user
Pete & Sons Auto Repair
1001 Breuckman Dr, Crown Point, IN 46307, United States
Appearance
Pete & Sons Auto Repair
Comments
Ci
Review №1

They were so so helpful! My car started to overheat, they explained in great detail the possible causes and what was needed to fix those possible causes. They made the time to help even as they were ready to start closing for the day. They will be fixing the actuators on my car doors. It is easy to tell how as a business they care about my car and as a family they care about the customer through time and explanation. They are trustworthy and they do a great job. That is something that cant be said about all automobile places. I highly recommend them.

Da
Review №2

They are very detailed orientated and meticulous. They also use the very best parts. The ones used on my car were OE parts. They also took the time to explain to me everything that was done, and they showed me the old parts that were replaced. They also have the best warranty 3 years/parts and labor. They also gave me a ride home when I dropped my car off and picked me up when the car was done. In the end. You get what you pay for.

Je
Review №3

They didn’t even get a chance to actually look at our vehicle, but we know it was the transmission. We were waiting for our original made appointment and had it towed there after getting stuck on the highway. We decided this mechanic was not a good fit for us based on their prices for a rebuild vs new. When we stated we would get it towed elsewhere they proceeded to charge us and when asked for what they said, “We had to move it from where it was parked.” We were greeted with a morning automated texting saying, “Thank you for trusting us, how did we do?” Since you want to know, I think your business is poorly run. We picked the company based on overall reviews ourselves, I thought this information would be useful when choosing your neighborhood mechanic. Proceed with caution and know your prices.

Da
Review №4

Always a pleasant experience! Everyone I talk to is professional and knowledgeable. They take appointments and are realistic about when they will complete a repair. And the system they use to send texts about the status of my car is amazing! Best shop in town.

Ma
Review №5

We always bring our cars to them for any repairs. They will always get us in asap . No problems with the repairs that theyve done. Cant say anything about prices since I dont have any to compare with.

Ca
Review №6

Super nice guys. Efficient and quality service.

Sh
Review №7

Had a issue...fixed and satisfied!! Love neighborhood repair shops!!! No bs, straight forward!!!

OP
Review №8

Had noise coming from front end of Armada. After two visits and over $1000 the noise is actually worse.Now I have to take to a different place and spend more money.

ju
Review №9

Very friendly guys. Had engine oil leak - they fixed it and did my front brakes and few other things to my Jeep that was needed. Was great service - definately will be going back when need more service done. Fair price for all the work that they did on my jeep.

Th
Review №10

Called Pete and Sons in the morning, they said they were busy but would work on the issue with my driver side rear tire in between jobs. They called 3 hours later and said job was done. Very professional, very reasonable prices, they DO NOT try to take advantage of people. Honesty, integrity, knowledge and pride in workmanship. Thats how I describe Pete and Sons. Have used them several times since I moved to the area and will not use anyone else!

Su
Review №11

We thought we had a wheel/ujoint issue. Pete & Sons took it in and could not replicate the noise. ( We cant either!) Trustworthy auto repair shop. Thats why we continue to take our cars to them.

Ha
Review №12

The team was able to get me in asap and fix an immediate issue I was having. Very professional, friendly, and great value

Wh
Review №13

Great job and quick turn around, Received emails and text messages on the status of my repair which is great feature. Quality work!!

Ry
Review №14

Pete & Sons were friendly, professional, and efficient; they helped me in replacing two tires (with bulges) and got me back on safe wheels the next day.

Ja
Review №15

Excellent service, great people!

S
Review №16

Pete & Sons has proved to be honest, professional and the best mechanics in this area. Hard to find that in a shop these days. My husband and I will continue to use them for our vehicles and refer friends/family to them!!!

Br
Review №17

They are very professional and quick. Took my vehicle in at night and the next day before they closed it was repaired

Da
Review №18

Staff was professional & courteous.

Ri
Review №19

I dropped my car off to have the A/C checked and it was repaired, ready and working very well the next day at a reasonable price. I particularly liked getting text updates on the status of the repair. This was my first experience with Pete and Sons but will not be my last. I will tell others about the positive experience. Thank you P & S.

