Bad customer service, felt unwelcome. Visited store last night before they close, just to check a price on a grill thinking about to purchase. Soon as I enter the store the rude cashier let me know closing in 10 minutes. I know what time it is, I saw your hours how rude!!! I own a business would never say that to a customer. Will never visit this store again, also there was a price on the grill that had expired on the September 6th poor management. Shop rural king there the best!
Large store, those that work there were kind and helpful. Easy to find things, I feel the prices are fair.
I love this store 😁 wish they had a bigger variety of dog harnesses but over all its a great store. Theyre very helpful and friendly. I would choose tractor supply over rural king any day!
I have gone to this store many years. But I think the service is going down. When employees can’t be bothered to fill a propane tank what follows?
Will not order online again. I ordered 5 items online to save time when I got to Tractor Supply Co. I was just going to grab it and go. I went inside and told Brittani I had an online purchase. The only thing she said was it will be a while there is 3 people ahead of you. I said okay I have never ordered online before do I let the loader know Im here. Brittani didnt assist me in any way with an online purchase and did not explain how to receive my items. I said okay I will just go outside and park in the curbside pickup and call the number. After I parked and called the number (even though I wanted to pick the items up inside). It took 38 minutes to receive my items. It was not at all the loaders fault she had 3 people ahead of me. I only ordered online to save time and that was not the case so if your in a hurry do not order online. I was almost to the point that I was never going to shop at tractor supply co. again, but as the loader got my items she apologized and gave me a 10% off coupon for the next visit. If she wouldnt had done that I probably never would had been back. Crossville Tractor Supply Co. needs to hire more loaders. Thats my recommendation.
They are farm based people and they are really nice to people! I really recomend goin here. They have a great clothing section!
They have a dog wash station! Friendly staff clean well stocked store! I buy all my pet supplies ( dog and cat food 4 Health brand only sold at TSC). I love their gardening and hone decor also.
Fair prices. Love this store
Staff are friendly and helpful. Good selection of dog foods that we like. Good selection of large tall clothing at reasonable prices.
Very friendly & helpful employees. I found EXACTLY what I needed at a great cost & was on my way quickly.
Very clean and nicely organized. Very friendly staff and I definitely got everything I needed.
This is a great farm supply store. The manager and the employees are very helpful. They have always had time to help me get what I need. I highly recommend them!
Cheerful. Helpful. A Crossville landmark . Well-stocked with useful items & clothes.
Quick and convenient for picking up a hardware need. The staff are friendly and somewhat helpful
Rating updated. I ordered a pressure washer online period was told come pick it up. But wait the pump is missing . How can you get a pressure washer with no pump oh sorry we cant order you another one we have three in the store period will give me one of those its missing something too but we cant order you one. Store has gone downhill in the past 2 years
Employees are friendly. Store is neat and clean. Pricing seems to be very reasonable.
Very clean, employees where a lot of help, & had good selection.
I really like this store. Especially if Jimmy is working. He is always helpful.
Dont waste your time. It took 3 trips last time to get an Argon exchange. Waited 15 mins today and still no one capable of ringing up or exchanging an Argon tank.
Great selection of items whether looking for pots, clothes or farm or animal supplies! Very nice staff & GREAT DEALS!!!
Pretty good store. A lot of variety, but not gigantic.
Love that we can order items cheaper online to be ready for pick up at the store.
Love this place your animals can go in too....
Nice people. Very busy helpful.
Awesome, got what I needed in an out, Jimmie was helpful as usual..Thanks
Staff wearing masks. Very helpful. Always offer to take my purchases to the car for me.
Always go here for the self serve pet wash.Its great!
Helpful and friendly employees. Love all merchandise and excellence in variety and quality.
I really like this store I usually find some good deals for our 4 rescues and the people who work there are always friendly and helpful 😊
Employees very helpful, friendly and tractor supply has the things that we need in stock
I love this place the staff are friendly and very helpful. I shop there for my dogs, chickens and the yard.
Tractor supply is a great place but prices can be a bit high.
Bought a $2,200 compressor on 6-1-20 with same day delivery and have still yet to see the compressor delivered. Was told they could maybe get it here by Friday. Called the district manager on his cell phone and left a message and still no response. Spoke to customer support with no guaranteed delivery date either. I should have went to Rural King.
Very helpful, had fun shopping for deals
I got just what I needed for my son for Christmas 🎄.
Friendly staff. Clean and organized store.
I went there for a bale of straw. They had compressed bales of straw, which was even better for the application I needed it for. Theres a little of everything in this store, and I saw a sign that they even have a do-it-yourself dog wash station now, which Im looking forward to trying out! I think the sign said it was $9.99, which seems reasonable, especially since I think that includes shampoo and towels, etc.
Good customer service, clean store, good prices, and great location. The employees did seem a little stressed as a few of them were doing the jobs of two people, but I can say that even with seeing the stress they kept a great, can do attitude. Please hire a few more people so your current employees dont have to overwhelm themselves between working inside and outside.
I have shopped Tractor Supply for a few years, great store
Good selection of nuts and bolts.
Fair prices and pleasant employees happy to help. Not only do they stock nearly every item a consumer is looking for but now have do it yourself dog bathing. Clean stations await.
Nice store and selection of items and farm supplies. One thing I noticed is you need to be observant when entering and exiting the store front entrance, the parking lot vehicle travel path is pretty close and they very often dont obey the stop signs.Overall a nice store.
They tend to be slightly more expensive than anywhere else (and Im speaking about TSC as a franchise). I love that they sell bolts and nuts by the pound.
