Friendly staff and great service! Their masquerade masks are exquisite and unique, far different from the masks you see in every tourist shop. Beautiful handmade and affordable. Definitely worth stopping by, even just to see the incredible designs and masks. I bought four masks. I highly recommend stopping by!
Love their products and their customer service is nothing short of amazing!!!!!
We love our masquerade masks! My daughter has a beautiful pastel colored mermaid mask full of shells (she’s transformed the moment she places it on her face) and my son has a regal crimson and gold mask. Thank you!!!
Excellent customer service! We received a defective mask and they promptly emailed me a pre-paid return label. Very friendly and professional.
Some of the best people Ive worked with. I spoke with them through email first and they exceeded my expectations from the first chat. They were so patient with my extremely picky self and truly care about their craft and customers. Even hand customized a few masks for us with an insanely fast turnover in time for the event. My client and event guests LOVED their masks so much. We couldnt have held a better masquerade ball without Beyonds help!
I ordered the women’s ram horns and when I received them, they were attached to the headband completely crooked. One horn was on the top on the headband and the other was way down the side. Even if you slide the headband to where the horns should be, it is way far down on one side and it is very uncomfortable. It was very frustrating as this is my costume in a week. But once customer service responded, they were extremely friendly. I opted to try to fix them myself only because I was nervous I wouldn’t receive a new one in time.
Update: I have received my ram mask, unfortunately I can barely see out of it. I never thought of my eyes being all that close together. It says that it’s unisex, but I have a feeling it may fit men more than women as men usually have eyes a bit more farther apart. Unless you aren’t meant to see well out of the mask, it still looks cool and I’ll still wear it for Halloween, but I was really hoping my blue eyes would really POP, and you can’t see them. /Before Update: I haven’t received my package yet so I will edit it again when I receive it in 2 days. I had written a scathing review until someone told me that Countryside, IL, Israel is actually in the US, but since the last location the shipping tracker that this site uses said it was in Bucklin, MO, US I freaked out. I would suggest that the website use a different tracker, the tracker in my email was from after ship, so that someone like me doesn’t think their package is going to the other side of the world, as I do not know all the cities in Illinois and it’s not so far fetched that any place in the world could have a “Countryside” I was assuming they were going to dump it on a hill in Israel somewhere... 😅
Love the beautiful and luxurious masquerade masks from this store! Every mask is displayed in the store. My friends and I had so much fun trying them on. The masks are crafted so nicely. I ended up getting the metal masquerade mask because I get to bend it easily to fit my facial features! Will come back again for party supplies!
Several weeks ago we ordered and received a wolf mask along with 2 other. The quality was fantastic & they are well made! The pictures do not do them justice on how beautiful, colorful and full of sparkle your masks are! Once we put them on we knew we looked amazing and we recieved so many compliments. The owner made sure we recieved our masks on time and was so sweet during our ordering process. I highly recommend this company!!
I ordered a mask that looked red in the picture and when I received it it was pink. I contacted the company and spoke with Crystal. She was very professional and helped me correct this issue for a party I have in a few days! I am beyond happy with the service of Beyond Masquerade! 👍
I am in love with the 2 masks i ordered. The quality and realness is amazing. I will order more in the future.
I love the unique designs and the details on the masks. Would order a ton of these if I ever throw a masquerade party!