VA&E really strives for professionalism and top notch customer service. They will do whatever they can to ensure customer satisfaction. Emily understands the importance of listening to customer concerns and making sure all needs are met. Valley automotive (and anyone for that matter) can’t promise perfection, but what VA&E can promise is to make things right if needed and that’s what they did with full transparency. My girlfriend and I will continue to bring her van and my truck there.

These guys are quality. We went in with a suspension issue. They had the parts on hand (unlike other auto shops weve dealt with previously) and were able to fix the vehicle promptly. Future recommendations made sense given the vehicle age and our lifestyle. Will definitely use in the future.

Had an amazing time here! Service was quick and they even took the time to walk me through the repaired parts. The price was affordable. Keep it up guys!

I highly recommend them for your automotive repairs. I couldnt have been more impressed with their professionalism and excellent service. I had a battery drain that the dealer couldnt or wouldnt find, took it here and they did a thorough diagnostic and found exactly what was causing the issue. Got me back on the road. I will definitely continue to be a loyal customer.

I took my vehicle and let them the issue and they did something else that I didnt ask for and they charged me alot of money.

Took my old Tahoe in for some overdue repairs and it made such a difference that I decided to sort of restore the old beast. All work was performed professionally and communication was great. Highly recommend.

The service was excellent and prompt. My car had a flat tire, but I was able to get it fixed the next day.

Rip off. Overpriced. Won’t recommend. Never going back. Extremely rude staff. Kept raising her voice while I stayed calm. Didn’t even want to indulge in a conversation instead turned it into an augment, which is the last thing you want. Worst behavior ever.Edited based on the owner’s comment.1st of all, you have no right to comment on my name choice. I am free to choose whatever name I like. & how do you know it’s fictitious?2ndly to answer your question, I have reviewed the correct business. Extremely rude behavior of your front desk. She kept arguing unnecessarily without trying to understand the problem & finally I decided it’s better to pay & just leave. Such awful, pathetic, & unacceptable behavior.

We took our daughters car in to be serviced, it was running rough making a lot of noise. They were able to diagnose the problems and gave us a detailed report of what was needed. The report was very valuable and covered other issues that were needing attention in her 2011 car so we ended up choosing to get them all done as well to keep the car in good shape. I felt the cost and pricing was on point and we got the work done. I love the communication through text keeping me informed along the way. Her car is running like new again and we know she’s driving safe.

Took my daughters car to get the AC repaired. They did a great job and the cost was very reasonable! They even asked if I was military or had a AAA membership so I could save more! Great customer service would definitely take any of my cars here.

We’ve been going to them for close to a year. They’ve worked on my cars including some “heavy” repairs and they always do a great job. We couldn’t recommend them enough!

What a Great experience at a repair shop. I took a car in that we were looking at buying for my granddaughter. The team fit me into their busy schedule and within a couple of hours I had a VERY detailed picture of the vehicle with requirements, recommendations and areas that were in good shape. Plus a complete cost estimate for each of the noted areas so I could plan. Emily made sure the car was completely sanitized when we picked up the car and carefully went over the entire check list.I will be back as this is a very trust worthy operation.They have gained my confidence.

The transparency, the care, and the service this establishment gives redefined how I approach mechanics.Ive used this business once in the past and dear lord I will not go anywhere else. My original experience with them was back loosely around 2017, maybe 2018. They helped do some tuning up and did a comprehensive look over my car, and the service was outstanding (price wasnt bad either). Now I live much further away in the Yelm area and I drove from where I live out to here just to receive the same service and.. oh boy did they deliver. These people go above and beyond and set new standards that everyone should be aware of.The transparency, the care, and the service this establishment gives redefined how I approach mechanics. Not only were they very clear on the price, not only did they communicate throughout the entire process via text and email, not only did they have a FULL WEBSITE on what was going on with my car, the recommendations, and the things that were critical to fix, but there was NO surprise changes to the total when we went up to pay. What we communicated over the phone is what I paid. No additional taxes, fees, service charges... Nothing. They included the window replacement in the cost they gave me, and I didnt pay a dime over what was communicated.On top of that, I received an entire breakdown and summary on what was fixed, how it was fixed, and what other things needed to be fixed and how much that would cost! These people are next level. Theres more I can talk about what they did right, but Im pushing the reviews length. Definitely would recommend. In a time of bad service and low trust among businesses, this place is a complete standout and sets new customer service standards.Trust these people, theyre worth your time and money.

