most of the time when I have visited have been great. Today was a bit off. Our cashier was mitte interested in talking about his hobbies than scanning my groceries then made unnecessary comments about my total. It should not be a cashiers job to judge what I buy or how much I spend. Completely unprofessional. I doubt I will shop here again.
Always very clean and organized. Great staff. Good brand choices at the deli.
I love Giant Food in Dale City. Many items are on sale every week. A clean store and well stocked with fresh vegetables. Two thumbs up.
I like most things about this store. Its always clean and well stocked. My only complaint is the deli. The workers are extremely nice, but i find that my time at the deli counter is guaranteed to account for 20-25 minutes of my shopping time. Often there is only 1 person working in the deli, and they are always doing something that prevents them from attending to you when you walk up. (Most times they dont even look up to see you).
Store always clean and stocked. Pharmacists help always rude goin to turn into corporate.
Staff is the bomb, very helpful and friendly
Nice place to shop
Well stocked with lots of choices. Vegetables are always fresh with good selection. Convenient location.
The store is always clean, fresh produce, and the associates are always friendly!
They have the products that I need, and the employees provide great assistance.
Ok. Are și Restroom!
Always have what I need, be it groceries, prescriptions, or things I have to have to get through a normal day!!
My mother was robbed of her wallet last year 2018 and it contained her drivers license, insurance, credit cards etc. My mother is disabled and walks slowly. Nobody from Giant was there to help her and when we asked them to report to the police they did nothing. We asked them to review the security video but giant did nothing. My mother lost her independence that day. She is leaving in fear. Dont shop at a place that doesnt help loyal customers.
My shopping experience with Giant Food Store is always pleasant an d friendly.
Love shopping at giant food store
Friendly Neighborhood Grocery Store. I have shopped here for 25 years. The store has its ups and downs with employees and managers. Still the most convenient grocery store for quick trips, and produce is well maintained.
Lot of people walking in without facemask
Don’t like this place. Armed Guard out front. Parking lot is designed weird for now reason. Getting out of the place back on a main road takes forever. As far as the inside, dark, old looking, always only have one person at the register. I’d recommend going to the one a little further down the road.
Enjoy shopping at giants. Very reasonable prices. I can easily find everything I need in one location, plus they have a good pharmacy. Employees are friendly and have good customer service.
Customer service was on point. Love it. Woukd recommend to everyone
Always friendly service!
Nice place to shop. I enjoy shopping here
The place is always upto the standards. Sometimes the items are not where theyre supposed to be. But I assume thats how the grocery store setups work.
Typical grocery store in an old complex. The employees are pretty nice. The store manager did ask me if I needed help while I was in the cereal aisle because I was looking for a specific cereal, which they dont carry. He did talk to my 12 month old daughter and said how adorable she is and got her to laugh though. Their produce is pretty fresh but shelf life depends on what you get. Their meat selection has gotten much better over the past few years. I wouldnt buy seafood from here though as they dont have a counter and the meat department runs it. They have a decent selection of baby foods and products as well. Its a very old store but it has most of what I need and its only 5 minutes from my house. If youre looking for a bigger and recently updated Giant Food, or shopping experience, Id suggest driving 5 minutes up the road to Mapledale Plaza. This one does however get the job done.
I really should visit this store more often. I do not know why it fell out of my daily routine.
The store has changed up a bit since I started going there. They seem to have more options in a lot of areas if the store. The sales are pretty good when they have them, make sure and bring your Giant card or apply for one and it at the customer service to get the sales.
The pharmacy clerk is rude and unprofessional if you accept a job in customers services you are signing up to deal with all different people of different race religion and people with disabilities!!!!People with disability deserves the same respect!!! Just becauseA person looks different,It doesn’t mean you should treat them any difference!!!!
Giant is a good food market to buy fruits vegetables and meat/ poultry products. The staff is superb and they work good and have good attitudes. Only complaint is the self checkout almost every time you use it there is usually an issue but nothing to serious or bad. The general area if there it is located is in a good area and has a nice parking lot to park alot if cars. If you need good steaks and baked goods giant is a great place to go to, in order to satisfy your food needs and also not to mention the pharmacy is superb very great place 🤙
Pretty good deals! No fresh seafood or butcher at this location.
Theres a pretty good selection. Some of the cashiers are more interested in their phones or personal drama than checking you out but theres self check out so that can be avoided. Theres also a security guard at the front which is unnerving but Ive never seen anything happen there.
Pharmacist was great and took time to answer my question s
A bit high on prices. Overall good though.
Clean little giant
Giant has Campbells Vegetable Beef Soup that I had a very hard time finding elsewhere.
The store was very good and clean. The people who put items on the shelves were very helpful. Definitely going back to shop.
Lots of good produce. Clean and great staff. Love the ready made salads. Always well stocked.
Im giving this Excellent based mainly on the floral department. I would recommend anyone go visit Christina at the floral department for all your occasions. Shes a pleasure to work with and takes great pride in making sure youre completely happy with your purchase. She even follows up with you after your event(s) to make sure you are completely happy with your purchase and service. You will not find a more friendly and caring florist than Christina. Shell take care of all your needs and she goes way above and beyond for all her customers. Go see her and I guarantee youll keep going back.
Great found what i looking for
Great prices and very helpful staff. One of the better grocery stores in the area that has a wide variety of items.
This store is conveniently located (between Dale Blvd and Minnieville Rd), but it could really use a remodel. Shelves are well stocked, with a nice selection or items and decent produce. Bakery seems alright, with a limited amount of fresh artisan breads, bagels, muffins and sweets. Deli was a bit small and kind of sad looking. I really like the self check-outs, which speeds up time as compared to the Safeway around the corner. I also like that they have a salad bar, but it is a bit pricey at $5.99 a pound, which is a nice option for a quick and healthy meal.
Good locations and has a variety of fresh items, friendly associates.
I cashier, 4 people waiting in line, self scan nit open, the front end not in a hurry to get people checked out
This is definitely a good giant they usually have everything in stock I have somewhere to go every time for my scentuals and if I want to get a little extra here in there then they have that in there as well. If you need a Dependable grocery store this is the one
I hate this Giant. Smells like bad meat. Some portions of the store seem and feel like a after thought. Check out is uncomfortable.
I have always liked giant. The produce is great. The store is well organized. They usually have what I need and the staff is polite and helpful.
Good selection and good deals on sale
Excellent
Very clean and well stocked with great customer service.
Easy to notice place that provides a wide range of items. The store is nicely laid out and each week you can typically find the items you want being on sale.
Like this store
This Giant is okay. The lines move reasonably quick and the customer service is decent. Management does a decent job of ensuring everything is clean and organized.
Good local grocery store, but some of the aisles placards are mismarked, making locating some items a little challanging. But the staff is very knowledgeable about where everything is located and are very friendly.
Same as always busy and crowded.