Al
Review №20

TOTAL SCAM ALERT!Be sure to have a second opinion and someone review their quote!I dropped my car off to have the A/C looked at. Pete quoted me $1700.After sending the info to my mechanic friend (out of state), as well another local shop, items were found that simply did not make sense to replace.I called and told Pete. Id like to pick up my car to have over the weekend, and to think about it.When we went to pick up the car the rude lady at the front, told me it would be $98 for diagnostic fees. There was no mention of fees upon drop off with front desk.There was no mention of diagnostic fees when scheduling last week.There was no contract to sign.There was no mention of diagnostic charges the SIX times I spoke to Pete today on the phone.I told Pete I did not have $98 because I wasnt aware there was a fee.They would not give me my car until I called the police.This place tried to scam me on parts.I declined.They tried to charge me $98 for looking at the car, then refused me my car.That is NOT legal.

da
Review №21

Petes shop does work that you can trust as far as fixing what is wrong, but you shouldnt go there if you expect fair prices. Our daughters engine light went on and her cabin air filter needed changing. He charged $28.00 for a new cabin filter that can be purchased fro about $20.00 on the high end. Also, the labor charge was 40.00. If you dont know anything about cars, that part takes fewer than 2 minutes to take out and snap in. YouTube it, you will see. At oil change places they take it out to show you it, then put it back if you dont want it FOR FREE. The other jobs we had done also were overpriced if you check online, but that was, by far, the worst. I hope Pete was happy with the extra money he got from me, because I wont be going back to give him further business.

Da
Review №22

Appreciate they provide quality service repairs and give you feedback and recommendations without being pushy. They potentially saved me hundreds on a used car pre purchase inspection. Money well spent spent! Yes some repairs on any vehicle at any repair shop can be expensive however I have always felt I have received a very fair price with excellent quality of service. Plus recently they found an issue with missing bolts from previous dealer repair while doing a basic inspection during an oil change. Kind of things they wont catch at a quick oil change place.

Ke
Review №23

Very professional and quick! Fixed my sons car in literally 3 hours same day. I trust them completely.

Ya
Review №24

Took in my ranger, for front end alignment and upper/lower ball joint replacement. They did a great job, and got it done quickly too. my truck sure does hold the road a lot better now. Thks Pete n sons

ra
Review №25

Great place, I have been looking for an auto repair shop to service my vehicles for a while now I’m glad I finally found this place they do great work at a reasonable price always very friendly and very knowledgeable.

Ca
Review №26

I can always count on Pete & Sons to provide the best time that fits my busy schedule. Up front diagnosis on issues with your vehicle as well as cost for repairs. Honest and fair pricing which is why many local businesses take their business to Pete & Sons family owned Auto Repairs.Serving the Community of Crown Point for 35 years!

Ma
Review №27

I took my older vehicle In because the Air Conditioning was leaking freon very badly.I checked around with 4 local places for costs to find the leak. Pete & Sons had the best price.I had the estimate to repair given to me and the costs were shocking. (This is not due to Pete & Sons, but merely the nature of auto repair costs). They gave me three options as how to fix the vehicle. He took the time to explain the pros and cons of every choice, which in turn, helped me make an informed decision.The total cost came in approximately $15 under what he quoted me. He also gave me a friendly and enjoyable ride home when I dropped my vehicle off.I thoroughly recommend Pete & Sons based upon my one experience with them. When I need another auto repair, I will definitely choose them again. Give them a try.......Thanks for the work, guys!

Do
Review №28

I trust Pete & Sons! They are honest and always do good work. I have had multiple vehicles serviced by Pete & Sons with a range of small to large problems; they always get it right. Its nice to pay a reasonable price and know youre getting top quality service. Thanks, Guys! Doug

Jo
Review №29

Awesome staff!Very helpful and informative.Another satisfied customer.

De
Review №30

First time at the shop. The atmosphere was clean, friendly, and inviting. Joe and Pete were knowledgeable, professional, patient and honest with their feedback. The whole experience was excellent and efficient! Will definitely recommend.