Valley Automotive did a great job with keeping things socially distanced and sanitized. They performed diagnostics free of charge, they were thorough and suggested a few additional services, however some were surely not needed. They kept the process simple and did not try to urge me into anything I didnt want done, which some other places do. Overall it was a good experience and I would go again.

Good service but had to ask several times if they completed all that I asked them to do.

Had a great experience with Valley Automotive when getting a diagnostic and repair. Everything was done with no contact and my car was sanitizied. They got the work done quickly and were flexible around my schedule. The estimate was spot on and they didnt give me a hard time about my decisions regarding my vehicle like Ive experience at other shops. They called me a few days after service to make sure everything was going well. I have no complaints! Id recommend them for sure.

I needed a new ac system for my Hyundai Santa Fe and decided to try bringing in my car to this establishment. What a great decision for they worked on my car and had it ready at end of day. Reception is very professional with both Dania and Emily keeping me in contact with the progress as well as other findings they saw during general inspection of my vehicle. When it was ready for pickup, the interior was ozoned. For my car’s next oil change I will definitely have them do it at Valley Automotive .

I had an amazing experience with Valley. They kept me informed the entire process, offered a loaner when my fixes were taking longer than expected, and gave me a full diagnostic report with pricing for potential future needs. The exchange was easy, they have a drop off box for your cars keys and online payment system to remain contact less.

Received email and voicemail confirmation for my online request. Dropped off car at 10:30am scheduled time. FYI, this business is a drop off only, no waiting room, which was not mentioned online. Called them at 12:45pm for status of oil change. They informed me that nothing has been done yet and they had left me a voicemail the previous day trying to reschedule. I informed them the voicemail I received was to confirm the appointment not to reschedule, which I replayed back to them. They had my car for over 2 hours but did not get a call about delay. Will not use this business again.

First time customer and I’m so happy I trusted them with putting a new transmission etc in my 2015 Subaru. Wonderful people doing wonderful work. Emily is a joy to coordinate with. Her repair knowledge and compassion is commendable because she is the face of the business during this time of no lobby lingering. The technician stayed past his work day I’m sure, on a Friday night to make sure I could get my car back. Conscientious workers that’s for sure.Already given my other cars to them for service- Thank you Brian. Bless your business family!

Valley was very helpful. They understood my situation and provided the help I needed at a fair price and on time. I would recommend them to anyone.

Emily was awesome. She was very communicative with the status and was more than experienced and detailed with the needs of my repair. I felt comfortable knowing I was being given the best in productive and service. I will be a return customer. I would recommend them to anyone.

So glad I got the recommendation to use Valley! Definitely a well run shop with great service! Thanks for taking care of both of our cars this week😀💯

Wanted to charge for parts that didnt need replaced at a ridiculous price which tells me that they dont know what theyre doing or theyre ripping people off. Overpriced

I would recommend them to anyone! Their communication is amazing, they are very friendly and most importantly they are thorough in what they do & VERY knowledgeable! When they are finished they give you a very detailed report WITH pictures that explain what is good on your car, what will soon need attention, and what needs immediate servicing. That was much appreciated! I wouldn’t hesitate to go here again or steer others their way!

The fuel pump was the problem and they did that among other things that needed done they definately worked with me on the payment for the extra. I waited to write this review until I drove my vehicle a few times so I could make sure everything was in proper working order. It is working wonderful. So thankful to Valley Automotive they were all so helpful, knowledgeable and even did extra they went over and above. They even sanitized my vehicle before I entered it. That was a nice surprise. I recommend this business to anyone. A great place to do business.