Everyone is always helpful.
Great friendly service.Thank you.
I was pleasantly surprised with my visit to Tractor Supply. Normally I hoin and get stuff and check out. I was unfamiliar with this store and wasnt sure where I was going, but I wasnt in the store long before two female employees asked me if I needed help finding something. One of them told me that what I was looking for, could be found in one of two locations in the store. She took me to both to ensure I found what i was looking for. I found the product and went to the checkout. The lady at the checkout was just as nice as the first two. Overall great experience.
After all the years I finally discovered TS. It is the best place to buy 👖, great selection. Another thing is nuts and 🔩s. You dont have to pay for a whole package when you only need 1 or 2. They weigh them and sell them by the pound! Just how great is that? 😎
Every one that works there is very nice and helpful
Clean store but cashier I was disappointed used her mouth to wet fingers to open bag for merchandise should have had sponge water cup close she thought I didnt see it but I did when her back was turned to me would have got 5 🌟 with covid lucky got 3
Very friendly, clean and prices reasonable.
Great supply of a little bit of everything
I dont feel safe when employees dont wear masks or wear them properly.
People are so nice and helpful. When tractor supply didnt have one item I was look the person that was helping me told me a good place to get it.
This store always have what Im looking for.
Dave was a lot of help! Awesome customer service.
I love Tractor Supply stores and this one is another good one. The clerk was very friendly and provided fast service, and the see is typical of Tractor Supplies everywhere. Whats not to love?!?
Always enjoy going. The people are great. We have a couple of favorites and we are always greeted warmly,as if we are family. It is a nice change from some stores
They have med size milkbones where all rural king carry are large milkbones
Pick up and go was great
They are always friendly and helpful.
Found some cute Christmas gifts! Lots to choose from, great prices, and coupons to use next time!
Pricey but they have some things you cant get anywhere else around town.
Very reasonable on their propane.
Had some great deals today. There was an animal shelter set up inside the store today. Had some of the cutest little dogs and cats. Please adopt from your local shelter instead of buying from a breeder. The adoption fee is so much less then the price you pay a breeder.
Just not south nice people at all.
The shelves looked very bare. I guess because of covid-19
Worse place I have ever visited prices too too high and if they could they would charge you for just walking in hard to believe they still have the doors open and dont think of having them to do any work on anything you own if they touch it they will charge if they dont do anything. Find a shade tree person to fix your problem wouldnt or couldnt be as bad.
I have generally come here to have my propane tanks refilled. It has always happened the same way. Step inside and let the cashier know, he/she says someone will be right out. Go stand at the gate for 10-15 minutes until becoming frustrated. Go back and tell them again, whereupon they apologize and say someone will be right out. Go wait another 10-15 minutes. See the pattern? This was the last time Ill go through it. Pretty horrible customer service every trip.
Tractor Supply is one of my favorite places to go. Theyre a little on the expensive side, but its worth it. They really do carry some quality items such as shirts, pants, and really neat little knick-knacks. But I buy all my bird seed, deer corn, and other food for the animals that I feed.........
They are always nice and courteous. They will load into the car if needed and are always so pleasant to work with.
Good price on birdfeed
I love all of the tractor supply stores that Ive been to its the only place that I get what all my dogs need I also get my propane from these stores plus other items the prices are great they usually have what I need or want I will continue to buy these items plus other things from tractor supply but the one in Jamestown tenn is still my favorite fantastic people that works there Thank- You Tractor Supply
Great staff dog friendly
I bought exactly what I needed and was out quickly. The staff was very kind and willing to help with anything.
Great place for a variety of items. Awesome people and fair prices.
The parking lot isnt ideal. The front doors open onto a busy main shopping center route. Good store though. Helpful employees.
Store is great. I can find what I need for my animals. Workers are wonderful and try to help you.
Has a great selection of pet food at great prices.
Seth was very helpful and had put a tool box in the back to hold it for us to look at. He took time to answer questions when we arrived to look at the tool box
Best Tractor Supply Ive ever been in. Roxanna and crew go above and beyond to help find what you need.
Love their shirts
I get all of my cat litter for my animal rescue here. I appreciate the prices as it makes it more affordable to help the animals. I also get my goat supplies here and they usually have everything I need.
I loved this one. Very well organized and helpful staff.
Awsome staff
Thank U,thank U, helped me find the rite med for my little pooch ! Oh did I say Thank You !
Always find the shots and wormer for my pups and horses. Almost everything I need.
Best customer service of any tractor supply Ive ever been to
Great service and very friendly staff. Beats rural king 10 to1.
Good place to pick up items for a farm, but the chemical smell is very heavy in the store
It was GREAT . workers were a Great Help Thank You Rick
I bought something online & was able 2 pick it up at customer service (in the middle of the store) the same day. Cause they had it in stock. I just thought that was the kewlest !
The customer service was horrible at the store. They were rude and short with my husband. Later called the same store and same thing. Wouldnt even look up the part not look on floor. Called cookville store n was very satisfied with customer service!!! We wont be back to Crossville store ever!!
They have rearranged most of the store..it looks nice..but have to get use to looking for things in a different place 😉
I go there to buy my duck and chicken food its cheap and its quick line and theyre always open
Always a good selection of quality products and very helpful staff.
Great staff! Helpful and skilled knowledge.
Love it great place to care of all your farming needs
Great customer service on the floor and with the cashier..very helpful and answered my questions. A great place to shop.
Great little store. Friendly employees and lots of stuff that is difficult to find elsewhere. I shop there often.