St
Review №31

Great service! They did the job quickly and at a reasonable cost. Communication is great.

pa
Review №32

I picked up some metal and glass in a tire. They got me right in and fixed the same day. Thank you!

ne
Review №33

Very friendly awesome owned family business.I would definitely use them again.

Am
Review №34

These guys are amazing. I brought my car in because I heard a noise when I push on my breaks. They checked it out and found that all my lug nuts were loose and the place I took my car to a few months ago didn’t pay attention to detail. The noise is gone and they were very nice. I appreciate their honesty and I’m glad I brought my car here.

To
Review №35

My wife works out In Crown Point close to an hour drive for me with a flat tire. I drove out there and removed the tire to have it repaired. Took it to Petes and they plugged a hole, charged me $25 and I went to put the tire back on my wifes car. That night when she got off work she called me to let me know the tire was flat again. So I had to drive all the way out there to pick her up. Next day I take her back to work and went to drop the tire off to get fixed AGAIN only to be greeted rudely and told I could drop the tire off and come back in an hour. I decided to take the tire to an actual TIRE shop only to find out there was a cut in the sidewall which is IRREPARABLE! Not sure how the mechanic that repaired the tire the first time couldnt find it because it was pretty obvious as soon as the other shop sprayed the whole tire with soapy water. Now Im out $150 which is understandable, but the 2 extra trips and lost days work Im out arent. Id have been more than happy to purchase the tire from them had they have correctly diagnosed the problem in the first place.

Ni
Review №36

Costed me $67 just to look at my truck, ended up realizing it wasn’t worth fixing so I got it towed and was told by the repo man they took out parts so I got payed a lot less then I was supposed to just to junk it. Rip off artists.

Ga
Review №37

Treated very nicely as a 1st time customer. Seemed a little pricey but done promptly and the brakes feel good!

Tr
Review №38

My daughter ran over a parking block and the car was making a terrible noise. I dropped it off at Petes and they looked at it within an hour with no appointment. It turned out to require only require a minor repair which they fixed that day. All this completed in 2 hours. Unbelieveable! They are efficient, honest and trustworthy. I highly recommend and will be back again!

Se
Review №39

Super prompt, reliable and very affordable. Fantastic place to do business with! Thanks Pete!

Ka
Review №40

Extremely satisfied with car repairs and service. Very professional and honest and kept me updated on progress of repairs. I highly recommend and will definitely use again.

Ro
Review №41

Did the job sooner than expected, for a fair price. Nice people, too. Very pleased.

Kr
Review №42

I have an old van-2004 that couldnt pass emissions. They got me in within a week and had the van done in a day. I feel the price was fair and that Pete was honest. He explained what I will need in the future and didnt trump up the costs now. I will surely be back with any other vehicle needs for our family.

Je
Review №43

Great family owned business. Nice people and very helpful. I’m thankful for places like this.

Ch
Review №44

Great experience! Would recommend! Thank you!

Br
Review №45

I had my 2008 Ford Fusion at a local tire shop and had them check a low heat condition during a tire rotation. They wanted to replace a water pump etc... totaling over $1000. I had a positive experience with Pete and Sons before so I decided to take it to them for a second opinion. He explained that the water pump would not necessarily point to the cause of the condition and the car wasnt showing any signs of overheating. They found the heater core to be clogged. They were able to unclog the heater core for a mere few hundred dollars saving me a ton of money. They could have just agreed with the other shop and soaked me for a new water pump but they were honest in their assessment and recommended approach to the repair. Pete and Sons will have my business from now on.

Nu
Review №46

Quality work was done quickly. The staff was courteous, friendly and attentive! 😊

St
Review №47

Always receive great service every time I come to Pete & Sons.

Ro
Review №48

I like Pete & Sons auto repair because I believe they are honest and do good work. They never do more than is asked to do unless they inform the customer first and explain the problem.

Se
Review №49

Amazing staff and very fair pricing. Pete is very knowledgeable and his shop does great work. They are the only place in town we trust with our vehicles.

Mi
Review №50

They are always available to help and diagnose your problem . They stand behind their work. I trust them more than the dealer or any other repair facility.-- a part that was a manufacturers defect went bad 3 months after initially installed they fought for me with a manufacturer and covered the whole cost including labor.