The shop, service Advisor are top notch. Highly recommended

Friendly, customer service oriented, very communicative, thorough and prompt.

Engine light was flashing in my sons new car. Called Valley and they advised it not be driven, so gave us the number to get it towed. Such an easy process, car was picked up and we didnt have to go to the shop until all work was diagnosed and completed to pick up the car. Even though we hadnt scheduled a service and they had to order parts, we had his car back in 2 days. We appreciate Valleys commitment to great service and being upfront on what needs doing vs. what will need doing at some point. We never worry about being taken advantage of at Valley and feel confident they will keep our cars running. Everyone is always super nice and helpful.

I would like to say that I am a 66 year old woman with no mechanical skills or knowledge at all. A mechanic could tell me I need a new engine and I would not know any different.With that said Valley Automotive Repair and Electric has treated me like I was a family member since I stumbled upon their business several years ago. ALL of the staff there has been kind, respectful and able to explain to me the condition and needs of my car in a manner that I can understand.At that time my car needed a great deal of work. After they performed a complete inspection, they broke down in detail what work my car needed to have completed in order of importance and worked with me each month to whittle away on each job as my funds would allow.I strongly recommend this company to everyone who needs a mechanic to rely on.....

This is the 1st time I used Valley Automotive Repair and Electric and Im very happy that I was referred by OReilly to this place. The employees Emily and Andrea provided a great, excellent customer service. They constantly provided me feedback and details about my car. Overall I am satisfied and will definitely come back for any services for my car. Thank you so much for taking care of my car. Kudos to all of you that work on my car. Thank you.

They do a very good job. Highly recommended

Valley was transparent and very communicative and prompt with their service. I would take my car here again. Thanks!

Fixed my truck up within a couple of days and were very communicative about the work that was needed. The only negative was the diagnostic evaluation was a bit pricey.

Great service and attention to detail. Performed requested work and did complimentary inspection and repaired found issues, was not pushy on those repairs at all. Fair prices and great communication. Their office is closed for COVID-19 but they have dropoff options or they will pickup/dropoff your car for you if you are close (according to their pamphlet )

The experience was good. Its nice to hear a cheery voice on the phone. The price was fair and they were honest with what needed to be repaired. We are very happy with the fix, our vehicle drives and stops great now. Would recommend them to anyone.

Bryan and his team did a great job communicating all of the issues with my vehicle and but also told me what was looking great. Their report they give you via email is outstanding, easy to read, and provides visuals so you know they are being truthful. Had my car back sooner than I expected and the for a fair price. I would absolutely recommend Valley Automotive to everyone.

Brought my in my 2006 F150 for noise coming from the rear end. I tried to self diagnose and fix with changing out the fluid in the rear differential but that did not get rid of the noise. After checking other components that could have been causing the issue I gave up. I had read all of the positive reviews from others about Valley Automotive and dropped it off. They first did their courtesy inspection along with a detailed report which I was not expecting but appreciated since I recently purchased this vehicle used. They found this issue and gave me the bad news, best case replace pinion bearing worse case replace the entire axle assembly or rebuild differential. After further investigation the found that it was much more damaged than I thought. Bryan called to provide the bad news and went through the photos of the damaged components that were added to the report. I had them replace the entire unit with a Jasper remanufactured differential along with new axles. With only 92k on the truck I felt it was totally worth it. When I picked up the truck and payed the bill it was less that I what I had written down from the estimates given over the phone. Bryan always returned my calls and answered any questions I had. The final bill also had a second page that listed all of the future services my truck will need along with their cost which will help me budget and choose what to have done in the future. I would highly recommend.

I was impressed with their professionalism and the ability to get the maintenance done in a reasonable time frame. They answered my questions and did not try to talk me into anything I didnt need. I would certainly give them a good recommendation.

Had a vexing problem that others couldnt seem to diagnose... an electrical problem which drained the battery when the vehicle sat for a length of time. Went through two batteries over the course of three years, and a lot of inconvenience. Valley Auto found the problem quickly, ordered the part, and fixed the situation. I will use Valley Auto again and I will recommend them to anyone.

Love this place. Always professional and thorough. They have been straight forward when I needed something they dont do and recommended where to go. Honesty is what I value with Valley Automotive.

Personnel is ok, but not experience mechanic, they did a diagnose on my car from making a noise, and they did wrong diagnosis on my car, they told me serpentine belt needs to be replace also with Idlers and tensioner as well, and they were giving me a dealer price to get it fix it, then I took it to another shop and I got reasonably price compared to what valley automotive was giving me. I expend all that money, and it wasn’t the problem of the noise my car was making as they told me it was the serpentine belt. Also they told me that will need to dissemble my rear breaks because they hear two different noises, and it was going to be an extra charges by doing that as well. They lie to me and make me expend big money on fixing the parts that my car didn’t need it to get it fixed, they have their own videos to show customer that their cars need services that don’t need. Also they diagnose the transmission need to be flushed, when Didnt need it, plus breaks fluids flushed as well, and the fluids are perfectly fine. Please do two diagnosis on your car to compare, don’t give your money away.

Professional service with a conscientious “family business” feel!

Went in for a check engine light. After several tests they found and fixed the problem. The staff is friendly and professional. Emily is great at helping with any financial problems and will work with you. Great company.

Valley is very friendly and upfront about any issues with the vehicle. They do quality work and offer loaner vehicles or courtesy rides if needed, which has really come in handy for us. They are not necessarily the cheapest mechanics you can find, but are definitely good work for the cost. When pricing for comparison, they were half the price of the dealership and they guarantee their work.

Best automotive shop weve ever taken our vehicle to. Was a big ticket item fix but they got us hooked up with insurance paying and on the road quickly. Honest and up front. No hidden costs! Going back for regular maintenance.Thank you Emily!

Always happy with their work. They always provide pictures of the issues they have found and give details on what needs to be done on my vehicle.

We are highly satisfied with everything done here. Emily does an amazing job. Angie is incredibly personable and a great addition to the team. I love the online report they give you because it helps me keep track of upcoming services needed. The text message reminders are also great if you have a very busy life and forget to schedule service.Weve never had any issues with any of the work done. Prices are very reasonable, and better yet, you support a local business!

They did amazing work for me and my uncles car. I’m very thankful for the amazing service they do. Keep up the amazing work!

Cant say enough good things about the team at valley auto! From servicing my daily driver GMC canyon pickup to our fleet of Detailing Vans valley automotive does it all. Very impressed with there intake and communication system everything is very straight forward a laid out, no hidden fees like some of the other local shops. Definitely will be returning and sending our clients there way.

Valley’s use of technology to enhance the customer experience is very impressive. They use text updates and detailed vehicle repots very effectively. It makes it nice to know the status of your vehicle and to have a report of recommended services However, that does not take the place of personal customer service. Emily is very friendly and knowledgeable. I had a great experience with them and would highly recommend this company!!

I appreciate the thoroughness of their auto care, the communication and detailed explanations with reasonable and appropriately prioritized recommendations. The best part, the staff is responsive, professional and a joy to work with - even when the news is not the greatest :)

Ive read reviews from several different sites before choosing Valley Automotive Repair. I wanted to be sure that I would be provided great service at a great price. All of the reviews were right!! The people here are friendly. They dont hide anything from you or surprise you with hidden charges. Everything was explained comprehensively with reports to back up their findings. Im not taking my SUV anywhere else! I highly recommend.

Theyve been my first choice for everything automotive. Great shop with awesome staff. Ive taken several vehicles there and referred several others. Highly recommend!

We were very happy with the customer service and communication from Valley Automotive. They were efficient and fair. It is nice to have a local automobile repair service that we left feeling we were treated fairly and trusting the work done. I would highly recommend and will be using them again in the future.

Emily and Angie were exceptional with their friendliness and professionalism. Nothing more discouraging then not knowing whats going on with your vehicle. They took my worries away! As a full time nurse and mom I don’t have time to deal with my car issues. They had it towed and kept me update daily. Quick, fast and just super nice! Thanks to the car technicians that fixed it. Sorry I don’t know there names, otherwise would mention them. Thanks again my car actually starts now and isn’t annoying and loud. Certainly not overpriced for peace of mind!ThanksShauna Graber

The only garage I trust to give me an honest report on our vehicles. The mechanics are the best and the ladies out front are super nice, knowledgeable and make you very welcome. If you havent been in, give them a try. Theyll earn your business.

Amazing service. All my vehicles see Brian. Top quality service . Great value and very professional staff.

Bryan and Emily have been very helpful in the process of bringing my pickup into a better place. As a pickup with sentimental value it needed some TLC and received it here at Valley Automotive & Electric. They have given her new life with a smile 😊 and caring staff to make the transition smooth!!Thanks!

Valley automotive saved my Christmas for my son and I to be able to give the gift of time to each other and go up in the snow 4-wheeling with the SUV that was in their shop for service. On Christmas Eve when my radiator failed during a transmission service they went out of their way to not only find another radiator and install it but staid after hours to complete the job. My extra special thanks to the mechanic working on the vehicle Tawnee a special Merry Christmas to you like the one you gave to me and my family!!

Very pleased I found this great auto repair shop in Covington! I was so impressed by the service and excellent communication overall. They were honest and transparent in the quote and inspection process. They finished the work in great time to ensure me and my family were ready for our Christmas Day road trip. Valley automotive repair has definitely won my loyal business for life.

The staff is great. So welcoming when you walk through the door!I’ve had my oil changed and the updates through text are amazing.I will definitely be taking my car back anytime it needs work!

Good service, fairly priced, and trusted. I have never gone wrong with them. everything done correctly the first time!

This is hands down the best auto mechanic shop, have ever been too I highly recommend this shop. Friendly and they let you know what is wrong with your vehicle and how much it’s gonna cost before they even touch it they are fast and they work hard for your business

I appreciate being able to reserve online and being able to communicate electronically. The tech:mechanics were very thorough in their testing and assessment of the problems with my car. I am satisfied with the repairs.

I had to find a new mechanic. I read many of their reviews and was impressed. I figured lets give it a try. I was initially quoted a certain amount for a few items that needed to be replaced. I received a thorough report of what needed to be done. When they took the certain part apart they found out that item did not need to be replaced but it did need a good solid fix. It appears that the other mechanic did a cheap fix on that that certain part. They explained why the part did not need replacement. They asked me if I was hearing a noise when I would drive. I replied yes. They said by fixing that part I should not hear the noise any more. I drove my car and yes they were RIGHT I do not hear the noise anymore. Valley Automotive by being HONEST they SAVED me a lot of money. With the COVID-19 they were quick to fix my car and followed safety protocols to keep themselves and their customers safe. They returned my car clean. I would HIGHLY recommend Valley Automotive. You will not be disappointed. Their reviews definitely speak VOLUME. Thank you Valley Automotive I have found my mechanic!!!

They perform great work

This company has done marvelous work for me for the last 12 years, I appreciate them a great deal.

I have used Valley Automotive since 2012 and they have always done excellent work, been very clear in communication and are easy to contact and schedule with. All their staff is very knowledgeable and helpful.

I’m giving two stars because I found the people at Valley to be friendly, and courteous. The reason I can’t give more is because they’re price quotes are astonishing.I was quoted $1300 to replace my spark plugs, wires, and coils. $800 of that was parts, $500 labor. Sure you have to remove the intake manifold in this vehicle, but that took an hour. I got premium parts myself and did the job for less than $150. I believe in paying for people’s skills, and I don’t mind paying a good price for labor but this was unreasonable.There was also a radiator for $600 total, and some other things. The replacement radiator is $120.I imagine the argument is OEM parts, but my research showed that prices were inflated double to triple. Their original estimate was much higher for things like a license plate bulb, headlight restore, and other minor things I didn’t bring it in for. I wouldn’t return.* The response below has nothing to do with the situation. I did it myself, because the prices were unreasonable, and who can afford $1300 to have spark plugs, wires and coils replaced? Hugely inflated parts prices, and labor rates two to three times other shops in the area. Charging nearly four hours labor for something that took an amateur less than two isnt reasonable. I was warned that prices at this shop were high, and I shouldve listened. Just own that youre expensive, because arguing that doing it myself is cheaper isnt relevant. Sure it is. But reasonable prices wouldve earned my business.

Best place to get your car repaired, the owner is always there to answer any questions, highly recommended give them a try.

My recent experience with Valley Auto Repair was the best possible experience you can have with auto repair. Fixing a broken vehicle is always stressful, and always expensive because it’s never expected. Nobody’s budget is ever ready for a random car repair! Valley’s professional staff always kept me in the loop daily. Good communication is key to a great relationship and they are outstanding. They gave repair recommendations based on a scale not on simply trying to make money. A local repair shop striving to always be on the “Up and Up” is a place I will always go, and you should too if you have car issues.James G. - Enumclaw WA

Emily is excellent and very knowledgeable and personable, always willing to help in anyway that she can. The fellas are amazing as well! We love the team at Valley Automotive Repair and Electric. We appreciate them taking great care to keep our fleet on the road safe and to date with everything!

Really friendly group of guys got in and out quickly. Price was fair very happy with what they did.

Great job, friendly professional staff. Amazing diagnostic website. Thanks again!

I really liked the commitment to communication: thorough written/emailed diagnostic by the tech and with Emily in the office via text and phone so that I was completely aware of all elements in order to make an informed decision that fit my budget. No pressure, even when I changed my mind for what to do. Main engine concern is fixed and Ill be returning for future work.

Great service. Got my truck in for repairs fast.

Best auto repair facility out there. Very trustworthy!

This was by far the best experience Ive ever had with a mechanic/auto shop!First, I called early January because my car tabs were due and I knew I needed to pass emissions this year. My check engine light was on (auto fail for emissions) and based on the code I knew it was at least $1000 fix. When I called in and explained what was wrong and that I needed to fix it to pass emissions they informed me that emissions test were no longer required as of January 1st....they didnt have to tell me that. They could have just taken my money and I wouldnt have known. That was my first indication that this was a good company.Fast forward to early March, my car died on a Friday afternoon and after looking at it I saw that my battery cables were corroded and needed changed. They let me drop my car off that day, drove me home so I didnt have to pay for an Uber, fixed it for cheaper than any mechanic Ive ever used, gave me a detailed list of everything they saw while fixing it (while at the same time not pushing any extra services!) And as a cherry on top of a great experience they gave me a free box of girl scout cookies!I never write reviews but I would be doing the world a disservice if I didnt say that this is by far the BEST people to trust your car with!!

Awesome people. Great service. I always use them.

This place is great. I have serviced 2 vehicles here in the last month. They are responsive and their communication is amazing. They found a transmission for my truck and will have it running in a week. Thank you!

Always honest and up front with the costs. Friendly people that care about getting you back on the road. Expert techs that do a thorough job. I will always take my cars here.

My experience at valley automotive was really good, i put my chevy in for some service (oil change, brake pads and rotors) and Im really impressed. I recieved text message updates, my truck was done really fast, next day) and I was lent a loaner. Their customer service was outstanding from the moment I arrived, Angies efficiency and friendliness really made it a pleasant experience, she made the drop off and pick up of loaner very quick and easy while maintaining a safe and clean environment especially during these times of COVID. Emilys knowledge and communication is amazing, she really knows her stuff and was able to answer all my questions and put them in terms I was able to understand. As for the mechanics their work speaks for themselves, their fast and my truck is running beautifully. Would definitely recommend if looking for a mechanic.

The ongoing communication was very good and helpful...I appreciated Emily and the transparency with full range of options offered...new to Covington area, always great to find a good garage!

They were very informative. The communication while my car was in there shop was excellent. They diagnosed and fixed the problem in little over a hour at a very reasonable price.Larry

Valley Auto exceeds expectations EVERY time!Highly recommended for those in need of an honest, top notch mechanic.

Peace of mind for your vehicle!

Always very happy. Been going here for years. Friendly, professional and a local business that I will continue to support for years to come.

Valley Automotive has proven quality, knowledge, and excellent customer service time and time again.Although, I choose to purchase new vehicles in which services are typically free of charge, or discounted - the trust and relationship I have with the team at Valley Automotive is priceless.I highly recommend the next time you need a “vehicle inspection” or even an oil change - give Valley Automotive a call!

Great place for quality workmanship at a fair price.You get treated like you are valued at this place

Our experience at Valley Automotive was probably the best experience we’ve ever had at any mechanic shop. The team is highly trained, knowledgeable, friendly, kind and honest. We got a very genuine and sincere vibe from both the owner Brian and the customer care coordinator Emily. Communication was easy, efficient and effective. Their pricing is by far the best for such quality work that we found after comparing to many other shops. The customer service is a 10/10. They’ve made life customers out of us!

Our experience with Valley has been excellent. Being new to the Maple Valley area, we didnt know which auto shop we could trust. But from word of mouth and reading a few online reviews, we knew this was the place. And we were right.Every one of the staff members we worked with were amazing. Thoughtful, patient, and knowledgeable. I never felt pressured to get work done that wasnt necessary, but was informed of work that could, and possibly should be done in the future. I liked being aware of the workings of my car, without feeling car illiterate. :)They really do great work, and are extremely friendly. Go to Valley with your repair needs, you wont be disappointed.

They provide the best service! My old truck needs lots of tender loving care and they make sure it gets just what it needs. Good prices, excellent service, fantastic staff!I posted 4 years ago (above) and today I have to say again how great this team is! Theyve made my holiday very bright indeed with guaranteed work. Thank you yet again for keeping my truck humming along without breaking the bank. Plus they make me laugh. :)

Fair, honest, local merchant. Very thorough..

My 1st experience with Valley Automotive was very pleasant. I was given a quote and kept informed on the timeline of the repairs and any problems or changes they needed to make. Very friendly and competent. I will recommend them in the future.I have had another repair done to my truck on July 3rd 2020 and cannot say enough about how they went above and beyond to get my truck done so I could have it for the 4th of July weekend. They stayed late to finish the repairs on my truck by an hour and a half and still only charged me the normal shop rate. Emily kept me posted on the progress and the technicians put in the extra effort. I highly recommend this Auto repair shop. Great people.

We trust Bryan and Valley Automotive for all our vehicle needs, and trust me, we have been there any number of times in the last few years as our cars got older. Service is always done with top quality and they stand behind everything they do. They take time to explain whats needed and why, look for the best most cost effective way to get the job done right. Scheduling an appointment is always easy and work completed on time.

I dont even know how this place get more than 1 star or even in business! I made an appointment scheduled at 10, only to come in and told well schedule you in today sometime. I ask, What time is sometime? We dont know. Nice business answer. Then I showed them 1 paper my insurance needed. And ask, how long will this take roughly, again answer is dont know. Ok. How much you estimating, answer, dont know. Do you know anything? Well I gave them a chance still, sat there for 2 hours and I hear them quoting customers, I swear to you, so many other shops quote are much cheaper, more reliable, and can answer. I only came here because of my insurance recommendation... epic failure of a place. Thank for wasting my time.

I would never go anywhere else. I have been taking my cars to Bryan and his crew for 12 years now. They have kept my cars running well and taken superb care of me as a customer. They have worked with my budget when I needed it, prioritizing repairs and maintenance as I could afford. They are so friendly at Valley Auto, too. I highly recommend them to everyone.

I’ve been blown away by the transparency and customer service at this place. Emily is the best!

I would not have any other place repair my cars. I have been going there for years and have always been satisfied with their service.