An
Review №51

Had another good experience with this business. Great customer service and quick repair. Would definitely recommend them!

Bi
Review №52

Pete & Sons Auto Repair have always done right by me! Good hardworking family that stand behind their work. If there is a problem after the repair theyll take care of it and if you have no one to pick you up theyll run you home. I own Billy Os Dynamite Music in Griffith and I know how it is to run a small business and their customer service and work is why I keep coming back!Billy

Ku
Review №53

I have been coming here for years. Great service, fair prices, and a quick turnaround. I know my car is well taken care of. I will continue to patronize Pete & Sons.

Ed
Review №54

Great workmanship, prices are great very easy to get into. And they are very very honest I will continue to bring all of my vehicle there for service.

Ly
Review №55

Honest people, great service and very reasonable prices.

Jo
Review №56

They did a great job

er
Review №57

Great honest service every time I go there.

Th
Review №58

Used Napa Easy pay card for repairs here. Making payments interest free! Pete is a real nice guy, honest. Doesnt charge for repairs you dont need.

Ch
Review №59

Very rude over the phone. Short, angry answers and they speak like they dont want your business. Which, needless to say, they dont need to worry about it

Su
Review №60

Pete & Sons have repaired our vehicles for years. They are always efficient, fair, and do a great job. This time was no exception. I recommend them to everyone.

Ba
Review №61

Very knowledgeable, very reasonable, and very friendly. The best place to go when you have car problems.

Br
Review №62

Excellent service great price done quickly super happy

Ch
Review №63

Wanted 50.00 to change a light bulb

Je
Review №64

Extremely professional and high quality service

Er
Review №65

Great Service! Very professional!

G
Review №66

Work was done quickly and cheaper than quoted.

Br
Review №67

Its hard to find a good honest mechanic and I suggest you keep looking. I needed front and back pads and rotors on my 2012 Volkswagen Golf R. I called Wednesday and was told they could handle it by the end of the day. A few hours later I received a call saying they couldnt get the parts that day and would have it done by Thursday and parts would be half the price of the Volkswagen prices. Quoted at $850. Ok, fine. Thursday I called at 3 pm to check the status and they informed me that parts had come mislabeled the mechanic was test driving it and were unsure if tsey could finish it by days end (5pm). Called back at 4:45 saying that parts had to come from Volkswagen and it wouldnt be ready til Friday. Got a call Friday at 8:30 am half an hour after they opened to tell me that they had finished. The price I paid was $881; $31 more than originally quoted for the half price parts. Out of curiosity I called the VW dealership and was quoted ~$800 for the same work; which I am sure they could have taken care of in a days time. Having told them how unhappy I was with my experience I was comforted by Im sorry you feel that way. and unclear explainations of which parts cost more and why it took more than the day I was originally told.Its my fault, I should have taken it to the dealership.

Ra
Review №68

Great service at a low cost

De
Review №69

Aaron has the Civic running better than it ever has

ed
Review №70

Very fair prices and they stand behind the work

An
Review №71

Very knowledgeable, honest, and timely repairs.

mi
Review №72

Great job guys! Thanks

Ka
Review №73

Always satisfied with their work and service

Ke
Review №74

Always quick and courteous service. Fixed right the 1st time.

Cl
Review №75

Great service

TR
Review №76

Always great customer service and honesty from Pete at Pete and Sons

Bi
Review №77

Reliable work, honest, can be trusted...

Sh
Review №78

Very through and fast

Cl
Review №79

Pete & Sons Repair is a pleasure to work with, always clean, prompt and courteous!

Sh
Review №80

Fair price honest work

Ce
Review №81

I always get my car fixed here.

Sa
Review №82

A+++ as always

Ch
Review №83

Great service. Very cooperative handling client from out of town. Thanks for your help.

Information
28 Photos
83 Comments
4.5 Rating
  • Address:1001 Breuckman Dr, Crown Point, IN 46307, United States
  • Site:http://peteandsonsauto.com/
  • Phone:+1 219-663-1484
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Car inspection station
  • Mechanic
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations